Cellular Monitoring System Wireless Temperature Monitoring Installation and Operation User s Manual For Firmware Versions 4.01-5.12 Temperature Monitoring System used in: Temperature-controlled storage rooms and facilities Medical and pharmaceutical storage and systems Breweries, distilleries, and other beverage suppliers Paper, metals, electronics, and food storage Long-term storage facilities And many more uses www.anaren.com/iot/cellular-machines FA2-CD-C1 U.S. PATENTS PENDING 1713a
Important Firmware Notice The information provided in this is intended for the Cellular Machines Temperature Monitoring System up to firmware version V5.12f. System features, menus, and options covered in this document may not be present in all firmware versions. If you are interested in upgrading the firmware of your Temperature Monitoring System up to or beyond V5.12f, contact Anaren Customer Support.
Table of Contents 1.0 Welcome to Cellular Machines 1 1.1 What is the Cellular Machines Temperature Monitoring System? 1 1.2 How Does it Work? 1 2.0 Components and System Information 2 2.1 Control Station 2 2.2 Power Supply 2 2.3 Wireless Pod and Temperature Sensor 3 2.4 Installation Hardware Kit 3 2.5 Online User Dashboard Login Credentials 3 3.0 Installation Instructions 4 4.0 Control Station Display and Menu Instructions 8 4.1 Scrolling Status Menu 8 4.2 Main Menu Options and Instructions 8 4.3 Display Messages, Alarms, and Mobile Alerts 14 5.0 Installation and Configuration Guidelines 15 5.1 Installation Guidelines 15 5.1A Control Station 15 5.1B Wireless Pod 15 5.1C Temperature Sensor 16 5.2 Configuration Guidelines 17 6.0 Online User Dashboard Overview and Customization 18 6.1 Logging On 18 6.2 Dashboard Home Screen Overview 18 6.3 Control Station Status and Details 19 7.0 Frequently Asked Questions and Troubleshooting Guide 23 7.1 Frequently Asked Questions 23 7.2 Troubleshooting Guide 28 8.0 Usage Disclaimer 31 9.0 Anaren Customer Support Information 32 9.1 Contacting Anaren Customer Support 32 9.2 Anaren Terms, Conditions, Policies, and Warranty 32
1.0 Welcome to Cellular Machines Thank you for purchasing Anaren s Cellular Machines Temperature Monitoring System! 1.1 What is the Cellular Machines Temperature Monitoring System? Anaren s Cellular Machines Temperature Monitoring System continuously monitors temperatures for a variety of systems that must be managed and maintained in controlled environments. This includes temperature-sensitive equipment and locations such as refrigerators, freezers, servers, greenhouses, and cooling and heating appliances. The Temperature Monitoring System accomplishes this by utilizing a centralized control station device and the placement of wireless pods and temperature sensors to monitor temperature readings and detect variances. This data is then sent as notifications and alerts via a cellular network straight to your mobile phone, and is concurrently logged to a cloud server that stores system information for viewing and compliance reporting. These mobile alerts and cloud server data allow you to monitor and regulate your equipment to help protect your inventory, reduce liability, and assist in preventative maintenance. 1.2 How Does it Work? Temperature sensors are placed inside the locations to be monitored such as a refrigerator or cold storage room and readings are wirelessly sent to the control station, which logs data to a cloud server at regular intervals. Temperature limits are established for these locations, and the sensors monitor the temperature activity to ensure it remains within those thresholds. If a sensor detects a temperature outside of the set limits, the control station will beep and immediately send a text message alert to your mobile phone to inform you of the problem. Here is an example (using the standard Cellular Machines Temperature Monitoring Kit featuring one control station, three wireless pods, and three temperature sensors) of how the Temperature Monitoring System works after it is installed: NOTE: Visit www.anaren.com/iot/cellular-machines to view Temperature Monitoring System packages and additional components. For system customization options, contact Anaren Customer Support. The wireless pods are attached to their respective equipment to be monitored. The pods temperature sensors are then strategically placed inside the equipment. The wireless pods will continuously send temperature data via a wireless connection to the control station. The control station then connects to the cellular network. Data alerts and notifications are sent via the cellular network to up to five designated mobile phones. This data is also regularly logged to a cloud server for viewing, analysis, and reporting purposes. 1
2.0 Components and System Information Remove the Temperature Monitoring System components from the box and lay them out according to the illustrations in this section for identification purposes. Components of the installation hardware kit may vary based on the package that is purchased. For additional information on Temperature Monitoring System kit packages or to purchase system components, visit www.anaren.com/iot/cellular-machines. 2.1 Control Station Centralized device that maintains the Temperature Monitoring System and cellular network connection. The control station receives monitoring data and sends it to mobile phones and the cloud server. A. LCD Display B. Keypad [A] Main Menu: Accesses the control station menu options. [B] Scroll Up: Scrolls the menu options up. [C] Scroll Down: Scrolls the menu options down. [D] Done / Enter: Exits the menu, returns to the previous menu, or enters information. [*] Cancel: Cancels entering information or return to the previous menu. [#] Backspace: Backspaces the last character entered. C. Cellular Network Antenna: Connects the control station to the cellular network. D. Wireless Pod Antenna: Connects the wireless pod to the control station. E. LED Lights Low Batt: Light turns on when the control station s internal backup battery power is low. Activity: Light blinks continuously while the device is active. I/O: Light blinks whenever the control station interacts with a wireless pod. Cell Link: Light blinks when the control station sends a text message to a mobile phone or sends data to the cloud server. F. Power Supply Connector: Connects the power supply to the control station. G. Sensor Connector: This is disabled on the wireless Temperature Monitoring System. H. Additional Inputs: These are disabled on the wireless Temperature Monitoring System. 2.2 Power Supply Connects the control station to an external power source. The control station must be connected to the power supply in order for it to maintain power. If the control station is connected to the power supply and the power supply is plugged into a working outlet, the control station will operate normally. If the control station is on and connected to the power supply but the power supply is unplugged or there is a power failure the control station will power itself temporarily using its internal backup batteries. The batteries have a lifespan of approximately 15-20 hours, and are not rechargeable. If the batteries run out of power, contact Anaren Customer Support to arrange to have them replaced. 2
2.0 Components and System Information If the control station is on and is disconnected from the power supply (whether the power supply is plugged into a power source or not), the control station will shut off. This is the only means of fully shutting off the device, and can be used to preserve the control station s internal backup battery power if city power fails or if the device is in storage or transit. 2.3 Wireless Pod and Temperature Sensor Device that wirelessly connects and sends data to the control station, featuring a 10-foot wire and sensor that measures and monitors temperature. A. Activation Slot: Slot to insert the activation tool to sync a wireless pod to the control station. Used during a pod s initial setup to the control station, or if the system is reset to its factory configurations. This does not need to be done each time the control station is turned on. B. Temperature Sensor Connector: Connects the temperature sensor to the wireless pod. C. Contact Sensor Connector: This is disabled on the wireless Temperature Monitoring System. D. Activity Light: Flashes whenever the wireless pod sends data to the control station, or when the pod is initially synced with the control station. E. Temperature Probe: Tip of the temperature sensor wire that is responsible for measuring temperature readings. Wireless Pod Range: The wireless pod has a connectivity range of several hundred feet when there are few or no obstructions. This range will decrease as the signal passes through concrete floors and brick or metal walls. For additional information on range and signal strength in relation to the pod s placement, refer to section 5.0 Installation and Configuration Guidelines. Wireless Pod Battery Life: The wireless pod uses four AAA 1.5V alkaline batteries, which have a battery life of approximately five years. These batteries may be replaced at your convenience. 2.4 Installation Hardware Kit Tools to support the installation of each system component. Activation Tool: Tool inserted into the activation slot to sync the wireless pod with the control station. Cable Ties Cable Tie Mounting Posts Velcro Strips Activation Tool Cable Tie Mounting Post 2.5 Online User Dashboard Login Credentials Given username and password accesses the Cellular Machines cloud server s user website, the online user dashboard. These credentials are provided on the back of the Quick Start Guide included in the Temperature Monitoring Kit. 3
3.0 Installation Instructions The instructions provided in this section will assist you in installing your Temperature Monitoring System. Refer to section 2.0 Components and System Information for component labels, illustrations, and information. To view a brief video walkthrough on how to install your Temperature Monitoring System, visit www.anaren.com/iot/cellular-machines. NOTE: The Temperature Monitoring System components are designed to be installed in controlled environments only. Do not install the control station or wireless pod in areas with extreme temperatures. Do not install any components outdoors or in areas that may expose them to hazardous materials. If components require an outdoor installation, contact Anaren Customer Support to explore customization options and component outfitting. 1. 2. 3. Remove all components from the box if they have not been removed already. Identify where you want to place the control station, each wireless pod, and temperature sensor, and then set the components in their respective locations. Do not permanently attach the components to any surfaces yet. Each wireless pod is preassigned an identification number, which is displayed both on the side of the component itself and on the sensor wire connected to it. Refer to section 5.0 Installation and Configuration Guidelines for component placement and installation guidance, or wireless pod range and signal capabilities. Plug in the power supply, and then connect it to the control station. When the control station is turned on, the Low Batt, Activity, and I/O lights will repeatedly blink. The following activation messages will be shown on the LCD display: Brand Identifier ( FreezerAlert ). The control station s firmware (ex. F2AA:V5.12f). Initializing cell modem: 0. This initializes the cellular modem for communication. Registering Connected. This establishes and confirms the connection between the control station and the cellular network. Radio Detected, Radio Cfg: ##. This confirms the wireless pod s network has been initialized. After the initial activation messages are finished, the control station s scrolling status menu is displayed. This menu includes the following: the control station s name (default is DEVICENAME ), temperature monitoring thresholds, connected temperature sensor temperature readings, the cell signal and network mode, connected mobile phone numbers, and the current alarm status. When the control station is initially activated or turned on, a temperature sensor may take up to five minutes to provide its first temperature reading, and may register an error (displayed as Temp: ERR ) until its first reading is logged to the control station. Cell signal measures the cellular reception strength between the control station and the cellular network. This is needed for the control station to send text messages to mobile phones and data to the cloud server. Two or three signal bars are ideal in order to maintain a network connection. If the cell signal displays one or no signal bars at the desired location, try positioning the control station in different locations to improve reception. Poor Signal Strength Marginal - Better Signal Excellent Signal Level Refer to section 5.0 Installation and Configuration Guidelines for information on control station placement or how to maintain strong signal reception. 4
3.0 Installation Instructions If the control station cannot easily be relocated and its cell signal displays no signal bars, contact Anaren Customer Support to discuss alternative installation solutions to improve reception. Network mode refers to the cellular network the control station utilizes and the data plan associated to the Temperature Monitoring System. This is for reference only. 4. Once the control station is placed in a location with strong cellular reception, the signal strength of each wireless pod has to be assessed. To identify the current signal reception of the wireless pods: 1. 2. 3. Press [A] (Main Menu) on the control station. This accesses the control station s main menu of functions. Press [C] (Scroll Down) to scroll through the list of menu options. Press [2] (Radio RSSI) to access the wireless pod signal strength indicator. 4. Excellent Good Average Weak Not Reliable -20dbm -40dbm -60dbm -80dbm -100dbm NOTE: The closer to zero, the better the signal strength. Depending on the firmware version, a value of 0 or 999 indicates there is no wireless pod with that assigned number. This screen displays the signal strength for every wireless pod synced to the control station, represented by its assigned number ( 1 refers to the pod labeled 1 and so on). If more than four pods are synced to the control station, press [C] (Scroll Down) to view the signal strength of the rest. A value higher than -80dbm is acceptable for reception, and a value higher than -60dbm is good. If a pod has a value of -100dbm or lower, its connection may be unreliable and should be relocated. For guidance on wireless pod positioning and signal information, refer to section 5.0 Installation and Configuration Guidelines. Press [D] (Done/Enter) twice to exit the main menu. 5. 6. When the control station and wireless pods both have strong reception, they can be permanently attached. Affix two Velcro strips along the back of the control station and attach it to a wall, then affix a Velcro strip down the back of each pod and attach them to or near the equipment they will monitor. NOTE: If a wireless pod is monitoring equipment that is subject to being moved (e.g. for maintenance or cleaning), it is recommended to attach the pod to the equipment as opposed to an adjacent wall or other surface. This will reduce the risk of damaging the temperature sensor wire if the equipment is moved. Using the cable tie mounting posts and cable ties, secure the temperature sensor wires for each wireless pod so they can remain in place inside the equipment they will monitor. For guidance on properly mounting and securing sensor wires, refer to section 5.0 Installation and Configuration Guidelines. The control station needs to be provided a mobile phone number to send notifications and alerts to. Up to five phone numbers can be entered in the control station to receive messages. To associate a mobile phone number to the control station: 1. 2. 3. Press [A] (Main Menu) on the control station. Press [C] (Scroll Down) to scroll through the list of menu options. Press [1] (Cell Number). In the Cell Number screen, Press [1] (Enter Number) for the #1 phone. To enter additional mobile phone numbers, scroll down on this screen to enter the phone number for subsequent #2-5 mobile phones. 5
3.0 Installation Instructions 4. 5. 6. Enter the 10-digit phone number, and then press [D] (Done/Enter) to save. The control station will register the phone number. Once the phone number is registered, the control station will ask to send a test text message. Press [1] (Yes) to send a test message and verify the connection works. The mobile phone will then receive a text message confirming the connection from the control station s cellular number. Press [D] (Done/Enter) twice to exit the main menu. 7. The Temperature Monitoring System is now ready to be personalized. This is done through the Cellular Machines cloud server s user website, the online user dashboard. The configuration options include renaming the control station and each individual temperature sensor, establishing the temperature thresholds for the sensors to monitor, setting alarm delays (not available online for some firmware versions) and determining the interval at which the control station will log data to the cloud server. 1. 2. Using any web browser, go to http://app.cellularmachines.com. Enter the login credentials provided on the back of the Temperature Monitoring System kit s Quick Start Guide. The login credentials are automatically associated with the Temperature Monitoring System. Click [Edit] next to the control station s information. The configuration options to be edited are as follows: NOTE: The fields covered are based on those seen on the standard user account level configuration. Additional fields and options may be displayed depending on the user s account level. Location: Name of the control station to identify it both on its LCD display and in text messages. Enter a new name (up to 16 characters) to personalize the control station. The default name is set to DEVICENAME. Logging Interval: The frequency that the control station will send temperature data to the cloud server. The default setting for the logging interval is every hour. Sensor: Name of the temperature sensor to identify it both on the control station s LCD display and in text messages. The numbers listed correlate with the assigned wireless pod numbers. Enter a new name (up to 16 characters) to associate the sensor with its use or location. Low Threshold: The lowest temperature a temperature sensor will monitor before an alarm is triggered. The default setting for the low threshold is -62 Fahrenheit. High Threshold: The highest temperature a temperature sensor will monitor before an alarm is triggered. The default setting for the high threshold is 180 Fahrenheit. NOTE: Thresholds must be set at least five degrees apart from one another, otherwise an error will occur and proper threshold values will need to be entered before proceeding. 6
3.0 Installation Instructions Alarm Delay: The length of time that will pass before an alarm is triggered if a temperature sensor detects a condition outside of the set thresholds. The default time set for an alarm delay is zero minutes. NOTE: The alarm delay field may not be present on the online user dashboard for some firmware versions. 3. Click [Save] when all configuration options are updated. The parameters set will be updated on the control station when the next logging interval from the control station to the cloud server occurs. Your Temperature Monitoring System s installation is now complete! See the additional sections of the for information on using the system, learning its features and capabilities, and customizing it further to meet your needs. 7
4.0 Control Station Display and Menu Instructions The information in this section will provide you with an overview of the display and menu of the control station, its menu options, and using its various functions to configure the system to your liking. NOTE: Some options covered in this section may be altered or not present in some firmware versions. 4.1 Scrolling Status Menu The scrolling status menu is the default information that is presented on the control station s LCD display. This provides the status of the system as it monitors your equipment, and scrolls through the information continuously. The [C] (Scroll Down) button may be used to cycle through the menu. The default settings for the scrolling status menu will include the following information: Device Name: The name of the control station. High Threshold: The highest temperature each temperature sensor will monitor before an alarm is triggered. Low Threshold: The lowest temperature each temperature sensor will monitor before an alarm is triggered. Temperature: The current temperature reading for every temperature sensor. Cell Signal and Network Mode: The cellular reception strength between the control station and the cellular network, and the particular network the system is connected to. Phone Number: The mobile phone number(s) connected to the control station. Up to five mobile phone numbers can be connected to the system, and the first two will be shown on this screen. Alarms: The alarm status. All alarms that are detected from any part of the system are displayed on this screen. The information displayed in the scrolling status menu is customizable through the Cellular Machines online user dashboard. This includes modifying the control station s name, temperature sensor low and high thresholds, and more. For instructions on how to use the online user dashboard, refer to section 6.0 Online User Dashboard Overview and Customization. 4.2 Main Menu Options and Instructions The main menu accesses the control station options to enter information or configure system settings. Press the [A] (Main Menu) button to open the menu. The [B] (Scroll Up) and [C] (Scroll Down) buttons are used to scroll through the menu options, and then press the corresponding number button to open the option. If the number button for an option is known, that button may be pressed instead of scrolling to the option first. Press the [D] (Done/Enter) button to exit the main menu, or return to a previous menu. The main menu includes the following options and functions as they are displayed: 8
4.0 Control Station Display and Menu Instructions 1) Cell Number: The mobile phone number(s) connected to the control station. Phone numbers are assigned a number (#1-5) and displayed on the screen. To enter a new phone number or update an existing phone number from this screen: 1. 2. 3. Press [1] (New). Type in the phone number, and then press [D] (Done/Enter) to save it. When a new number is added, the control station will ask to send a test text message. Press [1] (Yes) to send the test message to verify the connection works. To delete a phone number from this screen, press [2] (Del). 2) Radio RSSI: Displays the signal strength for every wireless pod synced to the control station, represented by its assigned number ( 1 refers to the pod labeled 1 and so on). If more than four pods are synced to the control station, press [C] (Scroll Down) to view the signal strength of the rest. A value higher than -80dbm is acceptable for reception, and a value higher than -60dbm is very good. 3-4) Option three and four are unused on the wireless Temperature Monitoring System. 5) Temp Alarms: The high and low temperature thresholds set to the temperature sensors. Current thresholds are shown for every sensor under its assigned name. If a temperature outside of these thresholds is detected, the control station will beep and immediately send a text message alarm to the connected mobile phone(s). These thresholds can only be set for sensors that are already connected to the system. To change the thresholds for a temperature sensor from this screen: 1. 2. 3. 4. Press [1] (Hi) or [2] (Lo) to change the high or low threshold for the temperature sensor. Press [C] (Scroll Down) to scroll to other sensors. The current threshold setting for that temperature sensor is displayed. Press [1] (Change). The control station will ask if the temperature is over 0 of the temperature scale the control station is configured to (Fahrenheit or Celsius). Press [1] (Yes) or [2] (No). Enter the new threshold, then press [D] (Done/Enter) to save. The threshold is updated immediately on the control station, and on the cloud server during the next logging interval. 6) TempAlarm dly: The length of time that will pass (delay) before an alert is sent if a temperature sensor detects a condition outside of the set thresholds. The purpose of this setting is to ignore when temperatures briefly fluctuate outside of the equipment s standard parameters (such as warm-up during a refrigerator s defrost cycle or the opening of a door to access inventory). 9
4.0 Control Station Display and Menu Instructions To change the alarm delay time for a temperature sensor from this screen: 1. 2. 9) Send Test Msg: Sends a test text message to a connected mobile phone number. To send a test message from this screen: 1. Press [1] (Set Delay) for the temperature sensor to change. Press [C] (Scroll Down) to scroll to other sensors. Enter the number of minutes to set the alarm delay time (between 0-999 minutes; entering 0 will set no delay time), and then press [D] (Done/ Enter) to save. The alarm delay is updated on the cloud server during the next logging interval (for firmware versions that support the online alarm delay setting). 7) Set Password: Sets a password on the control station so it has to be unlocked to access the main menu. Two separate steps must be done in order to have the control station s keypad locked with a password: first to set the password, and then enable the keypad to be locked. WARNING: In the event a password is forgotten, it cannot be retrieved and the control station must have its firmware re-uploaded and returned to factory settings. If this happens, contact Anaren Customer Support to arrange to have this corrected. To set a password for the control station s keypad from this screen: 1. Enter up to a five-digit password, then press [D] (Done/Enter) to save. To enable the keypad lock option: 1. 2. In the main menu, scroll down and press [0] (Options) to view more options. In the options sub-menu, scroll down to keypad lock, and press [1] (Enable). This turns the keypad lock function on. When both a password is set and the keypad lock functions are enabled, the main menu will require the password in order to gain access. When prompted, enter the password and press [D] (Done/Enter) to open the main menu. 8) F or C: The temperature scale the system uses to monitor temperature by. The options are Fahrenheit and Celsius. The default temperature scale is set to Fahrenheit. To change the system s temperature scale from this screen: 1. Press [1] (Fahrenheit) or [2] (Celsius). An arrow next to the option will indicate which temperature scale is being used. Press the number (#1-5) of the mobile phone to send the test message to. The mobile phone will then receive the test message. 0) Options: The main menu s options sub-menu. The functions in this screen are used to modify system configurations and alert settings. 10
4.0 Control Station Display and Menu Instructions The options sub-menu includes the following functions: City Pwr Alarm: An alarm to send an alert if the control station loses power as a result of power lost in the area. If power to the control station is lost, the alert will be sent within approximately two minutes. This is enabled by default. Press [1] (Enable) or [2] (Disable) to turn this function on or off. Batt Low Alarm: An alarm to send an alert if the control station s internal backup batteries are low on power. The control station will use internal backup battery power only when its connected power source fails. The internal backup batteries have a lifespan of approximately 15-20 hours, and an alert will be sent once they fall below five hours of power left. This is enabled by default. Press [1] (Enable) or [2] (Disable) to turn this function on or off. UDP Logging: The control station s function to send temperature data and alert information to the cloud server. This is enabled by default. Press [1] (Enable) or [2] (Disable) to turn this function on or off. NOTE: This option must be enabled in order for the control station to send data to the cloud server. SMS Alarms: The control station s function to send text message notifications and alerts to connected mobile phone numbers. This is enabled by default. Press [1] (Enable) or [2] (Disable) to turn this function on or off. NOTE: This option must be enabled in order for the control station to send text messages. SMS Nag: The control station s function to continually send text message alerts to connected mobile phone numbers in the event an alarm is detected and not corrected in that timeframe. The alert messages are sent in 30-minute intervals. This is disabled by default. Press [1] (Enable) or [2] (Disable) to turn this function on or off. Daily Message: Sends a daily text message at 12:00 p.m. (local time of the device s timezone) to the first two mobile phone numbers connected to the control station. This message includes the control station s status information. This is disabled by default. Press [1] (Enable) or [2] (Disable) to turn this function on or off. Keypad Lock: Locks the control station by requiring a password to access the main menu. This is used in conjunction with the set password option. This is disabled by default. Press [1] (Enable) or [2] (Disable) to turn this function on or off. 11
4.0 Control Station Display and Menu Instructions Alarm Buzzer: The control station s beeping alert whenever an alarm is triggered. This is enabled by default. Press [1] (Enable) or [2] (Disable) to turn this function on or off. Silent Mode: Turns the control station s sound off. This silences the beeping noise when the system is working and when buttons are pressed, and also silences the alarm buzzer if it is enabled. This is disabled by default. Press [1] (Enable) or [2] (Disable) to turn this function on or off. Maintenance Mode: Temporarily disable the control station s alarming functionality. Maintenance mode prevents alerts from being sent when monitored equipment is prone to temperature changes over an extended period of time. Instances of this may include restocking inventory, cleaning, or servicing the equipment. During maintenance mode, alarms will be disabled and text message alerts will not be sent if an issue is detected. However, an hourly warning text message will be sent as a reminder that the control station is in maintenance mode. This is disabled by default. Press [1] (Enable) or [2] (Disable) to turn this function on or off. NOTE: Unless it is disabled by 4.2 the Main user, Menu maintenance Options and Instructions mode will be Discover automatically Radios disabled after eight hours. Discover Radios: Establish a connection between a wireless pod and the control station. This can install a new pod or re-sync an existing pod if its connection is lost (pods included with a control station or kit come pre-synced). NOTE: If installing a new wireless pod or re-syncing an existing pod, all pods connected to the control station must be re-synced as well. Pods not re-synced will no longer be recognized by the system when this process is complete. To sync a wireless pod to the control station from this screen: 1. 2. 3. Press [1] (Yes). The control station is ready to sync wireless pods to it. Use the activation tool and poke it in the wireless pod s activation slot. This will cause the pod s activation light to blink red. When the activation light blinks green, the pod is synced to the control station. The control station will indicate a pod has been connected when the SensorCnt message increments. Repeat this step for each pod being synced. NOTE: Maintain a distance of at least six feet between the control station and the wireless pod that is being synced. If the pod is any closer, it may have difficulty syncing to the control station. If a pod is not syncing to a control station, or any other connectivity issues arise, refer to section 7.0 Frequently Asked Questions and Troubleshooting Guide. Press [D] (Done) when all wireless pods have been synced. The control station will indicate the syncing process is complete. If an existing wireless pod was re-synced to the control station, its information is still contained within the control station and online user dashboard. If a new pod is installed, it will be assigned default settings with a name of Sensor #, 12
4.0 Control Station Display and Menu Instructions high and low temperature thresholds of 180 and -62 Fahrenheit respectively, and an alarm delay time of zero minutes. These settings may be updated from the control station and/or online user dashboard. Wireless pods are assigned a number in the order they are synced to the control station. The pods associated temperature sensor is assigned a default name of Sensor and a number. For four-sensor maximum systems, sensors are assigned a number 1-4. For 16-sensor maximum systems (firmware versions V5.11g and V5.12f), the following table can be used to identify a particular sensor based on this number, as the assigned numbers are not in numerical order (numbers 1-4 are not used in these systems): Wireless Pod Number Wireless Pod s Connected Sensor Numbers (Up to four sensors per pod) 1 5 6 7 8 2 9 10 11 12 3 13 14 15 16 4 17 18 19 20 5 21 22 23 24 6 25 26 27 28 7 29 30 31 32 8 33 34 35 36 9 37 38 39 40 10 41 42 43 44 11 45 46 47 48 12 49 50 51 52 13 53 54 55 56 14 57 58 59 X 15 61 62 X X 16 65 X X X The table displays the default number assigned to a new temperature sensor, based on the number of its wireless pod and whether that pod has more than one sensor connected to it. For instance, the first sensor connected to the first pod will have an assigned name of Sensor 5, and the first sensor connected to the second pod will have an assigned name of Sensor 9. Boxes depicted by an X indicate a number that cannot be assigned because it refers to a sensor beyond the 16th one connected. Note that these numbers are assigned by default, and the sensor name may be changed from the online user dashboard. Factory Config: Reset the control station to its original factory settings. This will remove all information and configuration settings that have been entered, and will disconnect all wireless pods synced to the control station. The cloud server will still retain all of the system s information and configuration settings, and the control station will automatically update with whatever is entered on the online user dashboard upon its first logging interval. 13
4.0 Control Station Display and Menu Instructions 4.3 Display Messages, Alarms, and Mobile Alerts This subsection includes the standard messages presented on the control station s LCD display when an event takes place. This includes every alarm message that may be presented on the control station s LCD display and its associated text message alert. If an alarm is detected, it will be shown in the alarm status section of the scrolling status menu until the alarm s condition is resolved. Likewise, a text message alert is sent to the connected mobile phone number(s) regarding the alarm, and a subsequent notification text message is sent when the alarm s condition is resolved. These alarms and their resolution are also noted on the cloud server, and is viewable on the online user dashboard. Some of the display and alarm messages covered in this subsection may require its associated function to be enabled in order to receive text message alerts for them. Refer to subsection 4.2 Main Menu Options and Instructions for information and instructions on how to enable these functions. For information and instructions on correcting alarm issues, refer to section 7.0 Frequently Asked Questions and Troubleshooting Guide. LCD Display Message Cloud Server Note Description Logging Message Send/Receive Message Sending Msg to # Message Sent to # N/A N/A The control station is sending temperature data and any alarm information to the cloud server. The control station is sending a text message to the connected mobile phone number(s). High Temperature Alarm! High Temperature A temperature sensor has detected a condition that is above the set threshold in the equipment it is monitoring. Low Temperature Alarm! Low Temperature A temperature sensor has detected a condition that is below the set threshold in the equipment it is monitoring. (Sensor Name) Unplugged! No Sensor A temperature sensor is disconnected from its associated wireless pod, or is unable to be seen by the control station. (Wireless Pod Name) Lost Radio (#) - Lost The wireless pod lost its connection with the control station. No City Power Alarm! City Power The power source connected to the control station has failed, or the power supply is unplugged. Battery Low Alarm! Low Battery The control station s internal backup battery power is running low. (Wireless Pod Name) Low Battery The wireless pod s battery power is running low. Battery Low Alarm! N/A Off the Air A certain amount of time has passed since the cloud server has received a message from the control station. This indicates either UDP logging is disabled, the system is disconnected to the cellular network and is not currently active, or the control station has been turned off. 14
5.0 Installation and Configuration Guidelines The information in this section will provide you with guidance to properly install your Temperature Monitoring System and ensure it will work correctly. NOTE: The guidelines provided in this section do not guarantee similar results. Every Temperature Monitoring System is subject to different installation circumstances. This information is strictly intended to educate users on various installation and setup conditions in order to help them properly install and/or operate their Temperature Monitoring System. 5.1 Installation Guidelines 5.1A Control Station The control station should be placed in a location that offers ideal cell signal to maximize reception with the cellular network. A poor cell signal may result in slower communication or an inconsistent network connection. Two or three signal bars are ideal in order to maintain a network connection. This is more frequently accomplished if the control station is placed higher up on a wall, and in an area with few obstructions. Poor Signal Strength Marginal - Better Signal Excellent Signal Level If possible, avoid installing the control station on a metal wall. Doing so may reduce its cell signal strength. The control station should be placed in a location that is easily accessible yet still away from incidental touch or disruption. Do not permanently affix any parts of the installation hardware kit or any components without verifying their signal reception and placement is ideal first. Doing so may result in a waste of materials if the component has to be relocated and the materials are already attached to a surface. Always test the signal strength of the control station and wireless pod in a variety of locations prior to permanently attaching them to a surface to understand all of the installation options that are available. If the control station cannot easily be relocated and its cell signal displays no signal bars, contact Anaren Customer Support to discuss alternative installation solutions to improve reception. This may involve adding an extension cord to the control station s power supply, equipping the control station with a different antenna using a signal booster, installing a remote antenna, or installing a cable to connect the control station to an external antenna, among other options. 5.1B Wireless Pod Place the wireless pod on or near the equipment it is monitoring in a discrete yet accessible area. The pod should be located in a place that will prevent it from being disrupted or moved, but still within reach of being accessed. The wireless pod should not be installed in potentially harmful environments. This can affect the pod s functionality. If temperatures are being measured in conditions of extreme heat or cold, ensure the pod is located outside of these environments. If possible, avoid mounting the wireless pod on a metallic surface. Doing so may reduce its signal strength. If the pod s installation is limited to being on a metallic surface (e.g. a refrigerator), mounting it with its antenna above the top of the equipment may help it receive better signal strength. 15
5.0 Installation and Configuration Guidelines If possible, mount the wireless pod on the side of the equipment nearest to the control station. This can help maintain better reception and minimize signal disruption. Wireless pods have a connectivity range of several hundred feet when there are few or no obstructions. This range will vary based on the structure of the building, and will decrease as the signal passes through concrete floors and brick or metal walls and equipment. This range may be measured through the pod s RSSI signal. A value higher than -80dbm is acceptable for reception, and a value higher than -60dbm is good. If a pod has a value of -100dbm or lower, its connection will be unreliable and should be relocated. Excellent Good Average Weak Not Reliable -20dbm -40dbm -60dbm -80dbm -100dbm NOTE: The closer to zero, the better the signal strength. Depending on the firmware version, a value of 0 or 999 indicates there is no wireless pod with that assigned number. If the signal reception of a wireless pod is poor, try repositioning it within the area. If the pod cannot be easily relocated, try placing the control station in a closer area, but ensure the control station still maintains an ideal cell signal first. The wireless pod should be installed vertically so its antenna is pointed upward. This promotes the strength of the pod s RSSI signal. If installing a new wireless pod or re-syncing an existing pod to a control station, maintain a distance of at least six feet between the pod and control station. If the pod is any closer, it may have difficulty syncing to the control station. 5.1C Temperature Sensor The installation hardware kit provided with the Temperature Monitoring System package or individual wireless pod contains the appropriate number of materials to secure each temperature sensor. Up to three cable ties and three cable tie mounting posts are commonly used per sensor wire to securely attach it to a surface, but these numbers are subject to vary based on the placement of the pod and its sensor. A temperature sensor s location is best-suited in an area that can accurately measure the entirety of the equipment it monitors and will not be prone to disruptions or fluctuating temperatures. If possible, avoid placing a sensor in an area of the equipment that is commonly subject to frequent changes in temperature (such as near a refrigerator s compressor that initiates the defrost cycle). Doing so may cause the sensor to inaccurately read the equipment s temperature and trigger an incidental alarm. When fastening temperature sensor wires between the wireless pod and the placement of the sensor, use as little of the wire s slack as possible to keep it tightly secured. This will help prevent it from being damaged or becoming an obstruction. Any remaining slack should be securely tied alongside the pod using the wire fastener it was provided with. If fastening a temperature sensor to the equipment it monitors, concealing it may help keep it out of harm s way. If using a cable tie to fasten a sensor to a storage rack, secure it on the underside of the rack to avoid the sensor wire from being contacted or damaged. If multiple temperature sensors are monitoring the same piece of equipment, secure them as far from one another as possible to maximize the efficiency of their respective temperature readings. 16
5.0 Installation and Configuration Guidelines When installing a temperature sensor to equipment with doors that open and close, running the wire through the hinged side of the door may minimize potential wear and damage to the wire. If the wire runs through the side the door opens and closes on, this may increase the likelihood of damaging the wire. A wireless pod can have up to four temperature sensors connected to it at once by using a combiner, which extends the number of connections available to the pod. The combiner is attached to the pod using a header cable, and the sensors are connected to the pod by plugging them into the combiner. Although the combiner has six sensor connections, only a maximum of five of them can be used at once: the header cable connected to the pod and four connected sensors. Combiner NOTE: Combiner and header cable sold separately. Visit www.anaren.com/iot/cellular-machines or contact Anaren Customer Support to purchase a combiner and/or header cable. A wireless pod that has an additional temperature sensor connected to it through a combiner must be re-synced to the control station in order to recognize the additional sensor. Otherwise, the new sensor will not be displayed on either the control station or the online user dashboard. 5.2 Configuration Guidelines Configure temperature sensor names (up to 16 characters) to something that makes each of them easily identifiable. This allows them to be distinguished from one another so they can be quickly identified if an issue is detected. Consider setting temperature thresholds tighter than any local, state, and federal temperature limits to maximize compliance. This may help prevent potential issues by sending an alert once a temperature is detected outside of that preferred range. Temperature thresholds that are set beyond any recommended guidelines or requirements may result in risk of damaging temperature-sensitive products by allowing temperatures to change and potentially stagnate in a range that is harmful. Temperature alarm delay times should be set in accordance with anticipated fluctuations in temperature, based on the usage and needs of the monitored equipment. If equipment is subject to regular temperature changes (such as from a refrigerator s defrost cycle, or a freezer routinely opening and closing), then set its alarm delay time relative to the time it would take for the equipment s temperature to change and set itself back to normal. This will prevent an alarm from being triggered during that timeframe while allowing the equipment to return to its standard temperature range. If temperature alarms are consistently triggering yet there is no obvious cause or issue, it may be an indication that the monitoring thresholds or alarm delay time should be adjusted for that equipment. The equipment s environmental conditions and potential fluctuations of temperature should be in consideration when its system settings are established. This will allow the system to monitor and report accurately and help prevent unnecessary alarms. For additional information or guidance on installation, setup, and configuration methods, or if a customized solution is needed, contact Anaren Customer Support. 17
6.0 Online User Dashboard Overview and Customization The information in this section will provide you with an overview of the Cellular Machines cloud server s user website, the online user dashboard, and how to utilize its configuration and reporting features. This is accessed by using any Internet browser and going to http://app.cellularmachines.com. The online user dashboard is used in conjunction with the control station to establish the configuration settings of the Temperature Monitoring System. From the online user dashboard, you have the freedom to customize a majority of the system s settings. The information in this section is based on the standard user account level; additional fields and options may be displayed depending on the user s account level. If you are an organization s account administrator, or would like administrative capabilities added to your user account (such as adding new users, changing passwords, or assigning system ownership), contact Anaren Customer Support for additional information on administrative functions. 6.1 Logging On User credentials to logon to the online user dashboard are located on the back of the Quick Start Guide included with the Temperature Monitoring Kit. The default password may be changed once the system is accessed. If a password is forgotten, click [Forgot Password] to have an email sent to the email address associated with the account with instructions for resetting the password. 6.2 Dashboard Home Screen Overview The online user dashboard home screen provides the status of the account s control station and temperature sensors. The most recent temperature readings are shown for each sensor. If the account has one control station, the screen will feature all of its system information. If the account has multiple control stations, only the sensor readings are shown for each of them. If an alarm is detected, it will be displayed in red next to the alarming control station or sensor. The following links and options are displayed from this screen: Single Control Station View Multiple Control Station View Dashboard: Return to the online user dashboard home screen. Click [View] next to the control station to see its recent data, or click [Edit] to change them. Clicking on a temperature sensor will display its recent temperature activity and status. The dashboard can also customize the view of which control stations are displayed, including those that currently have alarms and those that don t. My Devices: A list of all control stations that are under a personal account. This also includes each control station s information and status, its owner (person responsible for managing the Temperature Monitoring System), and the option to edit the control station s configurations. All Devices: A list of all control stations that are under the user s organization. This is extended beyond what one person may be responsible for if one person is not managing all control stations for their organization. This displays all of the same control station information as the [My Devices] option, but the configurations may only be edited if the user has access to ownership privileges with them. 18
6.0 Online User Dashboard Overview and Customization My Account: The account details for the user. Click [Edit] to modify account details, though some settings may not be changed if the user does not have administrative access. The [Send Test Email] option may be used to confirm the user s email address works and receives notifications. 6.3 Control Station Status and Details Clicking [View] from either the home screen or the name of the control station from any of the device pages will display the control station s information and status details. The following information and options are displayed: The highest and lowest temperatures for the logging period are shown in a graph. Temperature patterns, trends, and issues can be identified by viewing this data. Displayed is each temperature sensor s name (can be changed), its latest recorded temperature, and its alarm status. Control station personal information: The device name, cellular network phone number, current cell signal, logging interval, and temperature thresholds. By clicking [Show Details], the MEID (unique number that identifies the control station) and system firmware are also shown. Graphed temperature information: The current status of each connected temperature sensor. The red line and blue line of the graph represents the high and low temperature readings, respectively. Clicking on a temperature sensor will display its recent temperature activity, current status, and alarm history back to a certain time period (based on the frequency of the control station s logging interval). Alarms that are noted as (set) have occurred, and the alarm is noted as (cleared) when it is resolved. Reports & Graphs: Generate a report for the temperature data and status of any of the connected temperature sensors. To view reporting data of a temperature sensor: 1. 2. Click [Reports & Graphs]. Select the temperature sensor to report against. 19
6.0 Online User Dashboard Overview and Customization 3. 4. Change the time interval to view the data for particular stretches of time. Select the report type, and then click [Run Report]. There are four options to display this information: Graph: Displays a graph presenting the temperature activity within the desired time interval. Excel: Exports a spreadsheet featuring all of the temperature activity and alarms within the desired time interval. HTML: Displays text of the temperature activity and alarms within the desired time interval. Spreadsheet (CSV): Exports a spreadsheet featuring all of the temperature activity and alarms within the desired time interval. 20
6.0 Online User Dashboard Overview and Customization Edit: Clicking [Edit] from either the home screen or the name of the control station from any of the device pages will allow the user to change the control station s information and temperature configurations. The following fields are displayed and may be edited: NOTE: The fields covered are based on those seen on the standard user account level configuration. Additional fields and options may be displayed depending on the user s account level. Location: Name of the control station to identify it both on its LCD display and in text messages. Enter a new name (up to 16 characters) to personalize the control station. The default name is set to DEVICENAME. Cellular Network (not editable): The type of cellular network the control station is connected to. Phone Number (not editable): The control station s phone number used to send text messages. This is the number displayed on mobile phones when receiving text message notifications and alerts. MEID (not editable): Serial number that identifies the control station on the cellular network. Logging Interval: The frequency that the control station will send temperature data to the cloud server. The default setting for the logging interval is every hour. Sensor: Name of the temperature sensor to identify it both on the control station s LCD display and in text messages. The numbers listed correlate with the assigned wireless pod numbers. Enter a new name (up to 16 characters) to associate the sensor with its use or location. Hide Sensor: Checkbox to hide a temperature sensor from being displayed on the dashboard s information and reporting, and on the control station s scrolling menu. Low Threshold: The lowest temperature a temperature sensor will monitor before an alarm is triggered. The default setting for the low threshold is -62 Fahrenheit. High Threshold: The highest temperature a temperature sensor will monitor before an alarm is triggered. The default setting for the high threshold is 180 Fahrenheit. Alarm Delay: The length of time that will pass before an alarm is triggered if a temperature sensor detects a condition outside of the set thresholds. The default time set for an alarm delay is zero minutes. NOTE: The alarm delay field may not be present on the online user dashboard for some firmware versions. Click [Save] when all configuration options are updated. The parameters set will be updated on the control station when the next logging interval from the control station to the cloud server occurs. 21