SANITATION CITATION TRAINING GUIDE

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SANITATION CITATION TRAINING GUIDE Duro-Brite HIGH GLOSS, LOW MAINTENANCE FLOOR CARE

PROFESSIONAL TIPS Use the right equipment for each task and maintain the equipment in accordance with manufacturers directions. Clean up spills, stains and tracked-in deposits promptly, for safety and to save work later. Place Wet Floor caution signs when working on floors and leave out until floors are dry. Use floor mats at entry ways and keep them clean; they can trap most dirt and soil before it hits your floor. Label mops separately for each task ( Stripping, Finishing, Cleaning ). Rinse them out thoroughly after each use and hang them to dry. Rinse out mop buckets and wringers thoroughly after each use. Change dust mop heads frequently and hang them for storage rather than storing them standing up. Replace floor machine pads when they become loaded. Turn over pads frequently during use and always wash them after use. Hang them to speed drying and maintain their shape. Remove pads and pad holders before storing floor machine. W.E. Greer Ltd. 2016

READ THIS FIRST! Personnel should be properly trained before performing floor care. Observe all WHMIS guidelines and maintain an MSDS file. Floor Care today seems more complicated than ever. Consumers are faced with dozens of choices of strippers, seals, cleaners, restorers, machines, pads and mops, each promising great results. But great looking floors don t come out of a package it is the execution of proven application and maintenance procedures along with job-matched products that achieve the desired results. The guide contains step-by-step instructions for the application and care of a proven system to achieve the results you want. SAFETY TIPS BEFORE, DURING AND AFTER FLOOR CARE Equipment Check for loose plugs or frayed wires before operation Ground electric cords when operating floor machines Avoid running floor machine over its electric cord Do not pull plug from the wall using the electric cord Do not operate floor machine with handle in the locked upright position If possible, practice running floor machine in an open area prior to using in enclosed area Store tools and equipment away from traffic areas Wipe down equipment after use, including cord Chemicals Follow manufacturer cautions and directions when diluting and using products. More is not better Read and understand MSDS on all chemical products you use Wear safety equipment recommended by manufacturer Do not splash floor chemicals into walls, baseboards or displays General Always place Wet Floor caution signs out when doing floor work. Restrict traffic until after floor is dry Be sure floor surface is in good repair. Replace loose or broken tiles Never run floor machine on bare, dry floor. It can cause dangerous powdering which is harmful if inhaled INSTALLING A NEW FLOOR CARE PROGRAM Before you begin: INSPECT the area where you ll be working and look for typical problem conditions that may require special attention: build ups, traffic lanes, baseboards, edges GATHER the equipment and chemicals necessary to do the job clean mops and pads for each task; bucket, wringer and machinery in good operation order. Be sure you have enough chemical on hand to complete the job PLAN your work according to available time, personnel, equipment, traffic flow and environmental conditions GIVE YOUR COATINGS A CHANCE Don t underestimate the effect that weather has on floor coating performance. Here are some tips to help you plan for the best results: When it s cold: Do not apply coatings on surfaces with a temperature less than 7 C (45 F). Floor temperatures of less than 7 C (45 F) can cause any finish to cure improperly and fail by cracking and powdering. This can happen near entry ways, freezer sections in grocery stores, or on floors covering concrete pads in winter. If in doubt, wait for warmer weather. NOTE: Air temperature is NOT a reliable indicator of floor surface temperatures. When it s hot and humid: Expect longer drying times as much as twice normal. Tacky floors are not wet floors. Tacky floors simply need a little more time to dry or some air movement to complete the curing process Air movement is required for coatings to cure properly. Open windows and doors can help create air movement If fans are used to move air, DO NOT point them directly onto the coating. Direct them away from wet coatings or over the floor to circulate air. OK OK OK NOT OK f an WET FLOOR f a n WET FLOOR f a n

STRIPPING WITH EASYWAY EQUIPMENT REQUIRED: Floor machine, wet vacuum, black or high productivity pads, old cotton mop, rolling bucket with wringer, dust mop, edge tool, scraper, walk-off towel and squeegee. PROCEDURE: Remove gross soils (labels, gum). Dust mop floor. Divide floor into workable sections. Place wet floor caution signs near areas. HELPFUL TIPS: Gross soils (labels, gum) cannot be removed by strippers. Start the process with clean, well-prepared floor Only strip manageable areas to prevent stripper from drying Always work safely follow all precautions recommended Dilute Easy Way stripper at recommended dilution with cold water (1:1 to 1:3). Dilute according to directions for best results too little may not perform, to much wastes product and money WET FLOOR Apply stripper solution liberally with an old but clean mop. Do not pick up. Even when using no scrub strippers, machines can speed the removal of old coatings Exercise caution during this step floors can be very slippery Flip pad frequently to avoid clogging 5-10 MINUTES Allow 5-10 minutes for stripper to work. Do not allow solution to dry. Give the stripper solution enough time to work rushing leads to extra work Stripping solution that dries is very, very difficult to remove keep floor wet Scrub and pick up solution. Check edges and baseboards for build up. Remove with edge tool or pad center. For very heavy buildup, be prepared to reapply stripper to remove all old coatings Unstripped edges and low spots will darken and become very unsightly and are much more difficult to remove the second time around Using a tool designed to edge work is easier on your back and arms Be sure to pick up as much solution as possible WET FLOOR Damp mop lightly with cool clean water to remove all residues. Allow floor to dry before sealing. When using Easy Way stripper, at least damp mop with cool water to remove unsightly residues. When using a conventional stripper, flood rinse or neutralize to assure that the floor is prepared for coating. Improperly prepared floors are the major cause of coating failures

APPLYING DURO-BRITE FLOOR FINISH TO FRESHLY STRIPPED FLOOR EQUIPMENT REQUIRED: Looped end rayon blend mop and bucket with garbage bag liner. PROCEDURE: WET FLOOR Mop/Bucket: Line bucket with liner and pour in Duro-Brite. Pour only what you plan to use. Use clean blended rayon mop. Dip into and press out excess - do not use wringer. Microfibre: Transfer your finish to a watering can, or a bottle with a pouring spout. HELPFUL TIPS: A liner provides a clean, uncontaminated container for your coating. They are neat, disposable and also speed clean up Never pour unused coatings back into the original container. They are contaminated and can spoil the used coating before you use it Rayon or blended mops release coatings more easily, with less foam and preparation. Before use soak in water and wring out tightly as the mop will absorb less finish and be easier to wring out. Avoid cotton mops if possible Wringing causes finish to foam and can possibly leave bubble marks on the dried finish Mop/Bucket: Outline area to be sealed, and then fill in using figure eight motion. Stay 6 away from edges. Microfibre: Pour a small amount at top of section and dip mop pad into it. Outline area, then run a bead down the side of the area and use figure-8 motions to fill in. Outline a manageable area for the amount of coating in the mop (usually about 10 x 10 ). Use medium coats. Do not overwork the area; repeated passes over the same spot affect the levelling of the coating. Keep 6 away from edges they get no traffic and will only become buildup problems when stripping 4 to 6 coats are recommended 45 MINUTES Lay down 4-6 coats of Duro-Brite. Allow a minimum of 30 minutes to dry in between Duro-Brite coats with no more than 3 coats applied in one 24 hour period. The 2nd, 4th and 6th coat should cover edges. Allow to dry completely before finishing. Allow adequate time for each coat to dry. (See Give Your Coatings a Chance section.) One coat on edges is adequate to protect the floor

OPTIONAL SPRAY BUFFING WITH UPLIFT EQUIPMENT REQUIRED: Single disc floor machine or autoscrubber, burnisher, red or white and high speed pad, looped and rayon blend mop, bucket with wringer, dust mop and scraper. PROCEDURE: Remove gross soil (labels, gum). Dust mop floor daily. Divide floor into workable sections. Place wet floor signs near work areas. HELPFUL TIPS: Gross soils (labels, gum) cannot be removed by cleaners. Start the process with a clean, well-prepared floor. Scratching is a common problem that reduces gloss and floor service life, so dust mopping to remove gritty soil is very important Dilute Airx 66 neutral floor cleaner (1:256). Scrub with autoscrubber or single disk machine. Pick up solution with scrubber or wet vac. Damp mop any residues with clear water. Allow floor to dry. OPTIONAL: If desired, when floor is clean, spray a light mist of Uplift spray buff and buff with 175-1500 RPM floor machine to high gloss, or...... if desired, dry buff with 175-1500 RPM floor machine. Use cleaner according to directions to prevent damage to floor finish Pick up all residues to avoid resoiling A light mist is adequate to raise gloss and even appearance. Overuse causes delays or slick floors Do not overspray on baseboards, etc. Spray only a manageable area directly in front of machine; do not allow spray buff to dry Dry buff in lower traffic areas, or as interim maintenance; spray buff for maximum appearance Change and clean buffing pads frequently. Dirty pads are ineffective and cause drag on buffing machine DEEP SCRUB & RECOAT EQUIPMENT REQUIRED: Autoscrubber, blue pad, looped end rayon blend mop, rolling bucket with wringer, dust mop and scraper. PROCEDURE: Remove gross soils (labels, gum). Dust mop floor. Divide floor into workable sections. Place wet floor caution signs near work areas HELPFUL TIPS: Gross soils (labels, gum) are easier to remove if done immediately Close off only areas where you will be working. Keep traffic requirements in mind Always work safely follow all precautions recommended Dilute Deep Scrub (1:40). Never overuse cleaner it is a waste of product and money Scrub with blue pad and autoscrubber. Pick up solution with scrubber. Scrub thoroughly for an even appearance. You only want to remove the surface layer of finish Remove all residues from floor; they can interfere with floor finish appearance and adhesion Outline area to be finished, then fill in using figure eight motion. Stay 6 away from edges. Reapply only 2 coats of Duro-Brite Floor finish Use a fresh liner for finish to prevent contamination Outline a manageable area (usually 10 x 10 ) Never pour unused coating back into container Use a rayon or blended rayon mop or applicator Don t wring it causes foam in the finish press out excess Don t cover edges; it causes unsightly buildup 45 MINUTES Allow a minumum of 30 minutes between coats. Last coat should cover edges Allow adequate time for each coat to dry. (See Give Your Coatings a Chance section.)

TROUBLESHOOTING GUIDE INITIAL APPLICATION: PROBLEM Low gloss Streaks in finish Hazy appearance Poor levelling Poor adhesion Long dry time Mop Drag Coats are too thin Stripping residue left - poor rinsing Old finish or dirt left - poor stripping Heat, high humidity and/or poor air flow Cold floor conditions (<10 C/50 F) Coats are too heavy DURING MAINTENANCE: PROBLEM Cleaner too aggressive Cleaner too weak or not cleaned often enough Pad not aggressive enough Dry or dust mopping too infrequently Buffing/burnishing too infrequently Dry burnishing in low humidity Pad too aggressive Recoated too soon Liquids spilled on floor SOLUTION KEY: = Most likely cause = Possible cause NOTE: Most floor finish problems at initial application stem from improper preparation of the surface or equipment or application that ignores recommended procedures, drying times and prevailing environmental conditions like temperature and humidity. Dirty equipment used (mop, bucket, wringer) Factory finish not removed from new tile Rinse thoroughly after stripping on a warm floor (+10 C/50 F), use clean equipment to apply medium coats (do not try to stretch finish) and allow adequate time between coats. Remove all factory coatings from new tile, rinse thoroughly after stripping, use clean equipment and apply medium coats of finish. Apply in areas with good air flow for proper drying. Rinse thoroughly after stripping, use clean equipment, apply medium coats and allow adequate time between coats. Strip and rinse thoroughly, apply medium coats of finish and allow adequate time between coats. Remove all factory coatings from new tile, strip and rinse thoroughly, apply on a warm floor (+10 C/50 F) using clean equipment. Apply medium coats in areas with good air flow on a warm floor (+10 C/50 F). See Give Your Coatings a Chance section. Apply medium coats, allow adequate time between coats in areas with good air flow and warm floors (+10 C/50 F). Overspray from polish or other cleaner Dirty buff/burnish pads Improper product for situation or procedure SOLUTION KEY: = Most likely cause = Possible cause Loss of gloss Powdering when buffed/burnished Lack of response when buffed/burnished Scuffing Scratching Shiny, but dirty floor Swirl marks on floor when buffed/ burnished Pad drags when buffed/burnished Slippery floors Be sure products, equipment and procedures are suited to situation, follow scheduled maintenance. Match pads to coating, use appropriate cleaner, avoid burnishing in extreme low humidity, restore or spray buff instead. Match pad to coating, use appropriate cleaner, follow scheduled maintenance, turn pads frequently and clean after each use. Match pad to coating, follow scheduled maintenance, turn pads frequently and clean after each use. Dust mop frequently, match pad to coating, follow scheduled maintenance, turn pads frequently and clean after each use, install walk-off mats at entrances. Match pad to coating, follow scheduled maintenance, turn pad frequently. Match pad to coating, turn pads frequently and clean after each use. Match pad to coating, quickly remove spots and spills before buffing/burnishing, turn pads frequently and clean after each use. Allow coatings to cure Use appropriate cleaner, quickly remove spots and spills before buffing/burnishing, take extra care when spraying polishes, etc. near resilient floors to avoid overspray.

WHY DEAL WITH W.E. GREER LTD? In business since 1923 Alberta based, family owned and operated Unparalleled customer support staff Manufacture 40% of products sold Wide selection of cleaning chemicals and equipment Quality assurance program in place since 1992 State of the art equipment showroom and service department Well stocked warehouses across Alberta Willingness to tailor service to customer s unique needs Electronic ordering available on website Head Office & Manufacturing: Edmonton, Alberta 14704-119 Ave, Edmonton, AB, T5L 2P1 Ph. #: 780-451-1516 Fax: 780-451-2405 Service Fax: 780-452-4538 Toll Free Fax: 1-800-265-0666 Calgary 6025-6 Street, S.E. Calgary, AB T2H 1L8 Ph. #: 403-640-4664 Fax: 403-640-2979 Toll Free Ph. #: 1-888-435-6257 Toll Free Fax: 1-877-269-3804 Grande Prairie #106, 11735-105 Street Grande Prairie, AB T8V 8L1 Ph. #: 780-532-8766 Fax: 780-539-3979 Toll Free Ph. #: 1-877-532-8766 Fort McMurray Bay H, 254 Gregoire Drive Fort McMurray, AB T9H 4K6 Ph. #: 780-791-3466 Fax: 780-791-0562 Lethbridge 210C - 12A Street, N. Lethbridge, AB T1H 2J1 Ph. #: 403-327-1531 Fax: 403-327-1532 Toll Free Ph. #: 1-866-327-1513 Toll Free Fax: 1-866-700-1532 www.wegreer.com