COMPANY PROFILE FACILITIES MANAGEMENT MERJS FM QATAR WLL

INTRODUCTION MERJS is a fast paced, increasingly acceptable Facilities management company. The business was originally established in London in 1980 to provide the highest levels of quality service to our clients. In the State of Qatar, MERJS has been initially formulated as a joint venture between MERJS who has more than 30 years of experience in property and facilities management in London, Real Estate Services Group in Qatar and Polyteck Middle East. Currently, MERJSFM operates as a 100% Qatari owned company under the patron ship of RESG, to cater the specific requirements of the customers who are into real estate business. PO Box No: 22821, Doha, Qatar. Tel: 44513334, 44513335 Fax: 44583377 Email: info@merjsqatar.com, Web: www.merjs-qatar.com

OUR PARENT COMPANY & ASSOCIATES RSG is our parent company and Qatar s most dynamic real estate service provider. A premium real estate service conglomerate playing a 360 degree set of roles as an Investor, Developer, Asset Management, Property Management, and hospitality. RSG is equipped with the state of the art technology and world class talents to provide a portfolio of services through a single point of contact. DURAT AL DOHA s development portfolio carries properties like Imperial Towers, a five tower project under construction in Viva Baharia, Pearl Qatar. SAFIR HOTELS & RESORTS are located in eight countries within the Middle East and North African countries. Safir Doha Hotel is one of the ventures by our group managed by RSG. MASHOUR REAL ESTATE DEVELOPMENT is currently developing 3 plots, Com-05, Mix-05 and Mix-11 in Marina District, Lusail City under the management of RSG. AL AMTHAL ENTERPRISES promotes RSG projects in a manner that reflects for their high end, distinguished style. RSG introduced AL Amthal in the year 2007. ENGEL & VOLKERS is a German based company associated with us for Property and Leasing management. The company is specialized in high end residential and commercial properties. ZAHER EL LAYMOUN and CAFÉ BLANC are the two master franchise developments in progress. These franchises are part of continuous growth of the group in the region.

VISION STATEMENT OUR VISION IS TO BECOME THE MOST PREFERRED FACILITIES MANAGEMENT COMPANY IN LINE WITH THE CURRENT REQUIREMENTS OF REAL ESTATE DEVELOPERS IN STATE OF QATAR, WHERE OUR PRIME MOTIVE IS ADVANCEMENT IN STANDARD OF LIVING OF THE SOCIETY ASSOCIATED WITH US MISSION STATEMENT Our Mission is to formulate, implement, operate and maintain functional systems based on the available strong foundation of a real estate developer. To adopt continuous improvement as a lifestyle by all employees. To deliver products and services exceeding Customers expected Quality and Safety anticipations. SAFETY POLICY ALL EMPLOYEES ARE COMMITTED TO THE WELL BEING OF HUMANITY

QUALITY MANAGEMENT SYSTEM MERJS deploy in-house quality management system in line with ISO 9001-2008. We are in the process of ISO certification and expected to be certified soon. MERJS recruits staff based on qualification and experience only MERJS engineers are all trained to use Computer Aided Facilities Management system. Well defined Customer Care system offers seamless facilities management services exceeding the expectations of our customers MERJS insist on feedback from customers on the work they provided for continual improvement QUALITY POLICY ALL EMPLOYEES ADOPT QUALITY MANAGEMENT SYSTEM AS PART OF THEIR LIFE STLYE, WHICH OFFER OUR CUSTOMERS THE COMFORT OF FACILITIES MANAGEMENT BEYOND THEIR EXPECTATION

SERVICES FM CONSULTANCY SEVICES Asset registers and management As-built and O&M documentation Operations logs KPIs and SLAs Verifying testing & commissioning Monitoring & confirming operations Snagging/ de-snagging Taking over property from contractor/ consultants FACILITIES MANAGEMENT HARD SERVICES We offer planned preventive maintenance for all building services as follows All types of HVAC systems Chiller Management System BMS system Plumbing and drainage system Chemical dosing systems LPG system Irrigation system Fuel oil system Generators MV panels and switchgears Garbage chutes Emergency lighting UPS

SERVICES Contd. HARD SERVICES Contd. Access control system CCTV system Telephone system Public address system Bus ducts CO monitoring system Façade and landscape lighting Water filters Swimming pool SOFT/ OTHER OUTSOURCED SERVICES Specialized cleaning Security services Waste management Landscaping maintenance Pest control Elevators Fire fighting and fire alarm FM 200 system OTHER ADDED SERVICES Property/ lease management Help desk/ customer call center facilities Computer aided facilities management software Tenant fit-out construction management Callout maintenance program Minor civil/ finishes maintenance works

CURRENT PROJECTS Shoumoukh Towers Safir Doha hotel UBL bank, Doha Villas in Pearl Qatar PREVIOUS EXPERIENCE Qatar Navigation Plaza Jarir book stalls Hyatt plaza shopping centre Jungle zone theme park Vivin France gallery Shamiana restaurant Barwa bank (Grand Hamad and Rayyan branches) Qatar Islamic Insurance building Al Sharq tower A&B, Al Sadd Al Asima plastic factory Danube building material warehouse Al Mana villas Gulf insulation company Hyder residential building

WORK PHOTOS SHOUMOUKH TOWERS

WORK PHOTOS SAFIR HOTEL

WORK PHOTOS QATAR NAVIGATION PLAZA WORK PHOTOS HYATT PLAZA WORK PHOTOS BARWA BANK

WORK PHOTOS JUNGLE ZONE WORK PHOTOS SHAMIANA RESTAURANT WORK PHOTOS VIVIAN FRANCE

WORK PHOTOS JARIR BOOK STORE WORK PHOTOS VILLAS WORK PHOTOS UBL BANK

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