Original Equipment Manufacturers Solutions brochure Design Build Test and Commissioning After Sales Service Product Portfolio Working with you all the way
Design Commercial support In the electrical industry, Eaton is a global leader in electrical control, power distribution and industrial automation. Eaton provides customer-driven solutions through advanced product development, world class manufacturing methods and global engineering services and support. Eaton s dedicated original equipment manufacturers support team are all specialists. We have the know-how, the vision and the expertise invaluable components in helping you build your business. By partnering with you, taking ownership of projects and pride in our work, finding creative solutions, and co-ordinating the appropriate resources, we take customer support to the next level. From value engineering to troubleshooting systems, we are here for you. Electronic tools Eaton s comprehensive website, www.eaton.com, enables you to access a huge up-to-the-minute library of information from its Electrical division, including product and system overviews, downloadable PDFs of brochures, detailed technical documents and white papers. Energy Savings calculator and Harmonics calculation software is available to support the applications engineer. In addition, customers are able to access real-time pricing, availability and ordering information using Eaton s Global Vista system. Product-specific information is available online. For example Eaton s innovative Tabula switchboard system is supported by our downloadable DACS Design and Calculation Software a user-friendly problemsolving program that assists in estimating costs and assembly times, and which also produces drawings for final documentation. Information resource Gathering information is one thing. Getting tangible answers is another. In addition to the broadest range of products and services in the industry, Eaton has built an entire way of working to satisfy the issues, opportunities and needs facing original equipment manufacturers wherever they are in the world. Through a thorough understanding of Eaton products, as well as its customers, industries and markets, our support network is integral to a chain of disciplined, technology focused innovators. Put simply, we will ensure that you can get your answers delivered faster and more cost-effectively from the moment you are asked to put in a bid on a project, to its commissioning and ongoing maintenance. Using our people, technology and expertise, we will help you grow your business.
Build On-time delivery As an original equipment manufacturer, you know that your business success depends upon delivering your equipment on time, installing and commissioning it as planned, safe in the knowledge that nothing will go wrong. We will do everything we can to shorten your delivery time. Ontime deliveries, rapid internal sales response and dedicated application support, all working together, will make sure you get your panel out of the door and onto your customer s premises exactly as planned. Ease of installation Having designed and built components for original equipment manufacturers for many years, we know exactly what your engineers want when assembling a panel to meet a demanding schedule. Products that have been thought through; terminals backed out; keyhole slots for speedy mounting and as well as clever components, the ability to meet your needs when your customer makes a last minute change to the specification and demands a total reconfiguration of the system. Because that s when you need real hassle-free installation. Environmentally friendly As your customers increasingly require more environmentally friendly solutions, and as legislation makes even greater demands on us all, it is becoming ever more important that you work with people that understand the need to go beyond mere compliance. In 1998, Eaton became one of the first diversified industrial companies to pursue ISO 14001 certification an international environmental management standard at our manufacturing sites worldwide. Having actively worked at becoming a global leader in protecting the environment through the design and manufacture of our products, in 2007 we introduced a key annual performance measure which all our facilities are obliged to meet. KEMA-KEUR testing As an original equipment manufacturer working with Eaton, you will benefit from knowing that many of the components used in your systems have been endorsed by the KEMA-KEUR mark. Your customers will have the reassurance that the products installed have been inspected for their safety, reliability and performance by KEMA, the internationally recognised, completely independent certification organisation. The KEMA-KEUR mark is the highest form of certification they can award to an electrical product and is further endorsed by continuous follow-up witness test programmes.
Testing and commissioning Testing Eaton uses the knowledge obtained in testing its type tested assemblies (to IEC 60439-1), together with tests already carried out under the device standards (IEC 60947) and other relevant standards for individual components, to ensure the complete integrity of its products. The wealth of information gained enables us to share an intimate knowledge of the behaviour characteristics of our components with you so you can provide your customers with an unequalled set of design and build standards, as well as thorough TTA certification. In addition, Eaton s membership of the KEMA World Panel Programme will enable systems delivered by our original equipment manufacturers to comply with our type tested designs, achieving valuable certification which can be transferred to you as our partner. As the partnership develops Eaton is also able to help you become part of this prestigious World Panel Programme. Site installation Our support doesn t end when your panel leaves your premises. Eaton s team is your team so if you need us on site when you are installing, we ll be there. If you envisage problems with the installation, you can call on our experts to work with you on site our consulting engineers are fully experienced in the commissioning of switchgear and complete control rooms, as well as containerised switchboards and hybrids. And should something go wrong on the day, one of our trouble-shooters will be with you to sort the situation. Our commitment to you is total. Training Eaton will always endeavour to fulfil your training needs. For example, on specific projects, pre-installation workshops or specialist seminars can be arranged for you or your customers to ensure thorough familiarity with the system this could include advice on first-line maintenance, so helping to reduce the amount of time your engineers need to spend on site or on emergency call-outs.
Products Eaton is a global organisation engaged in the development, design and manufacture of electrical components and systems to meet many of the world standards. We work with third party organisations such as KEMA to carry out independent testing and certification of our products and many carry the KEMA-KEUR mark. This recognition confirms continuous and ongoing independent verification and inspection of manufacturing facilities to ensure compliance to component standards. This investment ensures that Eaton s components meet exacting standards on a continuous basis. Power Distribution Products MV Vacuum Breakers LV Air Circuit Breakers Moulded Case Circuit Breakers Moulded Case Switches Miniature Circuit Breakers RCBO Residual Current Breaker with Overload protection RCCB Residual Current Circuit Breaker without overload protection Modular Control Timers, Relays & Contactors Earth Leakage Modules and Relays MCB & MCCB Pan Assemblies Switch-Disconnectors Fused combination switches Fuse and Fuse Holders Busbar Trunking Systems Power Quality Products Transient Voltage Surge Suppression Power Factor Correction Capacitors Uninterruptible Power Supplies Control and Automation Products Contactors Overload Relays Soft Starters Variable Speed Drives Control Relays Timing Relays and Switches Pushbuttons, Selector Switches & Indicating Lights Stack Lights and alarm systems Intelligent Control Relays Programmable Logic Controllers HMi Panels Limit Switches and Sensors Enclosure Kit Systems Totally insulated IP65 multi-box switchgear and controlgear assembley Type Tested Switchboard and Motor Control Centre KEMA-KEUR certified Power Distribution Products Power Quality Products Control and Automation Products Enclosure Kit Systems
Product Guides Power Distribution Magnum IEC Low Voltage Air Circuit Breakers Up to 690 Vac 42kA to 100kA I cu 800 to 6300 A IEC 60947-2 Panel Mounting Switches IEC 60947-3 Rotary switches Switch-fuses & fuse-holders Switch-disconnectors Fused combination switches Knobs and handles Series G Moulded Case Circuit Breakers Up to 690 Vac 18kA to 100kA I cu 16-2500 A IEC 60947-2 Modular Contactors, type CR IEC 60947-4-1 & IEC 61095 Full range from 20A - 63A AC & DC coil type Contact indication included Low heat dissipation Miniature Circuit Breakers IEC 60898 & IEC 60947-2 Miniature Circuit Breakers RCBOs - with overload protection RCCBs - without overload protection Command Control products Modular Timers, Twilight Switches & Staircase Timers High accuracy timers up to 4 channels Remote sensors for twilight switching Multifunctional staircase timer Advanced compact product design
Product Guides Enclosure Systems Halyester Modular enclosures and boxes Lighting and power distribution Switch and fuse boxes Framework & accessories Tabula Low Voltage Assemblies Switchboards Motor Control Centres Fixed, plug in & withdrawable IEC 60439-1 PTTA & TTA Over the years, Eaton has built an enviable reputation for responding to customers requests; in fact it is the inherent flexibility of our approach that differentiates us from our competitors. Eaton is a world-wide business that has always maintained its personal approach, putting the customer at its centre. Providing account management, support and response, your service provider is a dedicated part of Eaton s original equipment manufacturers team. A global network of production facilities and service centres, together with centralised distribution, all combine to provide local support that offers a complete technical and commercial resource as well as an in-depth knowledge of the language, regulations and practices that prevail wherever you are in the world. For more information on any of our products and services, please contact your appointed OEM service provider. Alternatively contact us on +44 (0)845 3380358 literature-info@eaton.com
Product Guides Control & Automation GT IEC Power Control Control relays Contactors Overload Relays Pushbuttons, Indicating Lights, Selector Switches & Stacklights E22 Series 91000T Series E26 Series XT IEC Power Control XTContactors & Overload relays XTManual Motor Protectors XTManual Motor Controllers Intelligent Technologies IT Reduced Voltage Soft Starters Built in bypass contactor Diagnostic displays Communications IEC 60947-4-2 Intelligent Technologies IT Contactors and Starters Non-reversing Contactors Reversing Contactors Non-reversing Starters Reversing Starters Variable Speed Drives General applications HVAC applications Advanced Applications High speed applications up to 7200 Hz Liquid Cooled applications Clean Power applications
After sales service Engineering support Our field technicians and support engineers can start up and commission equipment, perform planned maintenance, monitor performance and respond to emergencies. Our support teams can provide up-front analysis and design prior, during and post project implementation and diagnose problems or proactively identify ways to improve your customers electrical systems performance and operation. We will become part of your team, to benefit your customer service. Site services Working with Eaton, you have a vast resource to call upon for help and advice. All our fully qualified engineers undergo annual training programmes and exchange their experiences on a frequent basis every job we undertake is accompanied by a detailed service report so there s rarely a problem that we won t be able to sort. In addition, because we are the original manufacturer, our engineers have immediate access to an intimate knowledge of the complete range of Eaton products. On-site maintenance Eaton can support your own maintenance teams or undertake to provide your customers maintenance needs on your behalf. We can instigate predictive and calendar based preventive programmes, and deliver schedules that will enable you to plan your customers future demands. Our site engineers are fully experienced in assessing and advising on the physical condition of components and complete systems throughout the lifecycle as well as the equipment s technical reliability under varying operating conditions; assisting in upgrade and future expansion decisions; and providing commercial and technical advice on the ongoing running of installations. Eaton s after sales support services can provide real leverage by enhancing your own activities, helping you to forge and build better relationships with your own customers, and assisting in the future planning of your business.
Eaton Corporation is a diversified industrial manufacturer ranked among the largest Fortune 500 companies. The electrical group is Eaton s largest division and is a global leader in electrical control, power distribution, power quality, automation, and monitoring products and services. Eaton's electrical products include brands such as Cutler-Hammer, MGE Office Protection Systems, Powerware, Holec, and MEM. Eaton provides PowerChain Management solutions to serve the needs of the industrial, institutional, IT, data centre, mission critical, utility, residential and OEM markets worldwide. Eaton Electric Limited Reddings Lane Birmingham B11 3EZ United Kingdom OEM Response Centre Tel: +44 (0)8700 849 990 Fax: +44 (0)8700 849 991 email: UKOEMResponse@eaton.com Eaton Electric BV PO Box 23 7550 AA Hengelo The Netherlands Customer Support Centre Tel: +31 (0)74 246 7066 Fax: +31 (0)74 246 7070 email: c-heuropesupport@eaton.com Eaton Electric Limited Dubai World Trade Center Level 23, PO BOX 9398 Dubai, United Arab Emirates Customer Support Centre Tel: (971) 4 3313938 Fax: (971) 4 3329239 email: salesoffdubaiuae@eaton.com 2008 Eaton Electric Limited All rights reserved www.eaton.com Printed in UK Form No BR08302001U May 2008