Freedom to Establish IKEA's Experience

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Freedom to Establish IKEA's Experience Martin Weiderstrand IKEA EU Affairs IKEA at a glance FY10 IKEA GROUP STORES WORLDWIDE In FY10, the IKEA Group opened 12 new stores, in 8 countries. On 31st August 2010, the IKEA Group had a total of 280 stores in 26 countries. ANNUAL SALES FIGURES, BILLION EURO Sales of goods. SALES PER REGION, % Asia & Australia: 6% North America: 15% Europe: 79% PURCHASING PER REGION, % North America: 4% Asia: 34% Europe: 62% TOTAL SALES FY10: 23.1 BILLION EURO Sales increased 7.7% FY10 compared to FY09. IKEA FOOD SERVICES TURNOVER FY10 Turnover for IKEA Food was 1.1 billion EURO. IKEA EU AFFAIRS 2

THE IKEA GROUP The IKEA Group had operations in 41 countries 29 Trading Service Offices in 25 countries and 27 Distribution Centres and 11 Customer Distribution Centres in 16 countries. CO-WORKERS IN FY10 127,000 INDUSTRIAL GROUPS Swedwood, an industrial supplier within the IKEA Group, had 15,500 co-workers and 41 production units in 9 countries. Swedspan, an industrial supplier within the IKEA Group, had 500 co-workers and 5 production units in 5 countries. SUPPLIERS IN 2010 IKEA had 1,074 suppliers in 55 countries. CO-WORKERS PER FUNCTION Purchasing, distribution, wholesale, range & other: 14,500 Retail: 96,500 Swedwood: 15,500 Swedspan: 500 CO-WORKERS PER REGION Asia & Australia: 8,000 North America: 15,500 Europe: 103,500 PRODUCTS IN THE RANGE The IKEA range consisted of approximately 9,500 products. IKEA GROUP STORE VISITORS IN FY10 The IKEA Group stores had 626 million visitors. Inter IKEA Systems B.V. 2011 VISITS TO IKEA WEBSITES IN FY10 IKEA websites had 712 million visits. PRINTED CATALOGUES, LANGUAGES & EDITIONS The IKEA catalogue was printed in more than 197 million copies in 29 languages and 61 editions. IKEA EU AFFAIRS 3 Our business idea: "We shall offer a wide range of welldesigned, functional home furnishing products at prices so low that as many people as possible will be able to afford them" IKEA EU AFFAIRS 4

IKEA & Establishment IKEA EU AFFAIRS 5 IKEA Store development 25 20 15 Stores 10 5 0 1958 1963 1965 1966 1969 1972 1974 1975 1976 1977 1978 1979 1980 1981 1982 1983 1984 1985 1986 1987 1988 1989 IKEA EU AFFAIRS 6 1990 Year 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010

IKEA & Establishment IKEA would like to build 30 new stores and hire 15000 new coworkers in Germany, in the next 10 years. Today, establishment rules makes this almost impossible. Why such dramatic drop in establishment possibilities? What has changed? IKEA EU AFFAIRS 7 City Center First Goal: Viable City Center How: Ensure certain income levels for established merchants By: Limit purchase power outflow from City Center merchants How: Limit LSR outside City Center And: Limit store size And: Limit floor size for products also sold in City Center Intended result: Added viability for City Center merchants via higher margins and consumer prices. Effects that are not proportionate to its intended result. -and even makes the city center less viable. -That could have been achieved with less limiting actions IKEA EU AFFAIRS 8

Limits & Effects Market share/purchase power limits Concerns market structure and consumer choice Competition is limited to purchase power strength; thereafter a cap a cap on market economy IKEA EU AFFAIRS 9 Limits & Effects Restrictions on size, range and location Appropriate and proportionate to its intended aim of consumer, social or environmental protection? That could have been achieved with less limiting actions Size: Limited Shelf space - less variety, Smaller volumes - higher price levels Range: No possible to deliver the IKEA concept with a full range to customers. Demands for breaking up of stores to accommodate size limits IKEA EU AFFAIRS 10

Proactive cities: an engine for regeneration IKEA EU AFFAIRS 11 IKEA effect on cities: Case: Freiburg, Germany More than 40% of the interviewees visit both periphery and city center In general the probability of visiting both locations increases with the distance of the customers domiciles from IKEA s location and also the vicinity of IKEA to the inner city. The inner cities of centers where able to defend and even to strengthen their standing, despite the settlement and expansion of IKEA stores. On the whole, fringe product ranges of IKEA furniture stores somewhat increase competitive pressure on the inner city retail locations and their local specialized shops. However, at the same time there has been an increase in sales space for these product ranges in recent years. Considering fluctuations of sales floors in the inner city it is evident that the settlement of IKEA has not led to decline. On the contrary: new outlets have used their opportunities in the marketplace. IKEA EU AFFAIRS 12

Proactive cities: an engine for regeneration Case: Jönköping, Sweden A thriving city center and two external regional shopping areas complementing each others expansion and development. City & Region working actively to strengthen the attractiveness of the town centre and region Municipality, region and its merchants uses the marketplace opportunities without protectionism with good results IKEA EU AFFAIRS 13 Summary Actions needs to be proportionate to its intended goals. Competition is needed for Europe to be competitive Cities, regions and member states needs to be proactive and build competitive framework conditions. That uses the marketplace opportunities without protectionism IKEA EU AFFAIRS 14

Martin Weiderstrand IKEA EU Affairs +32 2 715 49 32 Martin.weiderstrand@ikea.com IKEA EU AFFAIRS 15 Inter IKEA Systems B.V. 2007 Home is the most important place in the world IKEA EU AFFAIRS 16