DPS Factory Training Factory Training Schedule What You ll Get from DPS Factory Training What to Bring to the Factory Training Event Regional and Advanced Training Classes Map to DPS Telecom Headquarters
2017 Factory Training Event Calendar Factory Training Fresno, CA Regional Training Advanced Training March 13 to 15 Feb 27 to March 3 - Chino CA March 16 to 17 April 24 to 28 May 15 to 19 - Las Vegas NV September 18 to 20 June 12 to 16 July 17 to 21 - Brockville, ON August 7 to 11 October 2 to 6 - Long Island City, NY October 16 to 20 November 13 to 17 NOTE: ALL class dates and locations are subject to change and/or cancellation. March 27, 2017 2 D-PS-FTEVT.12001
Factory Training Schedule Please arrive at Training Location Monday at 8:00 AM Monday NetGuardian RTUs, Firmware Downloads Class Registration: 8:00 8:30 AM Class Begins: 8:30 AM Class Ends: 5:30 PM Tuesday DPS Factory Tour, Basic Alarm Theory, T/Mon Basics: Monitor Mode, Web Class Begins: 8:00 AM Class Ends: 5:30 PM Wednesday T/Mon Continued, Databasing, T/Windows and T/GFX Class Begins: 8:00 AM Class Ends: 5:30 PM Thursday SNMP Trap Processing, Building Access Class Begins: 8:00 AM Class Ends: 5:30 PM Friday (Optional) ASCII Alarm Processing Class Begins: 8:00 AM Class Ends: Varies with Group; approximately 12:00 PM. Have important technical questions?? This is your opportunity to speak with any DPS staff member. Let your instructors know if you d like to meet with a member of our Engineering, Production, Sales, Tech Support, or any other DPS staff. March 27, 2017 3 D-PS-FTEVT.12001
DPS Regional Training Class Series DPS Factory Training is hitting the road with our Regional Training Class Series! In the new Regional Training classes, we ll bring our team to you! Benefits of Regional Training Reduced travel and layover times - minimize need for a connecting flight or layovers! Reduced travel expense - Regional classes are located near major hubs and metropolitan areas. Larger class sizes. - Need to train a large group of people at once? Regional training can accomodate more students. 2017 Regional Training Class Schedule NEW! Chino, CA February 27 - March 3, 2017 Location: Telamon 4411 Schaefer Ave. Chino, CA 91710 (Los Angeles area) NEW! Brockville, ON Canada July 2017 Location: Eastern Independent Telecom 100 Strowger Boulevard, Suite 112, Brockville Ontario K6V 5J9 Las Vegas, NV May 15-19, 2017 Location: Excalibur Hotel and Casino 3850 S Las Vegas Blvd, Las Vegas, NV 89109 NEW! Long Island City, NY October 2017 Location: Hilton Garden Inn 29-21 41st Ave. Long Island City, NY 11101 Call 1-559-454-1600 for group rates and accommodation details. March 27, 2017 4 D-PS-FTEVT.12001
Advanced Training Sessions March 16-17, 2017 September 18-20, 2017 Our Tech Support Engineers have created a special training session designed to teach you advanced alarm monitoring concepts. This 3-day course is packed with live demonstrations to answer your most important questions. If you have attended a Factory Training event in the past, you are eligible to take this course. Here are some concepts we will be covering: Auto-SNMP Advanced ASCII concepts Derived alarms Derived controls Advanced internal alarm point editing External alarm point editing Reserve your seat for this once-a-year course today! Register For DPS Factory Training As easy as 1-2-3 1. Visit http://www.dpstele.com/signup 2. Fill out the client questionnaire. 3. Receive confirmation email from your Factory Training host or hostess OR Give Us a Call Today at 1-800-693-0351 March 27, 2017 5 D-PS-FTEVT.12001
What You ll Get from DPS Factory Training Real-World Training, Based on Field Experience and Client Feedback The DPS Factory Training Course has been designed from the ground up to help you solve the real-world problems you face in the NOC and in the field. Every segment of the course is based on field-proven methods, and tested through client feedback. The course is continually improved by adding the latest best practices from T/Mon users. Personal Instruction in Small Classes Your DPS Factory Training class will include no more than fifteen people, so your instructor can focus on you. If you want to spend more time on a topic, your instructor or a DPS engineer will be happy to meet with you in a one-on-one breakout session. Since lunch is provided each day of class, you won t have to hunt for a restaurant - and you ll get to talk with members of several DPS departments. Valuable Professional Development At DPS Factory Training you ll master advanced alarm monitoring applications and refine your professional expertise. If you work with network alarm monitoring, or you train or manage those who do, DPS Factory Training is essential professional development. In a nutshell, this is the class that will make your job easier. Training from DPS Telecom Engineers with Real-World Experience You ll learn expert alarm monitoring tips directly from the engineers who designed your DPS equipment and technicians who have worked in the field on real-life alarm monitoring implementations. Your instructors know your equipment and what you want to accomplish with it. Hands-On Training At DPS Factory Training, you learn by doing. You ll study by working hands-on with the equipment and you ll get the unique know-how that only comes through personal experience. Hands-on training on advanced T/Mon techniques, taught by professional engineers. March 27, 2017 6 D-PS-FTEVT.12001
Experiment in a No-Risk Environment Want to try something new with your network alarm monitoring? Do you have an experiment that you ve been wanting to test? In DPS fully equipped training classroom you can try new things in a no-risk environment. Stay Up-to-Date With New Developments at DPS Telecom Here s your chance to get a glimpse of what s coming in the future from DPS Telecom. You ll see our latest developments here first. Tour DPS Telecom s Manufacturing Facilities You ll get a full guided tour of DPS Telecom s complete production facilities and see how DPS can produce prototypes and finished products with a rapid deployment capability that no one else in the industry can match. Tell Us What You Want From Future DPS Telecom Products Do you have a great idea for an alarm monitoring application? Is there a feature or product that you d like to see from DPS Telecom? The DPS Telecom Factory Training Event is your chance to meet with the engineers who are designing the next generation of DPS products. Your feedback and suggestions will help guide them in creating products that are massively valuable to you and the entire industry. Learn Advanced Alarm Monitoring Applications You ll learn both the theory and practice of advanced applications like ASCII alarm processing, SNMP trap processing, configuring and using derived alarms and controls, and configuring automatic pager and email notifications. Plus, you ll get helpful advice from DPS Telecom technicians on how you can put these features to work in your network. What to Bring to the DPS Telecom Factory Training Event A Backup Copy of Your T/Mon Database Bringing a backup copy of your database will allow you to experiment with new features and alternate techniques with your own data. Don t forget to bring a backup copy of your T/Mon database. What to Do Before the DPS Telecom Factory Training Event Complete the Pre-Factory Training Client Questionnaire (See the last page of this PDF) The information you provide will help us tailor the training course to focus on your needs. Fax your completed questionnaire to DPS Telecom at (559) 454-1688 March 27, 2017 7 D-PS-FTEVT.12001
DPS Telecom 4955 E. Yale, Fresno, CA 93727 (559) 454-1600 Ramada Fresno Airport Car Rentals: Enterprise: (559) 253-2700 (located at air- Hertz: (559) 251-5055 (located at airport) port) Avis: (559) 454-5029 (located at airport) Recommended Hotels: Ramada Fresno Airport: (559) 252-3611 Corporate Rate $85/Night Piccadilly Inn Airport: (559) 375-7760 Corporate Rate $89/Night Free Breakfast Daily Specials at Steak & Anchor Restaurant Piccadilly Inn Express: (559) 375-7720 Corporate Rate $70/Night High-Speed Internet Refrigerator & Microwave Best Western Airport Hotel: (559) 251-5200 Corporate Rate $99/Night Mention DPS Telecom for Corporate Rates March 27, 2017 8 D-PS-FTEVT.12001