Operating instructions
Thank you for choosing an appliance with. meets high demands and is easy to use. Nevertheless, please take the time to read these operating instructions in order to familiarize yourself with and get the best use out of the appliance. Please follow the safety precautions. Modifications Text, diagrams and data correspond to the technical standard of the appliance at the time these operating instructions went to press. The right to make technical modifications for the purpose of the further development of the appliances is reserved. Validity These operating instructions apply to: All appliances with. Variations depending on the model are noted in the text. Colour operating instructions can be downloaded from the internet from www.vzug.com. V-ZUG Ltd, CH-6302 Zug, 2018 2
Contents 1 Safety precautions 4 1.1 Symbols used... 4 1.2 General safety precautions... 4 1.3 Appliance-specific notes... 4 2 Using for the first time 6 9 Index 21 10 Service & Support 23 2.1 Conditions... 6 2.2 Connecting the appliance to the home network. 6 3 Connecting the appliance via LAN 6 3.1 Connecting the network cable... 6 3.2 Connecting the appliance to the home network. 7 3.3 Enabling the mode on the appliance... 7 3.4 Connecting the smartphone or tablet to the appliance... 8 4 Connecting the appliance via WLAN 8 4.1 Enabling the mode on the appliance... 8 4.2 Connecting the appliance to the home network. 8 5 Module description 9 5.1 Modes... 9 5.2 Symbol... 9 6 Operation 11 6.1 Ovens and steam cookers... 11 6.2 Washing machines and tumble dryers... 12 6.3 Dishwashers... 12 6.4 Hobs... 13 7 settings in the appliance 13 7.1 Ovens and steam cookers... 13 7.2 Washing machines and tumble dryers... 14 7.3 Dishwashers... 17 7.4 Hob... 17 8 Trouble-shooting 19 8.1 Via LAN-connected appliances... 19 8.2 Via WLAN-connected appliances... 20 3
1 Safety precautions 1.1 Symbols used Denotes important safety precautions. Failure to observe said precautions can result in injury or in damage to the appliance or fittings! Information and precautions that should be observed. Information on disposal Information about the operating instructions Indicates step-by-step instructions. Describes how the appliance reacts to the steps taken. Indicates a list. 1.2 General safety precautions Read the operating instructions before using the appliance for the first time! This appliance can be used by children aged 8 and above and by persons with reduced physical, sensory or mental capabilities, or lack of experience and/or knowledge, provided they are supervised or have been instructed on the safe use of the appliance and have understood the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be undertaken by children without supervision. If an appliance is not equipped with a mains cable and a plug or other means for disconnecting from the mains with a contact opening on each pole complying with the conditions of overvoltage category III for full isolation, an isolating device must be incorporated into the permanently installed electrical installation in accordance with the installation regulations. If the mains cable of this appliance is damaged, it must be replaced by the manufacturer or its Customer Services or a similarly qualified person in order to avoid hazard. 1.3 Appliance-specific notes Before using for the first time Internet access is required for full use of. The appliance must be installed and connected to the electricity supply in accordance with the separate installation instructions. Have a qualified fitter/ electrician carry out the necessary work. Dispose of the packaging material in accordance with local regulations. 4
Before using a newly installed appliance for the first time, please follow the tips in the «Using for the first time» section (see page 6). Correct use Any repairs, modifications or manipulations to the appliance, especially any electrically live parts, may only be carried out by the manufacturer, its customer service department or similarly qualified persons. Repairs if carried out incorrectly may cause serious injury, damage to the appliance and fittings, as well as affect the functioning of the appliance. If the appliance is not working properly or in case a repair is needed, follow the instructions given in the «Service and support» section. Please contact our Customer Services if necessary. Use original spare parts only. Retain these operating instructions for future reference. Children in the home Packaging material, e.g. plastic film and polystyrene, can be dangerous for children. Danger of suffocation! Keep packaging material away from children. The appliance is designed for use by adults who are familiar with these operating instructions. Children may not always be aware of the danger involved in using electrical appliances. Ensure proper supervision and do not allow children to play with the appliance there is a danger that children could hurt themselves. 1 Safety precautions 5
2 Using for the first time 2.1 Conditions The following conditions must be met for full use of : Internet access Smartphone or tablet that is connected to the home network Operating system of the smartphone or tablet: Android from version 5.0 or ios from version 10.0 For connection via WLAN only: a wireless network that meets one of the following standards: 2.4GHz 802.11 b/g/n 2.2 Connecting the appliance to the home network Depending on the type of appliance and model number, your appliance must be connected to the home network via LAN or WLAN. The first digits of the model number (product family) can be found on the identification plate of the appliance. Depending on the model number, connect the appliance to the home network via LAN (see page 6) or WLAN (see page 8). Type of appliance Model number Connection type Ovens 21021 21025, 21028 21030, 23011, 23012 LAN 21092 21101, 23064, 23070, 23071 WLAN Steam cookers 23003 23008, 23013, 23014 LAN 23062, 23063, 23065 23069 WLAN Hobs 31062 LAN Dishwashers 41056, 41058, 41084, 41059, 41061, 41082, 41086 LAN Washing machines 11012, 11013, 11014 LAN Tumble dryers 12005, 12006 LAN 3 Connecting the appliance via LAN 3.1 Connecting the network cable Connect the network cable * to the cable connection for the module. For V-ZUG ovens and steam cookers For V-ZUG hobs * Not included in the scope of delivery and not available from V-ZUG Ltd. 6
3 Connecting the appliance via LAN For V-ZUG dishwashers For V-ZUG washing machines and tumble dryers 3.2 Connecting the appliance to the home network Use one of the following options for connecting the V-ZUG appliance to the home network: 1 2 R 3 Connection option Additionally required hardware 1 Ethernet Network cable * for connection between V-ZUG appliance and router/box R * 2 Powerline adapter Powerline adapter * and network cable * for connection between V-ZUG appliance, powerline adapter and router/ box R * 3 Wireless bridge Wireless bridge * and network cable * for connection between V-ZUG appliance, wireless bridge and router/ box R * * Not included in the scope of delivery and not available from V-ZUG Ltd. The wireless bridge must be accessible at all times. The wireless bridge must be installed not behind the appliance, but besides it or in an adjacent unit. Connection problems may occur if it is not positioned correctly. 3.3 Enabling the mode on the appliance In order to use, the mode «Display», «Operate and display» or «Operate» must be enabled in the user settings of the appliance. Ovens and steam cookers (see page 11) Washing machines and tumble dryers (see page 12) Dishwashers (see page 12) Hobs (see page 13) 7
4 Connecting the appliance via WLAN 3.4 Connecting the smartphone or tablet to the appliance Search the Google Play TM Store or the App Store for «V-ZUG». Install and open the app. The appliance is displayed on the smartphone or tablet. Google Play is a trademark of Google Inc. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. 4 Connecting the appliance via WLAN 4.1 Enabling the mode on the appliance In order to use, the mode «Display», «Operate and display» or «Operate» must be enabled in the user settings of the appliance. Ovens and steam cookers (see page 11) 4.2 Connecting the appliance to the home network When establishing a connection, stay close to your V-ZUG appliance and have the password for your wireless network at the ready. Search the Google Play TM Store or the App Store for «V-ZUG». Install and open the app. In the app, touch «Add appliance» or the V-ZUG appliance that is already connected. A 6-digit PIN appears in the display of the V-ZUG appliance. Enter the 6-digit PIN in the app. All available wireless networks appear in the app. Select wireless network. Enter the password for the wireless network. The V-ZUG appliance is connected to the wireless network. Google Play is a trademark of Google Inc. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. For more information, visit home.vzug.com. 8
5 Module description 5.1 Modes offers 3 different modes. Ovens, steam cookers, washing machines, tumble dryers and hobs Symbol Mode Available functions Dishwashers «Off»: «Display»: «Operate and display»: Mode «OFF»: 5.2 Symbol «Display»: «Operate»: 5 Module description The module is fully disabled and can only be enabled again over the household appliance. State information can be called up, push notifications sent and the time synchronized only. All other functions, such as e.g. configuring user settings, are locked. All functions are available. Available functions The module is fully disabled and can only be enabled again over the household appliance. State information can be called up, push notifications sent and the time synchronized only. All other functions, such as e.g. configuring user settings, are locked. All functions are available. The symbol in the display or operating panel of your appliance shows the networking state of the module. Ovens, steam cookers, washing machines and tumble dryers Symbol activity Mode Networking state remains dark. «Off» mode «Off» is turned on. «Display» mode «Display» is turned on. «Operate and display» Appliance is in energy-saving EcoStandby mode. flashes at irregular intervals. «Display» Data transfer is taking place. «Operate and Data transfer is taking place. display» Software is being updated. Software update or time is being checked. 9
5 Module description Symbol activity Mode Networking state flashes at regular intervals. «Display» Appliance is being connected «Operate and to the network. display» illuminates. Dishwashers «Operate and display» mode «Operate and display» is turned on. Symbol activity Mode Networking state remains dark. «Off» mode «Off» is turned on. «Display» mode «Display» is turned on. «Operate» Appliance is in energy-saving standby mode. flashes at irregular intervals. «Display» Data transfer is taking place. «Operate» Data transfer is taking place. Software is being updated. Software update or time is being checked. flashes at regular intervals. «Display» Appliance is being connected «Operate» to the network. illuminates. «Operate» mode «Operate and display» is turned on. 10
Hobs 6 Operation The and symbols in the appliance display show the networking state of the V- ZUG-Home module. Symbol activity Mode Networking state is not displayed. «Off» mode «Off» is turned on. illuminates. «Display» mode «Display» is turned on. Data transfer is taking place. Appliance is being connected to the network. «Operate and display» Data transfer is taking place. Software is being updated. Software update or time is being checked. Appliance is being connected to the network. mode «Operate and display» is turned on. illuminates. «Display» There is no connection «Operate and between the display» module and the network. 6 Operation In order to use, the mode «Display», «Operate and display» or «Operate» must be enabled in the user settings of the appliance. 6.1 Ovens and steam cookers If the appliance is switched off: first press the adjusting knob. Press the touch button. The main user settings menu appears in the display. Select the user setting. The submenu appears in the display. Select «mode». The mode submenu appears in the display. Select «Display» or «Operate and display». Press the adjusting knob. The setting is saved. The submenu appears in the display. 11
6 Operation 6.2 Washing machines and tumble dryers Adora SL, Adora TS WP Washing machine Tumble dryer Hold the button depressed until the serial number (FN) appears in the display. Press the button repeatedly until the following appears in the display: «Configure». Press the / button. The following appears in the display: «mode». Press the button. The following appears in the display: «Off». Press the / button 1. The following appears in the display: «Display». Press the button 2. The following appears in the display: «Configuration saved». Or: Press the / button 2. The following appears in the display: «Operate and display». Press the button 2. The following appears in the display: «Configuration saved». Adora SLQ, Adora SLQ WP, Adora TSLQ WP Washing machine Tumble dryer Touch the button. Touch the button. The main user settings menu appears in the display. Touch the / button repeatedly until the user setting appears. Touch. The submenu appears in the display. Touch the «Mode». The mode submenu appears in the display. Touch «Display» or «Operate and display». Touch the button. The setting is saved. 6.3 Dishwashers Hold the button depressed for about 5 seconds. The following appears in the display: «User settings». Press the button repeatedly until the following appears in the display: «mode». Press the button 1. The following appears in the display: «Display». Press the button repeatedly until the following appears in the display: «Configuration saved». Or: Press the button 2. 12
7 settings in the appliance The following appears in the display: «Operate». Press the button repeatedly until the following appears in the display: «Configuration saved». 6.4 Hobs If the appliance is switched off: First touch. Touch the button. The main user settings menu appears in the display. Swipe to select the user setting. The submenu appears in the display. Touch «Mode». The mode submenu appears in the display. Touch «Display» or «Operate and display». The selected user setting is being saved. Touch the button. The setting is saved. 7 settings in the appliance Here, information about the appliance can be displayed and the settings can be changed. The displays illustrated are examples. 7.1 Ovens and steam cookers overview Back to the user settings of the appliance Save changes made mode mode Display information factory settings mode Back to overview Save changes made Off Display mode Display Operate and display 13
7 settings in the appliance Display information Back to overview Start connection diagnostics INTF Interface connection: / Restart interface connection MAC IP MAC address IP address INTN Internet connection: / Interface connection Yes No The module (interface) is restarted. The menu is closed. The menu is closed; the configuration remains unchanged. Display information 203.0.113.195 IP adresse INTF MAC IP INTN Do you want to restart the interface? Yes No factory settings Yes No The factory settings are restored. The menu is closed. The menu is closed; the configuration remains unchanged. factory settings Do you want to restore the settings to the factory settings? Yes No 7.2 Washing machines and tumble dryers Adora SL, Adora TS WP Washing machines and tumble dryers Move to next user setting Access a submenu of V-ZUG- Home Save changes made, exit the V- ZUG-Home submenu and return to the main user settings menu Washing machines Move from one submenu to another Tumble dryer Move from one setting to another within a submenu 14
7 settings in the appliance When the submenu is exited, the settings are saved and the next user setting is accessed (restore factory settings). Restore factory settings? Configure / mode Mode Off / mode Display / / mode Operate and display Information information Interface connection / information MAC address / / information IP address / information Internet connection Interface Restart interface? YES NO / Factory settings Reset? YES NO 15
7 settings in the appliance Adora SLQ, Adora SLQ WP, Adora TSLQ WP overview mode Back to the user settings of the appliance mode Display information Restore to the factory settings Save changes made Back to overview Operate and display Display Off Display information Update Restart t interface Save changes made Back to overview Update information The module (interface) is restarted. Save changes made Update Mode Display information i W Reset factory settingstivieren Operate and display Display Off Interface connection: MAC address: 00:D0:59:CA:84:98 IP address: 203.0.113.195 Internet connection: Restart interface factory settings Back to overview Restore to the factory settings To reset to factory settings, press ok. 16
7.3 Dishwashers Adora SL, Adora SL WP Move to next user setting Save changes made 7 settings in the appliance Change user setting mode OFF Display Operate Reset NO Reset YES Restart NO Restart YES Start diagnostics MAC FC:1B:FF:00:08:88 IP 172.18.59.135 Server conn. diagn OK OK 7.4 Hob overview Back to the user settings of the appliance Save changes made Exit user settings 17
7 settings in the appliance mode Back to the user settings of the appliance Save changes made Off Display Operate and display Exit user settings Information Back to the user settings of the appliance Update information Exit user settings Time synchronization Back to the user settings of the appliance Switch on time synchronization Exit user settings Restart Back to the user settings of the appliance The module (interface) is restarted. The menu is closed. Exit user settings 18
factory settings Back to the user settings of the appliance The factory settings are restored. The menu is closed. Exit user settings 8 Trouble-shooting 8 Trouble-shooting This section lists faults that can be solved simply by following the instructions given. If another fault is displayed or the fault cannot be remedied, please call Customer Services. 8.1 Via LAN-connected appliances Malfunction Possible cause Solution is not visible The LED (or for hobs) does not stop flashing even though the mode «Operate and display» or «Operate» is enabled. The mode «Off» is enabled. Select mode «Display» or «Operate and display»: For ovens and steam cookers (see page 11). For washing machines and tumble dryers (see page 12). For dishwashers (see page 12). For hobs (see page 13). The module Call Customer Services. has not been connected to the home network. The network cable is not connected to the cable connection for the V-ZUG- Home module. Check all network cable connectors (see page 7). Call Customer Services if the cable connection is not accessible. Error in home network. Check internet connection via smartphone or tablet. Call network technician. 19
8 Trouble-shooting 8.2 Via WLAN-connected appliances Malfunction Possible cause Solution The app does not detect the new appliance. The app cannot establish a connection between the appliance and the wireless network after entering the PIN. The mode «Off» is enabled. Bluetooth is not enabled on the smartphone or tablet. The appliance is already connected to another smartphone or tablet. A maximum of one connection can be established via bluetooth per appliance. If the problem could not be resolved: The smartphone or tablet and the appliance are not in the same wireless network. If the problem could not be resolved: Select mode «Display» or «Operate and display»: For ovens and steam cookers (see page 11). Enable bluetooth on the smartphone or tablet. Remove the appliance from the app on the other smartphone or tablet. Restart the interface in the V- ZUG-Home user settings (see page 14). Disable and re-enable bluetooth on the smartphone or tablet. In the app, select the wireless network over which the smartphone or tablet is also connected. Remove the appliance from the app. Add the appliance to the app again. Restart the interface in the V- ZUG-Home user settings (see page 14). 20
9 Index B Before using for the first time... 4 C Changing mode Dishwasher... 12 Hob... 13 Washing machine / tumble dryer... 12 Connection of appliance and network... 7 D Dishwasher Enabling mode... 12 Network connection... 7 Settings in the appliance... 17 Display... 9, 11 E Enabling mode Dishwasher... 12 Hob... 13 Oven / steam cooker... 11 Washing machine / tumble dryer... 12 H Hob Enabling mode... 13 Network connection... 7 Settings in the appliance... 17 I Initial set-up... 7, 8, 11 Internet connection Checking... 14, 16 Establishing... 7 N Network connection... 7 Notes... 22 O Oven Enabling mode... 11 Network connection... 7 Settings in the appliance... 13 Q Queries... 23 S Safety precautions Before using for the first time... 4 Correct use... 5 General... 4 Service agreement... 23 Steam cooker Enabling mode... 11 Network connection... 7 Settings in the appliance... 13 Symbols... 4 T Tumble dryer Enabling mode... 12 Network connection... 7 V Validity... 2 W Washing machine Enabling mode... 12 Network connection... 7 WLAN connection... 8 21
Notes 22
10 Service & Support The «Trouble-shooting» section gives you valuable tips on how to deal with minor malfunctions yourself, saving you the time and trouble of calling out a service technician and any cost that goes along with it. Your repair order Call the free service number 0800 850 850 to contact your nearest V-ZUG service centre. You can arrange an onsite visit by us by phone if you wish. General queries, accessories and service agreement V-ZUG will be happy to help you with any general administrative or technical queries, to accept your orders for accessories and spare parts and to inform you about our progressive service agreements. You can contact us by calling Tel. + 41 58 767 67 67 or by going to our website at www.vzug.com. 23
J11013503-R07 V-ZUG Ltd, Industriestrasse 66, CH-6302 Zug Tel. +41 58 767 67 67, Fax +41 58 767 61 61 info@vzug.com, www.vzug.com Service Centre: Tel. 0800 850 850