Pembroke Pines Fire Department ISO Class Annual Report

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Pembroke Pines Fire Department ISO Class 1 2012 Annual Report Rescue Communications Training Operations Logistics/Support Services Prevention 9500 Pines Boulevard ~ Building B ~ Pembroke Pines, FL 33024 ~ 954-435-6700 ~ www.ppines.com

Table of Contents Page Message From The Fire Chief 3 City Officials 4 City General Fund Budget 5 Organizational Chart 6 Station Locations 7 Rescue Division 8 Fire Prevention Bureau 9 Logistics Division/Support Services 11 Operations Division 13 Communications Division 15 Training Division 17 Town of Southwest Ranches 18 Annual Report 2012 2

Message from the Fire Chief JOHN PICARELLO T he City of Pembroke Pines Fire Rescue Department is pleased to present our 2012 Annual Report. On the following pages you will find information from each of our six divisions which include Operations, Training, Fire Prevention, Rescue, Logistics and Public Safety Communications. Each section provides interesting facts, figures and general information about our goals and accomplishments. What it doesn t provide is information about some recent changes to our Administrative Staff that occurred over the past year. In March, Robert Poirier retired as the Assistant Division Chief of Logistics. Bob was our behind the scenes go to person who kept our fire stations up and running and our firefighters fully equipped and protected. In May, Division Chief Michael Vincent retired as the Division Chief of Rescue. As an Instructor and Officer, Mike was well liked and well respected in the Department and throughout the EMS community. Division Chief Laurie Barnes- Zargo retired in June as the City s Fire Marshal. Laurie was an incredible asset to the Department, an advocate for Life Safety and was a true professional. All three employees retired with 25 years of service and we wish them well in their retirement. We also experienced the unexpected loss of our Public Safety Communications Chief Thomas Gallagher who passed away on September 28, 2012. Tom was the undisputed expert of all facets of 911 Communications including Call Taking, Dispatching, Station Alerting, Computer Aided Dispatching, Mobile Mapping and Emergency Notification. Tom also maintained our City s Emergency Operations Center, assisted with Emergency Management operations, was our primary Public Information Officer and provided public safety training along with his dog Foxy who was our 911 Ready Fox mascot. Tom will be dearly missed by everyone in the Department along with countless others throughout Broward County who relied on him for his unlimited knowledge and expertise. Tom s passing, along with the retirement of three staff officers illustrates the importance of having an adequately staffed administration as well as a comprehensive mentorship program and a well developed succession plan for our organization to continue to provide our residents with the highest level of service possible. We take pride in maintaining our Class 1 ISO Rating and setting the standard for Fire/EMS services in Broward County. I encourage you to read on and become more familiar with our Fire Rescue Department. As always, we are here to serve and I welcome your comments, suggestions, and feedback. 3

City Officials Frank C. Ortis Mayor Carl Shechter, Vice Mayor Commissioner District 1 Jay Schwartz, Commissioner District 2 Iris Siple, Commissioner District 3 Angelo Castillo, Commissioner District 4 Charles F. Dodge City Manager 4

City General Fund Budget 2011-2012 Total: $150,320,517 Public Services $9,878,601 7% Recreation $14,355,885 9% Administrative Services $1,933,667 1% Community Services $8,313,351 5% Finance $2,751,760 2% Pre-Schools $5,598,434 4% Fire $47,620,406 32% Police $49,509,138 33% Information Technology $2,908,826 2% General Government $7,450,449 5% Fire Department Budget by Division Total: $47,620,406 Public Safety/ Dispatch $3,109,241 6% Prevention $2,164,769 4% 5 Fire/Rescue $42,346,396 90%

Organizational Fire Chief Admin Supervisor Accounts Payable PT Clerical Logistics Division Chief Assistant Division Chief Administrative Battalion Chief PT Courier Training Division Chief Assistant Division Chief Administrative Battalion Chief Firefighter Video Specialist Chart Clinical Billing Rescue Division Chief Fire Prevention Division Chief Clerical PT Clerical Assistant Division Chief Assistant Division Chief Administrative Battalion Chief Administrative Battalion Chief Captain Public Relations Officer PT=Part Time Operations Division Chief 911 Communications Chief Director IT Support Administrative Support Staff A,B,C Shift Battalion Chief Assistant Director Station Captain Dispatch Supervisor Driver Engineer Rescue Lieutenant Dispatcher/ Call Taker Firefighter Paramedic/EMT Fire Inspector 6

Station Locations Station 33 600 SW 72 Avenue Station 69 9500 Pines Boulevard Station 79 19900 Pines Boulevard Station 89 13000 SW 1 Street Station 99 16999 Pines Boulevard Station 101 6057 SW 198 Terrace 7

Rescue Division T he Rescue Division manages the Emergency Medical Services provided by our Department. Emergency Medical Technicians, Paramedics, and Rescue Lieutenants operate under the direction of a physician who is the Department s Medical Director. The Department responds to calls using Advanced Life Support units and equipment from each of our fire stations. Each vehicle is equipped with the very latest medical diagnostic equipment available in the pre-hospital care setting. Activity Summary TYPE 2010 2011 2012 Patient Age Categories Total Patients Treated in 2012: 19,679 Vehicular 1,379 1,305 1,511 Cardiac 1,130 1,207 1,244 Stroke 136 146 142 25% 1% 4% 18% Diabetic 388 356 303 Respiratory 993 1,018 1,035 Overdose 47 54 49 Obstetrics 42 40 56 Trauma 2,035 2,170 2,312 Others 12,040 12,551 13,027 TOTAL 18,190 18,847 19,679 38% 0 1 years 17 48 years 2 16 years 49 65 years 66+ years Unknown 14% 8

Fire Prevention Bureau T he Fire Prevention Division enforces the requirements of the Florida Fire Prevention Code and other related adopted codes. This is accomplished by reviewing building plans and conducting on-site inspections. Other essential services provided by the Fire Prevention Division include Fire Cause/Origin Investigation and Community Public Education programs designed to reduce property loss and prevent fire-related injuries. Thousands of children, families, and adults enjoyed one or more of our diverse fire safety education programs. Fire Prevention is good for the environment, keeps homes and businesses safe, saves lives and properties, and makes financial sense. 9

Functions Performed Tasks 2010 2011 2012 Total Inspections Conducted 9,963 10,383 10,823 Fires Investigated By Fire Prevention Bureau 14 30 17 Number of Fire Plans/Documents Reviewed Number of People Attending Public Education Presentations Total Inspectable Occupancies/ Buildings 1,795 1,707 2,047 21,332 18,293 14,578 5,925 5,968 5,991 10

Logistics Division Support Services T he Logistics Division manages procurements and maintenance of fire stations, fire/rescue apparatus, equipment and operating supplies. The division is responsible for developing and overseeing maintenance programs for equipment and apparatus to ensure firefighters are equipped and emergency response vehicles are ready to respond to the needs of the citizens of Pembroke Pines. 11

Support Services: Functions Performed ACTIVITY Budget Preparation and Control Facility Maintenance, Planning, Design and Building Oversee repair and maintenance of vehicles, equipment, generators, and fuel supplies Communication Equipment Research & Development Fire-Rescue Apparatus Committee Emergency Management Preparedness Civil Defense and Terrorism Response Aerial Ladder and Fire Engine Pump Test DESCRIPTION Division members research and prepare budget suggestions, make recommendations for funding requests, monitor expenses and spending trends. Manage the repairs and renovations of Fire Department buildings located throughout the City. Coordinate and monitor the vehicle and equipment preventive maintenance, repair programs, and fuel orders. Ensure the reliability of all communications equipment and our compliance with National Fire Protection / ISO. Research and test new equipment and protective clothing for the Department. Members of the department who research, design, and travel to manufacturing plants to inspect construction of new emergency vehicles. Emergency Management procedures are in place to ensure efficiency and readiness of all vehicles, equipment, and supplies for the hurricane season and any other potential mass casualty event. Continue partnerships with our Police and Government task forces in response to terrorism within the County, State, and Country. Annual tests to ensure the reliability of Fire Department aerial ladders, ground ladders, and engine/aerial pumps to maintain compliance with National Fire Protection Agency / ISO. 12

Operations Division T he Operations Division manages the Fire Department s daily commitment to saving lives and property. Operational personnel provide: Fire suppression and mitigation of related emergencies Initial hazardous material emergency response Preventive maintenance on equipment and vehicles Community training and public education programs Assist with fire protection system inspections Pre-fire planning of buildings Emergency and non-emergency patient care and transport services Loss/Save Ratio 2010 2011 2012 Property Value 306,889,760 127,269,670 59,632,011 Property Loss 1,826,200 897,245 1,226,735 Saved % 99.68 99.3 97.7 Loss %.32.7 2.3 Census 150,064 154,750 157,594 Per Capita Fire Loss Loss/Save Ratio 2010 2012 $12.17 $5.79 $19.88 13 (Table represents the property losses that occurred due to fires and the property saved from those fires)

Operations Reports Fire Incidents Responses Fire Injury and Mortality Report 2010-2012 Type 2010 2011 2012 Response Report 2010-2012 2010 2011 2012 Total Responses 21,480 21,597 21,636 Civilian Injury Civilian Death 6 3 0 0 Firefighter Injury 30 37 9 0 25 Firefighter Death 0 0 0 Mutual Aid Provided Assistance Provided to Other Municipalities 2010-2012 (Received / Given) 2010 2011 2012 Broward County 0/0 0/0 0/0 Cooper City 0/5 0/6 0/19 Davie 0/0 0/1 0/2 Hollywood 1/8 0/8 0/4 Miramar 6/34 6/27 10/26 West Park 0/1 0/0 0/0 Dade County 0/0 0/0 0/0 Hallandale 0/0 0/0 0/4 Port Everglades 0/0 0/0 0/0 Dania 0/0 0/0 0/0 Ft. Lauderdale 0/0 0/0 0/0 Southwest Ranches 0/0 0/0 0/0 TOTAL 7/48 6/42 10/55 14

Communications Division A reliable communications system and capable dispatchers are essential to every effective emergency response. The members of the Communications Division answer the call for help, gather important information, dispatch the appropriate Fire Department personnel and equipment, track operational activity, and document actions taken. The Pembroke Pines Fire Department is committed to the highest principles of rapid response, capable intervention, and successful mitigation of emergencies. That commitment begins with the public s first point of contact and continues throughout the entire emergency event. The mission of the Communications Division is to provide the critical link between the callers reporting emergencies or requesting assistance and the units, equipment, and personnel that respond. Our Dispatch Center utilizes the most advanced technology available such as Computer Aided Dispatch (CAD), Enhanced 911, Automatic Vehicle Locators (AVL), digital station alerting, digital audio recording equipment, mobile data computers in response vehicles, as well as touch screen computerized radio equipment. 15

Communications Division Average Time to Process a Call for Fire and Rescue Service Call Processing Time From time call is answered until the information is electronically sent to the dispatcher to dispatch Dispatcher Processing Time From time call is electronically sent to the dispatcher to time units dispatched Total Communications Division Processing Time Total time from time call answered to dispatch of emergency response units Local Average 2006 1 Minute 10 Seconds PPFD 2011 PPFD 2012 17 Seconds 18 Seconds 42 Seconds 11 Seconds 11 Seconds 1 Minute 52 Seconds 28 Seconds 29 Seconds Type of Telephone Calls Number of Telephone Calls Received 911 97,167 Non-Emergency 250,602 3500 Number of Alarms By Day of Week 3400 3379 3300 3305 3316 3300 3273 3200 3100 3000 3021 3105 2900 2800 1-Sun 2-Mon 3-Tue 4-Wed 5-Thu 6-Fri 7-Sat 16

Training Division T he Training Division manages the performance and education requirements of all Fire Department employees. The Division works diligently to provide quality, up-to-date training in a variety of subjects throughout the year. Effective training helps to achieve: Services that meet the needs of the public Efficient and effective performance Effective use of modern equipment Safe operations Quality customer services Personal and organizational pride All facility training is accomplished by the Training Division at our own Fire Training Facility which includes a five story smoke tower with two burn rooms for creating realistic, comprehensive training. The facility also features the addition of a state-of-the-art propane field with several gas fed props, two flammable liquid pits, and a flashover simulator designed to teach fire behavior and how to recognize and control the signs of impending flashover. Training Hours 2012-94,038 hours 2011-92,587 hours Rescue (Paramedic & EMT) Facility (Pembroke Pines Fire Training Facility) Company (Fire Stations) 9,065 7,877 77,096 17

T own of Southwest Ranches Fire Station #112-17220 Griffin Road 2012 Activity Statistics: January 1, 2012 - September 30, 2012 Description Total Number of Facility Training Hours 98 Number of Rescue Training Hours 140 Number of Company Training Hours 1,295 Number of Rescue Calls 402 Number of Emergency and Non-Emergency Responses 526 Number of Fire Inspections Conducted 133 Number of Fire Investigations 1 Number of People Attending Public Education Presentations 7 Number of Fire Plans/Documents Reviewed 21 18