INDEX Overview... 5 Selected Clients... 7 Manufacturing & Process... 8 Production Capability... 10 International Quality Standard... 12 Finishes & Fabrics... 13 Sustainability... 14 Delivery... 15 Company History... 16 Key People... 19 International Personnel... 20 Organisation Chart... 21 Case Study : Waldorf Hilton, London... 22 Portfolio... 23 Case Study : Il Milione, Hong Kong... 24 Portfolio... 25 Case : Funicular, Georgia... 26 Portfolio... 27 References... 29 Portfolio : Burger & Lobster... 30 Company Details... 32 +44 (0)1325 378 307 www.hillcrossfurniture.co.uk 03
04 Overview With an internationally renowned client list and an unrivalled customer care reputation, Hill Cross Furniture, based in the UK, manufacture and supply contract grade furniture to the hotel & restaurant sectors. From tables and chairs to banquette seating and sofas, every product has been quality tested to achieve the highest level of design, construction and finish. Dealing with the traditional to the contemporary, Hill Cross Furniture will ensure each project is delivered on time and adheres to the rigorous demands of the contract market. Working with leading clients in Europe, Asia and the Middle East, Hill Cross focuses on developing quality and dedicated relationships with their customers through a sound and reliable process. It attributes its success to the passion, hard work and dedication of every team member. Our biggest successes are the customers we work with, we find great pleasure in providing the perfect furniture solutions for their projects. Richard Barker, MD. MARRIOTT, LEEDS UK 1871 BAR & RESTAURANT +44 (0)1325 378 307 www.hillcrossfurniture.co.uk 05
06 Selected Clients Our clients include a wide range of world-wide operators as well as many independent and boutique venues. We are recognised by international designers throughout Europe, Asia and the Middle East as well as universal procurement companies. Understanding our client has been key to refining our process. Rebecca Green, Head of Sales ROXY, LONDON UK BAR & LOUNGE TORTILLA LONDON, UK Bespoke tables & chairs +44 (0)1325 378 307 www.hillcrossfurniture.co.uk 07
08 Manufacturing & Process As well as sourcing furniture from trusted partners in Italy, Hill Cross also specialises in manufacturing a wide variety of bespoke commissions. Based at our UK headquarters, this affords us full control of complex, time-critical projects and ensures delivery is on time and on specification. Each commission is assigned a dedicated consultant, allowing the team to forge a close understanding of the design brief. We can then visualize your concept using CAD technology to create a personalized plan of the project. Once agreed, the team will then keep you updated at every stage of the process, right up to delivery and further to our after-sales care packages. +44 (0)1325 378 307 www.hillcrossfurniture.co.uk 06
10 Production Capability In recent years, Hill Cross Furniture has heavily invested in manufacturing facilities. This includes two spacious new workshops as well as upgraded CNC capacity. By taking control of the entire manufacturing process, we are able to satisfy the technical demands of manufacturing, address control on production schedules and achieve our client s exact expectations. Our process is designed to ensure constant, high-quality production and flawless design. We offer a two year warranty against manufacturing defects as standard, ensuring we continue our commitment of service after your furniture has been delivered. Our focus is craftsmanship. Richard Barker, Managing Director. LANE 7, NEWCASTLE UK Restaurant & Bar
12 International Standards Finish & Fabrics Hill Cross Furniture has been approved by QMS International, based on standards for the supply, design and manufacturer of contract furniture to the hospitality and healthcare industries in the UK and the rest of the world. The 2008 International ISO:9001 standard adheres to a number of quality management principles including: - A strong customer focus, - The motivation and implication of top level management - The manufacturer and supply process - Continual development, ensuring we deliver on our consistently high-quality products and services At Hill Cross, we are dedicated to promoting both style and practicality when it comes to each item of furniture. Understanding the rigorous demands of the contact market, we have developed close relationships with our suppliers and source only the highest quality frames, finishes and fabrics to meet our customer s specifications. As standard, we recommend all of our fabrics are crib 5 rated and our suppliers meet strict specifications to satisfy either Italian (CATAS) or British (BS) standards. As member of the prestigious British Contract Furniture Association (BCFA), Hill Cross Furniture has been certified as a market leader by the association, satisfying their commitment to professionalism and meeting the regulations of the British Furniture industry. MIDDLETON S, UK Restaurant & Bar
14 Sustainability Delivery The Hill Cross Organisation is committed to achieving a sustainable business practice. We ensure we meet the industry standard and endeavour to reduce our carbon emissions and energy conservation throughout our process, be it our manufacturing division, finishes and fabrics, shipment and delivery. Our headquarters and manufacturing premises in the UK are powered by 198kW Guntamatic Biocom biomass boilers that use wood pellets sustainably sourced from a local supplier. Both the manufacturing facilities and showroom run from this boiler, as well as the office heating which has been converted from electric. Biomass is a sustainable fuel that can deliver a significant reduction in net carbon emissions when compared with fossil fuels. Solar PV Panels have been fitted throughout the headquarters generating a power source whilst not generating the greenhouse gases which cause pollution. Each killowatt-peak (kwp) of electricity produced can save approximately 455 kilograms of carbon dioxide emissions compared with electricity generated from fossil fuels. We pride ourselves on offering an unparalleled delivery service with a logistics system coordinating all aspects of your shipping requirements. As standard for domestic projects, we utilise our dedicated inhouse team who will deliver, install your furniture and remove all packaging. We work closely with our international shipping partners for all overseas projects and are fully equipped to handle the associated paperwork and Euro One clearance when necessary. Each step of the way, our committed account managers and logistics team will update you on progress. Our aim is to keep you fully informed to maximise your time and provide you with a stress-free installation. Our delivery standards match those of our manufacturing; we are committed to ensure our customers needs are always at the core of our process. Head of Logistics. +44 (0)1325 378 307 www.hillcrossfurniture.co.uk 15
16 Company History Hill Cross Furniture is a family business established in 2000. Richard Barker, sole owner, has since grown the company into the multi-million pound enterprise it is today, employing professionals specialising in sales, design, finance and marketing as well as a team of highly skilled craftsmen who are instrumental in bringing our bespoke commissions to life. The company enjoyed substantial growth after investing heavily into the its manufacturing facilities, and has since secured international contracts with GMT Group, Marriott, Hilton, The Priory Group, Nando s and Pizza Express, as well as a host of independent and boutique projects. Hill Cross Furniture has grown with a unique emphasis on individual customer service. Combined knowledge means every aspect of a project is covered - from CAD design & bespoke manufacture to expert upholstery, advice through to aftersales care. Hill Cross is established as the first port to call for an ever increasing number of international design houses and restaurateurs who demand the highest level of quality throughout their venues. CREPE AFFAIRE, LEEDS UK NANDOS, UK & UAE Restaurant
18 Key People Richard Barker Director and Owner Richard, both owner and the founding member of the Company, has been the strategic leader of Hill Cross since its inception in 2000. His vast experience in high end furniture and manufacturing is a vital feature of the reputation that Hill Cross has forged in the high end contract furniture industry. Richard spends much of his time and energy focusing on Hill Cross company values, time which has been rewarded with the now enviable status of the business. richard@hillcrossfurniture.co.uk Rebecca Green Head of Sales Rebecca is primarily responsible for all European and Middle East sales and marketing efforts at Hill Cross. A fantastic company asset, interfacing between customers and production, Rebecca has built up partnerships during the last four years with internationally renowned design houses, which has directly influenced the growth and direction of the business. rebecca@hillcrossfurniture.co.uk Brian Gauld, Head of Operations Brian is responsible for the successful running of our production and manufacturing output at Hill Cross. By overseeing and implementing good governance, sound manufacturing practises and sustainability policies, he is a key attribute to the heavily invested manufacturing sector and its success. brian@hillcrossfurniture.co.uk Amabel Spink Head of Finance Amabel brings a wealth of finance experience to Hill Cross Furniture. Overseeing and evolving our finance department, she is directly responsible for our investment growth. Her hands-on role is instrumental to the future development of the business and manufacturing potential. ami@hillcrossfurniture.co.uk LANES OF LONDON, UK BAR & RESTAURANT +44 (0)1325 378 307 www.hillcrossfurniture.co.uk 19
20 International Personnel Organisation Chart Gary Whiten UK & Europe Business Development Based primarily in London, Gary is responsible for maintaining relationships with our key UK and European based design houses and clients, overseeing remedial and ongoing projects. Committed to delivering our customers with unparalleled service, Gary is responsible for putting a face to the brand and after sales care. t. +44(0)7834 558 399 gary@hillcrossfurniture.co.uk Head of Finance Owner & MD RICHARD BARKER Head of Sales Head of Operations Ian Richardson Middle East Business Development Having worked with leading furniture and manufacturing companies in the region, Ian brings a wealth of Middle East experience to Hill Cross. As a commitment to the Middle East, Ian develops our relationships with key design houses and clients to ensure we can provide the same quality of service as we are responsible for in the UK. t. +971(0)56 727 3460 ian@hillcrossfurniture.co.uk Finance Consultant Procurement Processing Sales Team Marketing Team Healthcare Sector Business Development UK & Europe Business Development Middle East Project Manager Project Planner CAD Department Frame Supervisor Frame Makers Upholstery Manager Upholsterers Logistics Manager Shipping Partners Warehouse Manager Sales Enquiries: t. +44(0)1325 378 307 info@hillcrossfurniture.co.uk Drivers Fitters Accounts Department t. +44(0)1325 713 015 accounts@hillcrossfurniture.co.uk Alternatively please contact us via our website at http://www.hillcrossfurniture.co.uk for quote requests. All healthcare furniture enquiries can be sent via http://www.hillcrosshealthcare.com +44 (0)1325 378 307 www.hillcrossfurniture.co.uk 21
22 Case Study Waldorf Hilton, UK This exclusive hotel is in the heart of London and is steeped in Edwardian tradition. Built in 1908, this Grade II listed hotel offers proximity to the attractions and delights of London including West End shows and the best restaurants London has to offer. Hill Cross furnished Good Godfrey s bar and lounge which proudly takes its name from the former leader of the Waldorf House band, Howard Godfrey. Working alongside award winning international design company designlsm Hill Cross supplied the furniture for the bar including armchairs and bar stools from trusted Italian suppliers, upholstered in only the highest quality contract grade fabrics to capture the timeless quality of the hotel and bar and enable patrons to relax in style. Once again Hill Cross Furniture have been fantastic at providing the products we need at the quality we expect for the Waldorf Hilton, Good Godfreys bar. As usual the high standard of service received was second to none and we look forward to working with Hill Cross in the future. Karen Mitton, Senior Designer, designlsm, London, England The Waldorf Hilton would confidently recommend Hill Cross Furniture as a solid and reliable supplier. The furniture they provided us with was of a high quality and they offer a truly professional service. Everyone is happy with the result! Manager, Waldorf Hilton - Good Godfreys Bar and Lounge. The Restaurant & Bar Design Awards 2012 SHORTLISTED Best Hotel Bar. WALDORF HILTON, UK Good Godfrey s Restaurant & Bar
24 Case Study Il Milione, Hong Kong Il Milione is Michelin-starred chef Marco Gubbiotti s, first Asian venture. Hong Kong is renowned for its vibrant restaurant scene and placed firmly in the league of Italian eateries is the newly launched Il Milione. The design brief was concise: to create a chic and elegant restaurant paired with a classic cocktail lounge. This spectacular restaurant is every bit chic and elegant in its final form. Hill Cross supplied the loose chairs and tables for the space. The low ceiling and limited natural light was overcome by the innovative use of mirrors and reflective ceiling fixtures accentuating the space. Hill Cross supplied various bespoke furniture. Tormalina Side Chairs were used throughout the dining area, teamed with Toby bar stools. The wrap around wenge dining chairs were upholstered with two fabrics, the seat front, a sultry leather and the back, a striking, decadent patterned fabric, piped and finished with the contrasting shade. Arabesco marble table tops and bases were used throughout the space. A sizable private dining table was custom built with Zimbabwe honed black granite, to seat twelve. The unusual shape with brass edge is a striking 3m in length weighing 800kg. International Design and Architecture Awards 2013 WINNER Best Restaurant IL MILIONE, HONG KONG Bar & Restaurant
26 Case Study Funicular, Georgia The Funicular building built in Tbilisi, Georgia has a rich history beginning in 1900 with the conception of the funicular railway line. GMT Group, one of Georgia s leading investment companies started to restore the building in 2009 and it is now a thriving Restaurant Complex.Overlooking stunning views of Tbilisi from the Mtatsminda hilltop and featuring an original fresco created by artist Koka Ignatov, it was important that the interior of the restaurant was completed to a high standard and accentuated these features. Funicular, home to five restaurants across three floors, has been a large scale international success for Hill Cross Furniture. The project has been predominantly bespoke, featuring vibrant and sumptuous deep buttoned seating in each individual themed space. The relaxed casual eatery, The Chela Steak House restaurant, features a mix of bright booth seating, custom benches and industrial metal edged tables. On the next floor, in contrast, the grand Funicular Restaurant is fine dining at it s best, complete with large curved booths in royal green, marble table tops and luxury dining chairs. The custom made banquette seating extends even to the vast picturesque balconies, manufactured in outdoor water-resistant fabrics. The rows of free standing banquettes dominate the seating space amongst the panoramic backdrop from this prestigious building. The Funicular Lounge & Bar on the second floor features the restored mural by Ignatov. Lounge chairs and bespoke brass side tables surround the central freestanding banquette with feature angular high back. Richard Barker, MD for Hill Cross Furniture spoke about the project, Funicular has been a stand out international project for Hill Cross; coordinating a large scale intricate project of this level and detail has been an accomplishment. We can confidently and without hesitation offer our services and product internationally. The International Design and Architecture Awards 2014 SHORTLISTED Best Bar. FUNICULAR, GEORGIA Steak Restaurant & Bar
28 References When we were looking for a furniture supplier for one of our new restaurants, we came across Hill Cross. Their speed of service, professional approach and dedication to providing the best solution within our budget amazed us. After that initial project, we never looked anywhere else for our furniture requirement and continue to use them today. Hani Mirza, Managing Director, Bin Mirza International (BMI), OMAN As a 5* property, we need to work with suppliers we consider on the same level, Hill Cross Furniture definitely falls into that category, they are the type of company that understand our needs, they understand what 5* looks like Nick Holmes, Rockliffe Hall Hotel, UK I have worked with Hill Cross furniture over a number of years and have always found them to be professional, flexible and excellent value for money. When we invited them to work with our design team to develop a range of high quality but cost effective banquette seating for our restaurants, the resulting product was extremely well made, well detailed and represented excellent value for money. We have been delighted with the finished product, with the professionalism shown by the team at all times and with the level of service we have received from Hill Cross throughout. We very much look forward to continuing our excellent working relationship with them in the future. Mark Standing, Pizza Express, UK +44 (0)1325 378 307 www.hillcrossfurniture.co.uk 29
30 The Restaurant & Bar Design Awards 2014 SHORTLISTED Best Restaurant/ Bar in a Retail Space BURGER & LOBSTER UK BAR & RESTAURANT The Casual Dining Awards 2014 Best Mutliple Restaurant
32 Company Details Hill Cross Furniture Cramble Cross North Cowton North Yorkshire DL7 0HL England, UK T. +44 (0) 1325 378 307 W: www.hillcrossfurniture.co.uk E: info@hillcrossfurniture.co.uk Company no: 3924678 VAT no: GB 758 518002
+44 (0)1325 378 307 www.hillcrossfurniture.co.uk info@hillcrossfurniture.co.uk