Rescue Communications Training Operations Logistics/Support Services Prevention 9500 Pines Boulevard ~ Building B ~ Pembroke Pines, FL 33024 ~ 954-435-6700 ~ www.ppines.com
Table of Contents Page Message From The Fire Chief 3 City Officials 4 City General Fund Budget 5 Organizational Chart 6 Station Locations 7 Rescue Division 8 Training Division 9 Fire Prevention Bureau 10 Logistics Division/Support Services 11 Operations Division 13 Communications Division 15 Town of Southwest Ranches 17 Annual Report 2011 2
Message from the Fire Chief JOHN PICARELLO 2011 was the year that we settled into the new fiscal normal of the Fire Department. We have moved past the task of reducing the budget after several years of making painstaking budget cuts. However, we have still managed to provide our residents with the best possible level of service while we focus on customer service and customer satisfaction. In fact in 2011, we averaged over two letters, emails, or phone calls per month from residents wishing to express their satisfaction and pass on their positive experiences. That being said, it is obvious that the men and women of our department are doing an incredible job in spite of the fiscal challenges that we have faced. Some of the highlights of 2011 include providing Fire/Rescue Services to the Town of Southwest Ranches, filled 14 new firefighter positions to provide that service, started the City s first Fire Department Explorers Program, completed multi-agency Live Fire Training with the Town of Davie and the City of Miramar, completed an inspection from the Insurance Services Offices; received a $400,000 grant to purchase new cardiac defibrillators/monitors and received another grant for 13 new car seats for our rescue units. We also conducted over 10,000 inspections, reviewed over 1,700 building plans, provided over 18,000 hours of public education and continued to participate in the City s Kids and the Power of Work (KAPOW) program. The five Divisions of the Fire Department along with the Communications Division have compiled more detailed information which makes up the remainder of this report. I hope that you find it informative as to what we have accomplished in the year 2011. I encourage you to read through and get familiar with the different aspects of our department. As always, we are here to serve and I welcome your comments, suggestions, and feedback. 3
City Officials Frank C. Ortis Mayor Carl Shechter, Commissioner District 1 Jack McCluskey, Commissioner District 2 Iris Siple, Vice-Mayor Commissioner District 3 Angelo Castillo, Commissioner District 4 Charles F. Dodge City Manager 4
City General Fund Budget 2010-2011 Total: $150,858,553 Public Services $9,051,310 6% Recreation $14,435,709 10% Administrative Services $1,818,459 1% Community Services $8,265,751 5% Finance $2,744,825 2% Pre-Schools $4,468,200 3% Fire $45,755,572 30% Police $47,268,633 32% Information Technology $2,721,159 2% General Government $14,328,935 9% Fire Department Budget by Division Total: $45,755,572 Public Safety/ Dispatch $2,865,018 6% Prevention $2,024,041 4% 5 Fire/Rescue $40,866,513 90%
Organizational Fire Chief Admin Supervisor Accounts Payable PT Clerical Logistics Training Assistant Assistant Administrative Battalion Chief Administrative Battalion Chief PT Courier Firefighter Video Specialist Chart Clinical Billing Rescue Fire Prevention Clerical PT Clerical Assistant Assistant Administrative Battalion Chief Administrative Battalion Chief Captain Public Relations Officer PT=Part Time Operations Public Safety/ Communications PIO IT Support Public Safety Administrative Support Staff A,B,C Shift Battalion Chief Dispatch Supervisor Station Captain Dispatcher/ Call Taker Driver Engineer Rescue Lieutenant Firefighter Paramedic/EMT Fire Inspector 6
7 Station Locations
Rescue Division T he Rescue Division manages the Emergency Medical Services provided by our Department. Emergency Medical Technicians, Paramedics, and Rescue Lieutenants operate under the direction of a physician who is the Department s Medical Director. The Department responds Advanced Life Support units and equipment from each of our fire stations. Each vehicle is equipped with the very latest medical diagnostic equipment available in the pre-hospital care setting. Activity Summary TYPE 2009 2010 2011 Patient Age Categories Total Patients Treated in 2011: 18,847 Vehicular 1,458 1,379 1,305 Cardiac 1,209 1,130 1,207 Stroke 171 136 146 39% 1% 5% 13% Diabetic 360 388 356 Respiratory 1,007 993 1,018 Overdose 43 47 54 Obstetrics 71 42 40 Trauma 2,023 2,035 2,170 Others 11,784 12,040 12,551 TOTAL 18,126 18,190 18,847 22% 0-1 years 2-16 years 49-65 years 17-48 years Unknown 66+ years 20% 8
Training Division T he Training Division manages the performance and education requirements of all Fire Department employees. The Division works diligently to provide quality, up-to-date training in a variety of subjects throughout the year. Effective training helps to achieve: Services that meet the needs of the public Efficient and effective performance Effective use of modern equipment Safe operations Quality customer services Personal and organizational pride All facility training is accomplished by the Training Division at our own Fire Training Facility which includes a five story smoke tower with two burn rooms for creating realistic, comprehensive training. The facility also features the addition of a state-of-the-art propane field with several gas fed props, two flammable liquid pits, and a flashover simulator designed to teach fire behavior and how to recognize and control the signs of impending flashover. Training Hours 2011-92,587 hours 2010-89,235 hours Rescue (Paramedic & EMT) Company (Fire Stations) Facility (Pembroke Pines Fire Training Facility) 8,015 (Rescue) 9,131 (Facility) 75,441 (Company) 2011 Training Hours 9
Fire Prevention Bureau Prevention Captain Trae Kemp provides an educational safety presentation to students from West Broward Early Learning Center. T he Fire Prevention Division enforces the requirements of the Florida Fire Prevention Code and other related adopted codes. This is accomplished by reviewing building plans and conducting on-site inspections. Other essential services provided by the Prevention Division include Fire Cause/Origin Investigation and Community Public Education programs designed to reduce property loss and prevent fire-related injuries. Thousands of children, families, and adults enjoyed one or more of our diverse fire safety education programs. Fire Prevention is clean, good for the environment, keeps homes and businesses safe, saves jobs, and makes financial sense. TASKS 2009 2010 2011 Total Inspections Conducted 9,566 9,963 10,383 Fires Investigated By Fire Prevention Bureau 18 14 30 Number of Fire Plans/ Documents Reviewed 1,967 1,795 1,707 Number of People Attending Public Education Presentations 21,574 21,332 18,293 Total Inspectable Occupancies/Buildings 5,834 5,925 5,968 10
Logistics Division Support Services T he Logistics Division manages procurements and maintenance of fire stations, fire/rescue apparatus, equipment and operating supplies. The division is responsible for developing and overseeing maintenance programs for equipment and apparatus to ensure firefighters are equipped and emergency response vehicles are ready to respond to the needs of the citizens of Pembroke Pines. 11
Support Services: Functions Performed ACTIVITY Fire-Rescue Apparatus Committee Oversee repair and maintenance of vehicles, equipment, generators, and fuel supplies Aerial Ladder and Fire Engine Pump Test Communication Equipment Research & Development Facility Maintenance, Planning, Design and Building Emergency Management Preparedness Civil Defense and Terrorism Response DESCRIPTION Members of the department who research, design, and travel to manufacturing plants to inspect construction of new emergency vehicles. Coordinate and monitor the vehicle and equipment preventive maintenance, repair programs, and fuel orders. Annual tests to ensure the reliability of Fire Department aerial ladders, ground ladders, and engine/aerial pumps to maintain compliance with National Fire Protection / ISO. Ensure the reliability of all communications equipment and our compliance with National Fire Protection / ISO. Research and test new equipment and protective clothing for the Department. Manage the repairs and renovations of Fire Department buildings located throughout the City. Emergency Management procedures are in place to ensure efficiency and readiness of all vehicles, equipment, and supplies for the hurricane season and any other potential mass casualty event. Continue partnerships with our Police and Government task forces in response to terrorism within the County, State, and Country. 12
Operations Division T he Operations Division manages the Fire Department s daily commitment to saving lives and property. Operational personnel provide: Fire suppression and mitigation of related emergencies Initial hazardous material emergency response Preventive maintenance on equipment and vehicles Community training and public education programs Assist with fire protection system inspections Pre-fire planning of buildings Emergency and non-emergency patient care and transport service Loss/Save Ratio 2009 2010 2011 Property Value 49,927,416 306,889,760 127,269,670 Property Loss 1,884,961 1,826,200 897,245 Saved % 98.7 99.68 99.3 Loss % 1.3.32.7 Census 150,064 150,064 154,750 Per Capita Fire Loss Loss/Save Ratio 2009 2011 $12.56 $12.17 $5.79 13 (Table represents the property losses that occurred due to fires and the property saved from those fires)
Operations Reports Fire Incidents Responses Fire Injury and Mortality Report 2009-2011 Type 2009 2010 2011 Total Responses Response Report 2009-2011 2009 2010 2011 21,480 21,480 21,597 Civilian Injury Civilian Death 8 6 1 0 Firefighter Injury 40 30 3 0 37 Firefighter Death 0 0 0 Mutual Aid Provided Assistance Provided to Other Municipalities 2009-2011 (Received / Given) 2009 2010 2011 Broward County 0/0 0/0 0/0 Cooper City 0/1 0/5 0/6 Davie 0/0 0/0 0/1 Hollywood 0/3 1/8 0/8 Miramar 4/39 6/34 6/27 West Park 0/0 0/1 0/0 Dade County 0/0 0/0 0/0 Hallandale 0/0 0/0 0/0 Port Everglades 0/0 0/0 0/0 Dania 0/0 0/0 0/0 Ft. Lauderdale 0/0 0/0 0/0 Southwest Ranches 0/0 0/0 0/0 TOTAL 4/43 7/48 6/42 14
Communications Division A reliable communications system and capable dispatchers are essential to every effective emergency response. The members of the Communications Division answer the call for help, gather important information, dispatch the appropriate Fire Department personnel and equipment, track operational activity, and document actions taken. The Pembroke Pines Fire Department is committed to the highest principles of rapid response, capable intervention, and successful mitigation of emergencies. That commitment begins with the public s first point of contact and continues throughout the entire emergency event. The mission of the Communications Division is to provide the critical link between the callers reporting emergencies or requesting assistance and the units, equipment, and personnel that respond. Our Dispatch Center utilizes the most advanced technology available such as Computer Aided Dispatch (CAD), Enhanced 911, Automatic Vehicle Locators (AVL), digital station alerting, digital audio recording equipment, mobile data computers in response vehicles, as well as touch screen computerized radio equipment. 15
Communications Division Average Time to Process a Call for Fire and Rescue Service Call Processing Time From time call is answered until the information is electronically sent to the dispatcher to dispatch Dispatcher Processing Time From time call is electronically sent to the dispatcher to time units dispatched Total Communications Division Processing Time Total time from time call answered to dispatch of emergency response units Local Average 2006 1 Minute 10 Seconds PPFD 2010 PPFD 2011 16 Seconds 17 Seconds 42 Seconds 12 Seconds 11 Seconds 1 Minute 52 Seconds 28 Seconds 28 Seconds Type of Telephone Calls Number of Telephone Calls Received 911 98,698 Non-Emergency 223,623 3300 3200 Number of Alarms By Day of Week 3257 3205 3205 3100 3114 3130 3070 3000 2900 2849 2800 2700 2600 1-Sun 2-Mon 3-Tue 4-Wed 5-Thu 6-Fri 7-Sat 16
T own of Southwest Ranches Fire Station #112-17220 Griffin Road 2011 Activity Statistics: September 1, 2011 - December 31, 2011 Description Total Number of Facility Training Hours 66 Number of Rescue Training Hours 223 Number of Company Training Hours 2,530 Number of Rescue Calls 144 Number of Emergency and Non-Emergency Responses 233 Number of Fire Inspections Conducted 43 Number of Fire Investigations 0 Number of People Attending Public Education Presentations 665 Number of Fire Plans/Documents Reviewed 34 17