DPS Factory Training Factory Training Schedule What You ll Get from DPS Factory Training What to Bring to the Factory Training Event Advanced Training Class Map to DPS Telecom Headquarters
2018 Factory Training Event Calendar Factory Training Advanced Training Fresno, CA February 26 to March 1 September 10 to 12 April 9 to 12 May 21 to 24 June 18 to 21 August 6 to 9 October 8 to 11 November 5 to 8 NOTE: ALL class dates are subject to change and/or cancellation. January 9, 2018 2 D-PS-FTEVT.12001
Factory Training Syllabus Training with professionals for professionals - learn directly from DPS Telecom engineers with colleagues from around the world. Training that pays you back in enhanced staff efficiency, better network reliability, longer uptime, and increased revenue. Achieve your network reliability goals fast - take advantage of DPS Telecom factory training. This intensive 4 day training program will help you and your staff use your DPS equipment to the fullest from day 1, maximizing the value of your investment in network reliability management. Monday - RTUs RTU Comparison Hardware Power up your unit Web browser Upgrade and Backup Class will begin at 8:00 AM each day. Tuesday - T/Mon Monitor Mode T/Mon Comparison Basic Alarm Theory T/Mon Monitor Mode Wednesday - T/Mon Edit Mode T/Mon Edit Mode: Database Backup and Restoration: Thursday - SNMP T/Mon GFX SNMP Intro MIBs T/Mon Event Forwarding Friday (Optional) - ASCII This optional half-day class focuses on ASCII. Learn the basics of the protocol, and how your T/Mon processes ASCII messages. Have important technical questions?? This is your opportunity to speak with any DPS staff member. Let your instructors know if you d like to meet with a member of our Engineering, Production, Sales, Tech Support, or any other DPS staff. January 9, 2018 3 D-PS-FTEVT.12001
Advanced Training Session September 10-12, 2018 Our Tech Support Engineers have created a special training session designed to teach you advanced alarm monitoring concepts. This 3-day course is packed with live demonstrations to answer your most important questions. If you have attended a Factory Training event in the past, you are eligible to take this course. Here are some concepts we will be covering: Auto-SNMP Advanced ASCII concepts Derived alarms Derived controls Advanced internal alarm point editing External alarm point editing Reserve your seat for this once-a-year course today! Register For DPS Factory Training As easy as 1-2-3 1. Visit http://www.dpstele.com/signup 2. Fill out the client questionnaire. 3. Receive confirmation email from your Factory Training host or hostess OR Give Us a Call Today at 1-800-693-0351 January 9, 2018 4 D-PS-FTEVT.12001
What You ll Get from DPS Factory Training Real-World Training, Based on Field Experience and Client Feedback The DPS Factory Training Course has been designed from the ground up to help you solve the real-world problems you face in the NOC and in the field. Every segment of the course is based on field-proven methods, and tested through client feedback. The course is continually improved by adding the latest best practices from T/Mon users. Personal Instruction in Small Classes Your DPS Factory Training class will include no more than fifteen people, so your instructor can focus on you. If you want to spend more time on a topic, your instructor or a DPS engineer will be happy to meet with you in a one-on-one breakout session. Since lunch is provided each day of class, you won t have to hunt for a restaurant - and you ll get to talk with members of several DPS departments. Valuable Professional Development At DPS Factory Training you ll master advanced alarm monitoring applications and refine your professional expertise. If you work with network alarm monitoring, or you train or manage those who do, DPS Factory Training is essential professional development. In a nutshell, this is the class that will make your job easier. Training from DPS Telecom Engineers with Real-World Experience You ll learn expert alarm monitoring tips directly from the engineers who designed your DPS equipment and technicians who have worked in the field on real-life alarm monitoring implementations. Your instructors know your equipment and what you want to accomplish with it. Hands-On Training At DPS Factory Training, you learn by doing. You ll study by working hands-on with the equipment and you ll get the unique know-how that only comes through personal experience. Hands-on training on advanced T/Mon techniques, taught by professional engineers. January 9, 2018 5 D-PS-FTEVT.12001
Experiment in a No-Risk Environment Want to try something new with your network alarm monitoring? Do you have an experiment that you ve been wanting to test? In DPS fully equipped training classroom you can try new things in a no-risk environment. Stay Up-to-Date With New Developments at DPS Telecom Here s your chance to get a glimpse of what s coming in the future from DPS Telecom. You ll see our latest developments here first. Tour DPS Telecom s Manufacturing Facilities You ll get a full guided tour of DPS Telecom s complete production facilities and see how DPS can produce prototypes and finished products with a rapid deployment capability that no one else in the industry can match. Tell Us What You Want From Future DPS Telecom Products Do you have a great idea for an alarm monitoring application? Is there a feature or product that you d like to see from DPS Telecom? The DPS Telecom Factory Training Event is your chance to meet with the engineers who are designing the next generation of DPS products. Your feedback and suggestions will help guide them in creating products that are massively valuable to you and the entire industry. Learn Advanced Alarm Monitoring Applications You ll learn both the theory and practice of advanced applications like ASCII alarm processing, SNMP trap processing, configuring and using derived alarms and controls, and configuring automatic pager and email notifications. Plus, you ll get helpful advice from DPS Telecom technicians on how you can put these features to work in your network. What to Bring to the DPS Telecom Factory Training Event A Backup Copy of Your T/Mon Database Bringing a backup copy of your database will allow you to experiment with new features and alternate techniques with your own data. Don t forget to bring a backup copy of your T/Mon database. What to Do Before the DPS Telecom Factory Training Event Complete the Pre-Factory Training Client Questionnaire (See the last page of this PDF) The information you provide will help us tailor the training course to focus on your needs. Fax your completed questionnaire to DPS Telecom at (559) 454-1688 January 9, 2018 6 D-PS-FTEVT.12001
DPS Telecom 4955 E. Yale, Fresno, CA 93727 (559) 454-1600 Recommended Hotels: Piccadilly Inn Airport: (559) 375-7760 Corporate Rate $85/Night Free Breakfast Daily Specials at Steak & Anchor Restaurant Best Western Airport Hotel: (559) 251-5200 Corporate Rate $103/Night Free Airport Shuttle Free Breakfast Outdoor pool Mention DPS Telecom for Corporate Rates at hotels Car Rentals: Hertz: (559) 251-5055 (located at airport) Enterprise: (559) 253-2700 (located at airport) Avis: (559) 454-5029 (located at airport) Local Attractions: Yosemite National Park Kings Canyon National Park Sequoia National Park Fresno Chaffee Zoo Forestiere Underground Gardens Lots of shopping and dinning in both Fresno and nearby Clovis January 9, 2018 7 D-PS-FTEVT.12001