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To: City of Richmond Community Safety Committee Report to Committee Date: August 12, 2016 From: John McGowan. Fire Chief, Richmond Fire-Rescue File: 09-5000-01 /2016-Vol 01 Re: Richmond Fire-Rescue Monthly Activity Report- July 2016 Staff Recommendation That the staff report titled "Richmond Fire-Rescue Monthly Activity Report- July 2016", dated August 12, 2016 from the Fire Chief, Richmond Fire-Rescue, be received for information. John McGowan Fire Chief (604-303-2734) Att. 2 REPORT CONCURRENCE CONCURRENCE OF GENERAL MANAGER V/Jy(Ls(_vtf REVIEWED BY STAFF REPORT I AGENDA REVIEW SUBCOMMITTEE INITIALS: 5133528 CS - 67

August 12, 2016-2- Staff Report Origin This report provides Council with an update on Richmond Fire-Rescue (RFR) activities. RFR continues to work towards the City's vision of being the most appealing, livable, and wellmanaged community in Canada, through the delivery of its programs and services. RFR is reporting on its activities in support of its mission: To protect and enhance the City's livability through service excellence in prevention, education and emergency response. This report supports Council's 2014-2018 Term Goal #1 A Safe Community: Analysis Maintain emphasis on community safety to ensure Richmond continues to be a safe community. Community Involvement RFR advances public awareness, education and community bridge building by participating in training events and community activities. During July 2016 the following events took place: Public Education and Fire Safety Trailer visits to: Garden City Elementary, Spul'u'Kwuks Elementary and the Richmond Pentecostal Church Childcare Facility. Community events attended include: City of Richmond Salmon Festival I Ships to Shore Event and the Public Works Yard Works on Wheels. Staff engaged with over 30,293 children and adults in the community providing fire safety and harm reduction information. Safety messaging during July 2016, focussed on road safety. The public was made aware of key safety points in RFR's monthly safety messaging through the media, Facebook posts and fire hall sign messaging. Emergency Response RFR' s goal is to respond to events in a manner where loss of life, reduction of property damage and protection of the environment is mitigated. In July 2016 there were a total927 incidents, representing a 4% reduction in calls (Attachment 1). The average time on scene for RFR crews was 28.33 minutes, an increase of9% from 2015. Industry standards state that the first in unit for emergency events should be on scene within 6:20 minutes of receiving the call 90% of the time. This measurement is from the times the tones go off in the hall to the time the first unit arrives on scene to the dispatched address. 5133528 CS - 68

August 12, 2016-3- For the month of July 2016, RFR first unit on scene time was 7:34 minutes 90% of the time. RFR continues to strive to meet the industry standard and will report monthly on this metric. In July 2016 there were 95 dispatched fire calls. Of those 74 were reportable with damage, 245 apparatus were used and 664 fire personnel attended. Fire damage and property losses during the month are estimated at $455,300. This total includes $440,200 for building/asset loss and $15,100 for content loss. The total building/asset and content value at risk was estimated to be $25,443,000 and the total value preserved from damage was $24,987,700. These numbers translate to 98% of value was protected (Figure 1). ' Figure 1: Fire Calls By Type and Loss Estimates- July 2016 Estimated Estimated Incident Type Call Building/ Building/ Breakdown Volume Asset Asset Loss Value($) ($) Estimated Estimated Estimated Content Content Total Valne Value($) Loss($) Preserved ($) Residential: Single family 8 3,608,000 115,000 500,000 5,050 3,987,950 Multi family 5 4,700,000 10,000 1,410,000 50 6,099,950 Commercial I Industrial 7 10,000,000 50 3,000,000-12,999,950 Outdoor 50-150 - - 150 Vehicle 4 2,215,000 315,000 10,000 10,000 1,900,000 Totals* 74 20,523,000 440,200 4,920,000 15,100 24,987,700 *The dollar losses shown in this table are preliminary estimates. They are derived from RFR's record management system and are subject to change due to delays in reporting and confirmation of actual losses from private insurance agencies (as available). Fire crews minimized loss and limited fires to their place of origin in notable July 2016 incidents: Mutual aid was provided to Delta Fire Hall. Crews were dispatched to Delta to staff their Fire Hall due to their resources being exhausted fighting the Bums Bog fire and a separate house fire. Structure fire on McNeily Road. Arriving crew found the fire on a porch which had traveled up the exterior wall, below the second story window. Crew used water to mitigate the fire. A Fire Investigator was called to scene for investigation. Tug boat fire near River Road. The tug was secured and tied off at the dock where crews proceeded to knock down the fire using both water and Cold Fire. The Vancouver Fire Boat and Shady Island Coast Guard also attended the scene but were not used by RFR. Vehicle fire on Mitchell Road of front end loader with wood chips. Crews used water and Cold Fire to extinguish the fire. 5133528 CS - 69

August 12, 20 16-4- Boat dock fire at McDonald Road. Multiple crews attended and used water and Cold Fire to extinguish the fire. Boat fire at Milltown Marina on Richmond Island. Multiple crews attended and used water and Cold Fire to extinguish the fire. RFR managed to contain the fire to only one boat, which suffered extensive damages to its console. Commercial property gas leak and structure fire on No.5 Road. On arrival crews were advised there was no fire, but there was evidence of gas smell. Crews co-ordinated with Fortis Gas, BC Hydro, BCAS and RCMP to secure the site. Crews also provided medical care to a patient suffering from burns to her face and arms. Ventilation fans were used to vent the restaurant and WorkSafe BC was advised. RFR crews attended medical calls resulting from a motor vehicle incident on Russ Baker Way. On arrival crews found a vehicle that had been struck in the roof by an SUV, which had become airborne after hitting a concrete median. Crews secured the scene and provided rescue to those occupants still inside the vehicles. Medical aid was provided and some patients were transferred to BCAS care and transfered to Vancouver General Hospital. Once all of the patients were removed and the scene was secured, crews remained on scene to assist debris clean up and restore traffic flow. Financial Impact None Conclusion During July 2016, calls for emergency response decreased by 4% from July 2015. The most significant change was a decrease actual fires. RFR will continue to monitor these activities to identify trends and ensure potential solutions. The continued increas~ in RFR's emergency response has a direct impact on unit availability, response times, availability for non-emergency operations and in-service training. RFR continue to review the available statistics and amend resource allocation as necessary. John McGowan Fire Chief (604-303-2734) JM:js Att. 1: Suppression Activity Att. 2: Location of July's Fire, Medical and MVIs 5133528 CS - 70

ATTACHMENT 1 Suppression Activity The following chart provides a month to month comparison regarding incidents occurring in July 2015 and 2016. In July 2016, there were a total of927 incidents, compared to 966 in July 2015. This represents a decrease of 4%. Table 1: July 2015 & 2016 Calls for Service Volumes 600 500 -~ 400._.. ; 300.. 200 ~ - 1.-t -,..._.,..._ -.. 100 - - r, r--- ~- I I,... 0 = Alarm Activated ~ ~~ Motor Fire HazMat Medical Vehicle Incident ~ _dl c:fl _,..., Public Public Special Technical Hazard Service Transport Rescue 0 Jul-15 143 132 9 495 120 17 46 3 1 0 Jul-16 125 95 1 489 122 21 65 8 1 Call Type Legend: HazMat: includes fuel or vapour; spills, leaks, or containment Medical includes: cardiac arrest, emergency response, home or industrial accidents Public Hazard includes: aircraft emergency, bomb removal standby, object removal, or power lines down Public Service includes: assisting public, ambulance or police, locked in/out, special events, trapped in elevator, water removal 5133528 CS - 71

ATTACHMENT 1 First Responder Totals Medical first responder incidents, including motor vehicle events, comprised 89% of the total emergency responses for RFR during the month of July 2016. A detailed breakdown of the medical incidents for July 2015 and 2016 is set out in the following table by sub-type. There were a total of 489 medical incidents in July 2016 compared to 495 in July 2015, a decrease of 1.2%. Table 2a: July 2015 & 2016 Medical Calls by Type 100 80 60 - r- r--r- 40 20 0 lojul-15 lojul-16 ril ~ r fh Carbon Abdominal Breathing Cardiac Convulsion/ Allergy Animal Bite Assault Back Pain Burns Monoxide Chest Pain Pain Problems Problems Seizure Inhalation 1 6 0 14 2 62 1 0 26 67 19 0 8 2 8 1 69 2 1 22 64 13 - I I Table 2b: July 2015 & 2016 Medical Calls by Type 120 100 80 60 ~- : r- r-- - 40 20 0! ~ r1l 0---, = [ l""'""""l-- r- - - r-- r- Diabetic Eye Falls I Sick Traumatic Drowning Exposure Overdose Pregnancy Psychiatric Stroke Problems Problems Fainting (Unknown) Injury lojul-15 7 0 0 128 1 10 3 4 96 18 30 lojul-16 8 1 1 103 0 4 1 2 112 30 37 5133528 CS - 72

ATTACHMENT 1 Fire Investigations The fire investigation statistics for July 2016 are listed below: Table 3: Total Fire Investigation Statistics-July Suspicious Accidental Undetermined Residential- Single-family 1 6 1 Residential- Multi-family - 5 - Commercial/Industrial 1 4 2 Outdoor 8 39 3 Vehicle - 4 - Totals 10 58 6 RFR investigators report all suspicious fires to the RCMP, while working alongside RCMP staff to address potential risks to the community. Hazardous Materials Table 4: HazMat Calls By Type-July Details Natural Gas I Propane Leaks (small) 1 Totals 1 5133528 CS - 73

Figure 1: Location of reportable fires attended in July (total74) ATTACHMENT 2 0 a:., 0 z a: 0 s: ~ a: ~ ~ "'!1: a; ~ I- Legend esc Fire incidents: Total of 74 5133528 CS - 74

ATTACHMENT 2 Figure 2: Location of medical calls in July {total 489) Legend,.,, Medical incidents: Total of 489 5133528 CS - 75

ATTACHMENT 2 Figure 3: Location of MVI calls in July (total122) Legend ~ MVI incidents: Total of 122 5133528 CS - 76