Transporta on Resource Guide

Transporta on Resource Guide

Need A Ride? there are a wide variety of transporta on op ons available in Eau Claire County. Ride the bus! The City of Eau Claire operates a fixed route bus system, u lizing a fleet of 22 low floored, ramp equipped buses. The majority of the neighborhood routes operate on an hourly frequency with the more heavily traveled routes providing 30 minute service. City of Eau Claire Transit offers reduced fare bus passes for people age 65 and older and people with disabili es. Seniors (65 or older) must show proof of age or a Medicare Card to receive half fare. Disabled passengers must show driver their Medicare Card or Reduced Fare Card to receive half fare. Cash Tokens/Tickets Regular Fare $1.50 8/$10 Elderly/Disabled reduced fare $0.75 15/$10 Monthly Pass unlimited rides $45 Elderly/Disabled reduced pass $23 All fares are non refundable. Exact fare required, drivers do not carry change. Passes, tokens and ckets may be purchased from the transit drivers or at the Eau Claire Transit office: Central Maintenance Facility, 910 Forest Street, Eau Claire WI For Reduced Fare Card, contact Eau Claire Transit at h p://www.eauclairewi.gov/transit home or (715) 839 5111, y: use Relay (711). Badger Care Cards and MA Forward Cards do NOT qualify passengers for half fare. Not sure how to ride the bus? A tutorial is available on the Eau Claire Transit web site: www.ecbus.org or call Eau Claire Transit Office 715 839 5111, y: use Relay (711) for more informa on. If you are not able to use the city bus system or live outside the cites of Eau Claire or Altoona, you may qualify for the paratransit or specialized transporta on programs. If you are not able to use the city bus system or live outside the ci es of Eau Claire and Altoona, you may qualify for the paratransit specialized transporta on program. The City of Eau Claire, in partnership with Eau Claire County, provides specialized transporta on services through a contract with Abby Vans, Inc. In addi on, the Center for Independent Living for Western Wisconsin, Inc. (CILWW) and Triniteam Caregivers offer volunteer driver transporta on programs in Eau Claire County. There are also a number of private van services, taxis and specialized medical transport vehicles. For a full lis ng, see Transporta on Services and Taxicabs in the yellow pages of your phone book. If you have ques ons about transporta on op ons or need assistance with paying for transporta on, please contact the Aging & Disability Resource Center at 715 839 4735, 1 888 338 4636, y: use Relay (711), adrc@co.eau claire.wi.us. 1

Paratransit Transporta on Program The City of Eau Claire and Eau Claire County contract with Abby Vans, Inc., to provide this program. The program is for people whose disabili es prevent them from using the city bus system and for adults with disabili es and people age 60+ who live in the rural areas of the county and do not have access to any transporta on service. Rides can be provided for medical, employment, shopping, social and personal business purposes. Interested individuals must complete an applica on for Paratransit Cer fica on, applica on available at: Eau Claire Transit www.ecbus.org, or 715 839 5111, y: use Relay (711). Aging & Disability Resource Center of Eau Claire Countyadrc@co.eau claire.wi.us or 715 839 4735, 1 888 338 4636, y: use Relay (711) Center for Independent Living of Western Wisconsin, Inc., 715 514 4200. Abby Vans, Inc. provides paratransit transporta on service in Eau Claire County. Paratransit service hours: 6:00 am 10:00 pm, Monday through Saturday Once you have completed and returned the applica on to Eau Claire Transit, it takes 21 days for the applica on to be reviewed and either approved or denied. If your applica on is denied, you will be provided with an appeals process. If your applica on is approved, you will be no fied and you can start contac ng Abby Vans, Inc., directly to request services. You need to call Abby Vans, Inc., 1 800 236 8438 at least 24 hours in advance to schedule rides. Rider co payment is $3.00 per one way trip. Federal, state and local funding pay part of this cost for you. Full cost is actually $17.90 to $20.90 per one way trip. Specialized Transporta on Program The Aging & Disability Resource Center of Eau Claire County contracts with Abby Vans, Inc., to provide the Specialized Transporta on program for adults with disabili es and people age 60+ who do no have access to any transporta on service on Sunday and for trips to loca ons outside of Eau Claire County. Rides can be provided for medical, employment, shopping, social, and personal business purposes. Interested individuals must complete an Applica on for Specialized Transporta on. The Applica on for Specialized Transporta on available at: Aging & Disability Resource Center of Eau Claire County adrc@co.eau claire.wi.us or 715 839 4735, 1 888 338 4636, y: use Relay (711) Specialized Transportation service hours are 7:00 am to 2:00 pm on Sunday. 2

Trips to loca ons outside of Eau Claire County Trips Monday through Sunday may be requested, but may be limited due to program funding. You must contact Abby Vans, Inc., 1 800 236 8438, at least 48 hours in advance to schedule rides. Rider co payment is $3.00 per one way trip for rides on Sundays. Rider co payment is $3.00 per one way trip plus 55 per mile for trips to loca ons outside of Eau Claire County. The mileage for 55 per mile for out of county begins at Eau Claire County line and ends at the out of county des na on. Federal, state and local funding pay part of this cost for you. Full cost is actually $17.90 to $20.90 per one way trip and $1.45 per mile for trips outside of Eau Claire County. For more informa on, contact the Aging & Disability Resource Center 715 839 4735, 1 888 338 4636, y: use Relay (711) adrc@co.eau claire.wi. The Center for Independent Living for Western Wisconsin,Inc., New Freedom Transporta on program and Triniteam Caregivers volunteer driver transport in Eau Claire County. Chippewa Valley Airport Service offers trips to the Veterans Administra on Hospital in Minnesota. Private van service, taxi and specialized medical transport vehicles. Abby Vans, Inc. 1 800 236 8438 715 743 3364 h p://abbyvans.com W5621 Todd Road, Neillsville WI 54456 Office Hours: 8:00 am 5:00 pm, Monday Friday Paratransit & specialized transporta on First aid and CPR cer fica on required for all drivers All vehicles are licensed and inspected Non emergency, specialized transporta on 24 hours, 365 days a year Center for Independent Living for Western WI, Inc. 2004 Highland Avenue, Eau Claire, WI 54701 715 514 4200, 1 877 577 8452 www.cilww.com Office Hours: 8:00 am 4:30 pm, Monday Friday Center for Independent Living provides rides for elderly and people with disabili es. New Freedom Volunteer Driver Program Volunteer drivers use their own vehicle and are reimbursed for mileage by the Center for Independent Living for Western Wisconsin, Inc., to provide rides to persons who do not qualify for other transporta on programs or need transporta on to a loca on outside of Eau Claire County. 3

New Freedom Volunteer Driver Program: Suggested Dona on: Round trips less than 50 miles $5.00 Round trips between 50 and 100 miles $8.00 Round trips between 101 and 150 miles (must first be approved by Center of Independent Living) $10.00 New Freedom Voucher Program For elderly or disabled, who have transporta on barriers who drive themselves or have their own drivers available. Vouchers help pay for costs of transporta on on a temporary. Par cipants must be elderly or have a disability. Chippewa Valley Airport Service 6204 Chuck Lane, Eau Claire WI 54703 715 830 9400 1 877 811 4211 Chippewavalleyairportservice.com Daily transporta on to Minneapolis MN airport and stop available at VA hospital. Van is not handicap assessable. One way prices per person to Minneapolis Airport: from Rice Lake $50; Eau Claire $36; Menomonie $33 Baldwin $30; Hudson $25. Chippewa Valley Timebank The Chippewa Valley Timebank provides a way for community members to exchange me and services. For more informa on: www.chippewavalley mebank.org info@chippewavalley mebank.org Eau Claire Transit 910 Forest Street, Eau Claire WI 54703 715 839 5111 y: use Relay (711) www.ecbus.org Office Hours: 7:30 am 5:00 pm, Monday Friday For more informa on visit Eau Claire Transit web site www.ecbus.org. Ride The Bus training available. Eau Claire Bus Service 6:00 am 10:00 pm, Monday Friday, 8:00 am 6:00 pm Saturday Altoona Bus Service 6:00 am 6:00 pm, Monday Friday, 8:00 am 6:00 pm Saturday Cash** Tokens/Tickets Regular Fare $ 1.50 8 for $10 Elderly Disabled *Discount $.75 15 for $10 Monthly Pass $45.00 Elderly Disabled Pass $23.00 ** Exact Fare is needed. For discount, show bus driver your Medicare Card or fill out applica on form available at Eau Claire Transit, www.ecbus.org (715) 839 5111. 4

Greyhound Lines Greyhound Sta on Terminal inside McDonalds 715 874 6966 www.greyhound.com Call to verify hours Sta on: 6 am 10 pm, Monday Sunday & holiday Express: 7:30 am 6 pm, Monday Sunday & holiday Ticke ng: 7:30 am 6 pm, Monday Sunday & holiday Handi Li 1779 10th Street, Cumberland WI 54829 715 822 5077 1 800 989 7433 Office Hours: 5:30 am 5:30 pm, Monday Friday Transporta on: 5:30 am 5:30 pm, Saturday dialysis transporta on Serves elderly, disabled, children western WI & MN Door to door, non emergency, wheelchair/li Prefer 1 2 day advance no ce First aid and CPR cer fied drivers Jefferson Line Intercity 2100 East 26th Street, Minneapolis MN 715 874 6966 info@jeffersonlines.com Office Hours: 8:00 am 5:00 pm, Monday Friday Non emergency bus route Operates 7 days per week, 365 days per year Wheel chair/li /cot accessible Must purchase cket on line or by phone Pa ents Express 17009 County Highway J, Chippewa Falls WI 54729 1 866 336 7915 Transporta on hours: 8:00 am 5:00 pm, Monday Friday. Wheelchair li, smoke free flat rate in Eau Claire Tender Care Transport, Inc. 1592 118th Street, Chippewa Falls WI 54729 715 835 2435 1 800 498 2050 www.tendercaretransport.com Monday Friday 5 am 7 pm, Saturday 5 am 3 pm Private pay services Call for rates Charter group tours 5

Triniteam Caregivers 202 Graham Avenue, Eau Claire WI 54701 715 836 8106 Office Hours: 8:00 am 4:30 pm, Monday Thursday 8:00 am 12:00 Noon, Friday Volunteer transporta on for adults age 60+ and adults with disabili es who are able to get in private car 2 business days no ce Transporta on priority given for medical appointments and grocery shopping Western Dairyland, EOC 418 Wisconsin Street, Eau Claire WI 54703 715 836 7511, ext. 1151, 1 800 782 1063, ext. 1216 www.westerndairyland.org/transporta on Wheels N Work Program can help families and individuals with transporta on through low interest loan program. Wright Way Transport 901 25 1/2 Street, Chetek WI 54728 715 642 1616 wrightwaytransport@gmail.com Hours: 7:30 am 6:30 pm Monday Friday 8:00 am 5:00 pm Saturday A & J Mobility 2650 Prospect Drive, Eau Claire WI 54703 715 874 6630 1 877 833 9830 www.aandjmobility.com Vehicle modifica on Wheelchair li s and hand controls Wheelchair accessible vehicle rentals Disabled Parking Permit Wisconsin Department of Transporta on Division of Motor Vehicles 3115 Melby Street, Eau Claire WI 54703 8:30 am 4:45 pm, Monday Friday Wisconsin Department of Transporta on Division of Motor Vehicles 718 W. Clairemont Avenue, Eau Claire 7 am 5 pm, Tuesday & Thursday Authorized health care specialist must cer fy permanent or temporary disability for the Disable Parking Iden fica on Card. 6

Transporta on related services Local taxi companies. Call for service hours and rates: A 1 Eau Claire Taxi, 715 379 4257 Bella Taxi, 715 828 5044 Door to Door Taxi and Transporta on, 715 514 4550 Limo Economy Cab, 715 835 1413 Mr. Cab Taxi Service, 715 271 1000 Town & Country Taxi, 715 563 7272 Medical Assistance Covered Transporta on Depending on your type of Medical Assistance coverage, transporta on for medical appointments may be covered. This includes any transporta on to get to and from medical appointments as well as ambulance services in the case of an emergency. How to schedule a ride to a Medical Assistance covered appointment Call Medical Transporta on Management, Inc. (MTM, Inc.) 1 866 907 1493, y: 1 866 288 3133. You need to schedule a ride at least two days prior to appointment. If you do not call two days before an appointment, you may have to reschedule your appointment. If you have an urgent appointment and cannot wait two days to go to an appointment, a ride may be scheduled within three hours. If you have regularly scheduled appointments three or more mes a week, your doctor can work with MTM, Inc., to schedule your regularly reoccurring rides. For specific ques ons regarding what your Medical Assistance plan covers, contact 1 800 362 3002. For ques ons about transporta on op ons, contact: Aging & Disability Resource Center (715) 839 4735, 1 888 338 4636, y: use Relay (711) adrc@co.eau claire.wi.us 7