Entero Voice Alarm system. User guide

Entero Voice Alarm system. User guide

The manufacturer reserves specification privileges. Information in this manual is subject to change without prior notice or obligation. 2

Table of Contents Introduction... 4 Indicators access level 1... 5 Entero ESC Emergency System Controller:... 5 Entero Evacuation panel and Fire panel:... 5 Entero ESA Power Amplifier:... 6 Entero EPC Emergency Power Controller:... 6 Indicators and controls access level 2... 7 Entero ESC Emergency System Controller:... 7 Entero Fire Panel and Evacuation Panel:... 11 Appendix: Error messages... 14 3

Introduction This user guide is intended for those persons who have rights to supervise or operate the Entero Voice Alarm Control and Indicating Equipment (VACIE) at access level 1 &2. The different access levels for mandatory indications and controls related to mandatory functions are defined in the EN54 16:2008 standard: Access level 1 For member(s) of the general public or persons having a general responsibility for safety supervision, who might be expected to investigate and initially respond to a fire alarm or a fault warning. Access level 2 For persons having a specific responsibility for safety and who are trained and authorized to operate the VACIE in the: quiescent condition, voice alarm output condition, fault warning condition and disablement condition. Access level 3 For persons who are trained and authorized: to re configure the site specific data held within the VACIE or controlled by it (for example; labeling, alarm zoning, alarm organization), to store and change of emergency tones and messages and to maintain the VACIE in accordance with the manufacturer's published instructions and data. Access level 4 For persons who are trained and authorized by the manufacturer to either repair the VACIE or alter its firmware, thereby changing its basic mode of operation. Accessibility of indications and controls at: Access level 1 All mandatory indications (Voice Alarm condition, General errors, System faults and Power status) are visible without the need of manual intervention Access level 2 All manual control and indicators are accessibly by a special procedure: VACIE: requires a mechanical key which allows to open the front door only Entero Fire Panel: requires a mechanical key to open the door; an optional code (combination of button presses) can be used in addition to this. Entero Evacuation Panel: requires a code (combination of button presses) to enable operation of the panel. Access level 3 Requires a password to enter the setup & configuration section of the Entero ESC unit, requires special tools to open Entero components for access to internal settings & memory cards and requires a mechanical key (different from the front door) to open the rear door or to remove the side panels of the VACIE cabinet. Access level 4 Requires special tools and programming devices to service or repair Entero components. NOTE: Access level 3 and access level 4 are not covered in this user guide. 4

Indicators access level 1 Entero ESC Emergency System Controller: 1 2 3 4 1. POWER GREEN: indicates power status (both 230Vac and/or 48Vdc). If indicator if OFF both the 230Vac and 48Vdc is disconnected. 2. SYSTEM FAULT YELLOW: indicates a failure of the internal Microprocessor or Data storage. When this indicator is ON the system may not be operating; urgent service of the system is required! An internal buzzer will also sound. 3. GENERAL ERROR YELLOW: indicates a failure of monitored parts of the system like, amplifiers, loudspeakers line and communication to emergency panels. When this indicator is ON the system may have serious errors; urgent service of the system is required! An internal buzzer will also sound. 4. ALARM RED: indicates the presence of a Voice Alarm condition; an emergency message or microphone announcement is active in the Voice Alarm system. Entero Evacuation panel and Fire panel: 1 2 3 4 1. 230Vac GREEN: indicates the 230Vac power status; when OFF the power source is disconnected 2. 48Vdc GREEN: indicates the 48Vdc power status; when OFF the power source is disconnected 3. ERROR YELLOW: combined indication of the SYSTEM FAULT and GENERAL ERROR as indicated on the Entero ESC. When this indicator is ON the system may not be operating correctly; urgent service of the system is required! An internal buzzer will also sound. 4. ALARM RED: indicates the presence of a Voice Alarm condition; an emergency message or microphone announcement is active in the Voice Alarm system. 5

Entero ESA Power Amplifier: 1 2 3 4 1. PROTECT YELLOW: indicates the protection status of an amplifier channel (1 8). When the indicator is ON the channel is not operating. 2. 230Vac GREEN: indicates the presence of the 230Vac mains voltage. When the indicator is OFF, the 230Vac power source is disconnected 3. 48Vdc GREEN: indicates the presence of the 48Vdc battery voltage. When the indicator is OFF, the 48Vdc power source is disconnected 4. ERROR YELLOW: indicates a fault off the internal power supply. When the indicator is illuminated, the amplifier may not be operating anymore. Entero EPC Emergency Power Controller: 1 2 3 1. 230Vac INPUT GREEN/YELLOW: when this indicator is GREEN it shows a correct operating 230Vac mains power input; when the indicator is changed to YELLOW there is an error on the 230Vac input. 2. 48Vdc INPUT GREEN/YELLOW: when this indicator is GREEN it shows a correct operating 48Vdc battery power input; when the indicator is changed to YELLOW there is an error on the 48Vdc input. 3. 48Vdc OUTPUT GREEN/YELLOW: when this indicator is GREEN it shows a correct operating 48Vdc outputs; when the indicator is changed to YELLOW there is an issues with 1 or more 48Vdc outputs. NOTE: The Entero ESA Power Amplifiers and the Entero EPC Emergency Power Controller do not have any controls which are accessible at access level 1 & 2 and are therefore not further described on the next pages. 6

Indicators and controls access level 2 Entero ESC Emergency System Controller: 1. LCD display: used to indicate the units ID, the status of 230Vac, 48Vdc and communication, but also the number of existing & confirmed errors and the number of outputs in test mode. Different menu items are available in the System menu. ENTERO M1 UNIT:OK AC Power 230V: OK DC Power 48V: OK 48.3V Communication: OK Confirmed errors: 0 /0 Outputs in test mode:0 /12 SYSTEM MENU 2. Indicators: show the status of POWER, SYSTEM FAULTS, GENERAL ERRORS and ALARM. See also Indicators access level 1 above for more details. 3. Navigation buttons: use the navigation buttons to scroll through or select different menu items; 7

Main screen ENTERO M1 UNIT:OK AC Power 230V: OK DC Power 48V: OK 48.3V Communication: OK Confirmed errors: 0 /0 Outputs in test mode:0 /12 SYSTEM MENU During normal operating mode the main screen indicates the: device ID and overall status of the device 230Vac power status 48Vdc power status and actual battery voltage Communication status Confirmed errors: 0/0 shows the number of confirmed & existing errors > when line is highlighted, press OK to directly enter the Acknowledged error menu Outputs in test mode: 0/12 shows the number of outputs in test mode (which are temporary not monitored) To enter the SYSTEM MENU, press left or right button to jump to this line & press OK. System menu When the system menu is entered the following menu items can be selected: SYSTEM MENU System overview Acknowledge error Installation menu Buzzer/indicator test Reset error RETURN System overview System overview shows a list of all components like amplifiers, loudspeakers lines, error contacts, emergency panels and other, which have been found during the calibration routine of the system. 8 SYSTEM OVERVIEW Speakerline1 No Amp found! Speakerline2 A: 98W B: 30W Speakerline3 A: 250W B: 125W Speakerline4 A+B:Opn L Speakerline5 A:Opn L B: 35W Speakerline6 A: 98W B: 30W Speakerline7 A: 372W B: 112W Speakerline8 No Amp found! Speakerline9 A+B:Opn L Speakerline10 A: 473W B:Opn L Speakerline11 A: 40W B: 60W Speakerline12 No Amp found! Backup Amp 1 to Ext. 1 2 3 Backup Amp 3 not Backup Amp 2 not Status of Loudspeaker lines: No amp found! = no amplifier found; calibration of line is not possible (requires amplifier) 250W = found load on A or B speaker line > line is monitored Opn L = open line > no load (between 30W and 800W) found on connected speaker line(s) Status of Backup amplifiers: to Ext. 1 2 3 = Backup amp is linked to 4x4 expansion card nr. 1, 2 & 3 > amp will be monitored not = no Backup amp connected

Ext Sig Audio EPC error Ext error Mains error Power 48Vdc Wallcontr. 1 Wallcontr. 2 Wallcontr. 3 Wallcontr. 4 Firepanel 1 Firepanel 3 Evacpanel 2 Evacpanel 6 FDSmodule 1 Slave 1 Slave 2 RETURN not not not not not Status of External contacts & inputs: not = contact/input not found = contact/input found and will be monitored Status of Wall controllers: not = no connected = controller found to control source selection (1 4) and volume of this zone (1 4) Status of Emergency panels, FDS interface and Entero slave device(s): shows ID of found device(s) device will be monitored when displayed Use the up or down buttons to scroll through the list. Press the left or right buttons to jump to RETURN and press the OK button to return to the SYSTEM MENU. Acknowledge error The Acknowledged error menu shows an overview of all existing errors and earlier acknowledged errors. If all errors are acknowledged the General error indicator will stay illuminated, as the errors are not cleared yet; the internal buzzer will turn off. ACKNOWLEDGE ERROR M1 L5 A open Line error M1 Evacpanel4 MicLine2ackno M1 Slave1 com ackno M1 L12 B open Line ackno M1 Firepanel1 MicLine1ackno...... RETURN NOTE: See appendix for an overview of all possible errors. To acknowledge an error; scroll to the error using up & down buttons and press OK; the following menu will appear: ACKNOWLEDGE ERROR M1 L5 A open Line error Acknowledge this error? <NO> Use to change, press OK To acknowledge an error; use the up buttons to change from <NO> to <YES> and press OK. To leave this field without acknowledging an error; press OK to return when <NO> is displayed. 9

Installation menu To enter the installation menu a four digit password is required (access level 3). Use the up and down button to change the first digit value (0 9) and press OK. Repeat this for the remaining 3 digits. INSTALLATION MENU Please enter password: 0000 Use to change, press OK RETURN The installation menu is used to configure the system, which is not covered in this user guide. Buzzer/indicator test In this menu one can perform a buzzer and indicator test. BUZZER/INDICATOR TEST Buzzer and indicator test Press OK to start RETURN Press the OK button to start the buzzer and indicator test; all indicators on the device will illuminate and the buzzer will be audible. After 2 seconds this test will stop automatically. Reset error The reset error menu shows an overview of all existing and reset errors. As long as not all errors are reset the General error indicator will be illuminated, while the buzzer is turned off. RESET ERROR M1 L5 Aopen Line error M1 Evacpanel4 MicLine2reset M1 Slave1 com reset M1 L12 Bopen Line error M1 Firepanel1 MicLine1reset...... RETURN NOTE: See appendix for an overview of all possible errors. Use the up & down buttons to select the error and press OK; the following menu will appear: RESET ERROR M1 L5 Aopen Line error Reset this error? <NO> Use to change, press OK To reset the error; use the up button to change from <NO> to <YES> and press OK. To leave this field without resetting an error; press OK to return when <NO> is displayed. 10

Entero Fire Panel and Evacuation Panel: All controls and indicators on the Entero Fire Panel (FP) and Entero Evacuation Panel share the same functionality; therefor the user instructions are explained using the Evacuation Panel layout. Emergency panel priorities: Priority handling of each panel type is defined by type and ID nr. of the panel (where ID 1 has highest priority and ID 32 lowest priority). These priorities can only be configured during setup of the system and cannot be changed by the user of the system. In order of priority: 1. Fire Panel microphone 2. Evacuation Panel microphone 3. Fire Detection System interface mic./line input 4. Fire Panel alarm message(s) 5. Evacuation Panel alarm message(s) 6. Fire Detection System interface 7. External Audio input NOTE: the Fire Detection Interface and External Audio input have no manual controls and are therefore not covered in this manual. 1 2 3 4 Fire/Evacuation Panel main control 12 Button expansion board Lamp test: Press and hold the Lamp Test button to test all indicators and the internal buzzer. Reset buzzer: When there is an error in the system the ERROR indicator will illuminate and the internal buzzer will turn on. To de activate the internal buzzer, press the Reset Buzzer button. When multiple emergency panels are used in the system; this reset buzzer function will de activate de buzzer in each individual panel. 11

ABCD buttons: These buttons are used to Enable/disable the panel (a combination of 3 of the 4 buttons is required to enable the panel) and once the panel is enabled these buttons may have been configured for the following functions (1 of below for each individual button): Alarm zone(s) selection when pre configured this way the button will select 1 or more zones, or; Message selection when pre configured this way the button will select a different message which can replace the default alarm message(s) The ABCD buttons can have different functionality and different enable codes for each emergency panel used in the system; when required a single A, B, C or D button can also be completely disabled so it has no function at all; all these possibilities can only be configured during setup of the system at access level 3. Activate Microphone or Pre recorded message(s) announcement: The Entero emergency panels allow manual paging by use of a microphone (incl. pre announcement when configured) or pre recorded messages. Up to 2 messages can be played at the same time, routed to different alarm zones (not user configurable). To activate the microphone or alarm message(s), perform the following steps: 1. Enable/disable emergency panel press the (pre configured) combination of 3 of the 4 A, B, C and D buttons; when the code is right the Panel Disabled indicator will turn OFF. 2. Alarm zone selection alarm zones can be selected in different ways: a. Press the ALL ZONES button to select all alarm zones, or; b. Press the A, B, C or D button if these are pre configured with a group of alarm zones, or; c. Press 1 or more zones on the 12 button expansion card NOTE: the corresponding indicator will illuminate when a button is pressed; press the button again to de select; all Alarm zone buttons are pre configured. 3. Activate emergency to start the emergency: d. Press and hold the Microphone button *; when pre configured a pre announcement will be played; the red indicator will start to flash and when pre announcement is finished the indicator will light up continuously; the microphone can now be used for speech, or; e. Press the Start/reset Alarm button; the pre configured message(s) will be played in the selected alarm zones** * NOTE: the hand held microphone on the Fire Panel has a push to talk button which, if pressed, directly routes the microphone signal to ALL zones. ** NOTE: when alarm messages are playing at any moment one can press and hold the Microphone button to temporary take over the emergency; when the buttons is released again the alarm messages will continue to play. To STOP an emergency: 1. Microphone announcement release the button (or the Fire Panel hand held microphone button) to stop the emergency announcement, or; 2. Pre recorded message(s) press the Start/reset Alarm button again to stop the emergency message(s) 12

To SILENCE an emergency: When a pre recorded message is active, press the Pause Alarm button to silence (=mute) the currently played message(s); the Alarm status stays activated! Press the Pause Alarm button again to re activate (=unmute) the emergency message(s). Additional messages: If pre configured this way; the A, B, C and D buttons allow the selection of different messages, instead of Alarm zone selection. To select and activate one of these messages, perform the following steps: 1. Enable panel 2. Select Alarm zones 3. Select the required A, B, C, or D (message) button 4. Press the Start/reset Alarm button Press the Start/reset Alarm button again to stop the message. To take over with the default Emergency message(s), one can press the A, B, C or D button again (without pressing the Start/reset Alarm button) to start the main emergency message(s), played in the same zones. Emergency takeover using a microphone from another Emergency panel: A takeover is only possible with an emergency panel having a higher priority. Follow the next steps to takeover an active emergency: 1. Enable panel 2. Press the Start/reset Alarm button; the activated message from the other emergency panel will stop (> the Alarm Zone selection will be remembered in the background & the ALARM indicator will stay ON), 3. Press Pause Alarm to temporary silence this panel; this allows the user to select new Alarm zones; if Pause Alarm is not selected at this stage and one presses an alarm zone button directly, the alarm message will immediately play in that (group of) alarm zone(s) (so step 4 is performed without the Pause Alarm function), 4. Select Alarm zones (see above), 5. Select microphone or pre recorded messages by; a. press and hold the Microphone button (see above) or, b. by pressing the Pause Alarm button the silence is set back (the Start/reset Alarm button was already activated in this situation) and pre recorded messages will be played To stop the takeover from a: Microphone announcement; 1. release the microphone button, 2. de select all zone buttons, 3. press the Pause Alarm button (removes silence ), 4. press the Start/reset Alarm button (which performs a reset ) and the initial Emergency panel will be re activated automatically Pre recorded message(s); 1. press the Pause Alarm button to silence the running message(s), 2. de select all zone buttons, 3. press the Pause Alarm button again (removes silence ), 4. press the Start/reset Alarm button (which performs a reset ) and the initial Emergency panel will be re activated automatically. 13

Appendix: Error messages The Entero ESC emergency system controller will report different error messages, depending on the failure found. For general errors, indicated by the yellow 'GENERAL ERROR' indicator and buzzer, below error list shows an overview of all possible error messages related to different parts/components in the VACIE: Amplifiers related errors: Error message & zone ID for: Amplifier error 1 12 Backup amplifier error 1 3 Description: Amplifier failure (e.g. OFF, Audio input disconnected) No backup amplifier (e.g. OFF, Audio input disconnected) Loudspeaker line related errors: Error message & zone ID for: Speaker line error 1 12 NOTE: xx = 1 12 Possible errors: Lxx A Short Circuit error Lxx B Short Circuit error Lxx A Open Line error Lxx B Open Line error Lxx Short to Earth (Line A/B) Lxx A 1 KHz Impedance error Lxx B 1 KHz Impedance error Lxx 22kHz Impedance error Emergency panel related errors: Error message & unit ID for: Fire Panel (FP) error 1 32 Evacuation Panel (EP) error 1 32 FDS module error 1 32 NOTE: xx = 1 32 Possible errors: FP/EP/FDS xx MicCap error (= Mic. capsule shorted or open line) FP/EP/FDS xx com 1 error (= RS485 communication error line 1) FP/EP/FDS xx com 2 error (= RS485 communication error line 2) FP/EP/FDS MicLine1 error (= Audio line 1 error) FP/EP/FDS MicLine2 error (= Audio line 2 error) Master Slave related errors: Error message & unit ID for: Slave unit 1 31 Possible error: Slave x com error (= communication error to Master ESC) 14

ESC unit power supply errors: Error message for: ESC units 1 32 Possible errors: 230VAC Power Supply error 48VDC Power Supply error External contacts/input errors: Error message for: Mains fuse error contact. Error indicates connection errors not status of contact! External error contact. Error indicates connection errors not status of contact! External signal input. Error indicates connection errors not status of contact! EPC error contact. Error indicates connection errors not status of contact! Possible error description Mains fuse short error (= line to contact is shorted) Mains fuse open error (= line to contact is open) Ext. Con. short error (= line to ext. error contact is shorted) Ext. Con. open error (= line to ext. error contact is open) Ext. Sig. Con. short error (= line to Ext. signal source is shorted) Ext. Sig. Con. open error (= line to Ext. signal source is open) EPC Con. short error (= line to EPC error contact is shorted) EPC Con. open error (= line to EPC error contact is open) For system faults (MCU & memory devices), indicated by the yellow 'SYSTEM FAULT' indicator and buzzer, below error list shows an overview of all possible error messages related to different system faults: ESC unit System Faults: Error message: System Error SysErr DSP SysErr WDG SysErr Data1/2 Explanation: Eprom read failure (if after power up no data can be read by MCU) DSP( Eprom) failure (if DSP does not get data settings after power up) Watchdog error (multiple MCU resets not OK) Data storage failure (stored memory data not available) All above listed errors can be acknowledged or reset at access level 2. When after a reset of an error this same error appears again (in less than 100 seconds); contact your dealer/installer for inspection of the issue! 15