ESSENTIALS. Annual Report. The full version is available on online

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ESSENTIALS Annual Report 2017 The full version is available on online

an act of collective wisdom Marc Ventre, AFNOR Chairman Olivier Peyrat, AFNOR Managing Director Voluntary standardization is a form of collective wisdom is a statement extracted from the book published by AFNOR Publishing at the beginning of 2017, which tells 30 exceptional stories of 30 standards that have changed history and the way we live. In fact, all of these documents were the result of a consensus reached following discussions between stakeholders themselves: this form of mutually profitable, joint creation was the complete opposite of any authoritarian process. In this framework, market players benefit, as do citizens and end consumers: voluntary standards protect people and investments, facilitate everyday life, promote confidence and exchanges, and enable players involved in their development or implementation to remain a step ahead. All this has been demonstrated by the various economic studies that have been undertaken over the past years. In this context, we do not think that there are too many voluntary standards! Again in 2017, AFNOR strove to refute this popular notion that merges hard law (laws, regulations) with soft law (voluntary standards). Such a notion causes the pool containing 34,000 voluntary standards, most of which arose from European or international work and are monitored by AFNOR and its partners on a daily basis, to melt into the pot filled with hundreds of thousands of primarily national regulatory standards. In 2018, in an ever-more digital environment, we will continue the work of persuasion and education that is already under way. We are more and more frequently picking up encouraging signals. Productive contacts have been established in Parliament, with a particular reference to the Senatorial Delegation for Companies. We are very grateful to all of the stakeholders involved in voluntary standardization!

a recognized association Whether anticipating the voluntary standards of tomorrow or contributing to their creation and development today at the French, European and international levels, AFNOR acts as the coordinator of national standardization and the pillar of international standardization. 19,000 professionals involved in standardization 688 30% of whom are involved internationally new standards published 1,302 standards revised 837 standards withdrawn Renewed governance Marc Ventre: new AFNOR Chairman 12 newly elected members of the Board of Directors 5 appointments in strategic committees 6 new members in the Standardization Coordination and Steering Committee (CCPN) 1,500 members including 45 new members in 2017 2,109 public enquiries 956 including 47% standardization commissions led by AFNOR

a global player No. 2 No. 4 for involvement in European standardization organizations (CEN/CENELEC)* for involvement in international standardization organizations (ISO/IEC)** 90% of standards published are international in origin 188 international meetings hosted in France 2017 highlights Olivier Peyrat, AFNOR Managing Director, appointed to the Board of Directors of ISO** French, reaffirmed as one of the official languages at the IEC** China, leading partner for the Industry of the Future theme Twinning and cooperation: AFNOR extensively involved in Egypt and Senegal *European Committee for Standardization and European Committee for Electrotechnical Standardization **International Organization for Standardization and International Electrotechnical Commission

at the heart of key issues Voluntary standards reflect new societal trends as well as technological (r)evolutions. They are manifestations of stakeholder expectations, analyses and efforts. They embody the spirit of anticipation. Again in 2017, a series of new standardization topics emerged to support innovation and the development of new markets. GDPR Exoskeletons Tourism Paris2024 Blockchain EV Trail Smartcities Qwerty AntiDoping BIM ClimateChange Growth CircularEconomy

12 months of new developments RISK MANAGEMENT The new ISO 31000 under public enquiry SUSTAINABLE PROCUREMENT Release of NF ISO 20400 ELECTROTECHNOLOGIES Release of NF EN 62745 on cableless control systems of machinery CLIMATE Initial drafting work for Standards ISO 14090, 14091 and 14092 FUELS Release of NF EN 16942 Identification of vehicle compatibility with fuels JANUARY FEBRUARY MARCH APRIL MAY JUNE SAFETY Publication of NF EN 1496 on personal fall protection equipment TRANSPORT Release of NF EN 12397 Safety requirements for cableway installations designed to carry persons SIGNAGE New pictograms to indicate risks of avalanche, based on the AC S52-092 document FOOD SAFETY The new ISO 22000 standard under public enquiry for publication in June 2018 ELECTRONIC INVOICES Voluntary standard NF EN 16931-1 published

ENERGY MANAGEMENT The future ISO 50001 under public enquiry TATTOOING AND HYGIENE Draft standard EN 17169 open for comments ELECTRICITY Publication of NF C15-211 on low-voltage electrical installations in medically used rooms GAS Release of NF EN 14543 Specification for LPG parasol patio heaters BUILDING NF EN ISO 52000-1 published FORENSIC SCIENCES Standard ISO 21043 under review LABORATORIES Release of NF EN ISO/IEC 17025:2017 JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER WATER QUALITY Release of NF EN ISO 13843 proposing performance characteristics of quantitative microbiological methods ASBESTOS SURVEY Release of the new NF X46-020 METAL New version of NF EN 1982 on copper and copper alloy ingots and castings CONSTRUCTION AND CIVIL ENGINEERING New version of Standard NF P03-001 organizing the schedule of general administrative clauses applicable to private contracts for building works COSMETICS Release of Standard NF ISO 16128-2 on technical definitions and criteria for natural and organic cosmetic ingredients

clients at the heart of activities In 2017, AFNOR provided new innovations to facilitate the involvement of professionals in standardization commissions, the step-by-step monitoring of the development process for standards, and the consultation of the standards in the collection. 124,000 108,000 standards sold individually 23,500 users of access and watch subscription solutions for normative documents people chose to follow the life of standards on Norm info in 2017 2017 highlights QR codes arrive on paper standards Closer to customers: a new regional delegation in Dijon Focus on quality: AFNOR Standardization is ISO 9001:2015 certified Comparing different versions of a standard: new Redline Versions AFNOR Standardization displays its new service commitments Technical books find an audience

positive results The AFNOR association's budget is covered by membership fees, public funding, funding from stakeholders in the standardization commissions, the sale of standards and contributions from commercial subsidiaries. 65.7 million revenue in 2017 The French association for standardization includes several subsidiaries that provide services in the competitive sector: AFNOR International AFNOR Competencies AFNOR Certification 152 million Group revenue excluding subsidies The Group 1.9 million net income for the Group in 2017 14 40 regional delegations in France international locations 1,269 employees 77,000 customers

AFNOR building confidence since 1926 AFNOR Group Communication S1805112 Graphic design: GAYA. -Printed on 100% recycled and FSC-certified paper. AFNOR, a registered not-for-profit organization, is recognized with a general-interest mission, as defined by the French Standardization Regulation of 16 June 2009, to: GROUPEAFNOR.ORG determine voluntary standardization needs, mobilize interested parties, promote France's positions at the European and international levels, organize public consultation processes for each draft French, European or international standard, approve the final version. AFNOR fulfills its mission based on four values: teamwork, responsibility, trust and quality. 11 rue Francis de Pressensé 93571 La Plaine Saint-Denis Cedex - France Tel.: +33 (0)1 41 62 80 00