Appendix D City Tower Design Criteria 2017 Edmonton Tower Emergency Response Plan REVISION DATE: April 5, 2017 KATZ GROUP REAL ESTATE INC. Suite 2200 Bell Tower, 10104 103 Avenue, Edmonton, AB T5J 0H8
Contents Emergency Contact Information... 3 Management Office... 3 Security... 3 Tenant Services... 3 After Hours Service Calls... 3 Fire Department (Emergency)... 3 Fire Department (Non-Emergency Fire Drill/Alarm Offline)... 3 Police Department (Emergency)... 3 Ambulance... 3 Poison Control... 3 Building Description... 4 Emergency Calls... 4 Evacuation Procedures... 4 Evacuation Procedure for all Occupants... 5 Cross Over Floors... 5 Re-Entry... 5 Emergency Procedures... 6 In Case of Fire... 6 Fire Extinguishers... 7 Fire Alarm System... 7 Stairwell Fire Alarm System... 7 Fire Alarm Pull Stations... 8 Muster Point... 8 Fire Wardens... 8 Fire Warden Duties... 9 Persons with Limited Mobility... 9 Preventative Measures... 10 Medical Emergencies... 11 First Aid Kits... 11 AED s... 11 Natural Gas Leak... 11 Water Leak... 12 Power Failure... 12 1 P age
Bomb Threat... 12 Bio-Terrorism... 12 Severe Weather... 13 Personal Violence... 13 Theft and Vandalism... 13 Public Disturbances... 14 Responsibilities... 14 Chief Fire Warden... 14 Supervisory Staff... 14 Katz Group Real Estate Management Office... 15 Security Personnel... 15 Tenant Responsibilities... 16 Training... 16 Plan Review... 16 2 P age
Emergency Contact Information Management Office Katz Group Real Estate Inc. Suite 2200 Bell Tower 10104 103 Avenue Edmonton, AB T5J 0H8 Main Office Line: 780-229-5477 Fax Line: 780-429-3479 Security Tel: 780-421-1314 Tenant Services Tel: 1-844-ICE-Desk (423-3375) Email: DRodriguez@katzgrouprealestate.ca After Hours Service Calls Tel: 1-855-306-9052 Fire Department (Emergency) Tel: 911 Fire Department (Non-Emergency Fire Drill/Alarm Offline) Tel: 780-414-7332 Police Department (Emergency) Tel: 911 Ambulance Tel: 911 Poison Control Tel: 1-800-332-1414 3 P age
Building Description The Edmonton Tower is a twenty-seven (27) storey office building located on 101 Street and 104 th Avenue. The Edmonton Tower consists of retail operations on the main floor, a daycare on the fourth (4 th ) floor, and office Tenants throughout the remaining floors. The Edmonton Tower will incorporate a combination of curtainwall, spandrel panels, marble, granite and accented features. The average floor plate is 23,000 square feet. Emergency Calls In the event of an emergency (i.e. fire, flood, gas leak, etc.) please call 911 and also contact our office immediately and provide all pertinent information that will assist us in dealing effectively with any problems. All emergency calls will be responded to immediately. During regular business hours, please contact the office at 780-229-5477, or the Tenant Services Coordinator. For any afterhours service calls, please call the office at 1-855-306-9052, in which you will be directed to our afterhours answering service. An on call operator will be dispatched and will respond accordingly. Evacuation Procedures Evacuation maps are posted by each stairwell door on each floor of Edmonton Tower. Please ensure that all floor occupants have been educated of the evacuation procedures and location of exits on their respective floor(s). There are two (2) exits on each floor (West and East) which both lead into separate stairwells, allowing you to cross over at floor levels to the alternate exit should the one you are proceeding down be obstructed. Cross-over floors are clearly marked and are always unlocked. Exiting Edmonton Tower from the West stairwell (Stair 1) or the East stairwell (Stair 2) is via an interstitial exit corridor that exits South onto Oilers Way. Due to the larger floorplate size and potential occupancy levels on the 3rd floor, there are two additional stairwells that run from the 3rd floor down. They are located on the NW corner of the floor (Stair 3) which exits out by the SW vestibule onto Oilers Way, and at the East side of the floor (Stair 4) which exits out onto 101 Street. All Tenants should be aware as to whom their designated Fire Warden for their floor is. 4 P age
Evacuation Procedure for all Occupants In the event of a building emergency or evacuation, the following steps must be taken: Do not use the elevators; Do not return to your work station to grab personal belongings; Walk quickly but do not run to the nearest stairwell; Hold the handrail while going downstairs; Do not use any mobile devises while evacuating; Do not bring any food or beverages with you; Do not turn back around in the stairwell at any given time; Refrain from speaking; Do not smoke; Do not attempt to access alternate areas of the building including the parkade; and Proceed immediately to the designated muster point. If the alarm stops, do not stop evacuation until the All Clear is given from building management. In the event of increment weather, please follow all evacuation procedures and check in at the muster point. From there please proceed to Edmonton City Centre to stay warm and dry. Please note that any individuals who refuse to evacuate during an alarm will be reported to the Fire Department. Criminal charges or a monetary fine may be applicable in the event of an actual emergency. Please note that any individuals who refuse to evacuate during an alarm will be reported to the Fire Department. Criminal charges or a monetary fine may be applicable in the event of an actual emergency. Parkade Evacuation Procedures All four parking levels have four (4) exit stairwells; please refer to Parking Egress Plan attached as Appendix F. Exiting the parkade from the West stairwell (Stair 1) or the East stairwell (Stair 2) is via an interstitial exit corridor that exits South onto Plaza Way. In the event of an emergency, calmly exit the parkade using the nearest stairs and call 9-1-1. Cross Over Floors Cross over floors in the Edmonton Tower are located on the Main, 5 th, 9 th, 13 th, 17 th, 21 st and 25 th floors. Re-Entry Once the building has been evacuated, no one shall re-enter the building for any reason, except for designated and properly trained rescue personnel. Untrained individuals may endanger themselves and/or those they are trying to rescue. 5 P age
All individuals shall remain at the designated muster point area until the all clear has been given when the building is safe for re-entry. Emergency Procedures In Case of Fire If an individual has been properly trained on the use of a fire extinguisher, the fire is contained and are comfortable using the device, the individual may proceed with caution. Do not attempt to extinguish unless there is door located behind you which leads safely to an emergency exit route. When a fire first ignites, it may be small enough that it can be extinguished it with a fire extinguisher on hand. By being prepared and quickly determining the type of fire, an individual may have an even better chance of not only extinguishing the fire but also of doing it without risking injury. However, remember that the safety of everyone in the proximity comes first, including the individual attempting to extinguish it. Do not proceed with attempting to extinguish unless there is a door located directly behind you that will lead safely to an emergency exit route. To use a fire extinguisher, remember PASS: P Pull the pin. This will also break to tamper seal. A Aim: Aim low, pointing the extinguisher nozzle (or its horn or hose) at the base of the fire. Stand approximately 8 feet away. Do not touch plastic discharge horn as it may get very cold and may damage skin. S Squeeze: Squeeze the handle to release the extinguishing agent. S Sweep: Sweep from side to side at the base of the fire until it appears to be out. Watch the area. If the fire re-ignites, repeat steps 2 through 4. When using a fire extinguisher: Always stand with an exit at your back. Stand several feet away from the fire, moving closer once the fire starts to diminish. Use a slow, sweeping motion and aim the fire extinguisher nozzle at the base of the fire. If possible, use a "buddy system" to have someone back you up or to call for help if something goes wrong. If the fire is quickly spreading, producing dangerous amounts of smoke, or taking longer than five seconds to defeat with a fire extinguisher, then you must pull a fire alarm, evacuate the building, and call 911. In the event there is a fire on your floor, please proceed in doing the following: If the alarm has not been initiated, operate the nearest fire alarm pull station. Follow the instructions of your floor s Fire Warden. Evacuate the area and leave the building in an orderly fashion. The Edmonton Fire Department will be notified by the building monitoring system as soon as the fire alarm pull station is activated. 6 P age
Fire Extinguishers A Dry Chemical Extinguisher for fighting Class A, B and C fires is located in the cabinet near each stairwell and core area throughout the building. Only individuals who are properly trained on how to use a fire extinguisher should use these devices. Class A Fire Extinguishers refer to ordinary combustible substances such as paper, wood and textiles. Class B Fire Extinguishers refer to flammable liquids and gas such as gasoline or propane. Class C fire Extinguishers refer to any energized electrical equipment Fire Alarm System The fire alarm system installed in the Edmonton Tower is a two staged system. When the system receives an alarm condition, an audible alert message will be relayed through the speaker system of the building and strobe lights will be activated. The floor with the alarm condition, as well as the floor directly above and below will automatically enter into the 2nd stage alarm. The 1st stage will be a standby warning advising that an alarm has been triggered, and that building occupants are to remain on standby. The audible message will be relayed three times before escalating to the 2nd stage. The 1st stage audible alert is as follows: Your attention please, an alarm has been activated. We are investigating the cause, please remain calm and stand by, near the speakers for further instructions. The 2nd stage is an evacuation order, in which building occupants must leave the premises immediately. The 2nd stage audible alert is as follows: May I have your attention please. May I have your attention please. There has been a fire emergency reported in the building. Please leave the building by the nearest exit or exit stairway. Do not use the elevators. Once the situation has been rectified, an audible all clear message will be relayed throughout the speaker system and will also be communicated to a building representative at the muster point. Building personnel will assist in coordinating elevator access for the building occupants to return to their respective floors. Stairwell Fire Alarm System In the event an alarm is triggered within a stairwell, the following audible alert will be relayed: Your attentions please. This stairwell may be blocked by smoke or fire. Use extreme caution or select an alternate exit path. 7 P age
Fire Alarm Pull Stations Fire alarm pull stations are located throughout the building. These are to be used for emergency purposes only. Any false alarms may result in a monetary penalty. Muster Point The muster point for Edmonton Tower is in the Impark parking lot located across 101 Street and on the North side of 103 Avenue. Individuals evacuating the building should ensure that they move into the parking lot and keep away from the main road (103 Avenue). Fire Wardens Fire Wardens are individuals who are designated to act as control persons in the building in the event of a fire alarm or evacuation. Each suite within the building must have designated Fire Wardens for their floor. These individuals should be people who reside in the building all day, who are not necessarily members of management or control staff. Due to control purposes, a minimum of two persons per suite are to be assigned. Depending on the size of the suite, addition persons may be desired. Fire Wardens will be familiar with all provisions of the Fire Safety and Emergency Procedures Manual, and will ensure that all individuals within their suite are familiar with the evacuation procedures. Fire Wardens will train all staff in the responsibilities and are responsible to assist in safe evacuation of the occupants of the building. 8 P age
1) Fire Wardens: Fire Warden will assume control of their floor or floor area and direct evacuation of their floor. In the case of multi-tenant floors, the Fire Warden will be responsible for their premises only. Each Tenant on a multi-tenant floor will be responsible for appointing their own internal Fire Warden(s). 2) Assistant Floor Warden: The Assistant Floor Warden will be responsible to search all areas of their floor to ensure complete evacuation of their floor. These areas may include but are not limited to washrooms, meeting rooms, closed offices, etc. 3) Fire Warden Helpers: The Fire Warden Helpers are responsible to remain with any physically challenged persons remaining on the floor. They are to escort the physically challenged individual to the elevator lobby and remain there until the Fire Department arrives. Fire Warden Duties In the event of a fire alarm, all Fire Wardens must be identified with an orange safety vest. The Fire Warden will start evacuation procedures, and advise coworkers to proceed to the nearest stairwell. The Assistant Fire Wardens will check individual spaces, including all meeting rooms and washrooms to ensure no persons have been left behind. The Fire Wardens will make note of the name(s) and location(s) of any mobility impaired individuals who have been left behind. During movement in stairwells, the Fire Wardens will try and restrict any prohibited actions. The Fire Wardens will check in with Building Security and notify them that their suite has been cleared and provide the name and location of any individuals left behind. There may be situations in which the Chief Fire Warden or designate may ask for assistance from the Tenant Floor Wardens to assist with holding emergency exits open and guiding traffic during a building evacuation. Once the pertinent information has been reported, and additional assistance is not enquired, the Fire Wardens must proceed to the muster point until the all clear is given. Persons with Limited Mobility Mobility impaired persons include any individual who cannot safely exit via the stairwell. This may include individuals requiring wheel chair access, the visually impaired, broken legs, heart problems, pregnancies, etc. 9 P age
For emergency purposes, please ensure that the names, floor location and contact information for all mobility impaired individuals is submitted to the Security desk. Please ensure that this information is kept up to date at all times. A person requiring assistance should have a Helper assigned in the event of an emergency. Never remain alone within the building. The Helper and individual with limited mobility are to proceed to the elevator lobby and remain on standby. The Fire Warden for your floor will report to the Security Desk your location, which will be communicated to the Fire Department. Though the majority of the floors in Edmonton Tower are considered private, there may be times in which public visitors with limited mobility may be onsite. If a public visitor who is mobility impaired is on a Tenant floor, the Fire Warden for that premises will be responsible for assigning a Helper to remain with this individual. They will remain on standby in the elevator lobby until further notice, and the Fire Warden will report their location to the fire department. Upon the fire alarm being activated, the onsite Security personnel will conduct a walkthrough of levels P4 to P1 (which shall include the shower facilities, P1 breakroom and Operations workshop) and throughout the main and second floor common areas. They will direct any individuals found within these areas to the safest exit route. Should they come across any individual(s) who is mobility impaired, they will contact the Security desk immediately to report the locations. Security is to remain in place with the mobility impaired individual(s) until a designated monitor can relieve them. If deemed necessary by the Fire Department, the mobility impaired individual(s) will be picked up by the fire department and escorted out of the building. Preventative Measures 1) Tenants should always endeavor to practice good housekeeping rules. The best Fire Protection is Fire Prevention. 2) Edmonton Tower is a non-smoking buildings in all areas and personnel should be warned not to smoke in storage areas, washrooms or office areas. Smoking in confined spaces is an extreme building hazard. 3) The use of multiple extension cords (octopus wiring) is not permitted. 4) Electric appliance cords should be unplugged when not in use. 5) Photocopy machines should be secured and shut off immediately after the working day. 6) Copy fluids should be stored in approved containers away from combustible and heat sources. 7) All stairwells, passageways and exits must be kept clear of obstruction at all times. 10 P age
8) Fire stairwell doors must not be left wedged or blocked open. 9) The use of metal waste receptacles is recommended. Medical Emergencies In case of a medical emergency, building occupants should perform the following: Call 911 immediately and provide the name of the building, the location, the nature of the emergency, the location of the victim, the victim s current condition and a call back number. Only qualified individuals who are trained in First Aid procedures should render assistance. After 911 has been contacted, building security should be notified of the incident. First Aid Kits If needed, a First Aid Kit is located at the Security desk on the main floor lobby and in the Loading Dock area. AED s There will be nine (9) AED s installed onsite at Edmonton Tower. Locations will be as follows: Parking Level 2 Elevator Lobby Parking Level 3 Elevator Lobby Main Floor by Security Desk On Crossover Floors: 5th Floor by West stairwell 9 th Floor by West stairwell 13 th Floor by West stairwell 17 th Floor by West Stairwell 21 st Floor by West Stairwell 25 th Floor by West Stairwell AED s should only be used by individuals who are comfortable using them. Natural Gas Leak In the event of a suspected natural gas leak, building management must be contacted immediately so that the building operations personnel can investigate. If a leak is confirmed, building occupants will be notified immediately via the PA system and the building will be evacuated. 11 P age
If the gas leak is certain, please contact 911 immediately, followed by a call to building Security with all of the pertinent information. The building occupants will be notified immediately via the PA system. Water Leak Please report all water leaks to Tenant Services immediately so that the appropriate actions can be taken in a timely manner. Power Failure In the event of a power failure, please contact building management immediately. Secondly, please report the outage to EPCOR at 780-412-4500. Bomb Threat In the event a bomb threat is received, please ensure that the following steps have been taken: 1) Do not hang up the phone as the service provider may be able to trace the call. 2) The person receiving the bomb threat will attempt to obtain the exact location in the building where the bomb has been or is going to be planted. 3) Try and get a description as to what time the bomb will explode, the physical description of the bomb, what type of bomb it is, and what alternate causes may trigger the bomb. 4) Try to obtain as much information as possible as to the description of the call (tone of voice, male/female, accents, noises in background, etc.) 5) Record all pertinent information. Carefully write down the date, time and information provided by the caller. 6) In the event the threat is received by written correspondence, preserve the information for further investigation. 7) Report the incident to 911 and call building Security immediately. Do not inform any other individuals of the threat. The Police Department will be in complete control upon arrival and will decide what course of action to take. Bio-Terrorism In the event a suspicious package is received, and the contents are an unknown substance, please ensure that the following steps are taken: 1) Do not touch the contents. 2) Avoid moving the package as you may accidentally disrupt the contents, causing a dust cloud. 3) If possible and safe to do so, gently cover the material providing it is in dry powder form and small enough that covering it will not create dust. 12 P age
4) Ensure that anyone who was directly exposed by touch or inhalation remains where they are until checked by the proper authorities. If you have been exposed to the material, wash your hands with soap and water. 5) Prevent other individuals from entering the area. Keep all nonessential people at a safe distance at all times. 6) Call 911 immediately and provide all pertinent information. 7) Call the building Security and report the incident. 8) Contact your manager or supervisor. 9) Follow all instructions given by authorities and/or Building Management. Severe Weather In the event of severe weather, please ensure that the following steps have been taken: 1) Power down all non-essential electrical equipment. 2) Move critical items away from windows and secure them in an enclosed room. 3) Gather up flashlights in the event of a power failure. 4) Maintain a safe distance from windows. 5) If windows break or appear that they may break due to high winds, proceed into the exit stairwells for shelter. 6) If required to leave your floor, do not attempt to use the elevators. Please proceed in an orderly fashion down the stairwells per regular evacuation procedures. 7) If road conditions are not favorable, remain in the building until it is safe to leave. 8) In the event of a tornado, protect yourself by avoiding exterior walls and windows. Do not stand under any lighting fixtures or movable objects such as book shelves and other chattels. Take cover inside a designated exit stairwell until the tornado has stopped. Personal Violence In the event you are approached by a violent occupant, please call 911 immediately and report the individual to Security. If you notice a violent or troublesome individual within the premises, please notify Security. 1) If the intruder is armed, clear the immediate area of all staff and occupants. If the intruder is unarmed, clear the area of all nonessential staff and occupants. 2) Try to remain calm, and never approach a violent individual alone or unexpectedly. 3) Attempt to calm the person without risking bodily harm to yourself. 4) Ensure protection for yourself and your staff and utilize restraint, if required. 5) Follow all directions provided by the authorities and/or Building personnel. Theft and Vandalism Any acts of vandalism to the exterior of the property is to be reported to the Edmonton Police Services. Additionally, please report any incidents of vandalism or theft, however minor, to the Property Manager. 13 P age
Public Disturbances In the event there is a public disturbance such as a riot please lock all doors to your premises. Keep the main office line clear and do not leave the building unless you have been advised to do so. Responsibilities Chief Fire Warden The Chief Fire Warden or designate will: Ensure that an assistant is appointed in his/her absence and will ensure the appointed individual is fully trained in all aspects of this Plan. Review and provide the Management Office updates for the Fire and Life Safety Plan annually at a minimum. The Plan must be reviewed and updated accordingly if any construction/renovations have occurred. Contact the Edmonton Fire Department in the event the fire alarm system has been deactivated due to repairs or is inoperative for more than two hours. Ensure Fire Drills are held at least once every six months. Ensure inspection and maintenance of all equipment is completed in accordance with current Code requirements. Supervisory Staff Supervisory staff will: Be familiar with all aspects of the Fire and Life Safety Plan. Aid the Chief Fire Warden in his/her duties. Be familiar with the use of the voice communication system, procedures for the use of the elevators and actions to be taken in initiating smoke control or other fire emergency systems; and Be familiar will all Evacuation Posts. 14 P age
Katz Group Real Estate Management Office The Katz Group Real Estate Inc. management office will: Immediately upon being notified of an alarm, don an identifying fire hat or safety vest and proceed to the fire alarm panel. One person shall remain at the Security Desk to take roll call from the Fire Wardens if a security guard is not already present to do so. Others will aid the Edmonton Fire Department or other first responders as directed and will aid in the evacuation of building occupants to the Muster Point. Maintain and make available to the Edmonton Fire Department a written record of all Fire Drills. Records to include the date, time and any additional comments or recommendations. Ensure that Fire Warden Training is provided for all Tenant Fire Wardens. Designate a security personnel Supervisor to prepare fire alarm reports. Review fire alarm reports and ensure they are distributed in a timely manner. Security Personnel Security personnel will: Upon notification of an alarm or emergency, call 9-1-1, then alert Building management immediately. Identify the exact location of the fire alarm using the computer interface fire system. Designate one member to aid the Edmonton Fire Department or other first responders and shall act as liaison with other Operations staff. Upon the fire alarm being activated, the onsite Security personnel will conduct a walkthrough of levels P4 to P1 (which shall include the shower facilities, P1 breakroom and Operations workshop) and throughout the main and second floor common areas. They will direct any individuals found within these areas to the safest exit route. Should they come across any individual(s) who is mobility impaired, they will contact the Security desk immediately to report the locations. Security is to remain in place with the mobility impaired individual(s) until a designated monitor can relieve them. If deemed necessary by the Fire Department, the mobility impaired individual(s) will be picked up by the fire department and escorted out of the building. Once an all clear has been received, security will send an all page to all other Supervisory staff and will contact the Muster Point to notify everyone to return to the building. 15 P age
The Security Supervisor will provide the KGRE Management staff with all fire alarm and fire drill reports in a timely manner. Tenant Responsibilities All building occupants will implement the following preventative measures: Keep the doors in the fire separations closed at all times; Keep access to exits, including inside and outside, clear of any obstructions at all times; Do not permit combustible materials to accumulate in quantities or locations that would constitute a fire hazard; If applicable, promptly remove all combustible waste from areas where waste is placed for disposal; Keep access roadways, fire routes and fire department connections clear and accessible at all times; Maintain the fire protection equipment in good operating condition at all times; and Participate in fire drills. Training All Tenants shall receive instruction on this Fire and Life Safety Plan annually or as the plan is updated. It is the Tenant s responsibility to train all employees as part of their new employee orientation upon hire. Plan Review The Fire and Life Safety Plan will be reviewed and updated once annually at a minimum, or as required due to building construction and renovations. 16 P age