Guide to Hot Tub Ownership

Guide to Hot Tub Ownership READ THIS MANUAL BEFORE PROCEEDING WITH INSTALLATION KEEP THIS MANUAL HANDY ABER Hot Tub Manufacturing Ltd. British Columbia, Canada

INTRODUCTION Congratulations on your purchase of a Pacific Hot Tub! A Pacific Hot Tub is built to the highest standards and will provide you with many years of enjoyment, providing you follow the instructions set out in this manual. Please take the time to read all of the instructions before you install or attach any electrical power to your Pacific Hot Tub. This manual explains many safety tips, installation instructions, operating directions, and maintenance procedures. Please follow these instructions carefully and retain this manual for future reference. If you have any further questions after reading this manual, your Pacific Hot Tub dealer will be happy to assist you. Your comments and suggestions are appreciated. We welcome your phone calls, e-mails, and letters, letting us know about your tubbing experience. You can find us at PACIFIC-HOTTUBS.com, or ABERHOTTUBS.com Owner's Record Date Purchased: Date Installed: Dealer: Address: Telephone: Spa Model: Spa Color: Serial #: Notes: 2

TABLE OF CONTENTS Site Selection 4 Site Preparation 4 Delivery Access 5 Electrical Connection... 6 Pacific Hot Tub General Features. 7 Starting your Pacific Hot Tub. 10 Special Instructions for Start up of Stealth Systems.. 11 Operating Your Pacific Hot Tub PHT 100 Series Controls... PHT 400 Series Controls... PHT 600 Series Controls... PHT 800 Series Controls... 12 13 14 16 General Operating Instructions.. 18 Trouble Shooting.. 19 Hot Tub Maintenance.. 20 Winterizing. 21 Service Calls. 21 Chemical Safety... 22 Chemicals & Suggested Supplies. 23 General Warnings & Safety Precautions. 25 3

Installation Site Selection Your Pacific Hot Tub is totally self-contained and portable. You can place it just about anywhere you wish; on a patio, deck, or even directly on the ground. Regardless of your choice of location, the spa should always be placed on a firm, level, well-drained base. When considering an installation site, always allow for easy access to your equipment. The installation site should also allow enough room to completely remove and store the spa cover during use. CAUTION: DO NOT INSTALL YOUR SPA WITHIN 10' OF OVERHEAD POWER LINES. If you are considering placing the spa on an elevated deck, platform, or indoors, we recommend that you consult a structural engineer or contractor prior to installation. Warning: Do not permit electrical appliances (Such as a light, telephone, or television) within 1.5 m of this hot tub. Inside Location: Although your Pacific Hot Tub is designed to be operated outdoors during all seasons, some people choose to locate their unit indoors. Special precautions must be observed when putting your hot tub indoors, specifically in a heated room or solarium. Proper ventilation: The room must be properly vented to allow moisture and excess heat to escape. Moisture: Using your spa for 15-20 minutes gives off the same moisture / condensation as a 15-20 minute shower, so a proper bathroom fan should be installed. Heat: It is also very important not to allow heat generated by the spa equipment to become trapped in the spa area as this will lead to excess water temperatures, and could potentially cause premature equipment failure. The equipment cabinet should be vented if installed indoors, or in any area where the temperature is never below freezing. 4

Site Preparation Your Pacific Hot Tub has been engineered for installation on any firm level surface. While a concrete slab is the best for long-term use, other solid foundations are acceptable. Other suggestions include Pea Gravel or Crushed Rock, Railroad Ties, or Pre-cast Stepping-Stones. As a homeowner, it is your responsibility to provide a suitable, level foundation for your spa since most delivery crews are not equipped to level or prepare sites. Keep in mind that placing the spa on grass or dirt may increase the amount of debris that is inadvertently brought into the spa water on users' feet. It is important to note that structural damage resulting from incorrect placement on an inadequate foundation is not covered under the spa's structural guarantee. Pacific Hot Tubs are pressure tested for leaks at the factory. However before doing a permanent installation, such as cementing it into the ground or installing it in a room, we recommend running the hot tub with water to ensure that there are no leaks and that the equipment is working properly. (See Setup & Installation") Caution: If your spa is to be mounted below ground level, ensure that there is sufficient drainage. Delivery Access A spa can be delivered either flat, or in the vertical position on a delivery cart, as long as there is sufficient clearance and a firm base on which to roll the dolly. Please contact your Pacific Hot Tub dealer to determine the exact dimensions of your new spa so that you may determine whether it will fit through the intended delivery route. Keep in mind that the spa must remain on the delivery cart at all times. It may therefore be necessary to remove a gate or partially dismantle a fence in order to provide an unobstructed passageway. Please note that it may be necessary to allow for additional overhead clearance if the spa will be rolled up an incline or moved up a short flight of stairs. Prior to delivery, check if the intended delivery pathway has sufficient overhead and width clearance. Remove any branches, doghouses, firewood, gates, and other protrusions that may be in the way. If the spa must be removed from the delivery cart in order to go over a wall, or because the entry is too narrow, a crane will be required. Don't Panic, the use of a crane is common practice to avoid injury to your Pacific Hot Tub dealer's personnel, and/or damage to your property. For a minimal charge of approximately $300 - $400, a crane can be parked in your driveway, and a licensed and insured operator will lift your spa over the house and place it as close to the installation site as possible. Crane installations take about 30 minutes to complete and can be supervised by your Pacific Hot Tub dealer. Please note that if your delivery does require the use of a crane, you will probably be required to pay for its services upon completion of the delivery. 5

Electrical Connection After the dealer s delivery crew has installed the spa, your electrician can connect the spa in accordance to the particular Electrical Codes in your area. Warning: The electrical connections to the Digital Equipment Pack must be wired in accordance with all applicable, local electrical codes, and a licensed electrician must perform all electrical work. The hot tub must be installed at least 1.5m (5ft) from all metal surfaces. The hot tub may be installed closer than 1.5 m (5ft.) to metal surfaces only if each metal surface is permanently connected by a minimum No.6 AWG solid copper conductor to the equipment Bonding Lugs. 1) Install a ground fault interrupter (GFCI) in the power supply panel. It is mandatory that your spa and equipment be protected by a GFCI (ground fault circuit interrupter) of not less than 40 amp (50 or 60 amp for 800 series hot tubs) double pole. This must be a dedicated circuit (no other outlets or appliances can be on the same line as the spa equipment). Note: The GFCI should be tested monthly or as per the manufacturer s instructions. 2) Run the appropriate wire from the main power supply panel in approved conduit to the hot tub. Your Pacific spa pak requires a three wire electrical service, plus ground (Line 1-black, Line 2-red, Neutral-white, Ground-green). The wire should not be less than a #8/3 (#6/3 for 800 series hot tubs), wired directly into a GFI in the main electrical panel box or in a sub panel box close to the main panel. 3) Attach the power wires to the terminal block. Refer to the wiring diagram inside the spa equipment enclosure. Note: A connector marked Ground" is provided within the control box. To reduce the risk of electrical shock, connect this connector to the grounding terminal of the electrical service panel with a continuous copper wire, equivalent in size to the conductors supplying this equipment. Bonding Lugs are also provided on the equipment pack to connect a minimum No. 6 AWG solid copper conductor between the hot tub and any metal surfaces that are closer than 1.5 m (5ft.) to the hot tub. 4) Complete the conductor connections at the main power supply panel. Note: Do not turn on power until instructed to do so in the Starting Your Hot Tub" section. 6

PACIFIC HOT TUB FEATURES (INTERIOR) Full Size Adjustable Jets The flow direction can be adjusted by aiming the swivel nozzle in the desired direction. The water flow can be changed at each jet by turning the outside face of the jet - clockwise to reduce flow, counter clockwise to return to full flow. All full size jets are interchangeable allowing you to personalize your spa. Full Size Roto Jets The full size roto jets allow for directional flow, or swirl pulsating massage. Simply click the center of the jet nozzle changing the action from directional to swirl. The roto series can also be turned on/off, by turning the face of the jet. Deluxe Mini Pulsator The mini pulsator jets compliment the full size jets in creating a full body massage. Mini series jets are interchangeable with their own jet size, and can be turned on or off, just like the full size series. To remove the jet, simply pry the nozzle straight out. Deluxe Mini Adjustable Jets The mini adjustable series jets provide invigorating therapy, and can be adjusted by aiming the swivel needle in the desired direction. Mini series jets are also interchangeable with their jet size, and can also be turned on or off, as above in the full size series. Cluster Jets The cluster jets are designed to give you a deep penetrating massage. The jets are not adjustable unless connected to a divertor valve. Cluster jets are also used in the footwell for the purpose of ozone injection. Do not cover the Ozone Jet with your foot doing so can cause water to damage the ozone generator. Divertor Valve The 800 series and some of the 600 series models are equipped with divertor valves. These valves allow for water flow to be changed to different seats in the hot tubs. Simply turn the valve to redirect the flow of water from one area to another. Volcano Jet The volcano jet is featured on select Pacific models. It is controlled by the divertor valve, and when selected, it allows all bathers to enjoy the ultimate foot massage at the same time. Silent Air Controls with Heat Injection Lo-Pro silent air controls are designed to deliver immediate bubble action, with minimum airflow noise. To open - turn counter clockwise, and adjust according to personal massage preference. When the jet pump is on, the air control sucks in the heat created by the motor and 7

helps further reduce operation costs. The air control should remain closed when the spa is not in use in order to maximize heater efficiency. Underwater Mood Light All Pacific Hot Tubs come equipped with an underwater mood light, with two color lenses. The lenses are friction fit. To install, simply push the desired colored cap over the clear lens in your spa. Full Flow - Hi Volume Micro Skim Filter (Found in 100, 400 & select 600 series hot tubs) This system comes with floating skimmer and a basket to catch hair or other debris that may enter the spa. The design of this skimmer allows the user to easily remove the cartridge filter element for cleaning. The single cartridge should be cleaned on a regular basis. See Cleaning the Filter. Full Flow - Top Load Filter System (Model 670, 830, 890) This exclusive 100 sq. ft. filtration system provides maximum skimming action and easy top side cartridge access. One of the cartridges is used for constant filtration, the second provides extra filtration when there are people in the hot tub, and the jets are on. The two cartridges should be cleaned on a regular basis. See Cleaning the Filter. Full Flow - Front Load Filter System (Model 690, 850) This new version of the 100 sq. ft. filtration system provides super volume skimming action, and is equipped with a skimmer basket to catch hair or other debris that may enter the spa. One of the cartridges is used for constant filtration, the second provides extra filtration when there are people in the hot tub, and the jets are on. The two cartridges should be cleaned on a regular basis. See Cleaning the Filter. Safety Suction Your hot tub has been equipped with a suction fitting that draws water in the event your skim filter becomes plugged, providing adequate water flow to your equipment. Safety Suctions are also used in the 800 Series to supply water to the second jet pump. Union Fittings For ease of maintenance, your hot tub is equipped with union fittings that allow for easy removal of the equipment. During the journey to your home sometimes the unions vibrate loose and require tightening at final location. See Starting up your Spa. Floor Drain Select 400 series and all 600 and 800 series models are equipped with a special floor drain, allowing the hot tub to drain completely. This eases the task of cleaning your hot tub. The 100 series hot tubs use the conventional system of draining through the main wall suctions. 8

PACIFIC HOT TUB SUPPORT SYSTEMS Notes: 9

STARTING YOUR PACIFIC HOT TUB After your spa has been moved to the final installation site and wired correctly, follow these instructions for start-up. The same steps apply each time the spa is emptied and refilled: 1. Turn off all electrical power to the equipment at the circuit breaker (GFCI). 2. Ensure gate valves are open. 3. Ensure hose bib located in equipment area is closed. 4. Clean the interior of the spa of any remaining debris. Wipe interior of the spa completely with a wet sponge. Do Not use any abrasive cleaner, metal brushes, or tools to remove stubborn stains. A mild soap Or isopropyl alcohol will remove most stains. 5. Check to ensure all parts are in the filter. 6. Fill spa with water to recommended level, at least 2/3 s of the way up the opening of the skim filter. Low water levels can cause damage to the pump and heater unit. CAUTION: The Control Module must never be operated without water in the spa, serious damage to the heater and/or pump may result. 7. DO NOT FILL WITH HOT WATER! 8. Check all connections for leaks and hand tighten union fittings if required. Occasionally, the equipment may shift slightly during transportation, making hand tightening of the union fittings difficult. Should this occur, simply loosen or remove the screws securing the pump and module to the base, and shift the components into alignment so that the unions may be hand tightened. 9. Turn on circuit breaker at the main electrical panel. 10. Refer to your digital control module information for operating your Pacific Hot Tub. Note: Do not expect to feel hot water immediately coming from the jets. These highly efficient heaters are designed to provide cost-saving, low level heating. Initially the spa will take approximately 7-8 hours to heat up, or 6-7 hours with the Stealth system. This performance figure is based on an average sized, fully insulated hot tub with a 3 thick insulated spa cover. 10

Special Start Up Procedures for Hot Tubs Equipped With The STEALTH SYSTEM Your Pacific Hot Tub is equipped with one of the most efficient heating systems in the industry. To simplify start up procedures and to protect your investment, a special purge line has been installed to ensure proper water flow through the Stealth System. Please follow these instructions when first starting your hot tub. Your hot tub is equipped with a Purge / Filtration Selector Valve located in the equipment area just above the jet pump. When first filling your hot tub, ensure that the selector valve is in the Purge (OPEN) position as illustrated below. This will allow water to flow from the jet pump into the Stealth system, eliminating any airlocks that may have been caught in the plumbing. Start up your hot tub as described in the Starting Your Hot Tub section, then continue as described below. Once water is consistently flowing from all of the jets, turn the selector valve to the Filtration position (Purge line CLOSED) to stop the purge and engage the Stealth System. Leaving the valve in the Filtration position will ensure maximum suction through the filtration system. The Selector Valve positions are as follows: PURGE (VALVE OPENED) FILTRATION (VALVE CLOSED) 11

PHT 100 Computer Controls (Found on all 100 Series Hot Tubs) When your hot tub is first powered up, it will automatically filter the water and heat to 100 F. There is an automatic freeze protection which will turn the pump onto low-speed if it senses the temperature goes down to 40 F. Temperature Adjustment The digital temperature display reads hot tub temperatures between 80 F and 104 F, with an accuracy of ±1 F. Press the {Temp} pad to display the temperature previously set. This set temperature is flashed on the display. In a few seconds, the numbers will stop flashing, and the display will show the actual water temperature. Pressing the pad a second time will cause the set temperature to increase or decrease depending on what direction was last chosen. Each following press will change the set temperature by 1 in the same direction. If the opposite direction is desired, release the pad and let the display revert to the actual water temperature again. Press the pad to display the set temperature, and again to make the temperature change in the opposite direction. The indicator light will come on when the thermostat activates the heater. Jets / Hot Tub Light Press the {Lights/Jets} pad to turn on the light. Press the same pad again to turn on the low-speed pump. Press the pad again to turn on the high-speed pump (NOTE: If low-speed is already on, the pad will go straight from lights on to high-speed ). Press the {Lights/Jets} pad to turn off the high-speed pump (If the high-speed pump is left on, it will automatically shut down after 20 minutes). Press the pad again to turn off the low-speed pump, and again to turn off the light (If the light is left on, it will automatically shut down after 1 hour). If the hot tub requires heat, the low-speed pump will stay on, but the light will shut off in its place. Preset Filter Cycles The pump will automatically run two, 2 hour, low-speed filtration cycles in 24 hours. The first cycle starts 1 minute after system power up, and the second starts 12 hours later. Contact your dealer if you wish to run the system for 5 hours, twice a day. Diagnostic Message Display SN = Sensor failure detection FL = Flow switch error detection OH = High-limit detection 220V Ozone Generator (Optional) The ozone generator operates only when the pump is on low-speed. Consult your authorized dealer to acquire a compatible ozone generator. 12

PHT 400 Computer Controls (Found on all 400 Series Pacific Hot Tubs) When your hot tub is initially powered up, it will automatically heat to (and maintain) 100 F until you change the temperature. There is an automatic freeze protection which will turn the pump onto low-speed if it senses the temperature goes down to 40 F (in either the equipment area, or the vessel itself). Temperature Adjustment The digital temperature display reads hot tub temperatures between 80 F and 104 F, with an accuracy of ±1 F. The current temperature is constantly displayed on the LED. Press either {Up} or {Down} once to display the set temperature. Each time a pad is pressed again, the set temperature will increase or decrease depending upon which pad is pressed. After three seconds, the LED will automatically display the current hot tub temperature. The indicator light will come on when the thermostat activates the heater. Jets Press the {Jets} pad once to activate low-speed and again for high speed. Press the jets pad again to turn off the pump (If the high-speed pump is left on, it will automatically shut down after 20 minutes). The low-speed pump runs when the heater is on, when the filter cycle is activated, or when a freezing condition is detected. If automatically activated, the low-speed pump cannot be disabled from the front panel; however, the high-speed pump may be started. Light On/Off Press the {Light} button to turn on or off the hot tub light. If the light is left on, it will automatically shut down after 1 hour. Preset Filter Cycles The pump will automatically run two, 2 hour, low-speed filtration cycles in 24 hours. The first cycle starts 1 minute after system power up, and the second starts 12 hours later. To change the default setting of the filter duration, press {Up} or {Down}, then the {Jets} pad. You can then choose from 2, 4, 8, or 12 hrs. by using the {Up} or {Down} button to scroll through your options. Press {Jets} again to choose your selection and exit the programming mode. Your pump will run on low-speed for the duration of the filter cycle. Diagnostic Message Display SN = Sensor failure detection. (Call your dealer) FL = Flow switch error detection (Check your water level, clean your filters) OH = High-limit detection (Call your dealer) 220V Ozone Generator (Optional) The ozone generator operates only when the pump is on low-speed. Consult your authorized dealer to acquire a compatible ozone generator. 13

PHT 600 Computer Controls (Found on all 600 Series Pacific Hot Tubs) When your hot tub is initially powered up, it will automatically heat and maintain 100 F until you change the temperature. There is an automatic freeze protection which will turn the pump onto low-speed if it senses the temperature goes down to 40 F. Temperature Adjustment The digital temperature display reads hot tub temperatures with an accuracy of ±.5 F. The current temperature is constantly displayed on the LCD. Press either {Up} or {Down} once to display the set temperature. (The set temperature is designated by a triangle in the upper left corner.) Each time the pad is pressed again, the set temperature will increase or decrease depending upon which pad is pressed. After three seconds, the LCD will automatically display the current hot tub temperature. The indicator light will come on when the thermostat activates the heater. Jets Press the {Jets} pad once to activate low-speed and again for high speed. Press the jets pad again to turn the pump off. If the high-speed pump is left on, it will automatically shut down after 20 minutes. If the pump is left on low-speed it will automatically shut down after 2 hours. The pump runs automatically when a freezing condition is detected, or during the two daily purge cycle. If automatically activated, the low-speed pump cannot be disabled from the front panel; however, the high-speed pump may be started. Lights On/Off Press the {Light} button to turn on or off the hot tub light. If the light is left on, it will automatically shut down after 1 hour. Constant Filtration Your hot tub is equipped with the patented Stealth System. It will circulate 24 hours a day, allowing for constant filtration. To turn off the Stealth pump when changing filter cartridges, press {Up} or {Down} then {Light}. This will engage the Standby Mode, and the system will temporarily stop all functions of the system until any button is pressed, or for 15 minutes. Heavy Bather Loads: In situations where there is a consistent above average bather load, the system can be programmed to engage two extra Hi-Volume Clean Up Cycles per day. Contact your dealer if you wish to engage this system. Optional High Volume Clean Up Cycle Programming: Once the filter selector pin is set in the B position by your authorized dealer, the jet pump will automatically run two, 2 hour, low-speed filtration cycles in 24 hours. The first cycle starts 1 minute after system power up, and the second starts 12 hours later. At the beginning of the first cycle, the pump will purge the system on high-speed, then will reset to low-speed. To change the default setting of the filter duration, press {Up} or {Down}, then the {Jets} pad, then {Up} or {Down} to scroll through your options of 2, 4, 8, or 12 hrs per cycle. Press {Jets} again to select and exit the programming mode. Your jet pump will run on the low-speed for the duration of the filter cycle. 14

Ozone Generator (Optional) With Constant Filtration Only: (Filter Select Pin in the A position) To adjust the time that the ozone generator operates, use the same instructions as setting the optional clean up cycle, found above. As described, the programming of filter cycles will only effect the operation of the ozonator. With Optional High Volume Clean Up Cycles: (Filter selector pin in the B position) The ozone generator operates during your programmed cycle and when the pump is on low-speed. Turning the jets on high speed will disable the ozonator. If you have programmed the filter cycle to turn on at a time when you are normally in the hot tub, the ozonator will never be active. When programming, always try to set the cycles to run at a time when the hot tub is not normally in use. Diagnostic Message Display Sn = Sensor failure detection FL = Flow switch error detection OH = High-limit detection Sb = Standby mode. 15

PHT 800 Computer Controls (Found on all 800 Series Pacific Hot Tubs) When your hot tub is initially powered up, it begins running automatically and heats and maintains the water at 100 F. There is an automatic freeze protection which will turn the pump onto low-speed if it senses the temperature goes down to 40 F. This system has a 30 day back-up to save preset memory in case of power outage. The panel is back lit for day/night visibility. Temperature Adjustment The digital temperature display reads hot tub temperatures with an accuracy of ±.5 F. The current temperature is constantly displayed on the LCD. Press either {Up} or {Down} once to display the set temperature. (The set temperature is designated by a triangle in the upper left corner.) Each time a pad is pressed again, the set temperature will increase or decrease depending upon which pad is pressed. After three seconds, the LCD will automatically display the current hot tub temperature. The indicator light will come on when the thermostat activates the heater. Jets Press the {Jets1} pad once to activate low-speed and again for high speed. Press the {Jets1} pad again to turn the pump off. Press the {Jets2} pad to activate the second pump. Press the {Jets2} pad again to turn off the second pump. If either high-speed pump is left on, it will automatically shut down after 20 minutes. If the primary pump is left on low-speed it will automatically shut down after 2 hours, the secondary after 20 minutes. The pumps runs automatically only during the two daily purge cycles or when a freezing condition is detected. If automatically activated, the low-speed pump cannot be disabled from the front panel; however, the high-speed pump may be started. Light This system allows you to set the light to three varying stages of brightness. Press the {Light} pad once to turn the light on, again to dim it, a third time for the dimmest setting, and a fourth time to turn it off. If the light is left on, it will automatically shut down after 1 hour. Reverse LCD Display Press {Up} or {Down} then {Jets 2} to view the LCD display from inside the tub. Constant Filtration Your Hot Tub is equipped with an economical Stealth System and will circulate 24 hours a day, allowing for constant filtration. To turn off the Stealth pump, press {Up} or {Down} then {Light}. It will turn off until any button is pressed or for 15 minutes. Small bubbles appear on the screen when the stealth pump is in operation. Optional High Volume Clean Up Cycle Programming: Once the filter selector pin is set in the B position by your authorized dealer, the jet pump will automatically run two, 2 hour, low-speed filtration cycles in 24 hours. The first cycle starts 1 minute after system power up, and the second starts 12 hours later. At the beginning of the first cycle, the pump will purge the system on high-speed, then will reset to low-speed. To change the default setting of the clean up cycle duration, do the following: 16

Programming: You will see the words Set Time flashing on the display. To set the time, press {Time} then {*} then {Up} or {Down}. The time will begin changing in one-minute increments. Press either pad to stop the time from changing. Press {*} to enter your set time into the system and exit the time programming mode. You will now be in the Filter Cycle programming mode. Press {Up} or {Down} accordingly to set the start time of the first cycle. Press {*} to enter your selection and exit the start time programming mode. Enter the end time / stop time as above, then press {*} to enter your selection and exit the stop time programming mode. You will now be in the start time programming mode for the second cycle of the day. Set the time for the start and end times pressing {*} after each selection. Please note that your primary jet pump will run on the low-speed for the duration of the clean up cycles. Ozone Generator (Optional) With Constant Filtration Only: (Filter Select Pin in the A position) Your ozonator will run during the default Clean up Cycles. If you wish to change the default run times, follow the same instructions as Programming the Optional Clean Up Cycles. With the Filter Select Pin in the A position, the programming of filter cycles will only effect the operation of the ozonator. The primary jet pump will not be engaged. With Optional High Volume Clean Up Cycles: (Filter selector pin in the B position) The ozone generator operates during your programmed cycle with the primary jet pump on low-speed. Turning the jets on high speed will disable the ozonator until the next clean up cycle. If you have programmed the filter cycle to turn on at a time when you are normally in the hot tub, the ozonator will never be active. When programming, always try to set the cycles to run at a time when the hot tub is not normally in use. Locking/Unlocking the Panel Press {*}, {#}, {Up} within 3 seconds. When locked, the display will show the temperature you have chosen, along with the lock symbol. All pads are frozen except the {*} pad. To unlock the panel, press {*}, {#}, {Down} within 2 seconds. The lock symbol will disappear and all panel pads will work again. Diagnostic Message Display Sn1 or Sn3 = Sensor failure detection FLO = Flow switch error detection OH = High-limit detection Stby = Standby mode PHT Convenience Control The convenience control is found on select 800 series models. This optional control gives you the convenience of being able to turn your jets on and off from the other side of the hot tub. In situations where there is a consistent above average bather load, the system can be programmed to engage two extra Hi-Volume Clean Up Cycles per day. The system can also be programmed to display the temperature in C. Please contact your authorized Pacific Hot Tub dealer for more information. 17

General Operating Instructions Temperature Control Do not expect to feel hot water immediately coming from the jets. These highly efficient heaters are designed to provide cost-saving, low level heating. Initially the spa will take about 7-8 hours to heat up(6-7 hours if equipped with the Stealth System ). These performance figures are based on an average sized, fully insulated hot tub with a 3 insulated hard cover. Spa Water Temperature Use an accurate thermometer to check the water temperature. When the heater shuts off, the water temperature has reached the desired setting. Check the temperature read out on the thermometer to ensure that the electronic temperature probe has not been damaged during shipping. High Limit The high limit safety switch will shut the system off if the temperature of the water reaches 112 F. To reset the hot tub, simply touch any button on the keypad (In winter the freeze protection will still be active). If the high limit trips repeatedly, do not use the spa until the problem has been repaired. Heater Indicator: The heater light will light up when the heater is operating. Ozone Generator (Optional): The Ozone Generator operates during filter cycles - refer to operating the controls. Ozone gas O 3 is a very powerful oxidizer that reduces the quantity of Bromine or chlorine required to keep your spa water clean. The bulb in the ozonator should be replaced at least every three years even if it still lights. This is to ensure that the ozone generator will always function optimally. CAUTION: Never operate the Ozone Generator with its cover removed as the UV lamp can cause extreme eye and skin damage. Hot Weather Areas, Hot Weather Conditions, High Temperature Areas Your spa utilizes full foam construction in conjunction with a hard foam insulating cover providing the most energy efficient operation possible. This energy efficient system relies upon trapping the spa heat in the water and equipment areas. Occasionally Hot Weather can cause the equipment to overheat at which time the pump will turn off due to an internal temperature safety circuit. This situation occurs most often when the pump is operated in the high speed therapy jet mode for extended periods of time. If this situation occurs, simply allow the system to cool down until the pump restarts. Although this condition may be inconvenient, it is designed to protect your equipment. CAUTION: In certain instances of prolonged high outdoor ambient temperatures, the spa water temperature will exceed the thermostat set point, increasing to as high as 110 F-115 F. If this situation occurs, simply remove the cover to allow excess heat to escape. 18

COMMON HOT TUB TROUBLESHOOTING SYMPTOM POSSIBLE CAUSE ACTION 1. No heat 1. Water level too low Add water 2. Dirty filter Clean filter 3. Pressure switch adjustments too high Adjust pressure switch 4. Faulty pressure switch Field service required (replace) 5. Burnt out heating element Field service required (replace) 2. Poor jet pressure 1. Individual jets closed Ensure all jets open 2. Dirty filter Clean filter 3. Knife valves not open fully open knife valves 3. Intermittent jet action 1. Water level too low Add water 4. Tub water too hot 1. temperature set point (thermostat) too high Turn down set point (thermostat) 2. High outdoor ambient temperature Reduce filter cycle times or remove insulated cover 3. Improperly ventilated room (indoor units) Vent room 4. Temperature probe out of well Replace probe into well properly 5. Faulty spa-side control unit/thermostat Field service required (replace) 5. High limit tripped 1. Dry-fire (water level too low) Field service required (replace element) 2. Pump left on high speed Will automatically reset. 3. Extreme ambient temperatures Wait for it to cool. 6. GFI tripping 1. Ground fault in heater (Corrosion) Field service required (replace) 2. Wet equipment Dry off equipment 3. Improper size wire or GFI Re-wire to spec 4. Leaking heater element seal Field service required (replace) 7. Cover too heavy 1. Water logged Remove foam inserts to dry Or replace inserts 8. No digital read out 1. Spa-side control has come unplugged from module Plug in spa-side control 2. Power surge or power out Shut power for 2 min then Reset 3. Faulty spa-side control unit Field service required (replace) 9. Spa light doesn't turn on 1. Bulb burnt out Replace bulb 2. Spa side control has come unplugged Plug in controls 19

PACIFIC HOT TUB MAINTENENCE Thermal Cover A vinyl cleaner should be used regularly on your thermal cover. This will help guard against the sun s damaging ultra violet rays and help to prevent mildew stains. We also recommend a periodic treatment of non-silicone spray for outdoor covers to help repel rain water. Also every six months we recommend removing the cover inserts to allow them to air out. Do not allow snow to build up on the cover. Never allow anyone to stand or sit on the cover, and avoid dragging it across rough surfaces. Note: When adding more than the daily disinfectant amount (i.e.: shock treatment) leave the spa cover off or ½ open for minimum ½ hr. Failure to do so could damage the under side of the cover and void the warranty. Cedar Skirting At the factory, a water based clear stain has been placed on you cedar skirt. We recommend re-staining the skirt every year with a water based sealant to keep the cedar looking good. Pump Seal Your jet pump is built using a wet end pump, and a dry end motor with a seal in the middle. Depending on use and chemical balance, this seal will eventually need replacing. Check your motor monthly to ensure that there is no water leaking from the motor area. If you detect any signs of leaking contact your dealer immediately to avoid costly repairs. Daily Maintenance Check chlorine or bromine and ph level.. Weekly Maintenance Check water level and top to prior level, if required. (At least 2/3 s the way up the skim filter opening.) Clean and check the skimmer basket. Check for water scum line, and wipe. Monthly Maintenance Cleaning the Filter: Filtering is accomplished by causing water to flow through the fine polyester mesh of the filter, and as water flows through the filter, suspended particles become trapped on its surface. It is necessary to remove the filter and clean the cartridge surface, generally every 4 to 6 weeks, depending on usage and water quality. Cleaning is accomplished by washing all the entrapped dirt from the filter with a garden hose with a highpressure nozzle. Occasionally, the cartridge will need a better cleaning to remove oils and grime from its surface. For this we suggest you remove the cartridge, clean with a medium-pressure nozzle, then place the cartridge in a container, soaking the cartridge 3 to 6 hours or overnight in filter-cleaning solution or a similar filter-cleaning product. The average life expectancy of the filter cartridge is approximately 1 2 years with proper care and water quality maintenance. 20

Take water sample to a lab for analysis. EVERY 2 TO 3 MONTHS Drain water and clean the inside surface of your spa. Refill spa with fresh water, refer to start-up instructions. Obtain a water sample and have it tested. At this time your water must be rebalanced to protect your investment. CAUTION: Because a spa holds a relatively small amount of water (average 350 gallons) contaminants such as body oil, perspiration, dirt, hair, etc., may become quite concentrated. For this reason, the water should be drained and replaced 4-5 times each year, depending on use. WINTERIZING YOUR PACIFIC HOT TUB HAS BEEN DESIGNED FOR WINTER USE. IF YOU WOULD LIKE TO SHUT DOWN YOUR HOT TUB FOR THE WINTER, CALL YOUR DEALER. FOR A MINIMAL CHARGE THEY WILL WINTERIZE THE EQUIPMENT AND PLUMBING TO PREVENT DAMAGE TO THE INTERNAL PARTS OF YOUR HOT TUB. SEVERE DAMAGE, THAT IS NOT COVERED BY THE GUARANTEE, CAN OCCUR IF WINTERIZING IS NOT DONE BY A QUALIFIED TECHNICIAN. Do not allow snow to build up on the cover. SERVICE For any Guarantee service required, please call the Certified Pacific Hot Tub dealer where you purchased the hot tub. If you need further information, please call 1-800-263-7727, or visit our web site at PACIFC-SPAS.com Before calling, please have ready the serial # and model # of your spa (located on the silver data plate on the front of the spa), your date of purchase, store receipt and electricians bill. Before confirming a service appointment: It will be necessary to confirm that the electrical installation is in accordance with the Canadian Electric Code Part 1. Please be ready to supply the name and telephone number of the licensed electrician that wired your spa. 21

CHEMICAL SAFETY Do not mix chemicals with each other before adding to spa. Add only one chemical at a time. Accurately measure and use exact quantities specified - never more. Never add concentrated chemicals directly into spa. Dilute with water in a large plastic pail. Always add chemicals to water and never water to chemicals. Always add diluted chemical slowly and uniformly towards the center of spa. Never add chemical directly to skimmer unless directed to do so on package. Chemicals may be corrosive, so handle with care. Store in a cool, dark place. KEEP OUT OF REACH OF CHILDREN. Never smoke near chemicals, some are highly flammable. Ensure any spilled chemicals are carefully cleaned up. They may be corrosive and cause damage or bodily harm. 22

CHEMICALS AND SUGGESTED SUPPLIES SPA TABS ph UP ph DOWN STAIN AND SCALE SPA SHOCK (Non-Chlorine) FILTER CLEAN SPA TEST KIT Stabilizing chlorinating tablets. Controls bacteria and algae in spa water. Raises the ph of Spa / Hot tub water. Lowers the ph of spa or hot tub water. Multi-purpose concentrate. Eliminates and prevents staining and scale formation. Helps clarify cloudy water. Destroys organic contaminants. Restores water clarity. Filter cleaner, to remove body oils. ph test. Chlorine test. Bromine test. FLOATING DISPENSER Will hold up to 1 3/16 diameter, slow dissolve chlorine or bromine tablets or sticks. THERMOMETER FILTERS To verify water temperature when the spa is installed. Replacement filters. DAILY MAINTENENCE Operate filter for at least 4 hours per day (on systems without a stealth pump). Test ph and adjust to between 7.2 and 7.6. Test chlorine or bromine level and adjust. Retest again each day for one week. WEEKLY TREATMENT: Shock water as per instructions on spa shock table. Clean oil and grease from water line if present. Remove and clean filter (if necessary) by simply spraying with garden hose (see Cleaning the Filter ). Depending on use, Filter Clean may be required. 23

GENERAL MAINTENENCE AND CARE: *Every 3 to 4 weeks clean filter with Filter Clean. Change water at least every 90 days. Periodically clean and protect vinyl cover with a vinyl cleaner. Test kits - rinse vials after each use. Replace reagents annually and store in dark cool place. Test total alkalinity monthly. *This will vary greatly with frequency of spa usage, bather load, etc. WARNING Failure to adhere to regular maintenance procedures will lead to improper water balance which will in turn contribute to the failure of: the heater element pump seal pressure switch coupling seals spa pillows This will not be covered under warranty. Special Instructions for the Care of Hot Tub Covers The underside of your hot tub cover is a good reflection of the condition of your water. Poor water balance will quickly change its texture and color, and can significantly minimize the life span of your cover. Please take steps to correct any water chemistry problems quickly in order to avoid severe damage to your cover. Even with perfect water balance, it is recommended that you wash the inside of the cover on a monthly basis to remove any chemical residue. 24

General Warnings & Safety Precautions Please ensure that you have read and understood the following warnings and precautions before using, or allowing someone else to use your new hot tub. Doing so will ensure that you get the most out of your investment. Warning: Water temperature above 38 degrees Celsius may be injurious to your health. Warning: Before entering the hot tub, measure the water temperature with an accurate thermometer. Prolonged soaking in temperatures in excess of 38 degrees Celsius may cause drowsiness, fainting and may induce Hyperthermia. Hyperthermia occurs when the internal temperature of the body reaches a level several degrees above the normal body temperature of 37 degrees Celsius (98.6 Degrees F.) The symptoms of Hyperthermia include an increase in the internal temperature of the body, dizziness, lethargy, drowsiness, and fainting. The effects of Hyperthermia include failure to perceive heat; failure to recognize the need to exit the hot tub, unawareness of impending hazard; fetal damage in pregnant women; physical inability to exit the hot tub, and unconsciousness resulting in danger of drowning. Warning: Do not use drugs or alcohol before or during the use of a hot tub to avoid unconsciousness and possible drowning. Warning: The use of alcohol, drugs, or medication can greatly increase the risk of fatal Hyperthermia. Any persons with heart or circulatory conditions, or on prescribed medication should consult their physician before using a hot tub. Warning: Extreme Caution must be exercised to prevent unauthorized access by children. To avoid accidents, ensure that children cannot use the hot tub unless they are supervised. Warning: Do not use the hot tub unless all suction guards are installed to prevent body and hair entrapment. Warning: People using medications and/or having an adverse medical history should consult a physician before using a hot tub. Warning: People with infectious diseases should not use a hot tub. Warning: To avoid injury, exercise care when entering or exiting the hot tub. Warning: Pregnant or possibly pregnant women should consult a physician before using a hot tub. Warning: Do not use your hot tub immediately following strenuous exercise. Warning: Prolonged Immersion in a hot tub may be injurious to your health. 25

Avertissement: ne pas laisser les enfants utiliser une cuve de relaxation sans surveillance. Avertissement: pour eviter que les cheveux ou une partie du corps puissent etre aspires, ne pas utiliser une cuve de relaxation si les grilles de prise d aspiration ne sont pas toutes en place. Avertissement: les personnes qui prennent des medicaments ou ont des problemes de sante devraient consulter un medecin avant d utiliser une cuve de relaxation. Avertissement: pour eviter des blessures, user de prudence en entrant dans une cuve de relaxation et en sortant. Avertissement: pour eviter l evanouissement et la noyade eventuelle, ne prendre ni drogue ni alcool avant d utiliser une cuve relaxation ni quand on s y trouve. Avertissement: les femmes enceinte, que leur grossesse soit confirmee ou non, devraient consulter un medecin avant utiliser une cuve de relaxation. Avertissement: il peut etre dangereux pour la sante de se plonger dans l eau a plus de 38 c Avertissement: avant d utiler une cuve de relaxation mesurer la temperature de l eau a l aide d un thermometre precis. Avertissement: ne pas utiliser une cuve de relaxation immediatement apres un exercice fatigant. Avertissement: l utilisation prolongee d une cuve de relaxation peut etre dangereuse pour la sante Avertissement: ne pas placer d appareil electrique (luminaire, telephone, radio, televiseur, etc) a moins de 1.5 m de cette cuve de relaxation. Avertissement: la teneur de l eau en matiers dissoutes doit etre conforme aux directives du fabricant. Avertissement: la consommation d alcool ou de drogue augmente considerablement les risques d hyperthermie mortelle dans une cuve de relaxation. 26