The Home Appliance Industry in Europe,

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BY THE NUMBERS: The Home Appliance Industry in Europe, 2017-2018 Home Appliance Europe

BY THE NUMBERS: The Home Appliance Industry in Europe, 2017-2018 Introduction Foreword p4 p4 Dr Peter Goetz Paolo Falcioni APPLiA President APPLiA Director-General APPLiA Members p6 Meet the Secretariat p8 Home Appliance Industry in Europe p10 Home Appliance Europe 2 APPLiA by the numbers

Pillar 1 p12 Advancing Sustainable Lifestyles Pillar 2 p20 Living the Connected Home Pillar 3 p28 Accelerating Europe s Growth Energy Efficiency Internet of Things & the Connected Home EU trade Waste of Electrical & Electronic Equipment Smart Home Appliances in Europe Imports Material Flows Research and Innovation Exports APPLiA by the numbers 3

The 3 rd statistical report of the home appliance industry in Europe comes at a crucial time when the elected EU policy makers will have the mission to advance Europeans lifestyles. Dr Peter Goetz APPLiA President In our industry Manifesto, we are stating clearly that embracing all actors to improve circularity, establishing a smart energy market matching demand with supply, as well as offering high-quality job opportunities to Europeans could make a true difference. This report is a valuable tool to lead an evidencebased discussion and the facts in it are indispensable in setting the vision of our innovative, forwardlooking sector. 4 APPLiA by the numbers

In 2018, home appliance manufacturers in Europe have kept on developing cutting-edge technology to further enable sustainable consumption and contribute to the climate goals of the Paris Agreement, simplifying the everyday tasks of consumers. Every edition of the APPLiA report aims at enriching the data snapshot we provide for the sector. While in the previous version of the report, we illustrated the circularity of the material flows of the industry, the greatest novelty this year is the insight on how reparable home appliances actually are. Paolo Falcioni APPLiA Director-General This set of comprehensible data is portraying how the evolution of the industry has been happening throughout the last years. If the numbers in this report give you food for thought, let us know. APPLiA by the numbers 5

APPLiA Membership 21 Companies as Direct Members APPLiA has 21 Direct Members, which have at least one manufacturing facility in Europe and a direct presence in at least four European countries. All Direct Members are also a member of the relevant APPLiA National Associations in more than 50% of the countries in which the company has direct operations. APPLiA Direct Members subscribe to APPLiA s statutes, by-laws, all industry-established agreements, and are signatories of the APPLiA Code of Conduct on Corporate Social Responsibility to promote fair and sustainable standards for working conditions, social compliance and environmental performance. 6 APPLiA by the numbers

26 NEL APPLiA Sweden National Associations in 24 countries APPLiA Danmark APPLiA Baltics AMDEA/BEAMA VLEHAN APPLiA Polska AGORIA/FEE APPLiA CZ APPLiA Slovakia ZVEI GIFAM FEA FEEI APPLiA Hungary APPLiA Romania APPLiA Bulgaria AGEFE APPLiA Italia/ Assoclima TurkBESD ANFEL/FAPE APPLiA Hellas

Meet the Secretariat 8 APPLiA by the numbers

Paolo Falcioni Director-General Candice Franck Executive Assistant Diana Yordanova Communication Manager Anna Rossignoli Communication Junior Specialist Alice Bugli Communication Trainee Candice Richaud Corporate Issues Manager Matteo Rambaldi Energy Policy Director Giulia Zilla Energy Policy Junior Specialist Korrina Hegarty Environment Policy Director Lara Carrier Environment & Energy Policy Specialist Naomi Marc Environment Policy Junior Specialist Michał Zakrzewski Smart Living & Competitiveness Policy Director Lenka Jančová Smart Living & Competitiveness Policy Specialist Eoin Kelly Smart Living & Competitiveness Policy Junior Specialist APPLiA by the numbers 9

The Home Appliance Industry in Europe, in 2017 Indirect value added Direct value added 55.402 11.746 67.148 m Direct & indirect value added to GDP 50.000 m Turnover in the EU 3.453 Number of enterprises in the EU 10 APPLiA by the numbers

200.960 * Number of direct employees * figure does not include Turkey 884.224 Number of direct & indirect employees 31.628 * Wages & salaries * 2016 data, per employee APPLiA by the numbers 11

Pillar 1 Advancing Sustainable Lifestyles 12 APPLiA by the numbers

The consciousness of the need to protect the environment has been on the rise all over Europe and beyond. In the same spirit, APPLiA has been successfully building on its Circular Culture initiative, engaging a wide variety of actors in the circularity challenge. Back in 2016, more than 80% of Europeans requests for a repair of a home appliance product resulted in actual repair. The repairs were only possible because European home appliance manufacturers keep spare parts in stock for current and old product models. What is more, repair often appears to be a valuable part of the aftersales strategies and remain a way for the different brands to compete to offer suitable services to the citizens. While we see that repair activities are well-established all around Europe, we notice that the greatest challenge for the industry remains also in 2018. Two-thirds of precious resources remains undocumented and is not coming back into material loops as secondary raw material, making it unclear how this waste is collected and thereafter treated. APPLiA by the numbers 13

When it comes to repair, #DontDespair 67 Mt total volume of stock in EU homes* 1.9 bn industry turnover for repair & service 81% percentage of the requests actually repaired 32 000 workers linked to repair activities The repairs are only possible because APPLiA members keep spare parts in stock for current & old product models Cost breakdown for repair activities Cost of spare parts Cost of labour Transport cost Other costs 32% 42% 39% 37% 14% 37% 16% 32% 17% 17% 5% 12% Small appliances Large appliances Cooling & Freezing According to data collected from APPLiA s membership, 81% of the requests to manufacturers for a repair of a product resulted in an actual repair in 2016. Breaking down the cost for repair activities, for large appliances for instance, the biggest chunk is the labour cost, representing 42%; 37% of the average price for repair is the cost of the spare parts; 16% goes to transport and 5% are listed as other costs. As an observation, nearly 50% of the cost is linked to the work behind the repair and it is not surprising because around 32 000 workers are directly or indirectly linked to repair activities. Manufacturers already provide repair parts, documentation and software to repair services that are authorised to undertake repairs in a safe manner and securing the quality of repair and future safe operation of the appliances at the customer s satisfaction. For these repairs, manufacturers already provide all the spare parts that ensure the necessary maintenance and continued use of appliances and, in general, there is no shortage of spare parts. * APPLiA snapshot of repair, reuse & after-sales services 14 APPLiA by the numbers

The home appliance sector plays a key role in enabling the saving of resources like energy and water 117 l 10 l -83,5% Water consumption 2,73 Kwh 0,96 Kwh -63,6% Energy consumption In some cases, the benefits of wider adoption of home appliances can increase the societal benefits at EU level in terms of energy consumption of resources preservation. Source: APPLiA Dishwashers4all campaign APPLiA by the numbers 15

Potential savings from using a dishwasher compared to washing up by hand Energy savings: 92 TWh/year 3% of the total EU28 electricity consumption in 2015 x2 electricity consumption of Portugal Considering energy consumption, assuming a penetration rate of 100% in EU28, rather than the current penetration rate of 47%, the potential savings from using a dishwasher compared to washing up by hand would be approximately 92 TWh/year, which is twice the electricity consumption of Portugal, and 3% of the total EU28 electricity consumption in 2015. Source: APPLiA Dishwashers4all campaign 16 APPLiA by the numbers

The home appliance industry continuously works to reduce the impact of production processes 2011 2012 2013 2014 2015 2011 2012 2013 2014 2015 2011 2012 2013 2014 2015-15% Reduction in waste generation during production, 2015-2011 -30% Reduction in water consumption during production, 2015-2011 -13% Reduction in energy consumption during production, 2015-2011 The home appliance industry continuously works to reduce the impact of production processes and particularly the consumption of energy and water as well as the reduction of waste during production processes. Benchmarking with the EU manufacturing industry shows that, in absolute consumption, the home appliance industry reduced water consumption by around 30% from 2011 to 2015. For waste generation the reduction was by 15% for the same period. The reduction in energy consumption also shows a positive trend, well above the improvements of other EU manufacturing industry. Source: APPLiA members. APPLiA by the numbers 17

Waste of Electrical and Electronic Equipment (WEEE) in Europe 3,3 Mt Are reported by Member States as collected and recycled 0,75 Mt Are estimated to end up in the waste bin Gap of 3,2 Mt 2,2 Mt Of WEEE are mixed with metal scrap 18 APPLiA by the numbers

The circularity of the material flows of the home appliance industry, in 2017 MATERIAL INFLOW USE / REUSE 6 Mt Total volume of products placed on the market 3,1 Mt of steel 0,35 Mt of copper 0,24 Mt of aluminium 1,14 Mt of plastics 67 Mt Total volume of stock in EU homes Reuse Home appliance industry & other manufacturing 1 3,5 Mt Material recovery 2,3 Mt of steel 0,1 Mt of copper 0,1 Mt of aluminium 0,6 Mt of plastics 0,4 Mt of others 0,19 Mt Energy recovery 5 Mt Estimated WEEE generated 4 Mt Total volume of materials being separately collected across the EU Industry collected: 1,7 Mt Other channels collected: 2,3 Mt MATERIAL RECOVERY & MANUFACTURING MATERIAL COLLECTION 1 Recovered materials may go to many manufacturing circles and not just back into producing new home appliances. APPLiA by the numbers 19

Pillar 2 Living the Connected Home 20 APPLiA by the numbers

Almost 80% of Europeans find the idea of living in a smart home appealing. Today, an air conditioner can automatically adjust when it receives a signal from the grid that energy cost is at its lowest level. Energy consumption can be optimised when renewable energy becomes available, thereby increasing the penetration of renewable energy sources, lowering CO2 emissions and bringing us closer to the target of the Paris Agreement. Besides savings in resources and energy consumption, citizens in 21st century also feel the need of creating more comfort at home, having more time to spend with their loved ones and doing their favourite hobbies. As more and more home appliances are connected to the Internet, the legislative framework for these products is rapidly changing. Data ownership and privacy, as well as cybersecurity, are topics that are of great importance for our manufacturers, to ensure the highest degree of product safety and security, and to ensure a responsible and transparent handling of the data related to these products. APPLiA by the numbers 21

The expected development of the Internet of Things Billions World population Connected devices 50 45 40 35 30 25 50 billion connected devices by 2020 20 15 10 5 0 2003 2010 2015 2020 By 2020, it is estimated that there will be 50 billion connected devices, globally Source: Cisco IBSG 22 APPLiA by the numbers

Household electricity consumption of appliances and other small plug loads, in TWh, globally 6000 5000 4000 3000 Connected 2000 1000 Not connected 0 2010 2015 2020 2025 2030 2035 2040 The share of connected appliances in total household electricity consumption is set to grow rapidly, presenting opportunities for demand response Source: International Energy Agency APPLiA by the numbers 23

Energy consumption in households for the main energy products in Europe, in 2017 100% 64,7% 0,3% 14,5% 5,4% 13,8% 1,3% Total Residential/ Households Space heating Space cooling Water heating Cooking Lighting & appliances Other end uses Electricity 24,4 3,6 0,3 2,8 2,7 13,8 1,2 Derived Heat 7,6 6,0 0,0 1,6 0,0 0,0 0,0 Gas 36,9 28,1 0,0 7,0 1,8 0,0 0,0 Solid Fuels 3,4 3,1 0,0 0,2 0,0 0,0 0,0 Oil & Petroleum Products Renewables and Wastes 11,8 9,6 0,0 1,5 0,7 0,0 0,0 16,0 14,3 0,0 1,4 0,2 0,0 0,1 Total 100,0 64,7 0,3 14,5 5,4 13,8 1,3 Source: Eurostat 24 APPLiA by the numbers

Smart Homes* in the European Union +950% 2021 2016 8.5 million 80.6 million The number of smart homes in the EU is expected to increase tenfold by 2021. * Homes which use digitally controlled lighting, heating, ventilation, air conditioning, security, as well as home appliances. Source: European Commission APPLiA by the numbers 25

Smart appliances in Europe Revenue of smart appliances in Europe in million Euro 10.000 8.000 6.000 4.000 2.000 0 29% Average annual growth rate Users of smart appliances in Europe in millions 35 30 25 20 15 10 0 30,9% Average annual growth rate Average revenue per user, in Europe in million Euro 400 350 300 250 200 1,5% Average annual growth rate 2017 2018 2019 2020 2021 2022 2023 Source: Statista 26 APPLiA by the numbers

Users of smart appliances by age in 2017 14% 45-54 years 6% 55-64 years 16% 18-24 years 27% 35-44 years 37% 25-34 years Considering the use of smart appliances, those between 25 and 44 years constitute the vast majority of the users in 2017 with 64%. On the other side, only 16% of the 18-24 years and 20% of the 45-64 years are using smart appliances in 2017. Source: Statista APPLiA by the numbers 27

Pillar 3 Accelerating Europe s Growth 28 APPLiA by the numbers

Our industry thrives in a system based on free and fair trade, both among the EU s Member States and with third countries. Looking at Europe in a geopolitical manner, we see that other parts of the world, such as the United States, China and India are carefully analysing and drafting the future of their industry sectors, to ensure they become competitive globally. So, the European Union would need to do the same. Considering the competitiveness of the EU industry in the global context, as well as making Europe a leading research and development area is the right formula to accelerating EU s growth. APPLiA by the numbers 29

Units traded globally, % growth in 2015-2018 53.369 57.965 55.039 52.934 North America 1% Europe 10% Russia 21% Japan 11% China 12% Korea 30% 11.205 9.954 9.197 9.239 6815 5.855 5.355 5.250 106.560 111.009 103.351 95.564 86.073 85.368 83.403 78.068 13.421 13.346 12.680 12.144 2018 2017 2016 2015 MDA7: fridges, freezers, dishwashers, washing machines, tumble dryers, hoods, microwave ovens Note: Units are in thousands Source: International Roundtable of Household Appliance Manufacturer Associations (IRHMA) 30 APPLiA by the numbers

Units traded globally, % share by geographical area, in 2018 5% 19% Japan North America 31% Europe 4% Russia 3% Korea 38% China Source: International Roundtable of Household Appliance Manufacturer Associations (IRHMA) APPLiA by the numbers 31

Units traded in Europe, in 2017-2018 Large home appliances 2017 2018 (Millions) 30 0 25 20 15 10 5 0 Refrigerators Freezers Dishwashers Washing machines Tumble dryers Free-standing cookers Built-in ovens Hobs Hoods Microwaves Total 2017 (Millions) 21,3 4,2 13,2 26,5 5,4 4,3 11,4 11,6 6,8 8,1 112,8 2018 (Millions) 22,0 4,1 13,3 26,9 5,7 4,2 11,5 11,6 6,1 8,0 113,4 Growth 2018 vs 2017 3,4% -2,8% 0,6% 1,7% 4,3% -1,8% 0,8% -0,5% -13,2% -0,6% 0,5% Note: Countries that are included in the calculations are EU28 + Albania, Bosnia, Serbia, Montenegro, Ukraine, Russia, Turkey and Norway Source: APPLiA Membership 32 APPLiA by the numbers

Units traded in Europe, in 2017-2018 Small home appliances 2017 2018 (Millions) 25 20 15 10 5 0 Irons Food preparation Cooking Coffee machines Juicers Total 2017 (Millions) 19 21 9 21 2 133 2018 (Millions) 18 21 10 20 2 129 Growth 2018 vs 2017-7% -2% 13% -4% -15% -3% Note: Countries that are included in the calculations are EU28 + Albania, Bosnia, Serbia, Montenegro, Ukraine, Russia, Turkey and Norway Source: APPLiA Membership APPLiA by the numbers 33

EU export destinations of large home appliances by continent in 2017 Area Exports MDA10 % share Intra-EU28 11.284 M 74% Asia 1.752 M 12% Rest of Europe 1.129 M 7% North America 523 M 3% Oceania 370 M 2% Africa 204 M 1% South America 67 M 0% Value market share in 2017. MDA10 include refrigerators, freezers, dishwashers, washing machines, tumble dryers, free-standing cookers, built-in ovens, hobs, hoods and microwaves. Source: Eurostat 34 APPLiA by the numbers

Top 10 export destinations for large home appliances in 2017 (outside of Europe) 1 Russian Federation 545 M 2 United States 419 M 3 Norway 417 M 4 Switzerland 404 M 5 Australia 325 M 6 China 300 M 7 Turkey 237 M 8 Ukraine 125 M 9 Israel 114 M 10 UAE 83 M Source: Eurostat APPLiA by the numbers 35

EU export destinations of small home appliances by continent in 2017 Area Exports SDA % share Intra-EU28 11.261 M 80% Asia 1.391 M 10% Rest Of Europe 596 M 4% North America 588 M 4% Oceania 123 M 1% Africa 119 M 1% South America 64 M 0% Value market share in 2017. SDA include vacuum cleaners, appliances for food and beverage preparation and personal care appliances. Source: Eurostat 36 APPLiA by the numbers

Top 10 EU export destinations for SDA in 2017 (outside of Europe) 1 United States 480 M 2 Russian Federation 374 M 3 China 278 M 4 Switzerland 271 M 5 Norway 182 M 6 Turkey 145 M 7 South Korea 111 M 8 Australia 108 M 9 United Arab Emirates 102 M 10 Japan 85 M SDA refers to vacuum cleaners, appliances for food and beverage preparation, and personal care appliances Source: Eurostat APPLiA by the numbers 37

European imports of large home appliances by continent in 2017 Area Imports MDA10 % share EU28 + Turkey 13.762 M 77% Asia 3.902 M 22% Rest of Europe 160 M 0,89% North America 65 M 0,37% Africa 29 M 0,16% Oceania 0,7 M 0,004% South America 0,3 M 0,002% Value market share in 2017. MDA10 include refrigerators, freezers, dishwashers, washing machines, tumble dryers, free-standing cookers, built-in ovens, hobs, hoods and microwaves. Source: Eurostat 38 APPLiA by the numbers

Top 10 countries of origin for large home appliances in 2017 (outside of EU28) 1 China 3.306 M 2 Turkey 2.382 M 3 South Korea 185 M 4 Malaysia 130 M 5 Russian Federation 122 M 6 Thailand 107 M 7 Serbia 99 M 8 United States 64 M 9 Algeria 26 M 10 Ukraine 22 M Source: Eurostat APPLiA by the numbers 39

EU imports of small home appliances by continent in 2017 Area Imports SDA % share Intra-EU28 11.148 M 61,22% Asia 6.399 M 35,14% Rest of Europe 361 M 1,98% North America 299 M 1,64% Oceania 1,4 M 0,007% South America 0,7 M 0,004% Africa 0,7 M 0,004% Value market share in 2017. SDA include vacuum cleaners, appliances for food and beverage preparation and personal care appliances. Source: Eurostat 40 APPLiA by the numbers

Top 10 countries of origin for small home appliances in 2017 (outside of Europe) 1 China 5.511 M 2 Indonesia 305 M 3 Malaysia 301 M 4 United States 284 M 5 Switzerland 183 M 6 Ukraine 140 M 7 South Korea 65 M 8 Turkey 55 M 9 Philippines 44 M 10 Vietnam 33 M Source: Eurostat APPLiA by the numbers 41

Import trends of large home appliances, 2007-2017 Millions 12.000 10.000 8.000 6.000 4.000 2.000 Extra EU trade in value Intra EU trade in value 4.001 M 3.900 M 3.923 M 4.725 M 4.682 M 4.847 M 4.797 M 5.349 M 5.997 M 6.177 M 6.539 11.877 M 11.279 M 9.707 M 9.878 M 9.922 M 9.971 M 9.890 M 10.529 M 11.077 M 11.248 M 11.381 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 Extra EU trade in volumes (100kg) Intra EU trade in volumes (100kg) 13,1 M 12,8 M 13,5 M 15,8 M 15,4 M 14,9 M 15,8 M 17,4 M 18,3 M 18,9 M 21,0 17,2 M 18,3 M 16,1 M 21,4 M 21,1 M 21,2 M 21,5 M 23,4 M 24,7 M 23,3 M 25,2 30 v25 20 15 10 Source: Eurostat Millions 42 APPLiA by the numbers

Export trends of large home appliances, 2007-2017 Millions 12.000 10.000 8.000 6.000 4.000 2.000 Extra EU trade in value Intra EU trade in value 4.530 M 4.204 M 3.144 M 3.412 M 3.616 M 3.717 M 3.869 M 3.740 M 3.741 M 3.716 M 4.046 12.196 M 11.029 M 9.517 M 9.742 M 10.024 M 10.052 M 10.014 M 10.465 M 11.350 M 11.326 M 11.284 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 Extra EU trade in volumes (100kg) Intra EU trade in volumes (100kg) 9,1 M 8,2 M 6,0 M 6,4 M 6,5 M 6,6 M 6,9 M 6,8 M 6,1 M 5,9 M 6,8 16,3 M 14,5 M 14,8 M 22,3 M 21,2 M 21,5 M 21,9 M 32,7 M 26,7 M 23,8 M 24,8 35.000 30.000 25.000 20.000 15.000 10.000 5.000 Source: Eurostat Thousands APPLiA by the numbers 43

Import trends of small home appliances, 2007-2017 Millions 12.000 10.000 8.000 6.000 4.000 Extra EU trade in value Intra EU trade in value 4.167 M 4.269 M 3.896 M 4.773 M 4.840 M 5.108 M 5.287 M 5.630 M 6.894 M 6.748 M 7.062 M 4.705 M 4.678 M 4.589 M 5.191 M 5.633 M 5.951 M 6.547 M 7.390 M 8.841 M 9.803 M 11.261 M 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 Extra EU trade in volumes (100kg) Intra EU trade in volumes (100kg) 6,9 M 6,8 M 6,0 M 7,0 M 6,9 M 6,4 M 7,1 M 7,3 M 7,4 M 7,3 M 7,5 M 3,9 M 5,6 M 5,0 M 5,0 M 5,1 M 4,9 M 5,5 M 5,9 M 7,0 M 6,5 M 8,2 M 10.000 8.000 6.000 4.000 2.000 Source: Eurostat Thousands 44 APPLiA by the numbers

Export trends of small home appliances, 2007-2017 Millions 12.000 10.000 8.000 6.000 4.000 2.000 Extra EU trade in value Intra EU trade in value 2.213 M 1.865 M 1.783 M 2.172 M 2.332 M 2.509 M 2.633 M 2.582 M 2.624 M 2.617 M 2.882 M 4.836 M 4.629 M 4.482 M 5.076 M 5.801 M 6.108 M 6.590 M 7.459 M 8.819 M 10.092 M 11.261 M 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 Extra EU trade in volumes (100kg) Intra EU trade in volumes (100kg) 1,9 M 1,8 M 1,5 M 1,7 M 1,7 M 1,7 M 1,6 M 1,5 M 1,4 M 1,5 M 1,7 M 3,0 M 4,4 M 3,6 M 4,0 M 4,6 M 4,7 M 5,8 M 5,8 M 7,9 M 7,8 M 7,7 M 8.000 7.000 6.000 5.000 4.000 3.000 2.000 1.000 0 Source: Eurostat Thousands APPLiA by the numbers 45

APPLiA Direct Members Manufacturing Sites in Europe in 2018 0-5 5-10 5-10 0-5 0-5 20-25 10-15 0-5 0-5 15-20 0-5 0-5 5-10 0-5 0-5 5-10 0-5 5-10 20-25 0-5 0-5 10-15 Source: APPLiA Membership 46 APPLiA by the numbers

Notes

Contact Bld Brand Whitlock 114 1200 Brussels - Belgium hello@applia-europe.eu +32 2 738 78 10 www.applia-europe.eu Design inextremis.be mp5976. Illustrations AdobeStock