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SVENSK STANDARD SS-EN 14873-1:2005 Fastställd 2005-07-11 Utgåva 1 Transporttjänster Magasinering av möbler och personlig egendom Del 1: Specifikation av minimikrav på lagerlokal och tillhörande tjänster Furniture removal activities Storage of furniture and personal effects for private individuals Part 1: Specification for the storage facility and related storage provision ICS 03.080.30 Språk: engelska Publicerad: september 2005 Copyright SIS. Reproduction in any form without permission is prohibited.

Europastandarden EN 14873-1:2005 gäller som svensk standard. Detta dokument innehåller den officiella engelska versionen av EN 14873-1:2005. The European Standard EN 14873-1:2005 has the status of a Swedish Standard. This document contains the official English version of EN 14873-1:2005. Upplysningar om sakinnehållet i standarden lämnas av SIS, Swedish Standards Institute, telefon 08-555 520 00. Standarder kan beställas hos SIS Förlag AB som även lämnar allmänna upplysningar om svensk och utländsk standard. Postadress: SIS Förlag AB, 118 80 STOCKHOLM Telefon: 08-555 523 10. Telefax: 08-555 523 11 E-post: sis.sales@sis.se. Internet: www.sis.se

EUROPEAN STANDARD NORME EUROPÉENNE EUROPÄISCHE NORM EN 14873-1 June 2005 ICS 03.080.30 English version Furniture removal activities - Storage of furniture and personal effects for private individuals - Part 1: Specification for the storage facility and related storage provision Activités de déménagement - Entreposage des meubles et objets mobiliers de particuliers - Partie 1 : Spécification du local et de la mise en oeuvre de l'entreposage Umzugsdienste - Lagerung von Möbeln und persönlichen Gegenständen für Privatpersonen - Teil 1: Festlegungen für die Lagereinrichtung und damit verbundene Vorkehrungen This European Standard was approved by CEN on 4 May 2005. CEN members are bound to comply with the CEN/CENELEC Internal Regulations which stipulate the conditions for giving this European Standard the status of a national standard without any alteration. Up-to-date lists and bibliographical references concerning such national standards may be obtained on application to the Central Secretariat or to any CEN member. This European Standard exists in three official versions (English, French, German). A version in any other language made by translation under the responsibility of a CEN member into its own language and notified to the Central Secretariat has the same status as the official versions. CEN members are the national standards bodies of Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom. EUROPEAN COMMITTEE FOR STANDARDIZATION COMITÉ EUROPÉEN DE NORMALISATION EUROPÄISCHES KOMITEE FÜR NORMUNG Management Centre: rue de Stassart, 36 B-1050 Brussels 2005 CEN All rights of exploitation in any form and by any means reserved worldwide for CEN national Members. Ref. No. EN 14873-1:2005: E

EN 14873-1:2005 (E) Contents page Foreword... 3 Introduction... 4 1 Scope... 5 2 Normative references... 5 3 Terms and definitions... 5 4 The storage facility (minimum provision)... 6 5 Container storage... 6 5.1 Construction and condition of containers... 6 5.2 Loading of containers... 6 5.3 Closure (steel containers only)... 6 5.4 Handling and stacking of containers... 7 5.5 Protection of stored items... 7 5.6 Storage of oversize items... 7 6 Loose storage... 7 6.1 Storage space... 7 6.2 Identification of stored items... 7 6.3 Protection of stored items... 7 7 Self-storage units... 7 7.1 General construction and condition of units...7 7.2 Loading and unloading conditions... 8 7.3 Handling equipment... 8 7.4 Security... 8 7.5 Recording of access and egress... 8 2

EN 14873-1:2005 (E) Foreword This document (EN 14873-1:2005) has been prepared by Technical Committee CEN/TC 320 Transport - Logistics and services, the secretariat of which is held by DS. This European Standard shall be given the status of a national standard, either by publication of an identical text or by endorsement, at the latest by December 2005, and conflicting national standards shall be withdrawn at the latest by December 2005. This document has been prepared by CEN/TC 320/WG 4 "Furniture removals activities" as the first part of a two part draft European Standard and has been submitted to CEN Technical Committee CEN/TC 320 Transport - Logistics and Services" for approval as a draft for CEN Formal Vote. No existing European Standard will be superseded by the eventual publication of this standard. According to the CEN/CENELEC Internal Regulations, the national standards organizations of the following countries are bound to implement this European Standard: Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland and United Kingdom. 3

EN 14873-1:2005 (E) Introduction This European Standard is the first part of a two-part standard, intended to establish a minimum level of service and performance, in enterprises dealing with the storage of furniture and personal effects, for private individuals. Together with Part 2 and EN 12522-1 and EN 12522-2 Furniture removal activities- Furniture removal for private individuals, it forms a suite of European Standards that specify a minimum standard of services and facilities for the removal and storage of household furniture and effects for private individuals that should be available on an equal basis, across the European Community. Within each activity, it has been necessary to make a distinction between the "service" on the one hand, and the "provision of the service" on the other: the service: all the services agreed upon between the service provider and the customer within the framework of the contract; include characteristics which allow this said service to be assessed; provision of the service: all the factors employed by the service provider which include the personnel, the equipment, the organization and the budget with a view to carrying out the service. The systems of reference constitute a beneficial means of achieving the following objectives: create a dialogue with the consumers which is favourable to the profession; permit customers to identify and compare the services offered by companies in order to benefit from the positive spin-off of fair competition in an open market; protect customers against provision of services, the characteristics of which may not be in compliance with the standards; allow the professionals of the trade to conduct their activity with the aid of technical specifications that are clearly defined by a common understanding; finally, as regards the single market, to allow the activity to position itself efficiently in order to meet the needs of the European customer by having at its disposal, in particular, harmonized general conditions of contract. 4