Washroom care programs

Washroom care programs

Table of contents The basics..1 Combining substances...2 Cleaners classification... 6 All day maintenance..12 Daily maintenance......13 Periodic maintenance.....23 Emergency maintenance... 30

The basics Why review chemistry? Answer: 1. Reviewing basic principles allow us to better understand and explain the products we represent. 2. Chemistry is the study of compositions of the substances around us. A large part of it includes the study of ways by which we can alter, mix or extract these substances to be more useful to man. Example: Natural citric solvents from orange peels, when formulated, can be an effective natural degreaser. 1

The basics What are the 3 physical states of a substance? How do substances change? Answer: 1. Solid 2. Liquid Substance bstancethatthat holds shape on its own. Answer: 1. Physical Change Change in the form of the substance without altering its chemistry. 3. Gas Substance that does not hold shape but takes the shape of the container that holds it. 2. Chemical Change A change of the substance which causes the original substance to disappear and a new one created. Substance that t has no shape and tends to take shape of the container. 2

Combining substances How are the substances combined? Answer: 1. Reaction Combination ofelements elements, usually by chemical reaction, (energy) to form a compound. Smallest form of a compound is a molecule. Example: 2 hydrogen atoms + 1 oxygen atom ==> H 2 O (Water) Nonmetals combined with hydrogen produce Acid compounds. Example: Sulfuric acid = H 2 SO 4 Metals combined with oxygen/hydrogen molecule produce Alkaline compounds. Example: Sodium Hydroxide = Na(OH) 2 3

Combining Substances What is the ph factor in cleaners? How are substances combined? Answer: 1. A simple chemical scale which expresses the degree of Alkalinity or Acidity of a solution 2. Increasing by 1 on the ph scale equates to an increase by a factor of 10 in strength or weakness of a solution. Moderately Acidic Answer: Moderately Alkaline 3. Emulsions Like a suspension, but dealing with liquid in liquid. Example: Oily soils in a water/detergent solution Polymers in a Floor Finish Emulsion Acid 0 3 4 6 7 8 1011 14 Alkaline Strongly Acidic (neutral) Strongly Alkaline 4

Combining substances How are substances combined? Answer: 4. Mixtures Elements or compounds that are together, but do not chemically combine. Each retain individual properties. Ingredients in a mixture may be separated without a chemical change. Example: Powdered detergents Answer: 5. Solutions 6. Suspensions Combination of substance dissolved uniformly in another substance. Example: Detergent in water Combination of substance distributed uniformly in another substance without dissolving. Upon standing it would separate. Example: Soil in a water/detergent solution Pumice in an Industrial Hand Soap 5

Cleaners classification How are cleaners classified? Answer: 1. Soaps Derived from combining animal and vegetable fats and oils with earth metals to create an alkali mix which dissolves soils of an organic acidic nature. Old Odtechnology. ogy. Less effective in cold or hard water. Not stable. Leaves residue. 3. Solvents Solvent cleaners are derived from compounds such as hydrocarbons or citrus. They are formulated to dissolve not emulsify organic soils. Highly effective and quick. 6 Answer: 1. Wetting Agents 2. Emulsifiers. 3. Suspensions 2. Detergent Synthetic cleaner capable of dislodging, suspending and/or emulsifying soils. Chemical composition contains active ingredients which perform the following: Allows the solution to spread easily, even over oily soils. Oil loving and water loving molecules which are attracted to these type of liquid soils. Suspend solid soils long enough to complete cleaning process.

Cleaners classification How are cleaners classified? Answer: 3. Solvents Solvent cleaners are derived dfrom compounds such as hydrocarbons or citrus. They are formulated to dissolve not emulsify lif organic soils. Highly effective and quick. 7

Conclusion What are the active ingredients of a cleaners? Answer: In general, the active ingredient of a cleaner is determined by the action which it must do best. Degreasers Neutral Emulsifying characteristics Suspension characteristics Disinfectants Active agents which are recognized to attack specific microorganisms. Solvents Possess the most effective dissolving characteristics. 8

Washroom plan Method Code All Day Maintenance Daily Maintenance Periodic Maintenance Custom Maintenance Frequency Frequency Subject to analysis of customer need 9

All day maintenance Step 1: Inspecting & Refilling 1. Knock and announce: Service. 2. Place Washroom in Service sign. 3. Pickup debris. 4. Check and empty ashtrays, trash containers. 5. Check levels of all dispensers and refill if required. TIPS: Watch for smoldering butts in ashtrays and toilets. Supplies & Equipment Required Washroom in Service Sign Garbage Liner Bags Paper Towels Toilet Tissue Hand Soap 6. Check and flush all toilets and urinals. 10

All day maintenance Step 2: Cleaning 1. Spray and wipe sink, Baby Comfort Station and counter areas using cleaner. 2. Spray and clean all mirrors, dispensers and faucet fixtures using window cleaner. 3. Ui Using disposable wipes, spray and clean bowl seats using germicidal cleaner. 4. Spray and clean walls and separators where abnormal soil marks may be evident using cleaner. TIPS: Wear gloves to reduce unnecessary risks. Equipment Required Portable Caddy Safety Glasses RTU Bottles Rubber Gloves Sponge or Cloths Check List 5. Initial your name on inspection log report. 6. Pick up sign when finished. 7. Store portable caddy and supplies safely. 11

Setup Equipment required Chemicals Required 1. Washroom in Service sign 2. Dust mop or broom 3. Portable caddy for chemicals 4. Bowl brush 5. Dust Pan/Brush 6. Bucket and wringer 7. Cotton blend mop (1) 8. Scraper 9. Gloves and glasses 10. Toilet tissue 11. Paper towels 12 RTU Trigger Spray Bottles 1. Tile Cleaner 2. Disinfectant 3. Bowl Cleaner 4. Window Cleaner 5. Deodorizer TIPS: Soak new mop heads in water before using them. Take the time to prepare all the equipment and chemicals prior to starting task. Follow directives on label or dilution control 12. RTU Trigger Spray Bottles center to ensure accurate concentrations. ti 12

Daily maintenance Step 1: Inspection/Removal of Debris & Waste 1. Knock and announce: Service. 2. Place Washroom in Service sign. TIPS: Watch for smoldering butts in ashtrays and toilets. 3. Pickup debris. Supplies &Equipment Required 4. Check and empty ashtrays, trash containers. 5. Note the levels l of all dispensers. 6. If equipped with hand dryers, verify operation. Garbage Liner Bags Paper Towels Tissue Washroom in Service Sign Hand Soap Toilet 7. Check and flush all toilets and urinals. 13

Daily maintenance Step 2: Refilling 1. Refill all: Toilet paper dispensers. Toilet seat cover dispensers. TIPS: Don t forget the keys of locked units Paper towel dispensers. Tissue boxes. Soap dispensers. Aerosol deodorant dispensers. Concentrated deodorant urinal Garbage Liner Bags Hand Soap and bowl dispensers. (Urinal Paper Towels Toilet Tissue Screens and Urinal Blocks) Automatic odor control units Toilet Seat Covers Tissues Washroom in Service Sign 2. Make note ofanybroken units. Urinal Screens or Urinal Blocks Supplies &Equipment Required 14

Daily maintenance Step 3: Cleaning 1. Pour bowl and urinal cleaner inside and along inner lining of bowl and urinal allowing it to work while you commence other cleaning duties. If using automated touch free foaming dispenser, inject pre measured cleaner. 2. Spray and clean, counter areas, pipes below sink, Baby Comfort Station and ashtrays using germicidal cleaner. Note: use alternate wipes for each area in order to avoid crosscontamination. 4. Clean all mirrors, chrome dispensers and faucet fixtures using window cleaner. 5. Spray and clean outside and perimeter of urinals and commodes as well as toilet seats and covers using germicidal. Note: use alternate wipes for each area in order to avoid cross contamination. Step 3 Continued... 3. Sponge clean sinks and tile area using tile and porcelain cleaner. 15

Daily maintenance Step 3: Cleaning 6. Spot clean walls, tiles and stall separators using disinfectant cleaner. Pay particular attention to areas in close proximity to commodes or urinal fixtures. 8. Make note of any broken or leaking units 9. Remove and replace any deodorant blocks which are broken and no longer effective. 7. With the aid of a bowl brush, scrub and rinse all urinals and bowls, paying particular attention to rim area where bacteria typically breeds. Step 3 Continued... 16

Daily maintenance Step 3: Cleaning 10. Dust and clean light fixtures and other wall mounted dispensers or frames. 11. Dust all shelves and vent openings with dust wand. Spray with germicidal iidl cleaner if necessary. TIPS: Fill bottles with RTU solution using a controlled delivery system. If using automated touch free cleaning dispenser, top up with required water disinfectant solution. Ensure bottles are accurately labeled. Equipment Required Portable Caddy Safety Glasses Disposable Wipers Rubber Gloves Sponge or Cloths Dust Wand 17

Daily maintenance Step 4: Floor care 1. Sweep and dust mop entire floor area. Pickup debris. 2. Shake or vacuum walk off mats. TIPS: Frequently change the mop heads. Do not lift the dust mop while mopping. 3. Fill mop bucket with cleaning solution. 4. Agitate and thoroughly mix the solution using the mop head then wring it slightly. Equipment Required Dust Mop/Broom Dust Pan/Brush Mop & Bucket 5. Mop entire area. 18

Clean up Equipment 1. Wash all mops thoroughly in a deep sink and hang them head down to air dry and get them ready for the next operation. 2. Clean bucket thoroughly by scrubbing the inside and wiping the outside including the casters. 3. Safely store all equipment. 4. Once the floor is dry, remove Wet Floor sign. Chemicals 1. Refill all bottles and wipe leaks. 2. Tightly close the bottles and store them safely for next time. TIPS: Add a touch of oil to the castor to keep them rolling smoothly. Proper cleaning of the equipment will increase its duration and quality. 19

Setup Equipment required 1. Washroom in Service Sign 2. Dust Mop or Broom 3. Portable Caddy for Chemicals 4. Bowl Brush 5. Dust Pan/Brush 6. Bucket and Wringer 7. Cotton Blend Mop (1) 8. Scraper 9. Gloves and Glasses 10. Toilet Tissue 11. Paper Towels 12. RTU Trigger Spray Bottles 13. Batteries, Light Bulbs, etc... Chemicals Required 1. Tile Cleaner 2. Disinfectant 3. Bowl Cleaner 4. Window Cleaner 5. Deodorizer 6. Floor Cleaner TIPS: Soak new mop heads in water before using them. Take the time to prepare all the equipment and chemicals prior to starting task. Follow directives on label or dilution control center to ensure accurate concentrations. 20

Periodic maintenance Step 1: Inspection/Removal of Debris & Waste 1. Knock and announce: Service. 2. Place Washroom in Service sign. TIPS: Watch for smoldering butts in ashtrays and toilets. 3. Pickup debris. Supplies & Equipment Required 4. Check and empty ashtrays, trash containers. 5. Note the levels ofall dispensers. Garbage Liner Bags Paper Towels Washroom in Service Sign Hand Soap Toilet Tissue 6. If equipped with hand dryers, verify operation. 7. Check and flush all toilets and urinals. 21

Periodic maintenance Step 2: Refilling 1. Refill all: Toilet paper dispensers. Toilet seat cover dispensers. Paper towel dispensers. Tissue boxes. Soap dispensers. Aerosol deodorant dispensers. Concentrated deodorant urinal and bowl dispensers. (Urinal Screens and Urinal Blocks) Automatic odor control units: aerosols and batteries. Replace burnt bulbs on fixtures. TIPS: Don t forget the keys of locked units Supplies & Equipment Required Garbage Liner Bags Hand Soap Batteries and Bulbs Paper Towels Toilet Tissue & Seat Covers Tissues Washroom in Service Sign Urinal Screens or Urinal Blocks 2. Make note of any broken units. 22

Periodic maintenance Step 3: Cleaning 1. Pour bowl and urinal cleaner inside and along inner lining of bowl and urinal allowing it to work while you commence other cleaning duties. If using automated touch free foaming dispenser, inject pre measured cleaner. 2. Spray and clean, counter areas, pipes below sink, Baby Comfort Station and ashtrays using germicidal cleaner. Note: use alternate wipes for each area in order to avoid cross contamination. contamination 3. Sponge clean sinks and tile area using tile and porcelain cleaner. 4. Clean all mirrors, chrome dispensers and faucet fixtures using window cleaner. 5. Spray and clean outside and perimeter of urinals and commodes as well as toilet seats and covers using disinfectant. Note: use alternate wipes for each area in order to avoid cross contamination. Step 3 Continued... 23

Periodic maintenance Step 3: Cleaning 6. Spot clean walls, tiles and stall separators using cleaner. Pay particular attention to areas in close proximity to commodes or urinal fixtures. 7. With the aid of a bowl brush, scrub and rinse all urinals and bowls, paying particular attention to rim area where bacteria typically breeds. 8. Dust and clean light fixtures and other wall mounted dispensers or frames. TIPS: Fill bottles with RTU solution using a controlled delivery system. Ensure bottles are accurately labeled. Equipment Required Portable Caddy Rubber Gloves Safety Glasses Sponge or Cloths Disposable Wipers Dust Wand 9. Dust all shelves and vent openings with dust wand. Spray with germicidal cleaner if necessary. 24

Periodic maintenance Step 3: Cleaning 1. Sweep and dust mop entire floor area. Pickup debris. 2. Shake or vacuum walk off mats. 5. Mop entire area, frequently rinsing mop to assure sanitized floor. 6. When finished mopping, pour approximately 4 liters of the detergent/water solution down the washroom floor drain to prevent sewer gas smells. 3. Fill mop bucket or automatic scrubber with ihfloor cleaning solution. 4. Agitate and thoroughly mix the solution using the mop head then wring it slightly. 7. If floor has finish, follow the procedures outlined in your Floor Care Maintenance Program. 8. Stripping and finishing would occur at same as scheduled for common area. 25 TIPS: Frequently change the mop heads. Do not lift the dust mop while mopping. Equipment Required Dust Mop Putty Knife Mop & Bucket Broom Dust Pan/Brush

Clean up Equipment Chemicals 1. Wash all mops thoroughly in a deep sink and hang them head down to air dry and get them ready for the next operation. 2. Clean bucket thoroughly by scrubbing the inside and wiping the outside including the casters. 3. After cleaning all the equipment, store them. 1. Refill all bottles and wipe leaks. 2. Tightly close the bottles and store them safely for next time. TIPS: Add a touch of oil to the castor to keep them rolling smoothly. Proper cleaning of the equipment will increase its duration and quality. 4. Once the floor is dry, remove Wet sign. 26

Setup Equipment required Chemicals Required 1. Wet Floor Sign 2. Broom and dust pan 3. Wet Mop 4. Dual Bucket and Wringer 5. Extra strength garbage bags 6. Gloves and glasses 7. Disposable paper towels. 1. Disinfectant TIPS: In all cases where bacterial fluid or solid matter must be removed, assess the nature of the emergency and advise supervisory personnel. Quickly fill one bucket with a concentrated germicidal water solution and the other with rinse water. 27

Emergency maintenance Step 1: Cleaning 1. Place Washroom in Service sign. 2. Using disposable paper towels, remove all solid matter and place in dedicated doubled garbage bag. 3. Spray entire affected area with disinfectant i. Let work for approximately 10 minutes, then wipe clean. TIPS: Be careful not to come directly in contact with any of the soil matter. Always wear gloves and safety glasses. Equipment Required Garbage Bags Disposable Paper Towels Gloves and Glasses 4. Repeat step 3 for added d effectiveness. 5. Securely seal garbage bag and discard responsibly. 28

Emergency maintenance Step 2: Floor care 1. Place Wet Floor signs. 2. Remove all solid waste matter and place in doubled garbage bag. Securely seal garbage bag and discard responsibly. 3. Mop entire affected area, frequently rinsing mop in alternate bucket to assure sanitized floor. 4. Discard of contaminated solution safely being careful not to contaminate other area through splash droplets. TIPS: Be careful not to come directly in contact with any of the soil matter. Always wear gloves and safety glasses. Equipment Required Bucket and Wringer Mop Gloves and glasses 29

Clean up Equipment 1. Carefully rinse bucket and wringer unit and mop. Discard of mop head safely and responsibly. 2. After cleaning all the equipment, store them. 3. Once the floor is dry, remove Wet sign. Chemicals 1. Wipe leaks around the bottles. 2. Tightly close the bottles and store them for next time. TIPS: Be careful not to come directly in contact with any of the soil matter or splashes. Always wear gloves and safety glasses. 30

Equipment and procedure pictograms Spray and Wipe Flush Toilet and Urinal Wet Floor Sign Spray and Clean Pour Cleaner into Bowl and Urinal Dust Mop Spot Clean Spray and Clean Sponge Clean Scrub and Rinse Bowl and Urinal Dilute Chemical Putty Knife Vacuum Wipe Clean Seal Garbage Bag and Discard Mop Floor 31

Safety and handing MSDS-Right-to-know program Aimed at providing customers with detailed and clear info about our products. Integral component of all End user Marketing Programs. Label-Right-to-Know Program Ensures that all label info is accurate, clear & easy to understand. All safety information is clearly indicated. Multi language labeling. 32