NextGen SCADA Europe 2013 Thursday 21st & Friday 22nd March 2013 Holiday Inn Amsterdam, Netherlands Brian Tapley Manager, HV Operations, North Distribution Control Centre, Ireland 1
Presentation Overview SCADA & OMS Integration Facilitating workflow efficiency and enhanced customer service in a more customer centric utility era 2
Agenda Introduction to ESB & Irish Electricity Industry ESB s SCADA & OMS System Workflow Efficiency & Customer Service Benefits of SCADA and OMS integration beyond workflow efficiency Data flow between OMS & SCADA Technical and organisational challenges to achieve effective integration and on-going operation Implementing effective security measures to minimise system vulnerabilities 3
Introduction to ESB Founded in 1927 Over 85 Years in Operation Vertically Integrated Company 6,900 staff 2.3 million customers (population 4.1 million) Peak Demand 5000MW, 1939MW renewable capacity Group Turnover 3bn & Annual Capital Expenditure 1bn By 2020 one third of all electricity generated will be from renewable sources 4
Irish Electricity Industry Structure Independent Generators Interconnectors Transmission System Distribution System Independent Suppliers 2.3m Customers Windfarms Retail De-regulation ESB Generation 5
ESB Networks Assets Transmission Distribution 400kV 220kV 110kV 38kV MV 20 kv & 10 kv LV 400 & 230 V Transmission 6,300 km of Overhead Network 140km of Underground Cables 165 HV Stations Distribution 140,000kms of Overhead Network 19,000kms underground cables 630 HV Substations 230,000 MV Transformers/Unit subs 2.3m meters 6
Agenda Introduction to ESB & Irish Electricity Industry ESB s SCADA & OMS System Workflow Efficiency & Customer Service Benefits of SCADA and OMS integration beyond workflow efficiency Data flow between OMS & SCADA Technical and organisational challenges to achieve effective integration and on-going operation Implementing effective security measures to minimise system vulnerabilities 7
SCADA System ABB Network Manager 3 SCADA System Single Irish DSO System 2 separate Distribution Control Centres Dublin & Cork 100% of DSO stations scadified 700 RTUs Poling Radio, Copper, Fibre & Satellite SCADA Browser view available via Corporate LAN Fully system resilience, emergency backup & Hot Site 1,700 Pole Mounted Devices 3 rd party GPRS 8
SCADA System Configuration 9
SCADA ICCP EirGrid (TSO) DSO RTU DSO Spider SCADA System ESB Telecoms WAN Alarms, Signals, Controls, Measurands DCC ICCP Catalogue ICCP Inter Control Centre Protocol TSO RTU ESB Telecoms WAN ICCP Catalogue Alarms, Signals, Controls, Measurands TSO Areva EMS System NCC 10
OMS System Oracle Utilities OMS V1.7.10 Outage and Operation Control Application Crew and Fault Dispatch Application Covers entire MV and HV Distribution Network Voltage Total (km) 110kV 4,470 38kV 6,529 10/20kV 90,961 LV 45,413 Customers 2.3million Centralised MV Control from two distribution control rooms OMS terminals in 34 Area Offices OMS Online available to remote users outage and system information 11
Agenda Introduction to ESB & Irish Electricity Industry ESB s SCADA & OMS System Workflow Efficiency & Customer Service Benefits of SCADA and OMS integration beyond workflow efficiency Data flow between OMS & SCADA Technical and organisational challenges to achieve effective integration and on-going operation Implementing effective security measures to minimise system vulnerabilities 12
Work Flow Effeciency Planned Outage 13
Work Flow Effeciency Fault Outage OMS Inference Algorithm OMS Model Updates OMS Calculate Continuity 14
OMS Fault Prediction Supply Source Call 1 Call 2 Call 3 15
Agenda Introduction to ESB & Irish Electricity Industry ESB s SCADA & OMS System Workflow Efficiency & Customer Service Benefits of SCADA and OMS integration beyond workflow efficiency Data flow between OMS & SCADA Technical and organisational challenges to achieve effective integration and on-going operation Implementing effective security measures to minimise system vulnerabilities 16
Customer Service Continuity Customer Customer Minutes Minutes Lost Reduced Lost by 47% & Interruptions Reduced by 28% 30 0 25 0 OMS provides IVR Call Centre system with real time outage 20 0 information 150 100 Call Centre Performance 88% of all calls answered in 20secs T arget A ctua l Just 1.3% Call abandonment rate Independent customer Customer satisfaction Interruptions 90% 2006 2007 2008 2009 2010 2011 2012 2 Outage Notification 1.8 Customers 1.6 contact via postal system 1.4 1.2 1 200 6 2007 2 008 20 09 2 010 2011 2012 T arget A c tual 17
PowerCheck App https://www.esb.ie/esb-networks/powercheck/ 18
Agenda Introduction to ESB & Irish Electricity Industry ESB s SCADA & OMS System Workflow Efficiency & Customer Service Benefits of SCADA and OMS integration beyond workflow efficiency Data flow between OMS & SCADA Technical and organisational challenges to achieve effective integration and on-going operation Implementing effective security measures to minimise system vulnerabilities 19
Integration Benefits Beyond Workflow Efficiency Centralised control model Operational Excellence uniform operational practices Safety Role of Controller enhanced Regulatory Performance Continuity, Customer service, Call Centre Cost savings Overhead staff & Operator call outs Loop Automation SCADA controlled devices displayed on OMS Example 20
Recloser Loop Automation Scheme Intelligent control of network operations is aimed to automate, assist and improve network operators job by foreseeing alternative network states and to provide appropriate control network actions to guarantee the stability and supply security A Virtual Operator No inter-device communications. User programmable timers Auto restoration of supplies within 1 minute Reduced continuity penalties Dual protection settings Voltage sensing on all six bushings 2010 2008 21
Device Configurations Feeder recloser Midpoint recloser Tie recloser F M F M T 22
Loop Automation on MV Overhead Line F Feeder Recloser Loop Automation Timers No Voltage CB CB M1 T Midpoint Recloser Tie Recloser No Voltage F F A B M1 Grading Grading M1 A B No Communications! No Voltage No Operator Intervention! A B M2 Grading No Voltage Grading T Grading M2 A B 23
Loop Automation on MV Overhead Line F Feeder Recloser CB CB M1 T Midpoint Recloser Tie Recloser No Voltage F F A B M1 Grading Grading M1 A B No Voltage A B M2 Grading Grading M2 A B T No Voltage 24
Agenda Introduction to ESB & Irish Electricity Industry ESB s SCADA & OMS System Workflow Efficiency & Customer Service Benefits of SCADA and OMS integration beyond workflow efficiency Data flow between OMS & SCADA Technical and organisational challenges to achieve effective integration and on-going operation Implementing effective security measures to minimise system vulnerabilities 25
Integrated Operations Systems 26
Agenda Introduction to ESB & Irish Electricity Industry ESB s SCADA & OMS System Workflow Efficiency & Customer Service Benefits of SCADA and OMS integration beyond workflow efficiency Data flow between OMS & SCADA Technical and organisational challenges to achieve effective integration and on-going operation Implementing effective security measures to minimise system vulnerabilities 27
Technical Challenges - Integrate & Operate Build on progress Smart Operations Measurands (MW, Amps, MVARs, Voltage) IPP control (Independent Power Producers) Incorporating SCS stations Fault passage indicators MV arc suppression control Reactive power 28
Organisational Challenge - Integrate & Operate Optimise resources through mobile applications Leverage synergies with upcoming fibre project Integrate Powercheck into ESB work processes Utilise OMS Online to manage faults and storms People challenge proactive control Improve and maintain data integrity example restoration guides 29
Example OMS Restoration Guides Pre-written Switch plans to restore supply Loss of MV Feeder, Transformer, busbar & full station Data Stored Challenge to maintain accuracy Ongoing/yearly reviews 30
Agenda Introduction to ESB & Irish Electricity Industry ESB s SCADA & OMS System Workflow Efficiency & Customer Service Benefits of SCADA and OMS integration beyond workflow efficiency Data flow between OMS & SCADA Technical and organisational challenges to achieve effective integration and on-going operation Implementing effective security measures to minimise system vulnerabilities 31
Safeguarding System Vulnerability Creation of a Single Virtual DCC SCADA Clients SCADA Clients Server 1 Server 2 2 x 100MB links Server 3 FEP NDCC Dublin SDCC Cork FEP Comms to RTUs 32
OMS Dual Data Centre Architecture One Virtual Data Centre Two Physical Locations User User User User Dedicated DWDM Link 90 OMS users EMC Symmetrix DMX 4000 SAN EMC Symmetrix DMX 4000 SAN DNS DNS Data Replication (SRDF) Realtime IBM P590 IBM P590 EMC Symmetrix DMX 2000/3000 Data Centre #1 (Telecity) Dual Data Centre Solution Data Centre #2 (Servecentric) 33
Dank U Vragen 34