Intrigue User Manual for: INT-1, INT-20 CAUTION DO NOT DISCARD THIS MANUAL Important operating and maintenance instructions included. Read, understand, and follow these instructions for safe installation and operation. GAS-FIRED If the information in these instructions is not followed exactly, a fire or explosion may result causing property damage, personal injury, or loss of life. Do not store gasoline or other flammable vapors or liquids in the vicinity of this or any other appliance. What to do if you smell gas: Do not try to light any appliance Do not touch any electrical switch. Do not use any phone in your building. Immediately call your gas supplier from a neighbor s phone. Follow the gas supplier s Instructions. If you cannot reach your gas supplier, call the fire department. Installation and service must be performed by a qualified installer, service agency, or the gas supplier. HOT! DO NOT TOUCH. SEVERE BURNS MAY RESULT. CLOTHING IGNITION MAY RESULT. Glass and other surfaces are hot during operation and cool-down. Keep children away. CAREFULLY SUPERVISE children near this appliance. Alert children and adults to hazards of high temperatures. Keep clothing, furniture, draperies, and other combustibles away. For outdoor use only It is imperative the burner be kept clean Improper installation, adjustment, alteration, service, or maintenance can cause injury or property damage. Read the installation and maintenance instructions thoroughly before installing or servicing this equipment. Page 1 Intrigue 90215 REV E 6/7/2012
Read this manual before installing or operating this appliance. Please retain this owner s manual for future reference. Congratulations on selecting an Outdoor GreatRoom Company decorative gas appliance. As a new owner of an Intrigue, you ll want to read and carefully follow all of the instructions contained in this owner s manual. Pay special attention to all cautions and warnings. This owner s manual should be retained for future reference. We suggest you keep it with other important documents and product manuals. This information contained in this owner s manual, unless noted otherwise, applies to all models and gas control systems. Your new Intrigue will give you years of durable use and trouble-free enjoyment. Homeowner Reference Information We recommend that you record the following pertinent information about your appliance Model name: Date of purchase/installation Serial Number: Location on appliance: Dealer purchased from: Dealer Phone: Notes: Listing Label Information/Location The model information regarding your specific appliance can be found on the rating plate attached to your burner via a metal chain. See the sample rating plate below for locations of specifications. Model Fuel Type Orifice Size XXXXXX Serial no. Page 2 Intrigue 90215 REV E 6/7/2012
Table of Contents 1. Listing and Code Approvals....4 A. Appliance Certification... 4 B. BTU Specifications......4 2. Getting Started.5 A. Design and Installation Considerations.. 6 B. Inspect the Appliance and Components...6 C. Framing enclosures for LP Supply Systems...7 3. Fuel Information.. 8 A. Fuel type.....8 B. Gas Pressure requirements...8 C. Gas connection.. 8 D. LP Gas supply information..9 4. Setting up the Intrigue...9 A. Burner Assembly... 9 5. Operating Your Intrigue..14 6. Troubleshooting...16 7. Maintaining and Servicing.. 17 8. Reference Materials...18 9. Warranty terms..19 Page 3 Intrigue 90215 REV E 6/7/2012
1 Listing and Code Approvals A. Appliance Certification B. BTU Specifications MODEL: INTRIGUE LABORATORY: Underwriters Laboratories, Inc. (UL) TYPE: Decorative Gas-Fired Outdoor Fireplace Model Max Input BTUH Orifice Size INTRIGUE-1 4500 BTU/hr #72 STANDARD: IAS US requirements for Outdoor gas fireplaces, Draft 4-96 and CSA requirement for Outdoor Gas Fireplaces, CR-97-003 The Intrigue has been tested in accordance with IAS US requirements for Outdoor Gas Fireplaces, Draft 4-96 and CSA requirement for Outdoor Gas Fireplaces, CR-97-003 for Canada and has been listed by Underwriters Laboratory (UL) for installation and operation as described in these installation and operating instructions. The installation must conform with local codes or, in the absence of local codes, with the National Fuel Gas Code ANSI Z223.1 or CAN/CGA-B149.1, National Gas Installation Code or CAN/CGA- B149.2, Propane Installation Code. Page 4 Intrigue 90215 REV E 6/7/2012
2 Getting Started Required Tools 2 Open Ended Wrenches To make gas connections Leather Gloves To protect hands while installing glass cylinder Two (2) D Batteries and One (1) A23 battery for optional remote (not included) Required for remote operation system. What s Included? 10 Glass Cylinder Wing nut (x2) Remote (optional Accessory) Regulator (for 1 lb tank models) -OR- Propane hose and regulator (for standard tank models) Securing Bracket Protective Sleeve Burner Module Included but not pictured: Optional cable tie Hook and loop fastener strip Control Module Venturi Top Page 5 Intrigue 90215 REV E 6/7/2012
This appliance is a Decorative Gas Appliance for be used for cooking. Place the Intrigue on a flat and stable surface in an outdoor location such as a patio or deck. locate the appliance where it will get excessively wet or submerged in water. A. Design and Installation Considerations When planning an appliance installation, it s necessary to determine the following information before installing: Where will the appliance be installed? See section 2 Gas supply piping. Important: See section3 In compliance with UL standards, this appliance requires 24 of clearance to combustibles directly above the unit. Zero clearance on all sides of venturi top and mounting surface is acceptable. Carefully remove all burner components from packaging. Read all instructions before beginning installation. Follow these instructions carefully during installation to ensure maximum safety and benefit. Fire Risk Provide adequate clearance: Around air openings. For service access. Asphyxiation Risk This gas appliance is for outdoor use in a well-ventilated space. Do NOT use this appliance if any part of it has been underwater. Have a qualified service technician inspect the appliance and replace any part of the control system and any gas control which has been underwater. Do not burn solid fuels in this gas appliance B. Inspect the Appliance and Components Inspect appliance and components for damage. Damaged parts may impair safe operation. Do NOT install damaged, incomplete, or substitute components Report damaged parts to your dealer. The Outdoor GreatRoom Company disclaims any responsibility for, and the warranty will be voided by, the following actions: Installation and use of any damaged components. Modification of the burner assembly Installation other than as instructed by the Outdoor GreatRoom Company. Any such action may cause a fire hazard Page 6 Intrigue 90215 REV E 6/7/2012
C. Framing enclosures for LP gas supply systems While the Intrigue was designed to hold a liquid propane tank directly beneath it, you may still prefer to build an enclosure for larger tanks. The information in this section relates to requirements for LP enclosures. Ventilation Enclosures must be ventilated by openings at the level of the cylinder valve and at floor level. Effectiveness must be determined with the cylinder(s) in place. One side of the enclosure must be completely open or, For an enclosure having four sides, a top and a bottom: - At least two ventilation openings at cylinder valve level shall be provided in the side wall, equally sized, spaced at 180 degrees (3.14 rad), and unobstructed. Each opening must have a total free area of not less than ½ square inch per pound (3.2 sq. cm/kg) of stored fuel capacity and not less than a total free area of 10 square inches (64.5 sq. cm.). - Ventilation opening(s) must be provided at floor level and shall have a total free area of not less than ½ square inch per pound (3.2 sq. cm/kg) of stored fuel capacity and not less than a total free area of 10 square inches (64.5 sq. cm.). If ventilation openings at floor level are in a side wall, there must be at least two openings. The bottom of the openings must be at floor level and the upper edge can t be more than 5 inches (127 mm) above the floor. Openings must be equally sized, spaced at 180 degrees (3.14 rad) and unobstructed. - Every opening must have minimum dimensions to permit the entrance of a 1/8 inch (3.2mm) rod. Accessibility Cylinder valves must be readily accessible for hand operation. A door on the enclosure to gain access to cylinder valves is acceptable, provided it is non-locking and can be opened without the use of tools. The design of the enclosure must be such that: - The LP supply cylinder(s) can be connected, disconnected, and the connections inspected and tested outside the cylinder enclosure. - Those connections which could be disturbed when installing the cylinder(s) in the enclosure can be leak tested inside the enclosure. - Be certain to mount or set the LP gas cylinder on a flat stable surface and retain it to prevent it from tipping. Minimum Clearances If the enclosure has a floor, there must be a minimum clearance of 2 inches (50.8 mm) from the lower surface of the floor of the enclosure to the ground. Page 7 Intrigue 90215 REV E 6/7/2012
3 Fuel Information A. Fuel Before making gas connections, ensure that the appliance being installed is compatible with the available gas type. This unit operates on propane only. B. Gas Pressure Proper input pressures are required for optimum appliance performance. Gas line sizing requirements need to be made following NFPA54 Pressure requirement for this appliance: Min- 11 in w.c. Max- 14 in. w.c. A preset non-adjustable tank regulator is supplied Fire Risk Explosion Risk In the event of hard pipe Installation, Verify inlet pressures. High pressure may cause overfire condition. Low pressure may cause explosion. Verify minimum pressures when other household gas appliances are operating. Install regulator upstream of valve if line pressure is greater than ½ psig. When hard piped, the appliance and its individual shutoff valve must be disconnected from the gas supply piping system during any pressures in excess of ½ psi (3.5 kpa). The appliance must be isolated from the gas supply piping system by closing its individual manual shutoff valve during any pressure testing of the gas supply piping system at test pressures equal to or greater than ½ psi (3.5 kpa). C. Gas Connection Note: Have gas supply line installed in accordance with local building codes, if any exist. If not, follow ANSI 223.1. Installation should be done by a qualified installer approved and/or licensed as required by the locality. (In the Commonwealth of Massachusetts installation must be performed by a licensed plumber or gas fitter.) Fire Risk Explosion Risk Verify inlet pressures. Gas build-up during line purge may ignite Purge should be performed by a qualified technician Ensure adequate ventilation. Ensure there are no ignition sources such as sparks or open flame nearby. Page 8 Intrigue 90215 REV E 6/7/2012 A small amount of air will be in the gas supply lines. When first lighting the appliance, it will take a short time for air to purge from the lines. Subsequent lighting of unit will not require such purging. CHECK FOR GAS LEAKS Fire Risk Explosion Risk Asphyxiation Risk Check all fittings and connections. Do not use open flame to check for leaks. After the gas line installation is complete, all connections must be tightened and checked for leaks with a commercially available, non-corrosive leak-check solution. Be sure to rinse off all leak check solution following testing. Fittings and connections may have loosened during shipping and handling.
D. LP Gas Supply The pressure regulator and hose assembly supplied must be used. Replacement pressure regulators and hose assemblies must be those specified in this manual. The LP gas supply cylinder used with LP models must be constructed and marked in accordance with the specifications for LP gas cylinders of the U.S. Department of Transportation (DOT). Cylinders must be stored outdoors in a well-ventilated area out of the reach of children. Disconnected cylinders must have threaded valve plugs tightly installed and must not be stored in a building, garage or any other enclosed area. Storage of this appliance indoors is permissible only if it has been disconnected from its fuel supply The LP gas cylinder supply system must be arranged for vapor withdrawal. The LP gas cylinder used must include a collar to protect the cylinder valve. When not in use, the LP gas must be turned off at the supply cylinder. The specific size and capacity of the cylinder(s) to be used: INTRIGUE-1: 1lb screw-on cylinder INTRIGUE-20: 20lb or larger with OPD connection 4 Setting up the Intrigue A. Burner Assembly - Before you begin- Check for damage. Do not use damaged components. If there is evidence of excessive abrasion or wear, or if the hose is damaged, the hose assembly must be replaced prior to the appliance being put into operation. Use only the replacement hose assembly specified by the manufacturer. If it is evident that the burner is damaged, the burner must be replaced prior to the appliance being put into operation. Use only the replacement burner assembly specified by the manufacturer. Position the assembly in the desired location. You must have easy access to the on/off switch included with this product. Before setting up the Intrigue: Make sure the table or mounting surface chosen contains a hole 1 1/2-2 3/4 in diameter for proper installation clearance and fastening. Make sure the tank valve is turned completely off (clockwise). Ensure the tank valve has the proper external mating threads (tank valve marked USE WITH TYPE 1 ). Inspect the hose shipped with the appliance for any damage. Do not use if there is evidence of damage. A hose is included with your kit, ensure that it is securely tightened to the fitting on the bottom of your Intrigue before attaching hose to tank. Connect the regulator assembly to the tank valve. Hand-tighten only (clockwise). Do not use a wrench to tighten! Use of a wrench may damage the quick closing nut and result in a hazardous condition. Position the hose out of pathways where people might trip over it or in areas where the hose might be subject to accidental damage. Page 9 Intrigue 90215 REV E 6/7/2012
Step 1: 1. Lower the Burner Module through the umbrella hole in your table or other mounting location. Step 2: Slide the Securing Bracket up the threaded rod positioned between the ignition wires and brass fitting at the top of the assembly facing in the direction shown below. Secure with a wingnut. Your burner assembly is now secured to the mounting surface. 2. Wingnut Page 10 Intrigue 90215 REV E 6/7/2012
I S Step 3: Slide the Control Module up the threaded rod (through the holes shown at lower left) Thread a wingnut onto the threaded rod to hold it in place while performing the next step. Insert brass fitting into the hole in the top of the Control Module. Using two wrenches, fully tighten the connection. 3a. 3b. 3c. Brass fittings Tighten Attach wingnut (snug to bottom of bracket after completing step 3c.) Step 5: Connect the wires hanging from the Burner Module to the Control Module as shown at right. Connect the wire with the small tip to the port labeled S Connect the wire with the large tip to the port labeled I 5. (Shown with battery pack removed) Page 11 Intrigue 90215 REV E 6/7/2012
Step 6 : Insert two (2) D Batteries into battery pack. The wires connecting the battery pack to the control module can be bundled and secured with the included optional cable tie if desired OR they can be left loose so that the battery pack can be separated from the unit and pulled out to the edge (as shown at right) for table configurations that make it difficult to replace batteries while they re mounted under the table. 6. -OR- Step 7: 7a. Moving now to the top side of your table, Remove the nuts from the threaded rods (at right) Set the Venturi Top on the Burner Module lining up the threaded rods with the holes in the underside of the Venturi Top Thread nuts back onto the threaded rods and tighten to secure 7b. Step 8: Wearing clean, soft leather gloves and eye protection to avoid accidental injury while handling glass, using a wet cotton swab, paper towel or similar, wet the gasket to ease glass installation. Carefully rock glass cylinder into place until it contacts metal base and sits flat and level. 8a. 8b. Page 12 Intrigue 90215 REV E 6/7/2012
Step 9: 9. With power switch in the OFF (Center) position, using two wrenches, securely fasten the supplied gas regulator or regulator and hose assembly (shown) to the threaded connector protruding from the bottom of the gas valve assembly. At this time, ensure ALL connections are securely tightened and checked for leaks. To install a 1lb tank, thread tank onto brass fitting and hand tighten securely. To install other tanks, hand tighten plastic collar adapter onto tank valve. Do not over-tighten. Turn to the next page for lighting and operation instructions Step 12: Concealing the valve assembly and Placing the Control switch Your Intrigue includes a cloth bag for concealing and protecting your product s inner workings. To use bag, simply open one end, slide up over the valve assembly until the top of bag is above the coiled aluminum gas line on the valve assembly. Pull drawstring to tighten. Secure bottom if not already tightened. The on-off switch has a built-in bracket that can be glued, screwed, or attached via hook-and-loop to surfaces near the control module. We suggest attaching it to the underside of your table near an outside edge to make for hassle-free operation. On/off switch Hold bead, pull string to tighten Page 13 Intrigue 90215 REV E 6/7/2012
5 Operating Your Intrigue Fire Risk Burn Risk HOT! DO NOT TOUCH. SEVERE BURNS MAY RESULT. CLOTHING IGNITION MAY RESULT. Glass and other surfaces are hot during operation and cool-down. Children and adults should be alerted to the hazards of high surface temperatures and should stay away to avoid burns or clothing ignition. Young children should be carefully supervised when they are in the area of the appliance Installation and repair should be done by a qualified service person. The appliance should be inspected before use and at least annually by a qualified service person. More frequent cleaning may be required as necessary. It is imperative that control valve, burner, and air passageways in venturi top be kept clean. Programming a Remote: An optional remote burner controller can be purchased for this product. Begin with the power switch in the Remote Operation position. To program your remote, locate the program button on the Control Module (shown at right) and press it with a paper clip or similar small object. A single chirp should be heard. Press the SET button on your remote and hold until two chirps are heard from the Control Module. The remote is now paired with your burner. SET Improper installation, adjustment, alteration, service, or maintenance can cause injury or property damage. For assistance or additional information consult a qualified installer, service agency, or the gas supplier. Before igniting your Intrigue for the first time: The power switch included with your Intrigue is labeled with three symbols. These indicate different modes of operation. Make sure burner is set to OFF before installing propane tank. Remote Operation Power/Flame OFF Power/Flame ON (manual Ignition) Program button LED indicator Speaker Page 14 Intrigue 90215 REV E 6/7/2012
FOR YOUR SAFETY, READ BEFORE LIGHTING! If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury, and/or loss of life. A. This appliance must be lit electronically. When lighting, follow these instructions exactly. B. Before lighting, smell all around the appliance area for gas. Be sure to smell next to the base of the appliance because some gas is heavier than air and will settle on the floor. WHAT TO DO IF YOU SMELL GAS: Do not try to light any appliance. Do not touch any electric switch, do not use any phone nearby. Immediately call your gas supplier from a neighbors phone. Follow gas supplier s instructions. If you cannot reach your gas supplier, call the fire department C. Use only your hand to turn the gas control knob on propane tank (if equipped), never use tools. If the valve won t turn by hand, don t try to repair it, call a qualified service technician. Force or attempted repair may result in a fire or explosion. D. Do not use the appliance if any part has been underwater. Immediately call a qualified service technician to inspect the appliance and replace any part which has been underwater. E. The gas pressure regulator provided with this appliance must be used. This regulator is set for an outlet pressure of 10.5 inches water column. Lighting Instructions 1. STOP! Read the safety information above. 2. Open propane tank valve (if equipped) 3. Locate three-position switch and set to ON position (I) 4. Burner should beep twice and begin sparking. Manual Ignition During first use, it may take longer than usual for flame to ignite due to air being present in gas line. This is normal. If sparking stops before flame ignites, turn the unit to the OFF position (O) and consult troubleshooting section of this manual (P.15) 5. To extinguish, put switch in OFF position. NOTE: This device contains an intelligent flame recognition system which will produce a spark until the presence of a flame is detected. Ensure that burner area and sensing/igniting electrodes are kept clear for proper operation. Remote Setup and Ignition 6. STOP! Read the safety information above. 7. Open propane tank valve (if equipped) 8. Locate three-position switch and set to REMOTE position (II) 9. If using remote for the first time you will need to program it to work with your Intrigue. Using a toothpick or other small instrument, depress the button on the remote receiver (located in the hole directly adjacent to the LED that flashes when the unit is turned on) until a beep is heard. Immediately press and hold the set button on your remote until two beeps are heard. This confirms remote has been programmed. 10. Burner should beep twice and begin sparking. During first use, it may take longer than usual for flame to ignite due to air being present in gas line. This is normal. If sparking stops before flame ignites, turn the unit to the OFF position (O) and consult troubleshooting section of this manual (P.15) 11. To extinguish, press ON/OFF button on remote. Page 15 Intrigue 90215 REV E 6/7/2012
Fire Risk High Temperatures Keep combustible household items away from appliance. Do NOT obstruct combustion and ventilation air. Do NOT place combustible items on top of or near appliance. Keep furniture, draperies away from appliance. Do NOT use gasoline, lantern fuel, kerosene, charcoal lighter fluid, or similar liquids in this appliance. Combustible materials, flammable liquids, or vapors may ignite. 6 Troubleshooting With proper installation, operation, and maintenance, your Intrigue will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service person in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide should only be used by a qualified service technician. Symptom Possible Causes Corrective Actions Igniter sparks but will not light Unit ignites but will not stay lit, or spark continues after ignition Burner ignites and self-extinguishes Tank may be empty Spark may not be occurring from burner area Sensing rod may not be near enough to flame Sensing rod may be blocked by debris Glass may not be installed correctly Burner may be wet The unit may have low batteries Replace tank with a full one Ensure wires are not shorted or pinched Replace bad wires and check all connections. relocate sensing rod into flame Clean burner and sensing electrode Re-seat glass on gasket snugly Dry off burner and check ports for water replace used batteries No spark is present when attempting to ignite Batteries not installed or batteries may be dead Switch wiring may be damaged or disconnected Replace batteries Check wiring for damage. Replace wiring if needed Page 16 Intrigue 90215 REV E 6/7/2012
7 Maintaining and Servicing Although the frequency of appliance servicing and maintenance will depend on the use and type of installation, a qualified service technician should perform an appliance checkup annually. Storage of an appliance indoors is permissible only if the cylinder is disconnected and removed from the appliance. Risk of injury or property damage Before servicing: Turn off utilities to appliance. Ensure the appliance is completely cooled. Annual inspection by a qualified technician is recommended. Check: Obstructions of combustion and ventilation air. Condition of burner assembly. Burner ignition and operation. Gas connections and fittings. Risk of: Fire Delayed ignition or explosion Exposure to combustion fumes Odors Inspect Maintenance Tasks Glass Venturi Disc Burner Assembly Valve and remote assembly Inspect glass for cracks or chips Carefully remove glass and clean With glass removed, inspect venturi disc for debris or damage. Clean disc using a soft rag and non-abrasive cleaner Inspect for damage or debris. Carefully wipe down surface being careful not to bend or break electrodes Inspect for damaged or disconnected wires Ensure correct operation of ignition and remote system Check for gas leaks and tighten connections Page 17 Intrigue 90215 REV E 6/7/2012
8 Reference Materials Part description Part Number QTY 10 Glass cylinder INTRIGUE-GLASS 1 Venturi disc INTRIGUE-VFTOP 1 Battery Pack INTRIGUE-BATT 1 Electronically controlled gas valve INTRIGUE-VALVE 1 Igniter INTRIGUE-SPARK 1 Flame sensor INTRIGUE-SENSE 1 Control Switch INTRIGUE-SWICH 1 Hose and regulator for 1lb model INTRIGUE-REG1 1 Hose and regulator for 20lb model INTRIGUE-REG20 1 Remote controller INTRIGUE-REMT 1 The Outdoor Greatroom Company 2015 Silver Bell Road, #195, Eagan, MN 55122 www.outdoorgreatrooms.com Please contact your Outdoor Greatroom Company dealer with any questions or concerns. For the number of your nearest Outdoor Greatroom dealer, please call 866.303.4028. - NOTES - Page 18 Intrigue 90215 REV E 6/7/2012
The Outdoor GreatRoom Company Outdoor Products Limited One-Year Warranty The Outdoor Greatroom Company extends the following warranty for Outdoor Greatroom outdoor products used in the United States of America or Canada. Dealers and employees of The Outdoor Greatroom Company have no authority to make any warranty or authorize any remedies in addition to or inconsistent with the terms of this warranty. This warranty gives you specific legal rights. You may also have other rights that vary from state to state. The Outdoor Greatroom Company warrants that this Outdoor Greatroom Outdoor Product (the Product ) will be free from defects in material and workmanship for a period of one year from its date of purchase. This warranty is subject to the conditions, exclusions and limitations described below. This warranty applies only to the original owner of the Product and is non-transferable. The Outdoor Greatroom Company obligation under this warranty does not extend to damages resulting from (1) assembly, operation or maintenance of the Product not in accordance with the Installation/Assembly Instructions, Operating Instructions and the Listing Agency Identification Label furnished with the Product; (2) installation or use which does not comply with local building codes and ordinances; (3) shipping, improper handling, improper operation, abuse, misuse, accident or unworkmanlike repairs; (4) use of fuels other than those specified in the Operating Instructions; (5) Installation or use of components not supplied with the Product or any other components not expressly authorized and approved in writing by The Outdoor Greatroom Company; and/or (6) modification of the Product not expressly authorized and approved in writing by The Outdoor Greatroom Company. Any of the circumstances described in the previous sentence voids this warranty. This warranty is void if the Product or any component has been removed, repaired, or replaced before The Outdoor Greatroom Company has been afforded a reasonable opportunity to inspect the Product. This warranty is limited to the replacement or repair of defective components or workmanship and The Outdoor Greatroom Company may fully discharge its obligations under this warranty by repairing or replacing, at its discretion, the defective components. The Outdoor Greatroom Company will provide replacement parts at no charge and will pay reasonable and necessary labor and freight costs related to replacing or repairing defective components under this warranty. The maximum amount recoverable under this warranty is limited to the purchase price of the Product and, if The Outdoor Greatroom Company is unable to provide replacement or repair in an expedient and cost-effective manner, The Outdoor Greatroom Company may discharge all obligations under this warranty by refunding the purchase price of the Product. EXCEPT TO THE EXTENT PROVIDED BY LAW, THE OUTDOOR GREATROOM COMPANY MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY EXPRESSED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO THE DURATION OF THE WARRANTY SPECIFIED ABOVE. IN NO EVENT SHALL THE OUTDOOR GREATROOM COMPANY BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY DEFECTS IN THE PRODUCT. Some states do not allow limitations on how long an implied warranty lasts, or do not allow exclusion or limitation of incidental or consequential damages, so these limitations may not apply to you. To obtain service under this warranty, you must: 1. Send written notice of the claimed condition to: The Outdoor Greatroom Company, 2015 Silver Bell Road, #195, Eagan, MN 55122. 2. Affirm that you are the original owner of the Product. 3. Provide The Outdoor Greatroom Company reasonable opportunity to investigate the claim, including reasonable opportunity to inspect the Product prior to any repair or replacement work and before the Product or any component of the Product has been removed. Page 19 Intrigue 90215 REV E 6/7/2012