STUDENT HEALTH AND COUNSEING SERVICES HOUSEKEEPING DEPARTMENT MANUAL STUDENT HEALTH & WELLNESS CENTER

STUDENT HEALTH AND COUNSEING SERVICES HOUSEKEEPING DEPARTMENT MANUAL STUDENT HEALTH & WELLNESS CENTER PURPOSE This manual outlines the departmental policies and procedures for the cleaning and disinfection of patient care, visitor and staff areas at Student Health & Wellness Center (SHWC). In addition, this manual describes assignment of housekeeping areas for the Student Health and Counseling Services (SHCS) housekeeping staff and the contracted provider, Pride Industries. The SHCS Housekeeping Department is responsible for providing safe, comfortable, clean, and attractive working surroundings. The department will maintain a sanitary environment in the facility through strict observance of established housekeeping and custodial policies and procedures, as required by state and local codes. CLEANING PRODUCTS All cleaning products will be prepared and utilized in accordance with the manufacturer s instructions. Cleaning products are stored in the following locations: Housekeeping storeroom (room 1501); housekeeping closets on the 1 st, 2 nd and 3 rd floors (rooms 1012, 2013 and 3012). Safety Data Sheets (SDS) for cleaning products are stored in the Housekeeping Office (room 1500). DISINFECTION A. Environmental disinfection is required to decrease potential hazards to all persons having contact with the SHWC environment. Environmental disinfection is performed in accordance with the CDC Guideline for Disinfection and Sterilization in Healthcare Facilities, 2008 CDC Disinfection_Nov_200 B. Patient care equipment is to be thoroughly disinfected after each patient contact. C. Disinfectant or germicidal products are used per manufacturer s instructions. D. All surfaces in common areas are disinfected daily.. STAFF RESPONSIBILITIES The housekeeping organization chart is shown below: 1 of 18

Facilities Manager 1 Sr. Custodian Day Shift 1 Lead Custodian 3 Sr. Custodians Night Shift Pride Industries General Oversight 1-2 Custodians Night Shift A. Facilities Manager, Housekeeping Staff and Pride Industries Staff: 1. Facilities Manager is responsible for managing staff and ensuring the overall cleanliness and disinfection of the SHWC. 2. Housekeeping staff are responsible for cleanliness and disinfection of the SHWC patient care areas. 3. Pride Industries Staff are responsible for cleanliness and disinfection of the SHWC public lobbies and restrooms, CAPS area (2 nd floor) and the entire 3 rd floor. B. Under the supervision of the Facility Manager, the Lead Night Shift and Day Shift Custodians conduct daily rounds to ensure rooms and equipment are clean and disinfected. Housekeeping issues are reported the Facility Manager. Individual Department Managers (for example, Urgent Care, Laboratory, Pharmacy, etc.) are responsible for the condition of unit- based equipment. C. Housekeeping staff general responsibilities (specific responsibilities by room type is provided in next section of document): 1. Wash and dust all vertical and horizontal surfaces in all patient care areas once daily. 2. Use the proper proportion of germicide and water per manufacturer s directions. 3. Use scouring cleanser and disinfectant solution on shower floors once daily. 4. Mop accidental spills of liquids at request of individual departments using a disinfectant product. Use a neutral cleaner five days a week for routine floor mopping. 5. Medication refrigerators are cleaned by the staff of the clinical department where located, on a schedule agreed upon by Clinic Manager and the department staff. Staff refrigerators are cleaned by the owning department. 6. Clean ice machines on a daily basis. (Housekeeping cleans the outside of the unit; Facilities Management cleans the inside and filter, including the chute where the ice drops, filters are changed annually). 7. Dust computer monitors daily. 8. Provide daily disinfection of all restrooms, exam rooms, countertops, nursing stations, computer surfaces including key boards and touch screens,and storage units; follow manufacturer s instructions for disinfection. 2 of 18

9. Routinely clean all elevators, meeting rooms and lounges; follow departmental policy for disinfection. 10. Dispose of biomedical waste per SHCS Policy & Procedure 150-15 Collection, Storage and Disposal of Bio hazardous Waste. 11. Process dirty linen per SHCS Policy & Procedure 150-22 Dirty Linen Transportation. 12. Proper disposal of paper waste to ensure that Patient Health Information is protected per SHCS Policy & Procedure 160-04 Health Record Retention and Destruction 1. B. Clinical Department Staff (Primary Care, Urgent Care, Sports Medicine, Radiology, Laboratory, Optometry and Physical Therapy) 1. Clean equipment and flat surfaces belonging to department after use by each patient (per manufacturer s instructions). 2. Drape examining tables and treatment equipment with clean sheet or paper cover after use by each patient. 3. Disinfect any item that becomes soiled with patient excretions or secretions with a disinfectant solution or the appropriate wipe as defined above. 4. Clean wheelchairs and gurneys between patients, as necessary. 3 of 18

SHCS HOUSEKEEPING STAFF ASSIGNED AREAS AND RESPONSIBILITIES SHCS housekeeping staff are assigned according to Zones (1, 2, and 3) in the Student Health & Wellness Center. Zone 1 is located on the 1 st floor. Zones 2 and 3 are located on the 2 nd floor. The housekeeping Zones are then subdivided by room type and the number (count) of each room type. The housekeeping Zones were developed to allocate housekeeping work as evenly as possible between housekeeping staff members. The Zones may change from time to time based upon input from housekeeping staff, clinical staff and department operations. Zone 1 consists of the following areas: Lab, X- ray, Sports Medicine, Urgent Care, Staff lounge/break room, Purchasing, Accounts payable, Housekeeping, Staff locker, shower/restroom. Zone 2 consists of the following areas: Primary Care 3 & 4, Optometry Clinic and Staff locker shower/restroom. Zone 3 consists of the following areas: Insurance Services, Primary Care 1, Primary Care 2, Staff lounge/break room and Staff locker, shower/restroom. Other consists of: Pharmacy and ISG (Information Technology). The Day Time Custodian cleans these areas as these are alarmed and cannot be accessed after hours by housekeeping staff. Number of Rooms Room Type Zone 1 Zone 2 Zone 3 Office 10 11 12 Rest Rooms 7 6 5 Exam Rooms 10 16 16 Work Station Areas 3 2 2 Lab and X- Ray Areas 2 0 0 Staff Lounge 1 0 1 4 of 18

The following section describes daily housekeeping assignments by Room Type. EXAM ROOMS The following duties are followed by housekeeping staff when cleaning exam rooms: Empty trash and infectious waste receptacles and put in new liners. Check daily and refill the soap and paper towel dispensers as needed. Clean and disinfect furniture and instruments on the wall. Check the walls and cabinets for spills or marks and clean as necessary. Clean and disinfect counters, sinks faucets, light switch, door handles, computer surfaces including key boards using germicidal wipe containing a hospital disinfectant by wiping surface with friction for 5 seconds once a day and when soiled.. Clean the mirrors if needed. Clean the windowsills. Dust mop floor by moving the furniture and other equipment and then wet mop the in the same way. Report any problems/issues to Lead Custodian. OFFICES The following duties are followed by housekeeping staff when cleaning offices: Empty trash into the trash bin and put in a new liner. Empty the waste paper (all possible PHI information) receptacles into the paper shredding bin. Dust the top of the overhead bins. Clean the windowsills. Dust mop floor by moving the furniture and then wet mop the same in the same way. Clean/disinfect computer surfaces including key boards using germicidal wipe containing a hospital disinfectant by wiping surface with friction for 5 seconds once a day and when soiled.. Report any problems/issues to Lead Custodian. LOCKER/SHOWER and REST ROOMS The following duties are followed by housekeeping staff when cleaning locker, shower/restroom and all restrooms: Empty the trash, sanitary napkin disposal and put in clean liners. Clean and disinfect the sink, toilet and shower. Clean the mirror. Check daily and refill, as needed, the paper towels, toilet paper, toilet seat covers and soap. Polish the stainless steel. Report any problems/issues to Lead Custodian. STAFF LOUNGE / BREAKROOMS The following duties are followed by housekeeping staff when cleaning the staff lounge/break room: Empty trash and recycle receptacles and put in clean liners. Check and refill if needed the paper towels, hand soap and dish soap. 5 of 18

Clean and disinfect sink, microwave, tables, chairs, and counter tops. Clean windowsills and walls. Dust mop floor moving the furniture and then wet mop the same way. Polish the stainless steel. Report any problems/issues to Lead Custodian. HOUSEKEEPING CHECKLIST BY ROOM TYPE The purpose of the following section is to identify the specific cleaning tasks by Room Type. There is a separate check list for FULL STAFF, which list the tasks to be completed when all housekeeping staff is present. The SHORT STAFF checklist identifies the specific tasks to be completed when one member of the housekeeping staff is out (illness, vacation or other reason). The SHORT STAFF checklist allows critical tasks to be completed and noncritical tasks to be postponed until full staff is available. In the event that more than one housekeeping staff is unavailable the Day Time Custodian will fill the role of Night Shift housekeeping staff. If more than one housekeeping staff is out for an extending period of time, longer term staffing replacement will be determined by the Facility Manager to meet housekeeping staffing needs. The charts below identify room types found in the housekeeping Zones 1, 2 and 3. Room types include: Exam Room, Offices, Locker/Shower Restrooms and Staff Lounge/Breakroom. EXAM ROOMS FULL STAFF SHORT STAFF Empty trash Empty trash Empty infectious waste Empty infectious waste Empty dirty linen Dust mop Dust mop Clean and disinfect sinks Wet mop Clean and disinfect furniture, instruments and computer surfaces including keyboards Clean window sills Clean and disinfect door handles Clean and disinfect counter tops Check walls for stains and clean as necessary Clean and disinfect sinks Polish stainless steel Refill all dispensers Clean and disinfect furniture, instruments and computer surfaces including keyboards Clean and disinfect door handles 6 of 18

LABORATORY FULL STAFF SHORT STAFF Empty trash Empty trash Empty infectious waste Empty infectious waste Empty dirty linen Dust mop Dust mop Clean and disinfect sinks Wet mop Clean and disinfect door handles Clean window sills Clean and disinfect furniture, and instruments and computer surfaces including keyboards Clean and disinfect counter tops Check walls for stains and clean as necessary Clean and disinfect sinks Polish stainless steel Refill all dispensers Clean and disinfect furniture, and instruments and computer surfaces including keyboards Clean and disinfect door handles 7 of 18

X- RAY FULL STAFF SHORT STAFF Empty trash Empty trash Empty recycle bins Empty recycle bins Empty shredding Dust mop Empty cardboard recycling Clean and disinfect sinks Dust mop Empty shredding Wet mop Empty cardboard recycling Clean window sills Clean and disinfect door handles Check walls for stains and clean as necessary Clean and disinfect furniture, and instruments and computer surfaces including keyboards Polish stainless steel Refill all dispensers Dust over head bins Clean and disinfect door handles OFFICES FULL STAFF SHORT STAFF Empty trash Empty trash Empty recycle bins Empty recycle bins Empty shredding Dust mop Empty cardboard recycling Clean and disinfect sinks Dust mop Empty shredding Wet mop Empty cardboard recycling Clean window sills Clean and disinfect door handles Check walls for stains and clean as necessary Polish stainless steel Refill all dispensers Dust over head bins Vacuum carpets Clean and disinfect door handles 8 of 18

RESTROOM and LOCKER ROOM / SHOWER FULL STAFF SHORT STAFF Empty trash Empty trash Dust mop Empty sanitary napkin trash Wet mop Dust mop Check walls for stains and Clean and disinfect sinks clean as necessary Polish stainless steel Clean and disinfect toilets Refill all dispensers Clean and disinfect shower Empty sanitary napkin trash Wet mop Clean and disinfect sinks Clean and disinfect door handles Clean and disinfect toilets Clean and disinfect shower Clean and disinfect door handles STAFF LOUNGE / BREAK ROOM FULL STAFF SHORT STAFF Empty trash Empty trash Dust mop Empty recycle bin Wet mop Dust mop Check walls for stains and Clean and disinfect sinks clean as necessary Polish stainless steel Wet mop Refill all dispensers Clean and disinfect door handles Clean window sills Clean and disinfect ice machine Clean and disinfect sinks Clean and disinfect tables and chairs Clean and disinfect ice machine Clean and disinfect tables and chairs Clean and disinfect door handles 9 of 18

HOUSEKEEPING ZONES To View Housekeeping Zone maps (1, 2, and 3) click on the Icon below: Adobe Acrobat Document PRIDE INDUSTRIES ASSIGNED AREAS AND RESPONSIBILITIES Pride Industries is a UC Davis approved custodial services vendor. SHCS utilizes Pride Industries to provide housekeeping services. The services Pride Industries are described in contract specifications section shown below: ATTACHMENT 2 Specifications UC DAVIS BUILDING SERVICE SPECIFICATIONS FOR THE UC DAVIS HEALTH AND WELLNESS CENTER ATTACHMENT 3 - FLOOR AND WALL CLEANING SPECIFICATIONS FOR EXHIBITS 11-17 The following outlines University accepted methods for floor maintenance and refinishing. Contractor shall conform to these requirements. 1. Scrub/Recoat: Scrub and Recoat will consist of a light detergent scrubbing of floor surface to remove soil and deteriorating floor finish, followed by the application of two coats of finish. Acceptable equipment and procedures are: Equipment: Single disc, 175 RPM rotary floor machines equipped with synthetic scrubbing pads of universal color code blue or green. Wet floor signs, wet pickup vacuum w/squeegee. Wet floor mops with rayon heads for finish application and cotton or blended heads for detergent and rinse uses. Chemicals: Detergent solution (3M Neutral cleaner or equal) having a ph of not more than 10 and not containing butylcellusolve, sodium hydroxide or sodium metasilicate. Detergent solution to be made up with warm or hot water. Use Hillyard Endeavor #8852506 (or equivalent) once a year floor finish or equal. Procedure: Remove wastebaskets, chairs and loose items on floor. Sweep floor free of all surface dirt and debris. Apply detergent solution to floor and allow for several minutes dwell- time. Run rotary machine/scrub pad over floor, using at least three overlapping passes. 10 of 18

Vacuum up detergent solution. Apply rinse solution of clean water. Vacuum up rinse water, and wipe off splatters from walls and furniture Damp mop and allow to dry. Apply one coat of floor finish using rayon mop head. Allow to dry 30 minutes. Apply second coat of finish. Allow to dry one hour. Check floor dryness; replace wastebaskets, chairs and loose items on floor. 2. Strip/Refinish: Strip/Refinish will consist of a heavy chemical and machine scrubbing of floor surface to remove all soil and floor finish, followed by the application of two coats of floor seal and three coats of finish. Acceptable equipment and procedures are: Equipment: Single disc, 175 RPM rotary floor machines equipped with synthetic scrubbing pads of universal color code black or brown. Wet floor signs, wet pickup vacuum w/squeegee. Wet floor mops with rayon heads for finish application and cotton or blended heads for detergent and rinse uses. Doodlebug pad holder, handle and black or brown pads. Chemicals: Stripping solution made up of floor stripper (Devestator #0014706 or equal) capable of removing finish/seal which have been repeatedly high- speed burnished. Stripping solution to be made up hot water. Must use sealer Hillyard #0034106 (or equal) floor finish. Procedure: Remove wastebaskets, chairs and loose items on floor. Sweep floor free of all surface dirt and debris. Apply stripping solution to baseboards and scrub with doodlebug pad. Apply stripping solution to floor and allow for several minutes dwell- time. Run rotary machine/strip pad over floor, using at least three overlapping passes. Vacuum up solution. Apply rinse solution of clean water. Vacuum up rinse water and wipe off splatters from walls and furniture Damp mop and allow to dry. Apply one coat of floor seal using rayon mop head. Allow to dry 30 minutes. Apply second coat of seal. Allow to dry one hour. Apply first coat of finish, follow with two additional coats, at 30-45 minute intervals. Allow floor to dry minimum of one hour. Check floor dryness, replace wastebaskets, chairs and loose items on floor. 3. Floor Burnishing: Floor burnishing will consist of using a high- speed rotary floor machine and polishing pad to buff floor, removing surface scratches and restoring shine to surface. Equipment: High speed rotary floor machine 1500-2500 RPM, wet floor signs, appropriate high speed burnishing pad of universal white or tan color. 11 of 18

Chemicals: Neutral floor cleaning detergent. Floor restoring solution Champion wet look restorer or equal. Procedure: Sweep floor free of all dust and soil. Mop floor using neutral cleaning solution. Allow floor to dry minimum of 30 minutes. Apply restoring solution per manufacturer s directions. Run burnishing machine/pad over floor surface, making at least three overlapping passes. Do not allow machine to rest in one spot, keep moving continuously. After floor has achieved smooth gloss, stop procedure and dust mop to remove residue. 4. Scrub/Burnish: Scrub and burnish will consist of a light detergent scrubbing of floor surface to remove soil and deteriorating floor finish, followed by a thorough high speeding of the floor utilizing a restorer. Acceptable equipment and procedures are: Equipment: Single disc, 175 RPM rotary floor machines equipped with synthetic scrubbing pads of universal color code blue or green. Wet floor signs, wet pickup vacuum w/squeegee. Cotton or blended heads for detergent and rinse uses. 2000- RPM high- speed floor machine equipped with white or champagne high speed pad Chemicals: Detergent solution (3M Neutral cleaner or equal) having a ph of not more than 10 and not containing butylcellusolve, sodium hydroxide or sodium metasilicate. Detergent solution to be made up with warm or hot water. Floor restoring solution Champion wet look or equal. Procedure Remove wastebaskets, chairs and loose items on floor. Sweep floor free of all surface dirt and debris. Apply detergent solution to floor...allow for several minutes dwell time. Run rotary machine/scrub pad over floor, using at least three overlapping passes Vacuum up detergent solution, and wipe off splatters from walls and furniture Apply rinse solution of clean water. Vacuum up rinse water. Damp mop and allow to dry. Apply restorer using clean mop head Burnish floor until restorer is removed and floor shines 5. Wall Washing Wall washing will consist of a light detergent washing of wall surface to remove dust and soil, followed by a thorough rinsing of the wall surface. Washing to start at bottom of wall and work up from there as to cause not streaking of the painted surface. Tools and equipment: Extension poles, with interchangeable heads made of cloth and white nylon scrub pads, ladders, mops and buckets & wet floor signs. Use of a wet vacuum is optional. 12 of 18

Chemicals: Detergent: Neutral cleaning solution, having a ph of not more than 10 and not containing butycellusolve, sodium hydroxide or sodium metasilicate. Detergent solution to be made up with warm or hot water and maintained to stay warm or hot throughout application. Procedure: Remove paper, staples, tacks and tape from wall surface. Using cloth head apply diluted chemical to wall surface beginning at bottom and work towards top of wall using either back and forth or circular scrubbing patterns, Use of white pad may be needed to remove more embedded stains. Take care not to damage paint when using this method. Work left or right in ten- foot sections, rinse area and mop/vacuum up any excess water on floor before moving to the next area. 6. Carpet extraction Remove all movable furnishing; trash cans, rolling files, chairs, tables etc. Extract carpet with proper solution of extraction chemical to remove all stains, gum and embedded dirt, carpet will need to be vacuumed and prespotted prior to extraction. Replace all furnishing and secure area. Procedure: Remove movable furnishings, thoroughly vacuum carpet, test for color fastness, prespot spots and traffic lanes, remove all gum. Extract carpet, starting on one side working towards other end of room, making at least three passes over each area, taking extra care not to over wet carpet or release dirt on the edges, extra work may be needed on the traffic lanes. Replace furnishings, place plastic/styrofoam pieces on floor to prevent rusting from metal objects. Empty all unused extraction solution and recovered solution into drain, sink or toilet, do not dump outside building onto grounds. Equipment: Vacuum cleaner, in good working order and capable agitating carpet fibers and vacuuming up loosened debris and dust. Extractor, with internal heater capable of maintaining water temperature at a constant 200 degrees, with a water lift capability of 150 and able to achieve at least 350 psi. Wand for getting corners and under desks/equipment Wet floors signs Furniture tabs and blocks Carpet rakes Floor fans ATTACHMENT 4 - FREQUENCY AND SCOPE OF WORK FOR THE DIVISION OF STUDENT AFFAIRS THESE SPECIFICATIONS APPLY TO EXHIBITS 1-10 ONLY General for All Spaces Supervisors Contractor must provide a supervisor(s) that is onsite and can inspect each Student Affairs facility/exhibit nightly. 13 of 18

Cleaning Specifications All surfaces and methods of cleaning should be per manufacturer specifications Abide by all current and future changes for paper/cardboard/compost/glass/trash etcetera recycling systems Supplies Campus Recreation and Unions will provide all liners, hand and body soap, and all paper products Carpets Nightly Cleaning Spot clean all areas nightly as needed Quarterly Cleaning Thoroughly extract all carpets quarterly (schedule to be determined at award time) Hard Surfaces (i.e. VCT, laminate, hardwood, concrete, painted and tile) Nightly Cleaning Spot clean all areas nightly as needed Quarterly Cleaning Major floor care per product specifications. ARC Lobby Floor should be buffed with a white pad once quarterly, no wax. Furniture Quarterly Cleaning To be determined by owner as tag work or other contract Cobwebs Quarterly Cleaning Remove cobwebs inside and outside High Windows (windows out of reach) Not included in this contract. Other Tasks Report building problems Daily security and alarm responsibilities as necessary Day Porter (to be billed separately and schedule to be determined at award time) All duties in accordance with contractual frequency and scope of work Act as back up to all evening crews 25 Fine tune and detail all work areas Quarterly Cleaning Clean outside of all main low reach windows and doors Specific Specs per Type of Space 1. Rest Rooms/Showers/Locker Rooms 14 of 18

Dry sweep and damp mop hard surface floors Completely clean and disinfect entire rest room/shower room/locker room including sinks, toilets, urinals, walls, doors, fixtures, mirrors, partitions and floors Clean and fill all soap, paper products and feminine hygiene dispensers Empty and clean inside and outside of all trash/sanitary containers and replace liners Remove any dust, dirt, debris or cobwebs from corners, edges, grout, ceiling, walls, windows and vents Remove graffiti and take down postings (especially look on back of stall doors) Polish all metal, glass and any other finished surfaces Wipe down and disinfect all seating Remove and clean under shower mats in shower rooms 2. Lobbies/Hallways/Lounges Clean and polish drinking fountains, hydrations stations and mirrors Dry sweep and damp mop hard surface floors Vacuum and spot clean carpets and mats, and remove stains and debris Vacuum and clean rain walk off mats including underneath Empty and clean inside and outside of all trash/recycling/compost containers and replace liners Clean all glazing including low reach windows and doors Spot clean and wipe down furniture and tables Straighten and organize furniture Sweep and thoroughly mop all public stairs Spot clean walls, windows, columns, door jams and painted surfaces Remove graffiti and take down postings Wipe down cell charging stations Dust all surfaces Completely dust outside of display cases Wipe down tables and countertops 3. Vomitories (Stairwells)/Access Points/Elevators and Elevator Areas Clean and polish drinking fountains, hydration stations and mirrors Dry sweep and damp mop hard surface floors Vacuum and spot clean carpets and mats, and remove stains and debris Empty and clean inside and outside of all trash/recycling/compost containers and replace liners Clean all glazing including low reach windows and doors Spot clean walls, windows, columns, door jams and painted surfaces Clean elevators, walls, floors, tracks and doors Sweep and thoroughly mop all stairs 4. Offices/Cubicles/Administrative Areas Three Times a Week Cleaning (Monday/Wednesday/Friday schedule) Empty and clean inside and outside of all trash/recycling/compost containers and replace liners Dry sweep and damp mop hard surface floors 15 of 18

Spot clean walls, windows, columns, door jams and painted surfaces Vacuum and spot clean carpets and mats, and remove stains and debris Dust and clean tables, fixtures and furnishings (without disturbing items) 5. Meeting Rooms/Event Spaces/Conference Rooms/Ballrooms Dry sweep and damp mop hard surface floors (remove chairs, clean under tables and replace chairs) Vacuum and spot clean carpets and mats, and remove stains and debris (remove chairs, clean under tables and replace chairs) Empty and clean inside and outside of all trash/recycling/compost containers and replace liners Spot clean walls, windows, columns, door jams and painted surfaces Clean all glazing including low reach windows and doors Vacuum and clean rain walk off mats including underneath Spot clean and wipe down furniture and tables 6. Auditoriums/Convention Areas (i.e. Freeborn Hall, Pavilion Lobby Level and Upper Level) Clean and wipe down fixed lobby seating Clean and polish drinking fountains, spittoons, hydration stations and mirrors Dry sweep and damp mop hard surface floors Vacuum and spot clean carpets and mats, and remove stains and debris Empty and clean inside and outside of all trash/recycling/compost containers and replace liners Clean all glazing including low reach windows and doors Spot clean walls, windows, columns, door jams and painted surfaces Vacuum and clean rain walk off mats including underneath Clean and maintain hard surface sports floors per manufacturer specifications (wood court spaces, pulastic sports surfaces) 7. ARC and Pavilion Recreation, Gymnasium, Athletic and Studio Areas (i.e. Four Court Gym, Multipurpose Activity Court (MAC), Pavilion Arena, Weight Room, Racquetball Courts and Fitness Studios) Clean and polish drinking fountains, spittoons, hydration stations and mirrors Dry sweep and tack mop hard surface floors per manufacturer specifications Empty and clean inside and outside of all trash/recycling/compost containers and replace liners Clean all glazing including low reach windows and doors Spot clean walls, windows, columns, door jams and painted surfaces Dry sweep and disinfect the sweat mats working around the fitness equipment and bikes Sanitize and disinfect to surgical grade standards gymnastics/martial arts mats (Martial Arts Studio) Weekly Cleaning (Racquetball Courts only) Glass from midline to bottom to be cleaned once weekly; including fins Quarterly Cleaning (Racquetball Courts only) 16 of 18

Glass from top to bottom to be cleaned once quarterly; including fins Walls from top to bottom to be cleaned once quarterly 8. Retail Areas (i.e. Main Store, Pro Shop, Convenience Store, Downtown Store, and Tech Hub including Point Of Sale (POS) locations) Dry sweep and damp mop hard surface floors Vacuum and spot clean carpets and mats, and remove stains and debris Empty and clean inside and outside of all trash/recycling/compost containers and replace liners Clean all glazing including low reach windows and doors Spot clean walls, windows, columns, door jams and painted surfaces Wipe down counter tops 9. Food Service Dining and Seating Areas (i.e. Starbucks at the ARC, Coffee House) Dry sweep and damp mop hard surface floors, including work mats Vacuum and spot clean carpets and mats, and remove stains and debris Empty and clean inside and outside of all trash/recycling/compost containers and replace liners Clean and polish drinking fountains, spittoons, hydration stations and mirrors Clean all glazing including low reach windows and doors Spot clean walls, windows, columns, door jams and painted surfaces Clean tables, fixtures and furnishings (without disturbing items) Wipe down counter and table tops Dust all surfaces and window ledges Clean baseboards Wipe down and straighten furniture Twice Monthly Pressure wash all floor mats and return to correct locations per map (to be supplied) Wax corridors main corridors/heavy foot traffic areas Alternating Quarters Every other quarter, wax and buff floors according to manufacture specification Every other quarter, strip and wax floors according to manufacture specification 10. Pantries/Break Rooms Dry sweep and damp mop hard surface floors Vacuum and spot clean carpets and mats, and remove stains and debris Clean and polish sinks and faucets Spot clean walls, windows, columns, door jams and painted surfaces Spot clean and wipe down furniture and tables Wipe down counter and table tops Replace soap and paper as needed 11. Kitchen/Dish room/receiving (i.e. Coffee House and CoHo South Café only) Dry sweep and damp mop hard surface floors 17 of 18

Dry sweep mats, remove them and clean floor underneath, replace mats Vacuum and spot clean carpets and mats, and remove stains and debris Clean and polish sinks and faucets Spot clean walls, windows, columns, door jams and painted surfaces Spot clean and wipe down furniture and tables Wipe down counter and table tops Clean baseboards Replace soap and paper as needed All dirty water is to be disposed of into the drain by the hot and cold water bib at the bottom of the Memorial Union/Coffee House loading dock ramp (NOT the floor drain on back dock or custodial closet bib), clean trapped debris from grates and put into compost. Monthly Cleaning Pressure wash all floor mats and return to correct locations per map (to be supplied) Wax corridors main corridors/heavy foot traffic areas 12. Custodial Closets/Supply Rooms Dry sweep and damp mop hard surface floors Keep custodial closets clean and stocked Clean, remove debris and disinfect all cleaning equipment used mops, mop sinks, sinks, buckets and floor basins Store and maintain all equipment and chemical according to Cal OSHA standards including MSDS binders 18 of 18