CARE LABEL RECOMMENDATIONS

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SOFTLINES CARE LABEL RECOMMENDATIONS Weaving quality into your clothing, textiles and footwear

CARE LABEL RECOMMENDATIONS 2

YOUR CHALLENGES ASSURE LASTING QUALITY OF YOUR TEXTILES & APPAREL Care labels provide information to consumers and apparel caregivers about the best cleaning procedures to be used for that particular combination of fabric, thread, decoration and construction techniques. Following the instructions on care labels provides assurance that the appearance and the fit of the garment will be maintained after repeated cleaning treatments. As manufacturers, importers and retailers, your brand value is dependent on the enduring quality of your products. How do you ensure that care labels placed on your product are understandable for consumers and apparel caregivers, while simultaneously meeting the national and international trade requirements? Many countries have mandatory standards for care label instructions that apply to either apparel or soft home furnishing products. Some common countries are: Australia: Textiles - Care Labeling Canada: Care Labeling of Textiles (voluntary system and based on the industry best practice) China: Chinese Textile - Care Labeling Code Using Symbols European Union: Textiles - Care Labeling Code Using Symbols Japan: Care Labeling of Textile Goods USA: Care Labeling of Textile Wearing Apparel and Certain Piece Goods as amended - 16 CFR 423 3

OUR SOLUTIONS At Intertek, we work with brands and retailers around the world to assure their textile and apparel products maintain quality and durability through care label testing. With our thorough understanding and expertise in the industry, we offer care label verification or recommendation, supported by related testing. Care label testing Appearance after washing/ drycleaning Colourfastness to washing/ drycleaning Colourfastness to chlorine bleaching Colourfastness to non-chlorine bleaching Dimensional stability to washing/ drycleaning Care label verification or recommendation Content on care label Placement of care label Language of labelling 4

AUSTRALIA CARE LABEL REQUIREMENTS Permanent Care Label Requirement in Australia is that the wording of the label shall be in English and clearly legible. A. Position of label attachment must be clearly visible or accessible. B. For articles which are packaged, displayed or folded in such a way that the information is inaccessible, an extra care label must be given on a wing ticket or adhesive label, or in a pamphlet accompanying the articles. C. For a label sewn in more than one side, the label shall have similar shrinkage characteristics to the base fabric. D. For an adhesive label, it should not produce any bubbling or delamination when the garment is subject to cleansing treatment. The labeling system consists of: 1) Washing temperature (cold, warm, hot, very hot, boil) 2) Agitation (hand wash, short machine wash, gentle machine wash, machine wash) Note: Where appropriate, phrases stating washing temperature and agitation may be combined to form a concise phrase, e.g. warm hand wash, hot machine. 3) Drying method (may be tumble dried - cold/warm/hot, drip dry, dry flat, line dry) 4) Bleaching instruction 5) Ironing (do not iron, cool, warm, hot, steam) 6) Drycleaning methods are expressed in symbol as listed in below table: DRYCLEANING Dryclean in any solvent normally used for drycleaning. Dryclean in perchloroethylene, and all solvents listed for the symbol Dryclean in accordance with or drying. but with restricted water amount or mechanical action or temperature during cleaning Dryclean in white spirit or Trifluorotrichloroethane. Dryclean in accordance with or drying. but with restricted water amount or mechanical action or temperature during cleaning Do not dryclean. These symbols are to be used in conjunction with the phrase (Drycleanable / Dryclean only/ Drycleaning recommended). 5

CANADA CARE LABEL REQUIREMENTS Providing care information is voluntary for the Canada market and is based on the CGSB standard that was revised in 2003. The current version has symbols in black and white replacing the previous traffic light colors of green, amber, and red. The new standard is harmonized with the American and international standards for care labeling using five basic symbols which must appear in the sequence: washing, bleaching, drying, ironing, professional textile care. Any additional information must appear in both English and French. GUIDE TO APPAREL CARE S Machine Wash Cycles Normal Permanent Press Delicate/Gentle Hand Wash Wring Wash Wash Water Temperatures (Maximum) (200F) (160F) (140F) (120F) (105F) (65F-85F) Symbol(s) 95 C 70 C 60 C 50 C 40 C 30 C Bleach Bleach Any Bleach When Needed Only Non-Chlorine Bleach When Needed Tumble Dry Cycles Tumble Dry Normal Permanent Press Delicate/Gentle Line Dry/ Hang to Dry Dry Flat Dry Heat Setting Dry (Used with Do Not Wash) Any Heat High Medium Low No Heat/ Air Drip Dry In the Shade Iron-Dry or Steam Iron Iron or Press 200 C (390F) High 150 C (300F) Medium 110 C (230F) Low No Steam (Added to Iron) Dry-clean - Normal Cycle P F Professional Textile Care Dry-clean Any Solvent Except Trichloroethylene Petroleum Solvent Only W Wet-Clean Wet-Clean 6

CHINA CARE LABEL REQUIREMENTS National Textile Base Standard Technical Sub-committee discussed and voted for revision of GB/T 8685 in the Huangshan Annual Technical Meeting in April 2008. An updated standard GB/T 8685-2008 was issued and effective from 1 st March 2009. A permanent label shall include symbols of washing, bleaching, drying, ironing and professional cleaning in sequence. Sufficient and appropriate symbols shall be used to ensure that garment will not be damaged during cleaning process. Additional text in Chinese can be used to clarify the instructions. 7 WASHING PROCESS - maximum washing temperature 95 C - maximum washing temperature 70 C NATURAL DRYING PROCESS - line drying - drip line drying - flat drying - maximum washing temperature 60 C - maximum washing temperature 60 C - maximum washing temperature 50 C - drip flat drying - line drying in the shade - drip line drying in the shade - flat drying in the shade - drip flat drying in the shade - maximum washing temperature 50 C IRONING PROCESS - maximum washing temperature 40 C - maximum washing temperature 40 C - maximum washing temperature 40 C very - iron at a maximum sole-plate temperature of 200 C - iron at a maximum sole-plate temperature of 150 C - iron at a maximum sole-plate temperature of 110 C without steam steam ironing may cause irreversible damage - do not iron - maximum washing temperature 30 C PROFESSIONAL TEXTILE CARE PROCESS - maximum washing temperature 30 C - professional dry cleaning in tetrachloroethene and all solvents listed for the symbol F - maximum washing temperature 30 C very - wash by hand maximum temperature 40 C - do not wash BLEACHING PROCESS - professional dry cleaning in tetrachloroethene and all solvents listed for the symbol F - professional dry cleaning in hydrocarbons (distillation temperature between 150 C and 210 C, flash point between 38 C and 70 C) - any bleaching agent allowed - only oxygen / non-chlorine bleach allowed - professional dry cleaning in hydrocarbons (distillation temperature between 150 C and 210 C, flash point between 38 C and 70 C) - do not bleach - do not dry clean TUMBLE DRYING PROCESS - tumble drying possible - normal temperature - maximum exhaust temperatue 80 C - tumble drying possible - drying at lower temperature - maximum exhaust temperature 60 C - do not tumble dry - professional wet cleaning - professional wet cleaning - professional wet cleaning very 7

EUROPE CARE LABEL REQUIREMENTS The ISO care labeling standard ISO 3758 was prepared by Technical Committee ISO/TC 38, Textiles, Subcommittee SC2, Cleansing, finishing, and water resistance tests. The care symbols used in this standard are based on the Ginetex labelling system, and the symbols are registered as international trademarks. GINETEX has 18 member countries, the national committees are given a mandate to represent GINETEX to ensure the correct use of the care symbols in their national territory. For details, please visit http://ginetex.info/ginetex/. The first and second editions ISO 3758 were published in 1991 and 2005. The third edition ISO 3758:2012 has been published and replaces the previous version of the standard (ISO 3758:2005). Key changes are the addition of symbols for natural drying processes and the change of Do not bleach symbol. The previous version used a blackened triangle; in the 2012 version this has now reverted back to a lined version. The care symbols used in ISO 3758: 2012 consist of 5 main treatments and shall appear in the order washing, bleaching, drying, ironing and professional textile care. 7 WASHING PROCESS - maximum washing temperature 95 C - maximum washing temperature 70 C NATURAL DRYING PROCESS - line drying - drip line drying - flat drying - maximum washing temperature 60 C - maximum washing temperature 60 C - maximum washing temperature 50 C - drip flat drying - line drying in the shade - drip line drying in the shade - flat drying in the shade - drip flat drying in the shade - maximum washing temperature 50 C IRONING PROCESS - maximum washing temperature 40 C - maximum washing temperature 40 C - maximum washing temperature 40 C very - iron at a maximum sole-plate temperature of 200 C - iron at a maximum sole-plate temperature of 150 C - iron at a maximum sole-plate temperature of 110 C without steam steam ironing may cause irreversible damage - do not iron - maximum washing temperature 30 C PROFESSIONAL TEXTILE CARE PROCESS - maximum washing temperature 30 C - professional dry cleaning in tetrachloroethene and all solvents listed for the symbol F - maximum washing temperature 30 C very - wash by hand maximum temperature 40 C - do not wash BLEACHING PROCESS - any bleaching agent allowed - only oxygen / non-chlorine bleach allowed - professional dry cleaning in tetrachloroethene and all solvents listed for the symbol F - professional dry cleaning in hydrocarbons (distillation temperature between 150 C and 210 C, flash point between 38 C and 70 C) - professional dry cleaning in hydrocarbons (distillation temperature between 150 C and 210 C, flash point between 38 C and 70 C) - do not dry clean - do not bleach - professional wet cleaning TUMBLE DRYING PROCESS - tumble drying possible - normal temperature - maximum exhaust temperatue 80 C - tumble drying possible - drying at lower temperature - maximum exhaust temperature 60 C - do not tumble dry - professional wet cleaning - professional wet cleaning very - do not professional wet clean 8

JAPAN CARE LABEL REQUIREMENTS The Japanese care labeling JIS L 0001:2014, effective since 1 st December, 2016, is written on the basis of ISO care labeling code ISO 3758:2012 which features five main treatments that shall appear in the order of washing, bleaching, drying, ironing and professional textile care. According to the Household Goods Quality Labeling Act, a care label should be permanently attached to most household goods. WASHING PROCESS NATURAL DRYING PROCESS Maximum washing temperature 95 C, washing in a washing machine Line drying Maximum washing temperature 70 C, washing in a washing machine Drip line drying Maximum washing temperature 60 C, washing in a washing machine Maximum washing temperature 60 C, washing in a washing machine Maximum washing temperature 50 C, washing in a washing machine Flat drying Drip flat drying Line drying in the shade Drip line drying in the shade Maximum washing temperature 50 C, washing in a washing machine Flat drying in the shade Maximum washing temperature 40 C, washing in a washing machine Drip flat drying in the shade Maximum washing temperature 40 C, washing in a washing machine Maximum washing temperature 40 C, very washing in a washing machine IRONING PROCESS Iron at maximum sole-plate temperature of 200 C Iron at maximum sole-plate temperature of 150 C Maximum washing temperature 30 C, washing in a washing machine Iron at maximum sole-plate temperature of 110 C without steam Maximum washing temperature 30 C, washing in a washing machine Do not iron Maximum washing temperature 30 C, very washing in a washing machine Maximum washing temperature 40 C, washing by hand Do not wash P P PROFESSIONAL TEXTILE CARE PROCESS Professional dry cleaning in tetrachloroethene and all solvents listed for the symbol F Normal process Professional dry cleaning in tetrachloroethene and all solvents listed for the symbol F Mild process BLEACHING PROCESS Chlorine and oxygen/non-chlorine bleach allowed Professional dry cleaning in hydrocarbons (distillation temperature between 150 C and 210 C, flash point equal to or higher than 38 C) Normal process Only oxygen/non-chlorine bleach allowed Do not bleach Professional dry cleaning in hydrocarbons (distillation temperature between 150 C and 210 C, flash point equal to or higher than 38 C) Mild process TUMBLE DRYING PROCESS Tumble drying possible Normal temperature: exhaust temperature max. 80 C Tumble drying possible Low temperature: exhaust temperature max. 60 C Do not dry clean Professional wet cleaning Normal process Professional wet cleaning Mild process Professional wet cleaning Very Do not tumble dry Do not professional wet clean 9

UNITED STATES CARE LABEL REQUIREMENTS According to the Federal Trade Commission s Care Label Rule, care information shall be provided by care instructions, or care symbols in the ASTM D5489-96c standard. Whether composed of words or symbols, care instructions are to appear in the following order of use: 1. Machine Wash/Hand Wash 2. Washing Temperature (hot/warm/cold) 3. Washing Cycle (delicate/permanent press/normal) 4. Bleaching Instruction (do not bleach/only non-chlorine bleach). Not required if both chlorine and non-chlorine bleach can be used. 5. Drying Instruction (tumble dry/high/medium/low, line dry, flat dry, drip dry) 6. Ironing (do not iron/cool iron/warm iron/hot iron). Ironing instructions are not mandatory if the item is not expected to be ironed. 7. Warnings (wash separately, wash before wearing, etc.) 8. Dryclean (cycle/solvent) 9. Warn about what would harm the garment In addition to the care label instructions, manufacturers and retailers must provide labels that: 1. Remain permanently attached and legible for the useful life of the product 2. Can be easily seen or found by the consumer at the point of sale. If the product is packaged so that consumer cannot find the label, care information must also appear on the outside of the package or on a hang tag. ASTM GUIDE TO CARE S Machine Wash Cycles Water Temperatures Warning symbols for laundering Wash Normal Permanent Press Delicate/Gentle Hand Wash (Maximum) Symbol(s) (200F) (160F) (140F) (120F) (105F)(65F-85F) 95C 70C 60C 50C 40C 30C Wash Bleach Bleach Any Bleach When Needed Only Non-Chlorine Bleach When Needed Dry (Used with Do Not Wash) Iron Tumble Dry Cycles Additional Instructions (in symbols or words) Dry Normal Permanent Press Delicate/Gentle Line Dry/ Hang to Dry Tumble Dry Heat Setting Wring Tumble Dry Any Heat High Medium Low No Heat/ Air Drip Dry Dry Flat Iron Iron-dry or Steam Maximum Temperature 200C (390F) High 150C (300F) Medium 110C (230F) Low In the Shade (Added to Line Dry, Drip Dry or Dry Flat) No Steam (Added to Iron) Dryclean - Normal Cycle Dryclean - Additional Instructions Dryclean A Any Solvent P Any Solvent Except Trichloroethylene F Petroleum Solvent Only Dryclean Short Cycle Reduce Moisture Low Heat No Steam Finishing Note: This figure illustrates the symbols to use for laundering and drycleaning instructions. As a minimum, laundering instructions should include, in order, four symbols: washing, bleaching, drying and ironing; drycleaning instructions shall include one symbol. Additional words may be used to clarify the instructions. 10

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