Base He ate r O pe rating & Ma i nte n a n ce Ma n u a l Model: TSBH2 Introduction................................................................................ 2 Installation.................................................................................. 2 Operating Instructions...................................................................... 2 Maintenance................................................................................ 4 Troubleshooting............................................................................ 4 Replacement Parts.......................................................................... 5 Dinex Warranty............................................................................ 5 Parts Diagram............................................................................... 6 Electrical Diagram........................................................................... 7 Printed in the USA For Service Information, call 1-888-673-4639 Please provide following information: Model number Serial number Part Description and number as shown in parts list. Manual No. TMP-BH Rev-02/06 DINEX INTERNATIONAL, INC. 628-2 HEBRON AVENUE, GLASTONBURY CT 06033 WWW.DINEX.COM
Introduction: You have purchased the new Dinex TMP Equipment. Please read this manual for helpful guidelines on how to use your Equipment. Should you have any questions concerning the Equipment, please call the Dinex Hotline at 1-888-673-4639 (Monday through Friday from 8 am to 5 pm, Eastern Standard Time). IMPORTANT: For your safety, read and follow all cautions, information and warnings FREIGHT DAMAGE CLAIMS Your Dinex Equipment was carefully inspected and packed before leaving our plant.the transportation company assumes full responsibility for the safe delivery of the Equipment. Dinex does not assume any responsibility for damage or loss incurred in transit. Please note any visible damage or loss on the freight bill and have delivery personnel sign. A freight claim should be filed immediately with the transportation company. If concealed damage is discovered after unpacking the Equipment, please file a concealed damage claim with the transport company within 10 days after receipt of the goods. IMPORTANT: All packing materials should be retained for return shipment. APPLICATION AND USE The Equipment is for commercial use in the food service industry. It provides storage of wax bases and is operated with a heating system. SAFETY The instructions contained in this manual provide important guidelines for the Equipment user regarding a correct and safe installation. Particular attention should be paid to the warnings given in various parts of this manual. Never dismantle and/or repair the appliance with the power supply in place. Especially, do not repair electrical elements if you are not qualified for such work. INFO: Please note that this appliance is for commercial use only and must be used exclusively for the purposes prescribed. SET UP Installation: INFO: Installation of this Equipment should be performed by persons qualified or licensed to install electrical Equipment only. It is the responsibility of the installer to comply with all local codes. 1. Carefully remove any packing material from the unit and check loose packing material for small parts or accessories. Inspect unit for concealed damage before putting packing material aside. 2. Make sure that the master switch on the front panel of the unit is in the 0 position. This controls the power supply. 3. The unit operates at 240 V, 60 Hz, single phase. Connect the unit by the plug with the main outlet. 4. Turn the master switch to the I position. The pilot light will glow, indicating that it is ON, and the blower motor will start to run. 5. When heating is completed bring main switch into O-position and remove the plug from the receptacle. CAUTION: If excessive noise or vibration is noticed, turn the master switch OFF and check the blower wheel for freight damage or loose objects INFO: Operation of this Equipment must be supervised. The Dinex base dispenser is designed to heat unitized stainless steel Di n ex 9 wax bases thoroughly and efficient l y by circulating hot air over the electric heating elements and around the bases using a high-efficiency blower system. WARNING: The unit should not be operated continuously more than 3 hours per heating cycle to avoid damaging the bases. The master switch should be turned off after serving the last meal of the day. LEVEL ADJUSTMENT OF THE DISPENSER SILOS Operation Instructions: IMPORTANT: Silo adjustment not covered under warranty. INFO: The spring adjustment must be performed with the heating system switched OFF. 1. Place about 20 bases, three to four at a time, onto the dispenser platform. If the column goes down just a little bit (or does not go down at all), remove the platform and unhook the springs equally around the support. Page 2 2. The correct adjustment is when the dispensing level is 2 (5cm) higher than the upper edge. The unhooked springs remain inside the unit as spare springs.
LOADING OF BASES WARNING: Overfilling dispenser silos may cause injury to operator or damage to the dispenser, thus voiding the warranty. 1. To avoid bruised fingers or hand injuries, make sure the level of the upper base is 2 (5cm) higher than the upper edge of the housing. (See Level Adjustment No. 2 for Spring Adjustment) 2. Check to be sure that the guide basket is placed in the supporting frame with the feet extenders side down. Line up the guide basket with the supporting frame so that the two nest together. 3. Each silo is designed for use with 50 Dinex unitized bases. This number may vary when using bases of different structures or dimensions. WARNING: Never drop stacks of bases into the silo assembly. This can cause damage to the silo components and void the warranty. Place three to four bases at a time into the silo. IMPORTANT: The recommended temperature of the bases is about 250 F (121 C). In order to obtain the best possible heat-keeping effect, your setting should not be much lower. You can easily check the temperature by shaking one of the bases if the wax has melted completely, it will make a gurgling sound. CAUTION: In spite of the housing insulation, temperatures at the surface may be high. Never touch the unit without using thermal protection gloves. Please pay attention to the air escape opening at the rear side. This is where heat is vented by the electric system using a blower wheel. You should keep sufficient distance from that vent and never cover it during operation. Due to system technical reasons the temperature level increases after every heating interval. THERMOSTAT SETTING IMPORTANT: Thermostat adjustment not covered under warranty. IMPORTANT: The recommended temperature of the bases is about 250 F (121 C). In order to obtain the best possible heat-keeping effect, the setting should not be much lower. You can easily check the temperature by shaking one of the bases if the wax has melted completely, it will make a gurgling sound. The thermostat is pre-set at the highest temperature setting for the dispenser. If you find that the bases are too hot for your application, reduce the temperature by turning the thermostat knob to a lower setting. Since virtually all facilities operate differently, the best way to determine your optimal thermostat setting is to start with the pre-set temperature, then adjust to determine the setting which best suits your application. The heaters in the unitized base are controlled by an adjustable thermostat located behind the access panel inside the unit. 1. Make sure that the master switch is in the 0 position and remove the plug from the receptacle. 2. Remove the four screws on the access panel and remove the panel. 3. The thermostat is located on the left-hand side, just below the blower motor. 4. You can now change the thermostat setting while pulling the knob into the desired adjustment. 5. Replace the panel, connect the unit with the main outlet, switch on the unit and check the result of the new setting. INFO: Once the proper temperature setting is determined, it is not necessary to reset the thermostat for every meal. Leave the thermostat at the desired setting and turn the unit ON and OFF using the master switch. DISPENSING OF BASES WARNING: Severe burns may occur if instructions are not followed. 1. Turn the master switch to 0 position and disconnect electrical plug from the receptacle. Move the dispenser to the start of the tray make-up line. 2. The operator must wear thermal protection gloves or use a base lifter while dispensing bases. Never touch bases with bare hands. Never assume that bases are cool enough to be handled with bare hands. 3. If a base becomes jammed in the silo, do not reach into the silo to free it use a long stick instead. Page 3
Maintenance CAUTION: Prior to cleaning or maintenance work, turn the master switch to the 0 position and disconnect the power cord from the unit. The unit should be allowed to cool first. Dinex Equipment is constructed with high-quality materials and is designed to provide you with durable service when treated with care. To obtain the best performance from your Equipment, it should be cleaned daily and properly maintained. SERVICING OF DISPENSER SILOS If bases get jammed or blocked, check the edges of the stainless steel guides. If rough or uneven, they must be smoothed out using sandpaper and/or a file. DAILY CLEANING IMPORTANT: Never use chlorinated detergents or detergents containing harsh chemicals. WARNING: Do not steam clean. The interior and exterior of the unit cannot be cleaned with caustic agents, abrasive powder or sco u ring pads, wa ter jets or high pre s s u re cleaners. These cleaning methods can cause damage to the electrical components and/or ruin the steel finish and will void the warranty. For stubborn spots, stains or other discolorations, use a commercial stainless steel cleaner or polish and apply as directed on product label. Avoid products not specifically formulated for polished stainless steel surfaces. The exterior of the dispenser should be cleaned daily using a soft cloth with warm water and a mild detergent suitable for stainless steel. Clean in the direction of the grain of the stainless steel. Rinse thoroughly with clean water and cloth and wipe dry immediately. INTERIOR CLEANING CAUTION: Prior to cleaning or maintenance, turn the master switch to 0 position and disconnect the power cord from the receptacle. The unit should be allowed to cool first. 1. The interior of the dispenser should be cleaned as required, at least once every three months. 2. Open silo lid and unload dishes. CAUTION: Bases may be hot. Use thermal protection gloves for removal. ACCESS PANEL The removable access panel is located on the back side of the dispenser. Located behind the panel are: 1 blower unit for inside air circulation 1 fan for cooling electrical parts 1 thermostat 1 safety thermostat for protecting the electrical parts from overheating switches, inner wiring and distributor connections All parts can be serviced directly after removal of the panel, which is easily removed by unscrewing the four screws and taking the panel laterally out of the unit. Troubleshooting IMPORTANT: Safety-relevant parts should be replaced with original factory parts only. Any defective parts must be removed and replaced by a qualified service technician authorized by Dinex. Should you require service please call the Dinex Hotline at 1-888-673-4639. In order for the warranty to remain valid, work must be authorized by Dinex prior to being performed. Be fo re calling the DINEX Se rv i ce Hotline (1-888-673-4639) please obtain the fo l l owing info rm at i o n : Model number Item number Serial number Purchase date If appliance does not heat, please check the following: 1. Power supply Power line connection Plug Connection cable Master switch Proper seat of supply terminal 2. Is the thermostat set to full temperature? 3. Is the thermostat fully operable? 4. Is the Hi-Limit thermostat fully operable? 5. Is the heater element fully operable? If the blower does not work, please check the following: 1. Power supply Power line connection Plug Connection cable Master switch Proper seat of supply terminal 2. Is the Hi-Limit thermostat fully operable? 3.Is the blower unit fully operable? 3. A damp cloth may be used to clean the inside of the dispenser. Do not allow water to come in contact with the heating elements. Use caution not to bend the thermostat bulb. Page 4
INFO: Defective parts must be replaced according to the spare parts list. THERMOSTAT REPLACEMENT WARNING: Turn the master switch to the 0 position and remove plug from receptacle. 1. Remove the four screws on the access panel and remove the panel. 2. The Hi-limit thermostat is located in the lower central area. Remove the wires and screws, then replace the Hi-limit thermostat. 3. The thermostat is located on the left-hand side, just below the blower motor. Remove the wires and screws. 4. Remove the eight screws on the heater unit and remove the unit. 5. Remove the capillary tube sensors and replace the thermostat. 6. Remount the access plate. HEATER REPLACEMENT WARNING: Turn the master switch to the 0 position and remove plug from receptacle. To avoid burns allow the unit to cool down. 1. Remove the four screws on the access panel and remove the panel. 2. Remove the wires of the master switch, the air exhaust fan and the Hi-limit control. 3. Unscrew the eight screws on the heater and remove the heater. 4. Un s c rew the four nuts on the heating unit of the heating d ev i ce and re m ove the ve nt i l ation panel. 5. The heating spiral can now easily be removed by unscrewing the screws and nuts. IMPORTANT: Make sure not to bend the motor shaft or the blades of the blower wheel while mounting the new heating element. BLOWER REPLACEMENT 1. Un s c rew the four scre ws on the access panel and re m ove the panel. 2. Detach electrical wiring. Replacement Parts 3. Unscrew the eight screws on the heater unit. 5. Remove the blower wheel (pay attention to rotation direction). 6. Unscrew the screws on the blower unit and remove the unit. 7. Replace blower unit. 8. Reconnect electrical wiring. 9. Reassemble access panel to the unit. DINEX Warranty Di n ex Inte rn at i o n a l, I n c. ( Di n ex ) wa rra nts that its DES Eq u i p m e nt ( Eq u i p m e nt ) shall be free from defe cts in m ate rials and wo rkmanship for a pe ri od of one (1) ye a r f rom the date of delive ry to the initial end-user ( End- Us e r ) (the Wa rra nty Pe ri od ). Di n ex shall be notified of all Eq u i p m e nt claimed to be defe ct i ve and cove red by this wa rra nty.the End-User shall include in this notification the s e rial number and a co py of the Bill of Lading (show i n g d e l i ve ry date) for the Eq u i p m e nt. If Di n ex s inve s t i g at i o n establishes the ex i s te n ce of the alleged defe ct s, then Di n ex s h a l l, at Di n ex s choice and ex pe n s e, repair or re p l a ce the a f fe cted Eq u i p m e nt (provided that the costs of labor on such repairs shall only be included for pro per wa rra nty claims asserted in writing within 1 year of delive ry date ) and reimburse End-User for the reasonable shipping co s t s for re t u rning the Eq u i p m e nt to Di n ex, if any. This warranty does not apply to defects in any Equipment caused by: (1) normal wear and tear; (2) failure to comply with any Dinex-provided operation or maintenance instructions; (3) alteration or modification(s) by parties other than Dinex or (4) misuse, neglect, accident, Acts of God or other causes beyond the control of Dinex after delivery of the Equipment by Dinex to its authorized distributor. Repaired or replacement Equipment under this warranty shall be warranted for the unexpired portion of the original Warranty Period applicable thereto plus the period from notice to Dinex of such defect until completion of repair or return to the point of original delivery to Buyer. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WHETHER ARISING BY LAW, CUSTOM, CONDUCT OR USAGE OF TRADE, AND THE RIGHTS AND REMEDIES PROVIDED HEREIN ARE EXCLUSIVE AND PROVIDED IN LIEU OF ANY OTHER RIGHTS AND REMEDIES. DINEX SHALL HAVE NO LIABILITY OTHER THAN AS PROVIDED IN THIS WARRANTY, WHETHER CLAIMED IN CONTRACT, EQUITY, TORT OR OTHERWISE, FOR OR RESULTING FROM DEFECTS IN MATERIALS OR WORKMANSHIP OR OTHERWISE. IN NO EVENT SHALL DINEX BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE EQUIPMENT, REGARDLESS WHETHER SUCH LIABILITY SHALL BE CLAIMED IN CONTRACT, TORT, EQUITY OR OTHERWISE. 4. Un s c rew the four nuts on the heating unit of the heating d ev i ce and re m ove the ve nt i l ation panel. Page 5
Parts Diagram 6 10 9 11 &12 3 4&5 2 7 8 1 R e fe re n ce Nu m be r Pa rt Nu m be r Qu a nt i ty De s c ri p t i o n 1 014126075 1 Energy Module 2 014121403 2 Frame, Supporting 3 014118208 2 Guide Basket 4 014004105 24 Spring, 5 Gram 5 014004106 8 Spring, 10 Gram 6 4142275 1 Handle, Push 7 014000129 2 Caster, 5" With Brake 8 014000128 2 Caster, 5" No Brake 9 014122900 2 Hinge Bearing 10 014122298 2 Cover Assembly 11 014002989 2 Door Gasket 12 0162625 2 Handle & Lock Page 6
Wiring Diagram 4 5 6 7 8 M M 338ºF 3 6-20P Plug 2 Pole, 3 Wire GR L1 L2 1 2 R e fe re n ce Nu m be r Pa rt Nu m be r De s c ri p t i o n 1 014001054 Plug, 20 Amp 240 Volt 2 014001501 Cord, 8 14/3 AWG 3 019014970 Sw i tc h, Main O N / O F F 4 014001209 Thermostat, 68-338 F 5 014001211 Thermostat, Limit 6 014001110 Heating Element, 240V 3000W 7 014001400 Motor, Convection 8 014001401 Ventilator, Auxiliary Page 7
WWW.DINEX.COM DINEX INTERNATIONAL, INC. 628-2 HEBRON AVENUE, GLASTONBURY CT 06033 1.800.523.9752 Page 8