PINE HILL FIRE DEPARTMENT

PINE HILL FIRE DEPARTMENT STANDARD OPERATIONAL GUIDELINES Administration-15 Subject: Camden County Fire & EMS Radio Procedure Manual Effective Date: 3/1/2008 Pages: 1 of 22 PREFACE This manual has been promulgated by the Communications Committee of the Fire and EMS Advisory Board. If you have a recommendation designed to improve this manual or the procedures therein, you should submit the same in writing, noting the page and paragraph referred to and send it to the Radio Committee of your respective association or to the following: Chief of Communications Fire and Ambulance Communications Center Egg Harbor Road, Building #18 Lindenwold, New Jersey 08021 All changes of policy must be approved by the Chief of Communications and the Joint Public Safety Advisory Board. These operating procedures have been established by the personnel charged with the responsibility for Public Safety in Camden County. Therefore, they should be considered as mandatory for all using the radio frequencies concerned within our County. Only in this manner can the discipline be maintained that will result in maximum use of these Communications Facilities and minimum interference by and to those using the facilities. AUTHORIZED FIRE and EMS FREQUENCIES and USES F-I Dispatch Frequency (154.430 MHZ) 1. Dispatching of all Fire and EMS alarms 2. Any necessary transmissions authorized by the Camden County Dispatcher 3. Routine fire department business(fuel, driver training, etc.) 4. Cover Assignments F-2 Fireground Communications (154.385 MHZ) Southern Below I-295 1. Primary Fireground Communications 2. Mutual Aid (all greater alarms in given division) 3. Designated Highway Responses 4. Drills

F-3 Fireground Communications (154.160 MHZ) Northern Above I-295 1. Primary Fireground Communications 2. Mutual Aid (all greater alarms in given division) 3. Drills F-4 Coordination Frequency (155.085 MHZ) 1. Emergency Management 2. Fire Coordination 3. EMS Coordination 4. Other County Inter-Agency Coordination 5. Local Communication Vehicles if authorized by Camden County 6. County Fire Marshal Staff 7. Camden County Fire Police F-5 Camden City Frequency (153.770 MHZ) 1. Primary Fireground Communications 2. Certain County Fire Vehicles authorized by Camden City and Camden County F-6 South Jersey Fire Network (154.265 MHZ) 1. Inter-County Fire and EMS Communications and Coordination 2. Medical Helicopter LZ Communications 3. Highway Response E-1 Sesondary EMS Communications (155.235 MHZ) E-2 Hospital Call In Frequency (155.340. MHZ) E-3 Statewide EMS Frequency (155.280 MHZ) 1. Secondary EMS Communications E-4 SPEN Frequency (153.785 MHZ) 1. Inter-Agency Coordination (Mobiles and Portables) E-5 Camden City EMS (155.400 MHZ) E-7 Primary EMS Communications (151.865 MHZ) AUTHORIZED FIRE and EMS MOBILE FREQUENCIES F-1 Dispatching Assignments (154.430 MHZ) F-2 Fireground Operations (154.385 MHZ) F-3 Fireground Operations (154.160 MHZ) F-4 Coordination and Command (155.085 MHZ) A-16 2 Issue Date: 3/1/2008

F-5 Camden City Fire Operations (153.770 MHZ) F-6 Inter County Coordination (154.265 MHZ) E-1 Sesondary EMS Communications (155.235 MHZ) E-2 Hospital Call In (155.340 MHZ) E-3 Secondary EMS Operations (155.280 MHZ) E-4 Inter Agency Coordination (153.785 MHZ) E-5 Camden City EMS Operations (155.400 MHZ) E-7 EMS Operations (151.865 MHZ) Bordering districts may use other County frequencies, provided they are authorized by that County. All frequencies used must have the permission of the agency holding the license. HOSPITAL CODE NUMBERS Cooper Medical Center 5402 JFK, Cherry Hill Division 5401 JFK, Stratford Division 5403 JFK, Washington Township Division 5802 Kessler Memorial Hospital 5103 Underwood Memorial Hospital 5801 West Jersey, Camden Division 5406 West Jersey, Berlin Division 5407 West Jersey, Voorhees Division 5405 West Jersey, Marlton Division 5302 Our Lady Of Lourdes 5404 GENERAL RADIO PROCEDURES 1. The FIRE and EMS Communications System will be used only for the transaction of official business by authorized persons in accordance with the procedures described in this manual. Nothing in these procedures will prohibit the use of wire or telephones where their use may be more practical and effective. A-16 3 Issue Date: 3/1/2008

All operations will comply with the rules and regulations of the Federal Communications Commission (FCC). Repeated violations of the procedures contained in this manual will be reported to the FCC for possible prosecution under provisions of the "Federal Communications Act". 2. The Camden County Radio Dispatcher is responsible for clearing traffic as quickly as possible, for maintaining discipline on the air and for determining the priority on simultaneous transmissions. Their decisions will receive prompt compliance. 3. Non-compliance with proper radio procedures or misuse of the radio network will be addressed by the Communications Center Shift Supervisor and the O.I.C. of the incident. This should be done by telephone as soon as possible after all units have returned to station. 4. In order to help educate all personnel in the proper use of radios and to re-enforce compliance with proper procedures, the dispatcher may correct improper use by radio. 5. All messages must be kept to a minimum and limited to the items covered by the section on AUTHORIZED FIRE AND EMS FREQUENCIES AND USES. 6. Messages are to be of TWO classes--priority and ROUTINE. The dispatcher will determine which message will receive priority and that decision will be FINAL. a. PRIORITY 7. A classification to get precedence over day-to-day messages. 8. Emergency Evacuation Signal b. ROUTINE 9. All normal day-to-day messages. 7. All language used must be clear, brief and concise. THINK before transmitting. 8. The use of slang, 'ten codes' and local expressions must be avoided as they may not be understood by other persons on the network. 9. Use of profane and/or indecent language is strictly prohibited by Federal Law and severe penalties are provided for the user. 10. Messages shall be definite, comprehensive and distinctly spoken. Transmit at moderate speed, using normal conversational tones. CALLING PROCEDURES 1. The information, regulations and procedures contained in this manual are not law, except where FCC is indicated. However, they are in conformity with the FCC and have been approved by the Joint Public Safety Advisory Board for the purpose of enabling every fire department and EMS squad the maximum use of the frequencies allocated with a minimum of interference to those sharing it. 2. Base stations use FCC call sign when going on the air, when going off the air and otherwise as required by FCC; usually every thirty (30) minutes. A-16 4 Issue Date: 3/1/2008

3. The base station of the Camden County Alarm Room will be called CAMDEN COUNTY. 4. Town base stations use their Station # at all times. If town base station is located at police headquarters and operated by same, use police district and the word POLICE for identification. 5. Fire and Ambulance base stations use station # at all times. 6. Mobile units and personnel use complete radio # at all times. DO NOT ABBREVIATE. 7. Correct call procedures will be: Station or truck being called from Station or truck calling. 8. First unit responding from each station should sign-on with the unit # and word RESPONDING and repeat location of response. All other units sign-on with the unit # and word responding. Camden County will acknowledge all units. Additional information regarding the assignment will be given to the first responding unit at this time, if available to the Communications Center. 9. Fire units WILL NOT sign-on radio until unit is responding. EMS units can sign on radio awaiting: a. an EMT b. a Driver The Alarm Room will re-tone based on the need of unit. 10. COMPANY RESPONSES a. SINGLE COMPANY RESPONSE O.I.C. of a station should place the station back in service. If all units from that station are not available, the O.I.C. will make the station available, with the exception of those units. In this case, those units not yet available will make themselves available when appropriate. At no time will individual units make themselves available after the O.I.C. has already done so. All recalled units are automatically available. b. MULTIPLE COMPANY RESPONSE On a multiple station response, the O.I.C. of the assignment will make the assignment in service. If all units from the assignment are not available, the O.I.C. will make the assignment available with the exception of those units. In this case, those units not yet available will make themselves available when appropriate. At no time will individual units make themselves or their stations available if the O.I.C. of the assignment has already done so. All recalled units are automatically available. 11. After station has been placed in service, all other routine communications will be done by phone. (i.e. reporting back in station, times and run numbers, etc.), if not received by radio. 12. First unit arriving on location will sign-on location and give a brief report of conditions found, as a guide for the units following and for Camden County. No other units will sign-on location, unless they have been given specific orders. (i.e. 'take standpipe connection', 'take rear of building', etc.). The Communications Center will repeat the condition found report given by the first arriving unit. 13. On assignments dispatched to reported structure fires (i.e. dwellings, buildings, apartments, etc.), the term FIRE UNDER CONTROL will be announced when the O.I.C. places the fire under control. A-16 5 Issue Date: 3/1/2008

FIRE UNDER CONTROL may also be announced on certain large wooded area fires, vehicle fires, trash fires, etc. at the discretion of the shift supervisor. Whether announced or not, the time the fire is placed under control will be recorded on the computer run incident. In rescue incidents, O.I.C. will advise Camden County when the victim(s) have been removed. The time(s) will be recorded on the computer run incident. 14. Transmissions are forbidden under the following circumstances: a. When your transmission will interrupt or interfere with communications already in progress b. After being directed by Camden County to 'STANDBY' 15. Good radio speech will result if the following rules are observed: a. Keep a natural, conversational rhythm, speaking clearly, calmly and distinctly b. Speak steadily at medium speed. DO NOT HURRY c. Shouting and loud talking distorts the sound 16. Personal names are not to be used on the radio. a. If absolutely necessary to refer, to person(s), use the rank and last name of the person(s). (i.e. Firefighter Jones, Deputy Chief Brown, etc.). 17. Any questions concerning procedures or possible error, should be handled over the telephone. DO NOT HAVE A DISCUSSION OVER THE AIR. 18. Camden County is handling many frequencies. Even if you hear nothing, the dispatchers may be busy. You should allow 8 to 10 seconds BEFORE repeating a call. 19. As of October 1, 1988, Camden County is operating on 'Private Line' on all frequencies; except F-6, South Jersey Fire Network. If a radio does not have private line, it will not be able to contact Camden County. 20. Three (3) ALERT TONES indicate a priority message or a dispatch will follow. All radio traffic will cease immediately, except Camden County's until the message and answer is completed. 21. It is mandatory that the first vehicle on location maintain radio contact with Camden County until relieved by another communications vehicle. 22. Paging of local officers will be done for station or squad business ONLY and using regular alerting tones assigned to that station or squad. 23. Local station or squad announcements will be limited to the following: a. Unscheduled meetings, drills, or special assignments b. Death announcements of station or squad members Announcements will be made at the time requested between 0700 and 2300 hours. only line officers and presidents will make requests and they must state their name. The on-duty shift supervisor must authorize the transmitting of all announcements. A-16 6 Issue Date: 3/1/2008

24. County-wide announcements will be made at 1100 and 1800 hours, if possible and will be authorized by the on-duty shift supervisor. STANDARD PROCEDURE WORDING RESPONDING Means that you are ON RADIO, responding to assignment ON LOCATION UNDER CONTROL IN SERVICE AVAILABLE ON LOCATION RECALL REDUCED SPEED STAND-BY (response mode) PROCEED IN AND STAND-BY EMERGENCY SPEED O.K. OUT OF SERVICE RAISE PRESSURE LOWER PRESSURE MONITOR STAND-BY (radio mode) Means that you have arrived at the location to which you were dispatched Means that the fire or emergency has been contained or controlled to the extent that no additional equipment or manpower is needed Means that you are available for service and can take another assignment. (Be sure you have all your personnel, equipment and have refilled your water tank). Means that you are available as described above, but are remaining on location for the time being. Means that the O.I.C. of the incident you were dispatched to has determined that your assistance is not needed. Means that the O.I.C. has determined that an emergency response is not necessary. All units will stand-by for further orders, in a secure area. Proceed in at emergency speed with all warning devices in use. Upon arrival, have personnel remain with the apparatus pending further orders. Respond with all warning devices. Your message has been received, understood and will be complied with. Not available for any assignments. Increase water pressure. Decrease water pressure. Listen to the radio. Listen but DO NOT transmit until directed to do so by the dispatcher. A-16 7 Issue Date: 3/1/2008

MAYDAY Distress signal to be used by emergency personnel in peril. All radio communications will cease. TEST COUNT 1-2-3-4-5-4-3-2-1 STANDARD COUNTYWIDE PROCEDURES 1. EMERGENCY EVACUATION SIGNAL The emergency evacuation signal is a new procedure designed to alert all firefighters of an impending building collapse or conditions that warrant the immediate evacuation of all interior firefighting. The Alarm Room will transmit a 5-second alert tone, followed by "Attention all personnel on the firegrounds at (location). The emergency evacuation procedure has been ordered. All units will sound warning device." All units on the fireground will sound a 30-second air horn blast or siren blast. This will alert all personnel to evacuate the fire building. This order should come through the O.I.C. 2. TIME ADVISEMENT AND PROGRESS REPORTS For structure fires and extrication assignments, the dispatch time will serve to "start the clock" for time advisement and progress reports. At the ten (10) minute point, the dispatcher will give the Incident Commander a time advisement ( no progress report requested ). Every ten (10) minutes after that advisement, a time advisement will be given and a progress report requested, for the first hour. After the first hour, a time advisement will be given and a progress report will be requested every thirty (30) minutes, until the fire is placed under control. 3. MEDICAL HELICOPTER PROCEDURES It shall be the responsibility of the first emergency unit on location to request a Helicopter Unit. Any emergency personnel can request a Helicopter Unit... squads, police, Medics, fire officers, etc. After the request has been made, the person making the request will give the Communications Center a location to land the Helicopter. The Communications Center in turn will contact Gloucester County Communications and give them the following information: a. The location of the incident b. Type of incident c. Location where Helicopter is to land d. The number of persons that need to be transported e. LZ operations will be on S.J.Net frequency (154.265) The Communications Center will dispatch the local fire company, if not already on location. The Chief officer will be advised to prepare a landing zone for the helicopter. The senior fire officer or his appointee will be in charge of the landing zone. The radio # for the person or unit in charge of the landing zone will be the Town/TWP plus L.Z. i.e., PINE HILL L.Z., GLOUCESTER TWP. L.Z., so that it can be relayed to the helicopter. A-16 8 Issue Date: 3/1/2008

LANDING ZONE REQUIREMENTS 1. An area the size of 100' x 100' 2. Flares placed at each corner of the landing zone 3. A FLAT clear area--no loose objects, or overhead wires 4. All personnel and apparatus will secure a perimeter around the landing zone of 100' greater than the actual site 4. MULTIPLE AGENCY E.M.S. RESPONSE During response and operation at medical emergency assignments, the E-l frequency (151.865) will be utilized by bls, medics, approved E.M.S. Engine companies and E.M.T. police officers. 5. COUNTY COVER ASSIGNMENTS Cover assignments - all cover assignments will be determined by the alarm room supervisor, based on conditions at the fire scene and the availability of surrounding stations. Determination of which units will be dispatched to cover will be based on the next-due companies on -the response plan, unless the department has an established cover plan. All units assigned to cover will operate off F-1 for both relocate and alarm monitoring purposes. Upon response to a fire scene, the proper fire frequency will be utilized. 6. "ALL HANDS" ANNOUNCEMENT Upon request of the Incident Commander, an "All Hands Operating" message will be dispatched utilizing tones of only the local station, unless directed otherwise by the Incident Commander. The message will contain -the station number, incident address and type and "All Hands Operating" announcement. 7. HIGHWAY RESPONSES For the below listed highways, all companies responding to incidents on these highways will operate on the South Jersey Net frequency. a. Rt. 76 b. Rt. 42 C. Rt. 295 d. NJ Turnpike e. Atlantic City Expressway 8. CAMDEN CITY FIRE COVER PROCEDURES 100 & 200 SERIES UNITS RESPONSE TO CITY COVER: Units will respond on F-3 Fire Frequency utilizing county apparatus number and advise the dispatcher that the unit is responding to Camden City for Cover. {EXAMPLE} On F-3 Frequency-"Camden County, Engine 1832 responding to Camden City for cover." Upon being acknowledged by the County Fire Dispatcher, the apparatus radio will be switched to the Camden City fire frequency (153.770). A-16 9 Issue Date: 3/1/2008

ARRIVAL IN CAMDEN CITY LOCAL: Upon arrival of the mutual aid unit respective cover local, the unit will contact the dispatcher on the Camden City fire frequency and advise of their availability in the local, utilizing their assigned Camden City unit number. {EXAMPLE} On city frequency "Camden County, Engine 101 available in first alarm territory." Units will remain on this frequency throughout the cover assignment and handle all assignments on this frequency. Radio transmissions will be brief and limited to incident activity only. Upon being released from cover, the unit will sign out-of service on the Camden City frequency, utilizing their assigned Camden Mutual Aid Number. on acknowledgment, switch radio back to normal fire frequency and resume county apparatus number. In situations when the covering company is utilizing an apparatus not equipped with Camden Fire frequency, advise the dispatcher upon response to the City. In this case, the unit will operate on F-3 and all Camden dispatches will be simulcasted on Camden Fire frequency and the F-3 frequency. All 300 & 400 Series Units will continue to operate on F-3 for Mutual Aid cover assignments and all Camden Assignments will be simulcasted on Camden Fire frequency and F-3 to accommodate these companies. 9. COUNTY FIRE POLICE County Fire Police will be dispatched to the closest fire station to the scene for deployment. Duty Officer will respond on F-4 frequency to verify receipt of assignment. All additional fire police will acknowledge response on tactical frequency and receive orders from fire police duty officer on tactical frequency. 10. MAYDAY MAYDAY Transmitted by personnel in life threatening position/situation on firegrounds or any other emergency scene. Upon receipt of MAYDAY transmission, dispatcher shall transmit alert tone and message (ex.) MAYDAY transmitted in Berlin Boro, all routine radio traffic will cease." Radio traffic will then be limited to incident commander, personnel in peril and personnel involved in rescue effort. Upon completion of rescue operations and only by direction from incident commander, dispatcher will announce that routine traffic may continue. RADIO TESTS 1. Camden County will NOT schedule regular tone tests of pagers or sirens. 2. Testing of local encoders for pagers, should be limited to maintenance tests ONLY and should be cleared with Camden County. 3. Testing of equipment being serviced may be done as required. Radio maintenance or local personnel should use apparatus number when testing mobiles or a station number when testing portables. 4. Test transmissions will not exceed ten (10) seconds each and will allow at least ten (10) seconds between transmissions to allow routine traffic to commence. A-16 10 Issue Date: 3/1/2008

5. During emergencies, the dispatcher may request all tests to stop. 6. There shall be no tone tests between 2300 and 0700 hours, unless authorized by the on-duty shift supervisor. USE OF COMMUNICATIONS EQUIPMENT 1. Allow a few seconds before transmitting. Use this time to: a. Determine if frequency is busy b. Organize your thoughts so as to use the least amount of air time possible 2. Insure that the transmit switch is depressed firmly BEFORE speaking and held firmly until finished. 3. Try to eliminate transmitting while the vehicle's siren or air horn is being operated. 4. Insure that the volume and squelch controls have been set so that messages can be heard over the engine and siren noise. 5. Between transmissions, the microphone must be placed on the proper mounting device and not on the seat, floor, etc. This will avoid accidental keying of the radio. If the red transmit light remains on after releasing the microphone button, this indicates that the button is stuck on (open carrier), or some other malfunction has the transmitter on continuously. If you cannot correct this situation within thirty (30) seconds, turn the radio OFF, or you will be unable to hear anything. 6. Adjustments to radio transmissions in the FIRE and EMS service may be made by FCC Licensed Technicians. ALARM TRANSMISSIONS 1. All alarms for FIRE and EMS will be transmitted on F-1 and repeated once. a. Pager Tones b. Siren Control Tones c. Verbal Message 2. All alarms will be dispatched as follows: a. Station Number - the number will be preceded by one of the terms found in the section of this manual entitled "DISPATCHING ASSIGNMENTS". b. Location c. Cross streets (if available) d. Type, as covered in "ASSIGNMENT TERMINOLOGY" This will be repeated once. e. When multiple company assignments are being toned, the initial toning will be comprised of up to 4 Stations/Squads together followed by the announcement. Any subsequent toning for additional companies will be limited to 4 Stations/Squads together in each grouping. 3. Verbal alarms will be repeated on E-7, F-2 or other frequencies if units are returning from an incident. A-16 11 Issue Date: 3/1/2008

4. Alarms and Priority Messages may be preceded by three (3) alert tones. All radio traffic should cease until the emergency message is clear. 5. When a single-company assignment has reached 5 minutes without a fire unit response, the station will be re-toned and the next due station will be added to the assignment. When multiple-company assignment does not have a response of a single fire unit at 5 minutes, the entire assignment will be retoned and the next due station will be added. once a multiple-company assignment has the response of a single fire unit, the assignment is to be considered answered. In both instances above, if the duty officer is responding to an assignment without any fire units responding, the dispatcher will advise the duty officer that no units have answered and it will be the discretion of the duty officer to order the assignment re-toned. At times a unit or station may be on another assignment or out of service mechanically. When this condition exists, the next due station or similar apparatus (i.e. ladder, rescue, cascade, etc.) will be automatically dispatched in place of the station or unit. The O.I.C. or first responding apparatus will be advised of the substitution when they sign on radio. If there is no pre-planned response plan to indicate which station or unit is to be substituted, the Alarm Room O.I.C. will dispatch the closest available station or unit. 6. The EMS Time Procedures for Basic Life Support Units to Life Threatening Emergencies will be: Duty crew or all-call will be dispatched. If no response in five (5) minutes, the squad will be re-toned along with the fastest available squad at the Alarm Room's discretion. The Alarm Room will automatically recall by page a squad within five minutes of their initial dispatch, when another BLS unit responds. 7. The EMS Time Procedures for Basic Life Support Units for Non-Life Threatening Emergencies will be: Duty crew or all-call will be dispatched. If no response in five (5) minutes, the squad will be re-toned. If still no response after five (5) minutes ( a total of 10 minutes), mutual aid back-up will be dispatched. The Alarm Room will automatically recall by page a squad within five minutes of their initial dispatch, when another BLS unit responds. DISPATCHING ASSIGNMENTS 1. STATION Incident may require all apparatus to respond. (i.e. dwellings, buildings, multiple alarms, etc.). 2. SQUAD Services of an ambulance is requested. 3. ENGINE Incident usually requires one (1) engine to respond (i.e., grass, trash, cover assignments, wash downs, etc.). More apparatus may respond to incident if Officer in Charge requests same. A-16 12 Issue Date: 3/1/2008

4. LADDER Services of aerial apparatus ONLY is requested. Balance of station will be considered available. 5. RESCUE Services of a rescue vehicle ONLY is requested. Balance of station will be considered available. 6. SQUIRT Services of squirt ONLY is requested. Balance of station will be considered available. 7. CASCADE Services of mobile cascade ONLY is requested. Balance of station will be considered available. 8. AIR SYSTEM Services of mobile compressor unit ONLY is requested. Balance of station will be considered available. 9. POWER WAGON Services of power wagon (Forest Fire Unit) ONLY is requested. Balance of station will be considered available. 10. TANKER Services of tanker ONLY is requested. Balance of station will be considered available. 11. UTILITY Services of utility vehicle (i.e. smoke ejectors, pumps, salvage covers, etc.) ONLY is requested. Balance of station will be considered available. 12. MARINE Services of marine unit ONLY is requested. Balance of station will be considered available. 13. FOAM UNIT Services of foam unit ONLY is requested. Balance of station will be considered available. 14. HAZ-MAT Services of Haz-mat unit ONLY is requested. Balance of station will be considered available. 15. SCUBA Services of scuba unit (dive team) ONLY is requested. Balance of station will be considered available. 16. CANTEEN Services of canteen is requested. 17. HOSE WAGON Services of hose wagon ONLY is requested. Balance of station will be considered available. A-16 13 Issue Date: 3/1/2008

18. EMS ENGINE Services of EMS trained engine crew ONLY is requested. Balance of station will be considered available. ASSIGNMENT TERMINOLOGY 1. DWELLING Any one or two family residence. 2. BUILDING Any structure used exclusively for commercial purposes (i.e. offices, manufacturing plants, warehouses, etc.). 3. APARTMENT Any structure with three or more residences. May be garden style, high rise, townhouses, condos, or a sub-divided house. 4. ALARM SYSTEM Any fire detection system, may be a water flow, automatic, pull-box, smoke detector, tape alarm, automatic dialer, etc. If alarm comes from a 'major' agency (i.e. A.D.T., Wells Fargo, etc.), the company name will be announced with the dispatch. 4a. INVESTIGATE ALARM SYSTEM When the alarm is given to the Communications Center as coming in as "trouble" or the subscriber has called before the dispatch and stated that they have checked the structure and can find no reason for the alarm, the assignment will be held to one company. 5. BRUSH Any grass or woods fire. 6. VEHICLE Any automobile or light truck. Any other type of gasoline or diesel powered vehicle or appliance (i.e. tractor-trailer, bus, tanker, mobile home, recreation vehicle, railroad car, lawn mower, etc.) will be announced as to what it is. 7. WASH HIGHWAY A small amount of material to be flushed from street. 8. HAZARDOUS MATERIALS INCIDENT The release or potential release of a material that could be a danger to the health or well-being of the area. The material is not involved in the fire at this time, but may be a fire hazard. 9. STRUCTURES Any outbuilding, shed, workshop, etc. A-16 14 Issue Date: 3/1/2008

10. GARAGE Any one or two car garage, not attached to a dwelling or building. 11. INVESTIGATIONS Any incident, not an actual fire, but a situation which could result in a fire. 11a. Appliance, heater, wiring No apparent fire. Device short-circulated, smoked, breaker keeps tripping, made a funny noise, etc. 11b. Alarm system 11c. Fumes 11d. Smoke Any odor of smoke or visible smoke, outside of a structure. Caller is unable to identify source. 12. DOWNED AIRCRAFT Any report of an aircraft crash. 13. AIRCRAFT/HELICOPTER STAND-BY Any aircraft or helicopter landing; usually a site other than an airport or landing pad. 14. RESCUE ASSIGNMENT Any report of a person or persons trapped. 14a. Motor vehicle accident, rescue assignment Entrapment as a result of a motor vehicle accident (M.V.A.) 14b. Industrial accident, rescue assignment Entrapment as a result of an accident occurring in an industrial plant or building. 14c. Water rescue Reported drowning. 14d. Below ground, rescue assignment Entrapment as a result of a cave-in or collapse of an excavation. 14e. Elevator rescue Entrapment as a result of a stuck or stalled elevator. Assistance without delay. 14f. Rescue Assignment Any rescue assignment not covered in the above categories. 14g. Structural collapse, rescue assignment Entrapment as a result of a structural collapse. 15. STRUCTURAL COLLAPSE No entrapment. 16. MOTOR VEHICLE ACCIDENT Any report of a "serious" motor vehicle accident with conditions unknown. A stand-by at request of police or automatic dispatch per fire company procedures. 17. WIRES Electrical incidents occurring outside of a dwelling or building. A-16 15 Issue Date: 3/1/2008

18. BOMB THREAT Actual or possible explosive device. 19. SERVICE ASSIGNMENT Non-emergency requiring the use of fire department equipment or personnel for climbing, lifting, or removing objects. For non-emergency assignments, it is recommended that all warning devices are not used and units respond at reduced speed. 19a. Service assignment, assist police 19b. Service assignment, assist squad 19c. Service assignment, assist fire marshal 19d. Service assignment, public assist 19e. Service assignment, water recovery 19f. Service assignment, de-watering 20. EMERGENCY ASSIGNMENT Not a fire, but any emergency not covered by procedures (i.e. searches, problem at fire station other than a fire, etc.). 21. COVER The assignment of equipment to stations out on assignment. 22. SPECIAL CALL Additional apparatus or station is being requested on an assignment. This is not enough to raise the assignment to the next 'alarm level' 23. RUBBISH Loose trash or trash contained in a dumpster. 24. EMS ASSIGNMENT When fire apparatus is dispatched on first-responder basis, the terms found in the manual under ASSIGNMENT TERMINOLOGY will be used. 25. ADDITIONAL ASSIGNMENT This phrase will be added to the dispatch message when a station has apparatus committed to a previous assignment and has apparatus available to respond to another assignment. A-16 16 Issue Date: 3/1/2008

ASSIGNMENT TERMINOLOGY-EMS 1. CARDIAC ARREST 2. RESPIRATORY ARREST 3. CARDIAC EMERGENCY 4. RESPIRATORY EMERGENCY 5. UNCONSCIOUS PERSON 6. PEDESTRIAN MOTOR VEHICLE ACCIDENT 7. CVA 8. DROWNING 9. GUNSHOT WOUND 10. STAB WOUND 11. INDUSTRIAL ACCIDENT 12. BURN VICTIM 13. SEIZURES 14. ALLERGIC REACTION 15. OVERDOSE 16. DIABETIC EMERGENCY 17. MOTOR VEHICLE ACCIDENT 18. BLEEDING 19. MISCARRIAGE 20. MEDICAL ALARM SYSTEM 21. MEDICAL EMERGENCY 22. PSYCHIATRIC EMERGENCY 23. MATERNITY 24. FRACTURES 25. ASSAULT VICTIM 26. ABDOMINAL PAIN 27. FALL VICTIM 28. SICK PERSON 29. COVER ASSIGNMENT 30. TRANSPORT A-16 17 Issue Date: 3/1/2008

NUMBERING SYSTEM Numbering systems for all base, mobile and portable radios on all frequencies. -First digit of a three-digit number indicates Municipality or District -First two digits of a four-digit number indicates Municipality or District -First two digits of a three-digit number indicates Station Number -First three digits of a four-digit number indicates Station Number +Station number plus zero (0) indicates the officer in Charge +Station number plus one, two or three (1,2,3) indicates Engine, Tanker, Squirt, Foam Unit +Station number plus four (4) indicates Ladder, Tower Ladder, Snorkel +Station number plus five (5) indicates Power Wagon or Rescue +Station number plus six or seven (6,7) indicates Utility, Hose Wagon, Cascade, Light Wagon, Haz- Mat Unit, Ambulance +Station number plus eight or nine (8,9) indicates ambulance or miscellaneous (Chief's car, vans) +PD plus Fire District number plus 01," 02, 03, ETC,. indicates Police Department EMTs NOTE: When a unit can be classified in more than one of the above categories,, the primary use of the unit will determine the number. WORD PREFIX (This section has been deleted, effective May 15, 1995) Numbering system for all Fire Officers on all frequencies - District Number plus zero one (01) indicates Municipal Chief - District Number plus zero two through zero nine (02-09) indicates Municipal officers - District Number plus zero-zero (00) indicates Municipal Incident Commander NOTE: The above numbers will ONLY be used by a Municipal Chief or Municipal officer in charge of two or more stations in that Municipality. Municipal Officers are considered to outrank station chiefs and officers in regards to Incident Commander determination. +Station number plus zero (0) indicates Station Incident Commander +Station number plus zero-one (01) indicates Station Chief +Station number plus zero two through zero nine (02-09) indicates Station Officers. Duty officers will respond utilizing Station Officer numbers. Numbering system for all Squad Officers on all frequencies -Station Number plus zero-one (01) indicates Squad Captain -Station Number plus zero two through zero nine (02-09) indicates Squad Officers A-16 18 Issue Date: 3/1/2008

NUMBERING SYSTEM EXAMPLES Example shown will be for Station 2-1 #210 Station Incident Commander (Duty Officers respond utilizing full station numbers) #211 Engine #214 Ladder #217 Ambulance #2101 Station Chief #2104 Station Officer Example for Squad 2-9 #2901 Squad Captain #2903 Squad Officer Example for District 65 #6501 Municipal Incident Commander #6502 Municipal Officer NOTE: If a number is needed, not covered by the numbering system, the Communications Center will assign one on the approval of the Communications Committee. RELOCATE NUMBERING SYSTEM When a unit is dispatched to cover another station, the unit will use their regular designation PLUS the station number of the station they are covering. (i.e. if Engine 1181 is covering Station 11-9, they will run as Engine 1181-119.) These numbers will be assigned by the dispatcher when the unit signs on as responding. If Engine 1181-119 is called to the original fire, they will run as their regular designation (Engine 1181). COUNTY-WIDE MOBILE NUMBER ASSIGNMENTS CANTEEN 1 Camden County Volunteer Fireman's Canteen CANTEEN 2 Lower Camden County Fireman's Canteen C.F.M. C.F.M. 1 C.F.M. 2-19 C.F.M. 20 F.M. & STATION P.A.U. P.A.U. 1-4 P.D. FIRE DISTRICT plus 01,02,03, etc. County Fire Marshal's Office Chief County Fire Marshal Deputy County Fire Marshal Fire Watch Coordinator Local Fire Marshal Prosecutor's Arson Unit Prosecutor's Arson Unit Investigators Local Police Dept. Emergency Medical Technicians A-16 19 Issue Date: 3/1/2008

5700 Camden County Fire Police 5701 Chief Camden County Fire Police 5702 Asst. Chief, Camden County Fire Police 5705 Camden County Fire Police CAR 5706 Camden County Fire Police VAN 5710-5750 Camden County Fire Police Officers 58 plus DISTRICT plus UNIT EM plus NCIC# C.E.M. C.E.M. 1 C.E.M. 2,3,4,5 C.E.M. 20-29 C.E.M. 30-39 C.F.C. 1 C.F.C 2-9 E.M.S. 1 E.M.S. 2-4 MEDIC 1-5 SOUTH STAR NORTH STAR PENN STAR MEDIVAC -1 MEDIVAC -2 C-11, C-12, C-13 LIFE SUPPORT 1-4 CARE 1-4 F.A. 1-4 A.R.C. 1-5 A.R.C. 101-199 Local Fire Police officer Local Emergency Management Vehicle Camden County Office of Emergency Management Camden County OEM Coordinator Deputy, County OEM Coordinator County Health Dept. Haz-Mat Personnel Camden County Prosecutor's Environmental Enforcement Personnel Camden County Fire Coordinator Deputy County Fire Coordinator Camden County EMS Coordinator Deputy Camden County EMS Coordinator Mobile Intensive Care Units West Jersey Voorhees Medical Helicopter U.M.D.N.J. Newark Medical Helicopter University of Pennsylvania Medical Helicopter Lehigh Valley Pennsylvania Medical Helicopter Hahnemann Hospital Medical Helicopter New Jersey Forestry Service Gloucester County Paramedics Burlington County Paramedics Chief Instructor, Training Academy Red Cross Response Vehicles Red Cross Response Personnel F.P. 1-9 County Fire Photographers F.P. & Station Station Fire Photographers A-16 20 Issue Date: 3/1/2008

COMMUNICATIONS NUMBERING ASSIGNMENTS CAR 100 Chief of Communications D-1 Director of Public Safety ALPHA ONE (A-1) ALPHA PREFIX (A) TANGO PREFIX (T) Chief of Administration Administrative Personnel Technical Services Personnel 4401 Deputy Chief, Fire & EMS Communications 4402 Captain, Fire & EMS Communications 4403-4409 Fire & EMS Supervisors 4410-4499 Fire & EMS Dispatchers 4801 9-1-1 Coordinator 4802 9-1-1 Operations Officer 4803-4809 9-1-1 Telecommunications Supervisor 4810-4899 9-1-1 Telecommunicators FIELD COMM 1,2 Mobile Communications Vehicles PHONETIC ALPHABET A ALPHA N NOVEMBER B BRAVO O OSCAR C CHARLIE P PAPA D DELTA Q QUEBEC E ECHO R ROMEO F FOXTROT S SIERRA G GOLF T TANGO H HOTEL U UNIFORM I INDIA V VICTOR J JULIETTE W WHISKEY K KILO X X-RAY L LIMA Y YANKEE M MIKE Z ZULU A-16 21 Issue Date: 3/1/2008

ALARM ROOM TELEPHONE NUMBERS The main telephone number to contact the alarm room is 783-4808. This number is to be used for run times, questions, etc. To access the appropriate console or dispatcher, please dial the following extensions: EXT 6200 EXT 6201 EXT 6202 EXT 6203 EXT 6204 EXT 6205 Alarm Room Supervisor Dispatch console County Fire Console County EMS Console Camden City Fire Console Camden City EMS Console A-16 22 Issue Date: 3/1/2008