Overview This NOS is aimed at security and loss prevention service providers and sets out the skills, knowledge and understanding for you to monitor and patrol premises. This NOS covers the following activities: 1. Monitor property and premises using security and protection systems 2. Patrol designated areas 1
Performance criteria You must be able to: Monitor property and premises using security and protection systems 1. monitor property and premises in line with your instructions and good practice 2. take prompt and appropriate action to respond to alarms, indications or other signals from security and protection systems 3. confirm and record that the security and protection systems are working properly using approved procedures 4. report and record faults, malfunctions or unacceptable performance in equipment promptly to an appropriate person 5. complete the required documentation accurately, legibly and within required timescales Patrol designated areas 6. patrol your designated areas in line with your instructions and approved policies and procedures 7. respond appropriately to any situation that increases the risk to security or safety without undue risk to yourself or colleagues in line with your organisation's policies and procedures 8. report and record your position and progress as required by your instructions 9. confirm that all access and potential access points are secure and comply with your instructions 10. confirm that all security equipment and systems are operating in line with your instructions 11. report and record faults, malfunctions or unacceptable performance in equipment promptly to an appropriate person 12. complete the required records accurately, legibly and within required timescales 2
Knowledge and understanding You need to know and understand: Legal and organisational requirements 1. current relevant legislation (in particular Data Protection Act), regulations, codes of practice and guidelines relating to: 1.1 monitoring property and premises 1.2 patrolling designated areas Monitor property and premises using security and protection systems 2. the functions and operating principles of the security and protection systems that you monitor 3. how to make sure the security and protection systems and equipment are working properly and what to do if they are not 4. how and why you should report and record system malfunctions, and the implications if you don't 5. the location and coverage of sensing equipment that monitors security and safety Patrol designated areas 6. the principles and best practices of security patrolling 7. the requirements of your patrol instructions and how to get clarification of any details that are not clear 8. the requirements and limits of your responsibility and authority when patrolling your designated areas 9. the types of security and safety equipment that you have to check 10. why you should confirm that all security and safety equipment is working properly and why you should report and record any malfunctions 11. the different types of access points and other places where people could enter buildings or premises, and how to make sure these are secure 12. the types and sources of risks to security and safety that you might come across on your patrols and how to deal with them 13. why it is important to record accurate and complete details of any security risks or suspicious situations that you find during your patrols 14. the benefits of varying patrol timings and routes 3
Scope/range related to performance criteria 1. action that you could take: 1.1. directly yourself 1.2. reporting to relevant person or organisation 2. documentation relating to: 2.1. intruder alarms 2.2. CCTV logs 2.3. incident log 2.4. fire alarms 4
Developed by Skills for Security Version Number 2 Date Approved November 2014 Indicative Review Date Validity Status Originating Organisation Original URN Relevant Occupations Suite Keywords April 2018 Current Original Skills for Security Elementary Occupations; Elementary Security Occupations Security and Loss Prevention security, loss, prevention, maintain property, premises,, protection, systems 5