Models: AVP18 AVP24 Air Conditioner Owner s Manual Important Safety Information 3 Operating Instructions The Controls on Your Air Conditioner Care of Product 4 Installation Instructions Important Electrical Safety Window Installation Through-the-Wall Installation Helpful Information Things That Are Normal 7 16 If Something Goes Wrong Before You Call For Service GE Service Numbers Warranty 17 GE Answer Center 800.626.2000 GE Appliances
Welcome Welcome to the GE family. We re proud of our quality products and we believe in dependable service. You ll see it in this easy-to-use manual and you ll hear it in the friendly voices of our customer service department. Best of all, you ll experience these values each time you enjoy the comfort of your air conditioner. That s important, because your new air conditioner will be part of your family for a long time. Start Here! Before using your air conditioner Staple your receipt to the inside back cover of this manual. Write down the model and serial numbers here. They are on a label on the right side of the air discharge area and on a label near the power cord. Model number Serial number Date of purchase Need Help? Help us help you 800.626.2000 2 Before you call for service, there are a few things you can do to help us serve you better. Read this manual. It contains instructions to help you use and maintain your air conditioner properly. Save time and money. Check the section titled If Something Goes Wrong before calling. This section was designed to solve common problems you might encounter. If you do need service, you can relax knowing help is only a phone call away. A list of toll-free customer service numbers is included on the inside back cover. Or call the GE Answer Center at 800.626.2000, 24 hours a day, 7 days a week.
Important Safety Information Read all safety information before using This air conditioner must be properly installed in accordance with the Installation Instructions before it is used. Repair or replace immediately all electric service cords that have become frayed or otherwise damaged. Unplug your air conditioner before making any repairs. NOTE: We strongly recommend that any servicing be performed by a qualified individual. SAVE THESE INSTRUCTIONS 3
Operating Instructions SELECTOR CONTROL THERMOSTAT CONTROL The controls on your air conditioner LOW FAN LOW COOL OFF MED COOL 1 HIGH FAN HIGH COOL 2 1 3 4 2 6 5 1 Selector Control Thermostat Control 2 HIGH COOL, MED COOL and LOW COOL provide cooling with different fan speeds. HIGH FAN and LOW FAN provide air circulation and filtering without cooling. NOTE: If you move the switch from a cool setting to OFF or to a fan setting, wait at least 3 minutes before switching back to a cool setting. The thermostat control is used to maintain the room temperature. The air conditioner will cycle on and off to keep the room at the same level of comfort. The higher the number selected, the cooler the indoor air will become. 4
Cooling Descriptions FOR NORMAL COOLING Select MED COOL with the thermostat at 4. FOR MAXIMUM COOLING Select HIGH COOL with the thermostat at 6. FOR QUIETER & NIGHTIME COOLING Select LOW COOL with the thermostat at 4. CLOSED OPEN 3 4 3 Vent Control When the vent control is set at closed, only the air inside the room is circulated, cooled and filtered. When set at open, some indoor air will be exhausted from the room. This will reduce the cooling effect. 4 Air Direction Two levers on each side of the grille let you control the air direction left or right. Fingertip pressure on the tabs adjusts the air direction up or straight ahead. DO NOT adjust the louvers down any lower than straight out. Air that is blown down will affect the thermostat, causing the air conditioner to turn off before the room is cooled. 5
Operating Instructions Care & Cleaning Grille and Case Turn the air conditioner off and remove the plug from the wall outlet before cleaning. To clean, use water and a mild detergent. Do not use bleach or abrasives. Outdoor Coils The coils on the weather side of the air conditioner should be checked regularly. If they are clogged with dirt or soot they may be professionally steam cleaned, a service available through your GE service outlet. Air Filter The air filter behind the front grille should be checked and cleaned at least every 30 days or more often if necessary. To remove: Lift the top of the filter and gently pull it up. The filter can be washed in warm soapy water. Rinse and let the filter dry before replacing it. CAUTION: DO NOT operate the air conditioner without a filter because dirt and lint will clog it and reduce performance. 6
Installation Instructions Important Electrical Safety Read Carefully Important Notes Installer: Leave these instructions with the appliance. Owner: Keep these instructions for future use. For personal safety, this air conditioner must be properly grounded. It is important to have the wall outlet and circuit checked by a qualified electrician if there is any doubt as to whether a proper ground exists. Follow national electrical codes or local codes and ordinances. CAUTION: Do not, under any circumstances, cut or remove the third (ground) prong from the power cord. Do not change the plug on the power cord of this air conditioner. Aluminum house wiring may present special problems consult a qualified electrician. Electrical Requirements Parallel 115V., 15 Amp. Perpendicular 230/208V., 20 Amp. Tandem 230/208V., 15 Amp. Large Tandem 230/208V., 30 Amp. The 230/208-volt models require their own single branch circuit supplying 230/208-volt a.c., protected with a time delay fuse or circuit breaker. This is recommended for best performance and to prevent overloading house wiring circuits, which could cause a possible fire hazard from overheating wires. 7
Installation Instructions Before you begin Parts Included 2 sill brackets 2 support brackets 2 sliders Foam top window gasket Case Window locking bracket 2 case side seals 2 filler panels 3/8 screws (6) 5/8 machine screws (2) and nuts (2) 5/8 carriage bolts (2) and nuts (2) 1 screws (6) 5/8 screws (3) Upholstery tacks (4) Pkg. of putty Tools Needed 8 Blade-type screwdriver Ruler or tape measure Hammer Knife Level Scissors Hex driver
Read completely then follow step-by-step Window Requirements These instructions are for a standard double-hung window. You will need to modify them for other types of windows. The air conditioner can be installed in a window with an opening width as narrow as 26 3 4 but only if the left- and right-hand side seals are not installed. All supporting parts should be secured to firm wood, masonry or metal. The electrical outlet must be within reach of the power cord. Do not use an extension cord. 26 3 4 to 40 18 5 8 min. Window opening dimensions are for a standard double-hung window. Storm Window Requirements 1/2 higher than frame Storm window frame Wood Stool A storm window frame will not allow the air conditioner to tilt towards the outside and will keep it from draining properly. To adjust for this, attach a piece of wood to the stool. WOOD PIECES: WIDTH: 2 LENGTH: Long enough to fit inside the window frame. THICKNESS: To determine the thickness, place a piece of wood on the stool to make it 1/2 higher than the top of the storm window frame. Attach securely with nails or screws. 9
Installation Instructions Window Installation Remove the Air Filter and the Front Grille 1 Lift the top of the filter and gently pull it up. 2 Remove the two screws and lift off the grille. Remove the Air Conditioner from the Case 1 Remove one screw from each side of the case. Keep these ground/anti-theft screws so they may be replaced at the end of the installation. 2 Slide the air conditioner from the case by pulling on the bottom lip of the air conditioner while holding the case. NOTE: The air conditioner is very heavy. It may require 2 or more people to remove it from the case. Remove screws Mark the Centerline 1 Open the window. 2 Locate and mark the centerline on the stool. Centerline 10
Install the Case in the Window Top retainer bar Slider Bottom tie bar Assemble and Attach the Sill and Support Brackets Sill bracket Carriage bolt Support bracket Nut Measure and Cut the Window Filler Panels X Window molding 1 Place the sliders, one on each side, into the top retainer bar. 2 Carefully place the case in the window and align the center of the bottom tie bar with the centerline on the window stool. Do not release your grip on the case until the window is in its final position. 3 Close the window until it touches behind the top retainer bar. Do not close the window so tightly that the sliders cannot move. 1 Loosely attach the sill brackets to the support brackets with 5 8 long carriage bolts and nuts. 2 Find the track hole that aligns with the sill bracket on the outer edge of the window sill. Using the 5/8 long machine screws and nuts attach the support brackets to the case track hole on each side. 3 Attach both sill brackets to the window sill using two 1 long screws, one on each side. 4 Tighten the bolts and nuts on both sides. 1 Measure the distance X between the face of the window molding and the side of the case. Measure both sides of the case separately. 2 Subtract 3/16 (one groove) from X to determine the required width you need to cut the filler panels. 4 Attach the case side seals on the outside of the case by using three 3/8 screws on each side. 5 Secure the case through the case track into the window stool on each side, using two 1 screws. Attach side seals Level Secure to stool Track hole Sill When finished, use a level to make sure the case tilts to the outside 1/4 minimum. This prevents water from entering the room. 3 Using a sharp knife, mark the groove until the filler panel becomes weak enough to break apart. 11
Installation Instructions Window Installation Install the Window Filler Panels Leave a small space at the bottom of the case side seal groove. Window molding Case Case Slide the filler panel into place. 1 Insert the cut edge of the filler panel into the case side seal groove. 2 Push the filler panel backward toward the window frame until it clears the window stool. 3 Slide the filler panel out from the air conditioner case. Make sure it contacts the window molding. 4 Use upholstery tacks to attach the filler panel to the face of the window molding through the holes provided. 5 Pull the sliders out until they contact the face of the window molding. Pull the window down tightly and lock it in place with 5 8 screws. Attach through the holes on each side of the window sash. 6 Attach the window locking bracket with a 5 8 screw. Attach Install the Window Gasket 1 Cut the foam top window gasket to the window width. 2 Stuff the foam between the glass and the window to prevent air and insects from getting into the room. Replace the Air Conditioner 1 Slide the air conditioner into the case and replace the front grille. 2 Install the two ground/anti-theft screws removed at the beginning of the installation. 3 Make sure the unit is OFF before plugging into the outlet. 4 Use the putty to fill in holes or air leaks. 12
Through-the-Wall Installation Important Notes The case may be installed through the wall in both existing buildings and new construction. Side louvers in the case must project on the outdoor side of the wall for proper venting of the air conditioner. The room side of the case must project into the room at least 1 1 2 from the finished wall. See illustration in the Finish the Wall Opening section. The case must be installed level from side to side and with a 1/4 minimum tilt from front to rear. Tools Needed Phillips head screwdriver Tin snips Drill Blade-type screwdriver Handsaw Hammer Magnetic stud finder (optional) Level Caulking gun Concrete saw (if installing through a masonry wall) Chisel Tape measure Materials Needed (obtain locally) 12 #10 wood screws, 1 long 1 tube high grade caulking compound Wooden framing studs Lintel, if required, to support bricks or blocks above opening Flashing, aluminum or galvanized steel Prepare the Wall Opening Bottom rail Measure height from the top of the case to the bottom of the rail. Measure the width of the case. Add 1 8 to each measurement. 1 Determine the size of the opening by adding 1/8 to the height and width of the case. 2 Choose the wall opening location. Be sure a power outlet is (or will be) installed nearby. 3 Make the opening. Frame it to support the weight of the air conditioner. 4 Place metal flashing over the bottom of the frame opening and 1 up on each side to reduce the possibility of moisture entering the area between the inner and outer wall. The flashing lip should be 1 wide and bent down 45. See the illustration on the next page. 13
Installation Instructions Through-the-Wall Installation Remove the Air Conditioner from the Case 1 Remove the air filter and the front grille. 2 Remove the two grounding/ anti-theft screws from either side of the case. 3 Slide the air conditioner from the case by pulling on the bottom lip of the air conditioner while holding the case. For specific instructions, refer to Window Installation Instructions. Install the Case in the Wall 1 Place the case in the wall opening with a 1 4 minimum tilt to the outside. 2 Secure the bottom rail, case sides and top to the wooden frame using 1 long #10 screws. NOTE: Drill holes in the case sides and top, if necessary, for proper installation. If the frame is oversized, use shims to prevent cabinet distortion. Finish the Wall Opening 1 Caulk the sides and the top on the outdoor side of the case. On the roomside, caulk around the bottom rail to prevent moisture from getting through to the interior wall. Brick veneer Lintel angle (if required) Caulking 2 Install wood trim molding, if desired, on the inside wall around the case. Plaster line Trim molding (if desired) Roomside 14 Flashing Caulking Holes for #10 1 long wood screws Grounding/ anti-theft screw Caulking (between bottom rail and flashing) 1 1 2 min.
Support Brackets Support brackets are recommended for walls under 5 thick. Refer to the assembly of the support brackets in the Window Installation. A wooden strip secured to the outside wall should be used with the sill support brackets. Replace the Air Conditioner 1 Slide the air conditioner into the case and replace the front grille. 2 Install the two ground/anti-theft screws removed at the beginning of the installation. 3 Make sure the unit is OFF before plugging into the outlet. 4 Use the putty to fill in holes or air leaks. 15
Helpful Information Things That Are Normal Noise Explanation P I NG! "CLICK" You may hear a pinging noise caused by water being picked up and thrown against the condenser on rainy days or when the humidity is high. This design feature helps remove moisture and improve efficiency. You may hear the thermostat click when the compressor cycles on and off. D R I P Water will collect in the base pan during high humidity or on rainy days. The water may overflow and drip from the outdoor side on the unit. WHIR! The fan may run even when the compressor is not. 16
If Something Goes Wrong Before you call for service Problem Possible Causes What to Do Air Conditioner Doesn t Start Air Conditioner Does Not Cool as it Should The air conditioner is unplugged The fuse is blown/circuit breaker is tripped Airflow is restricted The thermostat control may not be set high enough The air filter is dirty The room may have been hot Cold air is escaping Cooling coils have iced up Make sure the air conditioner plug is pushed completely into the outlet. Check the house fuse/circuit breaker box and replace fuse or reset the breaker. Make sure there are no curtains, blinds or furniture blocking the front of the air conditioner. Turn the knob to a higher number. The highest setting provides maximum cooling. Clean the filter at least every 30 days. See the Care and Cleaning section. When the air conditioner is first turned on you need to allow time for the room to cool down. Check for open furnace floor registers and cold air returns. Set the vent in the closed position. See freezing up below. Air Conditioner Freezing Up Ice blocks the air flow Set the selector control at high fan or high and stops the air conditioner cool with the thermostat at 1 or 2. from cooling the room 17
GE Service Numbers We ll be there! GE Answer Center 800.626.2000 Whatever your question about any GE major appliance, GE Answer Center information service is available to help. Your call and your question will be answered promptly and courteously. And you can call any time. GE Answer Center service is open 24 hours a day, 7 days a week. In-Home Repair Service 800-GE-CARES (800-432-2737) A GE consumer service professional will provide expert repair service, scheduled at a time that s convenient for you. Many GE Consumer Service company-operated locations offer you service today or tomorrow, or at your convenience (7:00 a.m. to 7:00 p.m. weekdays, 9:00 a.m. to 2:00 p.m. Saturdays). Our factory-trained technicians know your appliance inside and out so most repairs can be handled in just one visit. For Customers With Special Needs 800.626.2000 Upon request, GE will provide Braille controls for a variety of GE appliances, and a brochure to assist in planning a barrier-free kitchen for persons with limited mobility. To obtain these items, free of charge, call 800.626.2000. Consumers with impaired hearing or speech who have access to a TDD or a conventional teletypewriter may call 800-TDD-GEAC (800-833-4322) to request information or service. 18
Service Contracts 800-626-2224 You can have the secure feeling that GE Consumer Service will still be there after your warranty expires. Purchase a GE contract while your warranty is still in effect and you ll receive a substantial discount. With a multiple-year contract, you re assured of future service at today s prices. Parts and Accessories 800-626-2002 Individuals qualified to service their own appliances can have parts or accessories sent directly to their home. The GE parts system provides access to over 47,000 parts and all GE Genuine Renewal Parts are fully warranted. VISA, MasterCard and Discover cards are accepted. Care and cleaning instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation. Further Service We re proud of our service and want you to be pleased. If for some reason you are not happy with the service you receive, here are three steps to follow for further help. First, contact the people who serviced your appliance. Explain why you are not pleased. In most cases, this will solve the problem. Next, if you are still not pleased, write all the details including your phone number to: Manager, Consumer Relations GE Appliances, Appliance Park Louisville, KY 40225 Finally, if your problem is still not resolved, write: Major Appliance Consumer Action Program 20 North Wacker Drive Chicago, IL 60606 19
AIR CONDITIONER WARRANTY Staple sales slip or cancelled check here. Proof of original purchase date is needed to obtain service under warranty. What is Covered FULL ONE-YEAR WARRANTY For one year from date of original purchase, we will provide, free of charge, parts and service labor in your home to repair or replace any part of the room air conditioner that fails because of a manufacturing defect. FULL FIVE-YEAR WARRANTY For five years from the date of original purchase, we will provide, free of charge, parts and service labor in your home to repair or replace any part of the sealed refrigerating system (the compressor, condenser, evaporator and all connecting tubing) that fails because of a manufacturing defect. *********************************** This warranty is extended to the original purchaser and any succeeding owner for products purchased for use in the 48 mainland states, Hawaii and Washington, D.C. In Alaska the warranty is the same except that it is LIMITED because you must pay to ship the product to the service shop or for the service technician s travel costs to your home. All warranty service will be provided by our Factory Service Centers or by our authorized Customer Care servicers during normal working hours. Should your appliance need service, during warranty period or beyond, call 800-GE-CARES (800-432-2737). What is Not Covered Service trips to your home to teach you how to use the product. Read your Owner s Manual. If you then have any questions about operating the product, please contact your dealer or our Consumer Affairs office at the address below, or call, toll free: GE Answer Center 800.626.2000 consumer information service Improper installation. If you have an installation problem, or if the air conditioner is of improper cooling capacity for the intended use, contact your dealer or installer. You are responsible for providing adequate electrical connecting facilities. Replacement of house fuses or resetting of circuit breakers. In commercial locations labor necessary to move the unit to a location where it is accessible for service by an individual technician. Failure of the product resulting from modifications to the product or due to unreasonable use including failure to provide reasonable and necessary maintenance. Failure due to corrosion on models not corrosion-protected. Damage to product caused by improper power supply voltage, accident, fire, floods or acts of God. WARRANTOR IS NOT RESPONSIBLE FOR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are in your state, consult your local or state consumer affairs office or your state s Attorney General. Warrantor: General Electric Company If further help is needed concerning this warranty, write: Manager Consumer Affairs, GE Appliances, Louisville, KY 40225 Part No. 23-11-2008N-001 Pub. No. 49-7336 10-95 CG Printed in the United States AVP18 AVP24