Made to Measure Window Furnishings

Made to Measure Window Furnishings Innovative Solutions to Add Value for your Customer Sales Product Training Module 10.6 Design Shades Revision F 14 th October 2015

Sales Product Training Contents for Module 10.6 Design Shades 1. Overview Introduction Product Overview 2. Fabrics Style & Colour Options Important Information 3. Product Information 4. Measuring Guidelines 5. Cord & Chain Safety 6. Common Problems, Causes & Solutions 7. Summary 8. Knowledge & Learning Assessment Test

Overview Introduction All of these shades will add versatility to our range of products, allowing us to compete in the higher end market with a competitive price edge Each of these shades will be able to provide light filtration, glare and sun reduction, as well as the ability to give complete privacy. Dual range of contemporary & elegant window furnishing products to add a touch of style 1. PRIVACY SHEERS - Curtain style with soft finish 2. DESIGN SHADES - 6 styles of blinds each with their own stylish design

Profile Soft Finish Sheer & Privacy Curtain Style Sheer curtain fabric with 90mm wide clear PVC vertical blades to achieve light filtering privacy Light may be controlled by rotating vertical blades to open for soft daylight & view or closed for privacy but not total block out Track is a 28 x 28 white aluminium extrusion with 2 controls Cord control (or wand) for open & closing of shear White chain control for angling vertical blades Screw on brackets mount anywhere along the track No hemming of top, bottom or sides fabric edges are all CUT Maximum curtain drop is 3,000mm Linea Valance is recommended to be sold with this product to cover the track & give a smarter finish

Shadowline & Dolce Fabric Venetian Front & Back Sheerview Fabric Standard roll when closed Front of fabric moves forward when open Smart cassette Headbox No fabric insert available for front of Headbox PVC insert on top face of bottom bar Clip on brackets mount anywhere along the Headbox Headbox available in IVORY colour only Standard continuous cord operation, with cord weight, in 2 colours - White & Ivory Optional chain operation, with safety cleat, available in 4 colours - White, Ivory, Nickel & stainless steel (extra) All Side Edges are CUT Screen fabric backing front & back

Flight Plus Tape Ladder Fabric Venetian Sheerview Standard roll when closed Front of fabric moves forward when open Smart cassette Headbox with Matching Fabric Inserts Front of Headbox pelmet Top face only of bottom aluminium rail Clip on brackets mount anywhere along the Headbox Headbox available in 3 colours White, Ivory, Brown Standard continuous cord operation, with cord weight, in 3 colours - White, Ivory, Brown Optional chain operation, with safety cleat, available in 5 colours - White, Ivory, Brown, Nickel & stainless steel (extra) Screen fabric backing All Side Edges are CUT

Flight Tape Ladder Fabric Venetian - Clearview Standard roll when closed Front of fabric moves forward when open Smart cassette Headbox with Matching Fabric Inserts Front of Headbox pelmet Top face only of bottom aluminium rail Clip on brackets mount anywhere along the Headbox Headbox available in 3 colours with fabric insert White, Ivory Brown Standard continuous cord operation, with cord weight, in 3 colours - White, Ivory, Brown Optional chain operation, with safety cleat, available in 5 colours - White, Ivory, Brown, Nickel & stainless steel (extra) All Side Edges are CUT

Gridlock String Ladder Fabric Venetian - Clearview Standard roll when closed Front of fabric moves forward when open Smart cassette Headbox with Matching Fabric Inserts Front of Headbox pelmet Top face only of bottom aluminium rail Clip on brackets mount anywhere along the Headbox Headbox available in 3 colours White, Ivory Brown Standard continuous cord operation, with cord weight, in 3 colours - White, Ivory, Brown Optional chain operation, with safety cleat, available in 5 colours - White, Ivory, Brown, Nickel & stainless steel (extra) All Side Edges are CUT

Lookout Open Roman Style Look Sheerview Standard roll when closed Fabric moves to REVERSE ROLL when open Smart cassette Headbox with Matching Fabric Inserts Front of Headbox pelmet Fabric wrapped flat style base bar Clip on brackets mount anywhere along the Headbox Headbox available in 3 colours White, Ivory Brown Standard continuous cord operation, with cord weight, in 3 colours - White, Ivory, Brown Optional chain operation, with safety cleat, available in 5 colours - White, Ivory, Brown, Nickel & stainless steel (extra) All Side Edges are CUT

Design Shades Fabric Summary Style & Colour Options

Important Information Design Shades SETTLING OUT All blinds settle out after installation. The fabric type, and the size, style an weight of the blind all affect the degree to which a blind settles out, and environmental factors also come into play. The process of settling out is a little unpredictable, the final drop of the blind may vary LIGHT BLEED All blinds allow light to pass around the sides of the fabric (even when Blockout fabric is used). This is because a small operating clearance must be left around both sides of the blind. To reduce light around the sides: If practical make the blind wider than it needs to be (when face fitting) so that the blind covers more area around the window.

Important Information Design Shades PUCKERING Puckering is completely normal and should be expected with all fabric blinds. Puckering results partly from the tension that the fabric is placed under when pockets are stitched into the fabric, and partly from fabric shrinkage. BLIND LENGTH +/- 5mm is our standard manufacturing tolerance for widths and drops. We cannot accept claims for blinds made less than +/- 5mm outside the ordered make sizes. CLEANING Design Shades are made from high quality anti static fabric making them naturally repel dirt and dust. A light vacuum or dusting is all that is required to keep your window furnishings looking beautiful.

Product Information Profile Shadowline Flight Plus Flight Gridlock Lookout

Product Information Profile Track is a 28 x 28 white aluminium extrusion with 2 controls Cord control (or wand) for opening & closing of shear White chain control for angling vertical blades Screw on brackets mount anywhere along the Headbox No hemming of top, bottom or sides fabric edges are all CUT Maximum curtain drop is 3,000mm

Product Information Profile Track Mounting Brackets Inside Mount (Head Fix) Brackets Face Fix Track Brackets

Product Information Profile Sheers Linea Valance Connection Details Standard valance is 125 mm deep x 6mm wide painted timber Outside Mount applications only Valance is NOT available with mitred returns Valances longer than 2,900 may be joined using a timber joining plate Specify supply with 100 wide x 63 deep backing timber & double sided self adhesive tape

Product Information Shadowline with Standard Chain Control Shadowline Design Shades Triple Shade Fabric Venetian - Front & Back Sheerview Fabric Maximum size 2500mm wide x 3,000mm drop Plain Cassette Headbox NO fabric insert 20mm min. light gap on chain control side Pelmet NO Matching Fabric Insert Bottom Bar with Matching Fabric Insert

Product Information Flight Plus with Standard Chain Control Flight Plus Design Shades Tape Ladder Fabric Venetian - Sheerview Maximum size 2,400mm wide x 3,000mm drop Cassette Headbox with matching fabric insert 20mm min. light gap on chain control side Pelmet with Matching Fabric Insert Bottom Bar with Matching Fabric Insert

Product Information Flight with Standard Chain Control Flight Design Shades Tape Ladder Fabric Venetian Clearview Maximum size 2500mm wide x 3,000mm drop Cassette Headbox WITH matching fabric insert Bottom bar with matching fabric insert 20mm min. light gap on chain control side Pelmet with Matching Fabric Insert Bottom Bar with Matching Fabric Insert

Product Information Gridlock with Standard Chain Control Gridlock Design Shades String Ladder Fabric Venetian - Clearview - Maximum size 2500mm wide x 3,000mm drop - Cassette Headbox WITH matching fabric insert - Bottom bar with matching fabric insert Pelmet with Matching Fabric Insert - 20mm min. light gap on chain control side Bottom Bar with Matching Fabric Insert

Product Information Lookout with Standard Chain Control Lookout Design Shades Open Roman Style Look Sheerview Maximum size 2,500mm wide x 3,000mm drop Pelmet with Matching Fabric Insert Cassette Headbox WITH matching fabric insert Bottom bar with matching fabric insert 20mm min. light gap on chain control side Bottom Bar with Matching Fabric Insert

Product Information Design Shades -Cassette Mounting Brackets Inside Mount (Head Fix) Brackets Face Fix Track Brackets

Product Information Component s - Chain Options Standard Chain length is 2/3 Drop All chain comes as continuous chain (without chain joiner). As an option, steel chains can also be supplied as a continuous length without a chain joiner In plastic chain, length of 250, 500, 750, 1000 and 1500mm only available. Chain Colours Ivory - plastic chain White - plastic chain Black - plastic chain Stainless steel chain Nickel plated steel Beige Grey Chain stops are fitted to suit drop on the loop

Product Information Components - Chain Options Bottom bar hold down clips are not available to fit on Design Shades products

Measuring Guidelines The Importance of Accurate Information 67% of errors at the quotation stage Mis-measured 27% of errors at the order entry stage Know how your product fits Measure, write down & check measure Write clearly 0, 6 or 9?, 1, 4 or 7 Write any additional instructions

Measure neat drop at 3 points Measuring Guidelines Design Shades Shadowline, Flight Plus, Dolce Inside Mount for Blind Fitting Inside the Widow Reveal It is industry standard for blinds fitting into the window reveal to sit flush with the front of the reveal. The factory will make the standard deductions for the product type Check the reveal is deep enough to fit the blind Use a small step ladder to reach the top of high windows Architrave FACTORY STANDARD DEDUCTIONS DESGN SHADES INSIDE MOUNT WIDTH DEDUCTION INSIDE MOUNT DROP DEDUCTION 4mm 0mm WIDTH - Measure neat internal size of reveal Measure at 3 width points - Top, Middle & Bottom USE THE SHORTEST DIMENSION DROP - Measure neat internal size of reveal Measure neat width at 3 points Measure at 3 width points - Left, Middle & Right USE THE SHORTEST DIMENSION Note: Advise your client if the window reveal is out of square as this can cause irregular light down sides of blind and/or across base of blind. Check there are no protruding handles / locks etc. to interfere with the blind

Measure neat drop at 3 points Measuring Guidelines Design Shades Profile Inside Mount for Blind Fitting Inside the Widow Reveal It is industry standard for blinds fitting into the window reveal to sit flush with the front of the reveal. The factory will make the standard deductions for the product type Check the reveal is deep enough to fit the blind Use a small step ladder to reach the top of high windows Architrave FACTORY STANDARD DEDUCTIONS DESGN SHADES INSIDE MOUNT WIDTH DEDUCTION INSIDE MOUNT DROP DEDUCTION 4mm WIDTH - Measure neat internal size of reveal 10mm Measure at 3 width points - Top, Middle & Bottom USE THE SHORTEST DIMENSION DROP - Measure neat internal size of reveal Measure neat width at 3 points Measure at 3 width points - Left, Middle & Right USE THE SHORTEST DIMENSION Note: Advise your client if the window reveal is out of square as this can cause irregular light down sides of blind and/or across base of blind. Check there are no protruding handles / locks etc. to interfere with the blind

Architrave Measure drop at 3 points Measuring Guidelines Design Shades Shadowline, Flight Plus, Dolce Outside Mount for Blind Fitting onto Architrave Use a small step ladder to reach the top of high windows FACTORY STANDARD DEDUCTIONS DESIGN SHADES OUTSIDE MOUNT WIDTH DEDUCTION OUTSIDE MOUNT DROP DEDUCTION 0mm 0mm WIDTH - Measure outside edge of architrave to outside edge of opposite architrave Measure at 3 width points - Top, Middle & Bottom USE THE WIDEST DIMENSION Measure width at 3 points ADD 20mm to the OVERALL WIDTH to ensure no architrave is visible down the sides of the blind DROP - Measure top of architrave to base of lower architrave or floor Measure at 3 drop points - Left, Middle & Right Check there are no protruding handles / locks etc. to interfere with the blind USE THE SHORTEST DIMENSION

Architrave Measure drop at 3 points Measuring Guidelines Design Shades Profile Outside Mount for Blind Fitting onto Architrave Use a small step ladder to reach the top of high windows FACTORY STANDARD DEDUCTIONS DESIGN SHADES OUTSIDE MOUNT WIDTH DEDUCTION OUTSIDE MOUNT DROP DEDUCTION 0mm 15mm WIDTH - Measure outside edge of architrave to outside edge of opposite architrave Measure at 3 width points - Top, Middle & Bottom USE THE WIDEST DIMENSION Measure width at 3 points ADD 20mm to the OVERALL WIDTH to ensure no architrave is visible down the sides of the blind DROP - Measure top of architrave to base of lower architrave or floor Measure at 3 drop points - Left, Middle & Right Check there are no protruding handles / locks etc. to interfere with the blind USE THE SHORTEST DIMENSION

Chain Safety - Corded Internal Window Coverings Trade Practices Regulations 2010 Important for Safe Installation & Operation In the sales process inform each customer of December 2010 ACCC National Safety Standards & our requirement to fit safety labels and for our installer to fit safety cleats. We PROVIDE a warning label on the chain or cord to highlight the risk of strangulation to children. We INSTALL chain safety cleats to prevent the possibility of a cord forming a loop 220mm or longer at a height of less than 1,600mm above floor level. We SCREW chain safety cleats to the wall or architrave to remain securely attached when subjected to a force of 70N (7kgs) applied in any direction for 10 seconds. Sales consultant should recommend to keep cots and furniture away from window coverings, cords/chains, to install & use safety devices that remove the cord loop or reduce access to cords

Common Problems, Causes & Solutions Problem Possible Cause Possible Solution Blinds too wide & installer can t fit in reveal Common problem in units with rendered walls Measure top of window reveal to check if narrower Blind 6mm too short Handwriting not clear Print dimensions clearly on quote pad Blind sold at 2,560mm long & can only make up to 2,500mm long Sold outside specification Check maximum sizes when measuring Centre light gaps does not line up with window frame/mullions Average of total width divided by 2 Measure width of each blind individually Blinds hit window & door handles Blinds specified reveal fit Face fit to clear door handles Bedroom window light gaps Customer sensitive to light gaps Recommend flush fitting Roman blinds or curtains

Design Shades Review of This Modules Key Issues Innovative Solutions to Add Value for your Customer Always assess customers budget & decorator goals All of these shades will add versatility to our range of products, allowing us to compete in the higher end market with a competitive price edge Each of these shades will be able to provide light filtration, glare and sun reduction, as well as the ability to give complete privacy. Dual range of contemporary & elegant window furnishing products to add a touch of style 1. PRIVACY SHEERS - Curtain style with soft finish 2. DESIGN SHADES - 6 styles of blinds each with their own stylish design Reviewed the different styles, furnishing effects & materials Important information Light bleed, settling & puckering issues Product Information Design Shades Cassette Headbox & bottom bar, most with fabric trim finishes Measuring guidelines for reveal & face fit, Cord safety & ACCC legislation - very important where there are small children in homes Common problems

Sales Product Training Contents for Module 5 Design Shades 1. Overview Introduction Product Overview 2. Fabrics Style & Colour Options Important Information 3. Product Information 4. Measuring Guidelines 5. Cord & Chain Safety 6. Common Problems, Causes & Solutions 7. Summary 8. Knowledge & Learning Assessment Test

Knowledge & Learning Assessment Test Certificate of Achievement