Homeowners Guide Whirlpool P50035-H2 1019455-5-E
Important Information INSTRUCTIONS PERTAINING TO A RISK OF FIRE, ELECTRICAL SHOCK, OR INJURY TO PERSONS READ AND FOLLOW ALL INSTRUCTIONS SAVE THESE INSTRUCTIONS WARNING: When using electrical products, basic precautions should always be followed, including the following: DANGER: Risk of electric shock. Connect only to a circuit protected by a Ground-Fault Circuit-Interrupter (GFCI)*. Building materials and wiring should be routed away from the pump body and other heat-producing components of the unit. Install to permit access for servicing. A pressure wire connector marked Earth/Ground is provided within the wiring compartment. To reduce the risk of electric shock, connect this connector to the grounding terminal of your electric service or supply panel with copper wire equivalent in size to the circuit conductor supplying this equipment. Pressure wire connectors are provided on the exterior of the junction box or control within this unit to permit connection of a bonding conductor between this unit and all other exposed metal in the vicinity, as needed to comply with local requirements. An equipment grounding terminal is provided in the field wiring compartment. To reduce the risk of electric shock, this terminal must be connected to the grounding means provided in the electric supply panel with a conductor equivalent in size to the circuit conductors supplying this equipment. Grounding is required. The unit should be installed by a qualified service representative, and grounded. WARNING: Risk of injury or property damage. Please read all instructions thoroughly before beginning installation, including the following requirements. WARNING: Risk of electric shock. A qualified electrician should make all electrical connections. WARNING: Risk of electric shock. Disconnect power before servicing. NOTICE: Follow all local plumbing and electrical codes. In Canada, install this unit in accordance with the Canadian Electrical Code, Part 1. *Outside North America, this device may be known as a Residual Current Device (RCD). Thank You for Choosing Kallista Thank you for choosing Kallista. Your Kallista product combines exceptional performance with timeless classic elegance that will satisfy you for years to come. The dependability and beauty of your Kallista product will surpass your highest expectations. Please take a few minutes to study this Homeowners Guide. Pay special attention to the care and cleaning and warranty information. All information in this manual is based upon the latest product information available at the time of publication. 1019455-5-E 2 Kallista
FCC Compliance FCC ID : N82-KOHLER001 Canada ID : 4554A-KOHLER001 Compliance Statement (Part 15.19) This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. Warning (Part 15.21) Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. Kallista 3 1019455-5-E
Heater On/Off Power On/Off Heater Indicator Light Increases Flow Indicator Bar - Shows water flow volume Decreases Flow Lighted User Keypad Your Kallista Whirlpool Your new whirlpool is designed to stimulate, invigorate, and energize your body with comforting hydro-massage therapy. The whirlpool consists of: Components Bath - acts as a reservoir for water, providing a location for the hydro-massage action. User Keypad - located within easy reach, the keypad allows you to turn the whirlpool and heater on and off and regulate the water flow through the jets. Pump/Motor - provides quiet, variable speed power to circulate the water, and create the soothing hydro-massage action. Adjustable Jets - positioned to optimize their hydro-massage effect, the jets allow you to adjust the air and water flow and control the flow direction as you desire. Heater - automatically helps maintain the water temperature up to 104 F (40 C) to enhance your hydro-massage experience. The heater turns on automatically when the whirlpool is operating, then turns off when the pump/motor is turned off. The heater may be turned off using the user keypad at any time while the pump/motor is operating. Remote Control - submersible control that allows you to control the whirlpool functions from either inside or outside the bath. Refer to the Homeowners Guide packed with the remote control for proper operation. Lighted User Keypad Available modes will be illuminated in blue. Active modes will be illuminated in green. Power Turns the keypad, hydro-massage system pump, and heater on or off. Heater Automatically engages when the power icon is selected. Press the heater icon to turn the heater off. Press the icon again to turn the heater back on. The heater will help maintain the water temperature up to 104 F (40 C). Heater Indicator Illuminates when the heater is on. Up Arrow Increases the water flow of the bodyjets. Indicator Bar Displays the water flow volume of the bodyjets. Down Arrow Decreases the water flow of the bodyjets. 1019455-5-E 4 Kallista
Turn the jet trim clockwise to decrease the flow. Turn the jet trim counterclockwise to increase the flow. Operation Turn the jet trim fully counterclockwise. Position the jet nozzles so they face down toward the basin. NOTE: The water temperature in the whirlpool should never exceed 104 F (40 C). A built-in heater automatically maintains the water temperature when the whirlpool is running, as long as the water temperature does not exceed 104 F (40 C). The heater will disengage at higher temperatures. Close the drain, then fill the whirlpool to a level at least 2 (51 mm) above the top of the highest jet. Use your hand to test the water temperature for comfort and safety, then carefully enter the bath. Press the power icon on the lighted user keypad to turn on the pump/motor. The water will flow at medium volume and the heater will automatically engage. Increase or decrease the water flow by pressing the up or down arrows on the lighted user keypad. The indicator bar in the center of the lighted user keypad will display the water flow volume. Adjust the jets for optimum air/water mixture. Turn the jet trim clockwise to reduce the flow, and counterclockwise to increase the flow. Position the jet nozzles to direct the water flow as desired to maximize your hydromassage experience. If desired, press the heater icon on the lighted user keypad to turn the heater off. Press the heater icon a second time to turn the heater back on. Press the power icon a second time to turn off the pump/motor. NOTE: After approximately 20 minutes of continuous operation, the pump/motor will automatically stop. If desired, press the power icon to restart the pump/motor. Carefully exit the bath, and open the drain to empty the whirlpool. NOTE: If the whirlpool does not function properly, please refer to the Troubleshooting section in this manual. Kallista 5 1019455-5-E
Heater Increases Flow Power Decreases Flow Remote Control The waterproof remote control is designed to be used in the bath and will float in the water. The remote control places the whirlpool functions at your fingertips to further enhance your bathing experience. The functions of the remote control are identical to the user keypad. Batteries To install or replace batteries: Unscrew the cap, then insert two AAA batteries (not included) as illustrated. Securely tighten the cap, ensuring the cap makes contact with the seal. Program NOTE: Programming of the remote control is normally not required. If more than one device in your home, or in the near vicinity of your home, uses a remote control, it may be necessary to program this remote control to the user keypad. If you replace your remote control, or replace the pump control, it may be necessary to program the remote control. Turn the whirlpool power on. Turn off all modes of operation. Wait approximately 1 minute until the keypad darkens completely (sleep mode). On the user keypad, press the up arrow, down arrow and the OK button simultaneously. The bottom LED, on the keypads indicator bar, will begin flashing. While the LED is flashing, press the OK button on the keypad. A light sequence will illuminate up and down the indicator bar. While the indicator bar light sequence is active, press any button on the remote control. The program will download and the user keypad will darken. The user keypad will now respond only to this remote control. Flush the System NOTE: Flush your whirlpool system twice a month or more, depending upon usage. Turn the jet trim rings fully clockwise to remove air induction. Fill the whirlpool with warm water to a level at least 2 (51 mm) above the highest jets, or leave water in the whirlpool after using. Add 2 tablespoons (30 ml) of a low-foaming dishwasher detergent and 20 ounces (590 ml) of household bleach (5% - 6% sodium hypochlorite) to the water. Run the pump/motor for 5 to 10 minutes. Turn off the pump/motor and open the drain. 1019455-5-E 6 Kallista
Flush the System (cont.) Rinse all surfaces of the whirlpool with water, then wipe the surfaces dry with a soft cloth. Care and Cleaning Rinse the whirlpool thoroughly after each use and use a soft cloth to wipe it dry. IMPORTANT! Use water-soluble cleaners (dissolve 100% in water). Cream-base cleaners may have a tendency to build up, reducing the friction on slip-resistant surfaces. Express Bathroom Cleaner may be used on the Safeguard surface of your whirlpool. It is not sold commercially. Call 1-800-470-8337 to order. You may use a soft nylon brush on the Safeguard surface. For detailed cleaning information and products to consider, visit www.kallista.com. For additional assistance, please contact Kallista Customer Service at 1-888-4-KALLISTA (1-888-452-5547). Warranty FIVE-YEAR LIMITED WARRANTY All Kallista products carry Kallista s five-year limited warranty unless otherwise noted.* Kallista products are warranted to be free of defects in material and workmanship for five years from the date of installation. Kallista will, at its election, repair, replace or make appropriate adjustment where Kallista inspection discloses any such defects occurring in normal usage within five (5) years after installation. Kallista is not responsible for removal or installation costs. Damages due to improper handling, installation or maintenance are not considered manufacturing defects and are not covered by this warranty. This warranty is valid for the original consumer purchaser only. To obtain warranty service, contact your Kallista Authorized Showroom. Products must be maintained and cleaned in accordance with the care and cleaning instructions provided by Kallista. Improper care or cleaning, including damage from the use of abrasive chemicals, will void this warranty. Gloss reduction, scratching, staining and alkaline etching of finishes over time due to use, cleaning practices or water or atmospheric conditions, are not manufacturing defects but are indicative of normal wear and tear. Use of in-tank toilet cleaners will void the warranty. Implied warranties including that of merchantability and fitness for a particular purpose are expressly limited in duration to the duration of this warranty. Kallista and/or seller disclaims any liability for special, incidental, or consequential damages. Some states/provinces do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights. You may also have other rights which vary from state/province to state/province. This is Kallista s exclusive written warranty. * Kallista s Hampstead and Stafford vitreous products, stainless steel accessories, and wooden accessories carry a one-year Limited Warranty. Kallista 7 1019455-5-E
Remove the Jets Insert the tool hook as shown and pull the jet out of the housing. The jet should be facing up when this is done. Reinstall the Jets Housing Inspect and lubricate the O-ring. Slide the O-ring onto the first shoulder of the jet. Insert the jet into the housing, and lightly push and rotate until it snaps in position. Troubleshooting Remove the Jets NOTE: The jet tool (provided with the whirlpool and trim kit) will allow you to remove the jets from the whirlpool. Position the jet ball nozzle so it is pointing upward. NOTE: The nozzle must remain pointed up or the tool will slip off. Insert the removal tool, hooked end up, into the opening of the jet and hook the inside top of the nozzle. Grasp the tool firmly and place your thumb against the whirlpool wall. Pull steadily on the tool until the jet assembly pulls free of the hole. Be careful not to lose the O-ring. Reinstall the Jets NOTE: To allow easy rotation and proper operation of the jet, the O-ring must be: (1) correctly positioned, (2) lubricated, and (3) in good condition. Install the O-ring onto the first shoulder of the jet. Using the silicone lubricant packet (provided), lubricate the O-ring to prevent noisy operation of the jet. Carefully insert the jet into the housing, then lightly push and rotate the jet until it snaps into position. Do not force the jet. Verify that the jet is installed correctly. The jet should turn smoothly both clockwise and counterclockwise. Remove and reinstall, if necessary. This troubleshooting guide is for general aid only. A qualified electrician should correct any electrical problems. For warranty service, contact your dealer or wholesale distributor. 1019455-5-E 8 Kallista
Troubleshooting (cont.) Symptoms Probable Causes Recommended Action 1. User keypad does not illuminate when power button is pressed or outer A. No power to control. A. Check wiring and connect power. If problem persists, refer to ring is rotated. B. GFCI or RCD tripped. B. Reset GFCI or RCD. 2. Motor starts, but all jets are not functioning. 3. User keypad is illuminated but does not respond to buttons. 4. User keypad indicator bar keeps scanning at power-up. 5. User keypad is illuminated, but pump will not start. 6. Motor runs but pump will not prime (cavitates). C. Wiring harness from user keypad to control is loose, disconnected, or damaged. C. Check wiring for proper connections Replace wiring harness if necessary. Refer to D. Keypad does not work. D. Replace user keypad. Refer to E. Control does not work. E. Replace control. Refer to A. Jet is closed. A. Rotate jet trim ring counterclockwise to open. B. Jet not installed correctly. B. Reinstall jet; check for O-ring damage. C. Jets are blocked. C. Remove blockage. A. Control program is A. Reset GFCI or RCD. locked. B. Wiring harness from user keypad to control is loose, disconnected, or damaged. B. Check wiring for proper connections. Replace wiring harness if necessary. Refer to C. Keypad does not work. C. Replace user keypad. Refer to D. Control does not work. D. Replace control. Refer to A. Control program is A. Reset GFCI or RCD. locked. B. Wiring harness from user keypad to control is loose, disconnected, or damaged. B. Check wiring for proper connections. Replace wiring harness if necessary. Refer to C. Keypad does not work. C. Replace user keypad. Refer to D. Control does not work. D. Replace control. Refer to A. Power cord from pump to control is loose, disconnected, or damaged. A. Check wiring for proper connections. If problem persists, refer to B. Pump does not work. B. Replace pump. Refer to C. Control does not work. C. Replace control. Refer to A. Pump is shimmed too A. Lower pump/control to subfloor high. level. B. Small air leak at pump B. Securely tighten nut(s) on intake inlet. side of pump. C. Motor/pump does not C. Replace motor/pump. Refer to work. D. Control does not work. D. Replace control. Refer to Kallista 9 1019455-5-E
Troubleshooting (cont.) Symptoms Probable Causes Recommended Action 7. Pump stops before 18 minutes. A. GFCI or RCD tripped. A. Identify source of fault, and correct. Reset GFCI or RCD. B. Suction is blocked. B. Remove obstruction. C. Jets are blocked. C. Remove blockage. 8. Pump does not automatically stop after 22 minutes. 9. Pump will not turn off when the power button on user keypad is pressed. 10. Pump operates but variable speed feature does not work. 11. Bath water cools while pump is operating. D. Motor overheated and protection device activated. A. 20-minute timer inadvertently disabled. D. Check for blockage at suction and/or jets. Remove blockage and allow motor to cool. A. See service manual. A. Keypad does not work. A. Replace user keypad. Refer to B. Control does not work. B. Replace control. Refer to A. Motor/pump does not A. Replace motor/pump. Refer to work. B. Control does not work. B. Replace control. Refer to A. Water temperature is A. Allow bath water to cool. above 104 F (40 C). B. Heater is turned off on B. Turn heater on. user keypad. C. Wiring from heater to control is loose, disconnected, or damaged. C. Check wiring for proper connections. Refer to D. Heater does not work. D. Replace heater. Refer to E. Control does not work. E. Replace control. Refer to 12. Noisy operation. A. Pump banding straps have not been cut. A. Cut pump banding straps with tin snips. B. Dry or dislodged jet O-ring (squeal). B. Remove jet, replace and lubricate O-ring, and reinstall jet. 13. Remote control does not A. Batteries improperly A. Replace batteries. work. installed or dead. B. Antenna on wiring harness is damaged. B. Replace wiring harness. Refer to C. Remote control not programmed correctly. C. See homeowners guide or service manual. D. Remote control does not D. Replace remote control. work. E. Control does not work. E. Replace control. Refer to 1019455-5-E 10 Kallista
*Note: All tubing 1" unless otherwise noted. 1-1/2" Tubing 1-1/2" Tubing 1-1/2" Tubing **Finish/color code must be specified when ordering. Service Parts Kallista 11 1019455-5-E
1003065 Suction Flange Removal Tool 73518 Plug 93685 Housing 96708 Flange 65054** Screw 65226** Suction Cover Plug 65886 (Acrylic) 60050 (Cast Iron) Gasket 96895** (Colored Finishes) 77935** (Metal Finishes) Cover 93836 (1/2") 93838 (1") 93839 (1-1/4") 94853 (1-1/2") Tube (w/couplings) 91967 Check Valve 1086350 Flange Removal Wrench 67665 Plug P51001-00** (8 ea.) P51002-00** (6 ea.) P51007-00** (5 ea.) Jet (Suction cover included with metal finishes.) 34353 O-Ring 67429 Flange 67889 Jet Housing 65885 (Acrylic) 67668 (Cast Iron) Gasket **Finish/color code must be specified when ordering. 1019455-5-E 12 Kallista
67065 Ground Lug 60320 Screw 61776 Lock Washer 60320 Screw 1033675 Screw 93892-A Electrical Box 61776 Lock Washer 67065 Ground Lug 1018964 Bracket 1001794 Locknut 61845-K Copper Grounding Wire 93893 Cover 93003 Strain Relief 1019433 Carriage Bolt 1022495 Pump Nut Wrench 1010029 Pump Tee 94821 O-Ring To Tee Heater 90153 Nut 1016953 Pump 1016954 Motor 1010548 Volute 1010673 Seal 1010676 Cover 1010677 Screw 1013755 Impeller 1010675 O-Ring 1019719 Connector 94821 O-Ring 1019444-A [3/4" (19 mm)] 1019444-B [1-3/4" (44 mm)] 1019444-C [2" (51 mm)] 1019444-G [2-1/4" (57 mm)] Spacer 1019446-A [1-3/4" (44 mm)] 1019446-B [2-3/4" (70 mm)] 1019446-C [3" (76 mm)] 1019446-G [3-1/4" (83 mm)] Stud 1012855 Nut 1080774 Union Assy 94821 O-Ring 1018660 Control 1015008 Wire Harness 1019447-B [1/2" (13 mm)] Isolation Mount **Finish/color code must be specified when ordering. Kallista 13 1019455-5-E
1022408 In-line Heater 1032545 Housing 1012653 Adapter 1012916 Nut w/screws 94821 O-Ring 1012653 Adapter 94821 O-Ring 1012977 Adapter 1018710 Tee Heater 1012916 Nut w/screws 94821 O-Ring 1012977 Adapter 94821 O-Ring 1011679 Gasket **Finish/color code must be specified when ordering. 1019455-5-E 14 Kallista
1020677 Gasket 59588 Screw 65157 Nut 1013460 Housing 1020679-B Cover/Circuit Board 94110 O-Ring 1013469** Trim Ring **Finish/color code must be specified when ordering. Kallista 15 1019455-5-E
1013822-C** Remote w/stand 1013464-C Decal 1023091** Cap 1013471** Stand 1022253-C** Remote **Finish/color code must be specified when ordering. 1019455-5-E 16 Kallista
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USA/Canada: 1-888-4-KALLISTA Fax: 1-888-272-3094 kallista.com 2018 KALLISTA 1019455-5-E