STEP BY STEP INSTALLATION INSTRUCTIONS Durawood Blinds Standard Lift
Everything You Need A Smooth Set-Up We want you to love your new blinds and that includes having a smooth installation experience. If you encounter any difficulties or questions, please reach out to us for help. It s why we re here. Call us at 800.248.8888 or visit www.smithandnoble.com/knowhow for more info on installation. We recommend you hold on to all packaging until your blinds are fully installed. Should something go wrong (we strongly doubt it), we want any potential returns to be a painless as possible. Table of Contents Step 1 - Getting Started...3 Overview - Durawood Standard Lift...4 Step 2 - Mounting the Brackets... 5-6 Spacer Blocks...6 Extension Brackets...6 Step 3 - Attaching the Valance...7 Step 4 - Installing Hold-Down Brackets (optional)...7 Operating the Blinds...8 Care & Cleaning...10 Child Safety...10 Cord Hazard / Safety Warning...10 Warranty...Back Cover Customer Service Hours Monday Friday: 6am 7pm PT Saturday Sunday: 7am 4pm PT smithandnoble.com 1 smithandnoble.com 800.248.8888 2
Step 1 Parts & Tools Overview Getting Started First, make sure you have all the parts and tools required to install your blinds. ALL THE HARDWARE YOU LL NEED: Pencil, screwdriver, ¼ nut driver, level, and a drill with a 1 16 drill bit. Then find wooden studs where you ll want to attach the brackets; if you need to mount your shades to wallboard or plaster, use a secure fastener designed for hollow wall applications. For metal surfaces, pre-drill holes and use the included screws. For concrete, stone, brick, or tile surfaces, use a masonry drill and appropriate plugs, anchors, or screws. It s important when selecting a fastener to make sure it s designed to support the weight of the shade. Follow the fastener manufacturer s instruction from there on out. VALANCE RETURN (OUTSIDE MT. OR INSIDE MOUNT WITH CUSTOM RETURNS ONLY) S Durawood Blinds Standard Lift (OPTIONAL) HEADRAIL VALANCE SCREWS S LIFT CORD POWER DRILL (NOT INCLUDED) (OPTIONAL) LEVEL (NOT INCLUDED) EXTENSION (OPTIONAL) *SPACER BLOCK SCREW DRIVER & PENCIL (NOT INCLUDED) SPACER BLOCKS (OPTIONAL) *STANDARD ON 2 1 2" BLINDS 3 smithandnoble.com 800.248.8888 4
Step 2 Mounting the Brackets Step 2 Mounting Brackets All blinds require two mounting brackets (included). All 2-on-1 blinds receive one support bracket. All 3-on-1 blinds receive two support brackets. Center support brackets for 2-on-1 and 3-on-1 blinds should be placed between blinds. NUMBER OF S TO USE BLIND WIDTH UP TO 48"+ UP TO 96"+ QTY 1 / without extension bracket 2 / without extension bracket UP TO 30"+ 1 / with extension bracket * UP TO 60"+ 2 / with extension bracket * UP TO 90"+ 3 / WITH EXTENSION * When using extension brackets, certain widths require the use of one or more * support brackets. Outside Mount Hold the blind in the desired position and mark the window frame or ceiling 1/4" past each end of the headrail with a pencil. Remove the blind and place the mounting brackets level with the pencil marks. Be certain that the mounting Inside Mount Place mounting brackets level and flush with window frame. SPACER BLOCK brackets are aligned with each other. Secure the screws. Screw into the window frame through the holes on the inside of the bracket as shown. Always use all brackets supplied. All blinds over 60" wide require the use of center support brackets - be sure to mount support bracket(s) in position(s) that will not interfere with the lift mechanisms. Always use at least two screws per bracket to ensure a strong, secure mount. USE THESE HOLES FOR CEILING MOUNT FOR SIDE MOUNT FOR OUTSIDE MOUNT 2" EXTENSION Spacer Blocks (optional) Use spacer blocks or extension brackets to project the standard mounting brackets out over obstruction (such as window moldings or ledges). Align the holes in the back of the bracket to the holes in the spacer block and secure to the wall with screws. Two spacer blocks per bracket may be used for additional projection. LEFT SIDE BOX RIGHT SIDE BOX EXTENSION Extension Brackets (optional) Extension brackets require a 2" flat surface for mounting. Nuts and bolts are provided for EXTENSION attachment. Be sure to mount all brackets parallel to one another. 5 smithandnoble.com 800.248.8888 6
Step 3 Attaching the Valance Operating the Blinds After mounting the headrail, attach the valance directly onto it. These blinds utilize a magnet system which allows you to simply place the valance onto the headrail. TO RAISE OR LOWER BLIND To raise or lower the blind, pull and angle the lift cords toward the middle of the blind. A slight tug will release the cord lock allowing the blind to be moved up or down. No clips are used. Step 4 Installing the Hold Down Brackets (optional) TO LOCK BLIND At the desired height, return the cord to the vertical position to re-engage the cordlock by pulling out, away from the blind.. When raising or lowering the blind, the slats should be horizontal (open). Use hold-down brackets to prevent blinds from swaying when mounted on doors or exposed to the wind. Position the hold down clips so that they will align with the pins to secure the bottom rail. Screw hold-down bracket into the lower corner of the window jam or sill. Drill a small hole in the center of the bottom rail to slip hold-down pin (extending from hold-down bracket) into blind. OUTSIDE MOUNT INSIDE MOUNT OPTIONAL HOLD DOWN PIN Alignment After installing the blinds, tilt the slats to the open position. Then raise and lower the blind several times. This motion will allow the cords and slats to properly align themselves. Blind Removal Remove the valance, then raise the slats to the headrail and lock them into place. Open both side mounting bracket door latches and OPTIONAL HOLD DOWN pull forward to remove the blind. PIN 7 smithandnoble.com 800.248.8888 8
Care & Cleaning /Safety Safety Care & Cleaning Occasional light vacuuming with a soft bristle attachment or gentle feather dusting is all that is required to keep your blinds looking fresh and neat. For maximum results, lower blinds to full length, then tilt slats until almost fully closed to dust. Repeat for reverse side of slats.! WARNING Cords on window covering products present a potential strangulation hazard. For child safety, consider cordless alternatives or products with inaccessible cords. Safety First. Style Second To None. Great style should never come at the cost of safety. Every Smith & Noble window treatment conforms strictly to today s safety standards, including permanent tie-down devices and built-in cord stops. To protect young children and pets, there s no better way to eliminate risk than to use one of our cordless products. Child Safety! ADVERTENCIA Las cuerdas y cadenas y persianas persentan un peligro de estrangulción. Para la seguridad de los ninos, consider alternativas sin cuerdas o productos con cuerdas y cadenas inaccesibles. 9 smithandnoble.com 800.248.8888 10
Warranty Service The enjoyment of your window coverings should be everlasting, which is why our products come with a limited lifetime warranty. The warranty applies to the original owner, requires a proof of purchase and covers defects in material or craftsmanship. Shades or blinds must have been properly installed. We reserve the right to determine if your window covering warrants a repair or a replacement. In need of warranty service? Call us at 800.248.8888 and we ll arrange for a repair or replacement ASAP. 2017 Smith & Noble Home, Inc. All Rights Reserved SN08/2017
STEP BY STEP INSTALLATION INSTRUCTIONS Durawood Blinds Easy Lift Cordless
Table of Contents Everything You Need A Smooth Set-Up We want you to love your new blinds and that includes having a smooth installation experience. If you encounter any difficulties or questions, please reach out to us for help. It s why we re here. Call us at 800.248.8888 or visit www.smithandnoble.com/knowhow for more info on installation. Step 1 - Getting Started...3 Overview - Easy Lift Cordless Control...4 Step 2 - Mounting the Brackets... 5-6 Spacer Blocks...6 Extension Brackets...7 Step 3 - Inserting the Headrail...7 Step 4 - Push Button Operation...8 Step 5 - Attaching the Valance...8 Step 6 - Attaching the Wand...9 Leveling the Slats...10 Care & Cleaning...10 Safety...10 Warranty...Back Cover We recommend you hold on to all packaging until your blinds are fully installed. Should something go wrong (we strongly doubt it), we want any potential returns to be a painless as possible. Customer Service Hours Monday Friday: 6am 7pm PT Saturday Sunday: 7am 4pm PT smithandnoble.com 1 smithandnoble.com 800.248.8888 2
Step 1 Parts & Tools Overview Getting Started Easy Lift Cordless First, make sure you have all the parts and tools required to install your shades. ALL THE HARDWARE YOU LL NEED: S SPACER BLOCKS Pencil, screwdriver, ¼ nut driver, level, and a drill with a 1 16 drill bit. Then find wooden studs where you ll want to attach the brackets; if you need to mount your shades to wallboard or plaster, use a secure fastener designed for hollow wall applications. For metal surfaces, pre-drill holes and use the included screws. For concrete, stone, brick, or tile surfaces, use a masonry drill and appropriate plugs, anchors, or screws. VALANCE It s important when selecting a fastener to make sure it s designed to support the weight of the shade. Follow the fastener manufacturer s instruction from there on out. HEADRAIL WAND SCREWS S POWER DRILL (NOT INCLUDED) (OPTIONAL) LEVEL (NOT INCLUDED) EXTENSION (OPTIONAL) SCREW DRIVER & PENCIL (NOT INCLUDED) SPACER BLOCKS (OPTIONAL) 3 smithandnoble.com 800.248.8888 4
Step 2 Mounting Brackets Standard Inside Mount Standard Outside Mount Step 2 Mounting Brackets Inside Mount All blinds require two mounting brackets (included). All 2-on-1 blinds receive one center support bracket. All 3-on-1 blinds receive two center support brackets. Center support brackets for 2-on1 and 3-on-1 blinds should be placed over the BLIND WIDTH up to 48"+ up to 96"+ up to 30 + up to 60"+ up to 90"+ QTY 1/without extension bracket 2/without extension bracket 1/with extension bracket* 2/with extension bracket* 3/with extension bracket* When using extension brackets, certain widths require the use of one or more * support brackets. Outside Mount Hold the blind in the desired position and mark the window frame or ceiling 1/4 past each end of the headrail with a pencil. Remove the blind and place the mounting brackets level with the pencil marks. gap between blinds. Place mounting brackets level and flush with window frame. Standard Inside Mount Be certain that the mounting brackets are aligned with each other. Securing with the screws provided. D Screw into the window frame through the holes on the inside of the bracket Standard Outside Mount as shown. Always use all brackets supplied. All SPACER BLOCK Spacer Blocks (optional) Use spacer blocks or extension brackets blinds over 48 wide require the use to project the standard mounting of center support brackets - be sure to brackets out over an obstruction (such mount center support bracket(s) in a as window moldings or ledges). position(s) that will not interfere with Align the holes in the back of the the lift mechanisms. bracket to the holes in the spacer block and secure to the wall with screws. Always use at least two screws per Two spacer blocks per bracket may be bracket to ensure a strong, secure mount. used for additional projection. SPACER BLOCK (OPTIONAL) Outside Mount with Spacer Block (optional) Optional Spacer block will project bracket 3 8". 5 smithandnoble.com 800.248.8888 6
Step 2 Mounting Step 4 Push Button Operation Extension Brackets (optional) Extension brackets require a 2 flat surface for mounting. Nuts and bolts are provided for attachment. BOLT EXTENSION NUT Push Button Operation Press the button on the bottom rail to raise and lower the blind. Continue to press the button until the blind is in the desired position. The blind will stay in position when the BOLT EXTENSION button is released.. NUT Step 3 Inserting the Headrail Step 5 Attaching the Valance Inserting the Headrail Position the headrail in the box-style mounting brackets as shown. Push the blind into the mounting brackets HEADRAIL COVER VALANCE HEADRAIL Attach Valance The valance comes with magnets already attached to the back. Simply snap the valance into place onto the headrail. until it won't go back any further. To remove the valance, putting your fingers Swing the covers down and snap them behind the valance where the magnets are closed. MAGNETS located, gently pull it towards you until the magnets pull away from the headrail. 7 smithandnoble.com 800.248.8888 8
Step 6 Attaching the Wand Leveling the Slats Attach Wand Slide the plastic sleeve up to expose the hook opening. (diag. 1) Leveling the Slats Using a flathead screwdriver, place it into the slot in the underside of the headrail. Turn it to the right or left depending on which adjustment you need. Holding the plastic sleeve above the hook, slide the hole in the end of the wand onto the hook. (diag. 2) diag. 1 Slide the plastic sleeve down. (diag. 3) diag. 2 Care & Cleaning Care & Cleaning /Safety Occasional light vacuuming with a soft bristle attachment or gentle feather dusting is all that is required to keep your blinds looking fresh and neat. For maximum results, lower blinds to full length, then tilt slats until almost fully closed to dust. Repeat for reverse side of slats. Safety First. Style Second To None. diag. 3 Great style should never come at the cost of safety. Every Smith & Noble window treatment conforms strictly to today s safety standards, including permanent tie-down devices and built-in cord stops. To protect young children and pets, there s no better way to eliminate risk than to use one of our cordless products. Child Safety 9 smithandnoble.com 800.248.8888 10
Warranty Service The enjoyment of your window covering should be everlasting, which is why our products come with a limited lifetime warranty. The warranty applies to the original owner, requires a proof of purchase (hang on to your receipt!) and covers defects in material or craftsmanship. Hardware must have been properly installed. We reserve the right to determine if your hardware warrants a repair or a replacement. Visit smithandnoble. com/guarantee to see full details. In need of warranty service? Call us at 800.248.8888 and we ll arrange for a repair or replacement ASAP. 2016 Smith & Noble Home, Inc. All Rights Reserved SN04/2016
STEP BY STEP INSTALLATION INSTRUCTIONS Durawood Blinds Motivia Motorized Tilt
Everything You Need Table of Contents Step 1 - Getting Started...3 Overview - Durawood Blinds with Motivia Motorized Tilt...4 Step 2 - Mounting the Brackets... 5-6 Step 3 - Inserting the Headrail...7 A Smooth Set-Up We want you to love your new blinds and that includes having a smooth installation experience. We recommend saving this guide. If you encounter any difficulties or questions, please reach out to us for help. It s why we re here. Call us at 800.248.8888 for more info on installation. Step 4 - Attaching the Valance...7 Step 5 - Attaching the Battery Pack...8 Step 6- Attaching the Power Source...8 Operating the Blinds...9-10 Standard Cord Lift...9 Easy Lift Cordless...9 Leveling the Slates...10 We recommend you hold on to all packaging until your blinds are fully installed. Should something go wrong (we strongly doubt it), we want any potential returns to be a painless as possible. Programming the Remote...11-12 Troubleshooting...13 Care & Cleaning...14 Safety...14 Warranty...Back Cover Customer Service Hours Monday Friday: 6am 6pm PT Saturday Sunday: 7am 4pm PT smithandnoble.com 1 smithandnoble.com 800.248.8888 2
Step 1 Parts & Tools Overview Getting Started First, make sure you have all the parts and tools required to install your shades. ALL THE HARDWARE YOU LL NEED: Pencil, screwdriver, ¼ nut driver, level, and a drill with a 1 16 drill bit. S HEADRAIL (OPTIONAL) Durawood Blinds with Motivia Motorized Tilt Then find wooden studs where you ll want to attach the brackets; if you need to mount your shades to wallboard or plaster, use a secure fastener designed for hollow wall applications. For metal surfaces, pre-drill holes and use the included screws. For concrete, stone, brick, or tile surfaces, use a masonry drill and appropriate plugs, anchors, or screws. It s important when selecting a fastener to make sure it s designed to support the weight of the shade. Follow the fastener manufacturer s instruction from there on out. VALANCE RETURN (OUTSIDE MT. OR INSIDE MOUNT WITH CUSTOM RETURNS ONLY) VALANCE SCREWS S LIFT CORD SCREW DRIVER & PENCIL (NOT INCLUDED) (OPTIONAL) LEVEL (NOT INCLUDED) EXTENSION & SPACER BLOCKS (OPTIONAL) *SPACER BLOCK POWER DRILL (NOT INCLUDED) WALL MOUNT BATTERY PACK CLIPS *STANDARD ON 2 1 2" BLINDS REMOTE 3 smithandnoble.com 800.248.8888 4
Step 2 Mounting Brackets Step 2 Mounting Brackets Inside Mount Place mounting brackets level. Screw into the window frame through the holes on the inside of the bracket as shown. Always use all brackets supplied. All blinds over 48 wide require the use of center support brackets - see below on Outside or Ceiling Mount Hold the blind in the desired position and mark the wall or ceiling 1/4 past each end of the headrail with a pencil. Remove the blind and place the mounting brackets level with the pencil marks. how to attach center support bracket. Be certain that the mounting brackets Always use at least two screws per bracket are aligned with each other. Secure with to ensure a strong, secure mount. the screws provided. If using extension brackets proceed to instructions below, otherwise, proceed to Step 3. Attaching Optional Extension Bracket for Outside Mounts: Attaching Center Support Brackets For wider blinds you will need to install center support brackets. Center support brackets should be spaced evenly along the width of the blind, aligned with tops and backs of end brackets. If needed center support brackets can be attached to an extension bracket as illustrated. OPTIONAL EXTENSION OPTIONAL EXTENSION OUTSIDE CEILING MOUNT Extension brackets are used to project the blind out from the mounting surface to clear obstructions such as window cranks and door knobs. Place extension brackets level on pencil marks. Be certain that the extension brackets are aligned with each other. Secure extension brackets to the wall with the screws supplied. Using the supplied nuts and short bolts, attach mounting bracket to extension bracket as shown. Make sure the brackets are positioned so they do not interfere with the operation of blind. About 1" offset from the center ladder. 1" BEFORE ASSEMBLY NOTE: If mounting your brackets to a wooden window casing, pre-drill the mounting screw holes at least 1 4" from the edge of the wood to prevent the screws from splitting the casing. 5 smithandnoble.com 800.248.8888 6
Step 3 Inserting the Headrail Step 5 Attaching the Battery Pack Inserting the Headrail Check blind to ensure that all cords and ladders hang freely. Open the bracket latches by pushing up on bottom of bracket while lifting the bottom of bracket latches up. Slide the headrail into the mounting brackets. Close bracket latches into locked position. HEADRAIL LATCH Battery Pack Wall Attachment Attach the battery pack clips in the desired location with the screws provided. Before mounting the pack, make sure that the battery pack and excess wire will not interfere with the operation of the shade. Extension wires are available if needed. Press the pack into the clips. Please Note: Be sure the battery wire will reach the motor plug. Step 6 Attaching the Power Source Step 4 Attaching the Valance Attach Valance The valance comes with magnets already attached to the back. Simply snap the valance into place onto the headrail. VALANCE HEADRAIL BATTERY PACK BATTERY PACK WIRE MOTOR WIRE Attach Battery Pack to Motor First Plug the Battery Pack wire into the Battery Pack. To Solar Panel To Motor Then plug the battery pack wire into the motor wire. To remove the valance, putting your fingers behind the valance where the magnets are located, gently pull it towards you until the magnets pull away from the headrail. MAGNETS MOTOR WIRE BATTERY PACK MOTOR WIRE WIRE Attach Transformer (optional) TRANSFORMER Plug the transformer wire into the motor wire. Secure the wire behind the shade and along the window casing as required. Plug the transformer into an electrical outlet. If the wire is not long enough to reach, optional 48" extension wires are available. TRANSFORMER WIRE 7 smithandnoble.com 800.248.8888 8
Operating the Blinds Operating the Blinds Operating your blinds with Standard Cord Lift Leveling the Slats Using a flathead screwdriver, place it To raise or lower blind, tilt slats so that they are in the open position, then pull cord toward the middle and down to release the cord lock. When the blind is at desired height, return cord to the vertical position to engage the cord lock. 2. 1. into the slot in the underside of the headrail. Turn it to the right or left depending on which adjustment you need. Operating your blinds with Easy Lift Cordless Press the button on the bottom rail to raise and lower the blind. Continue to press the button until the blind is in the desired position. The blind will stay in position when the button is released.. 9 smithandnoble.com 800.248.8888 10
Programming the Remote Programming the Remote PROGRAMING YOUR REMOTE CONTROL (QUICK GUIDE) PAIR REMOTE TO THE A BLIND 1. Press the Programming Button on the motor in the headrail for 1 jog. 2. Press P2 on the back of the remote. (blind will jog) Display ACTIVATE THE TILT FUNCTION 1. Press P2 on the remote. (blind will jog) 2. Press the up arrow on the remote. (blind will jog) 3. Press P2 on the remote. (blind will jog) 4. Press up arrow. ( blind will jog) The remote will now work with the blind. LIMIT SETTING MODE 1. Press P2 on the remote. (blind will jog) 2. Press the up arrow on the remote. (blind will jog) 3. Press P2 on the remote. (blind will jog) Up Stop Down Channel + 3. Press the down arrow on the remote. (blind will jog) Now the slats on the blind will tilt by tapping the arrows on the remote. Holding the arrows longer will make the blind operate in regular mode. To remove the tilting function, use same process as activating. SETTING LIMITS (Limits are where you want your blind to open and close to their farthest points, their limits. ) 1. Move blind to the desired Opened/ Closed positon, stop the blind and continue to hold stop until the blind jogs. The Limit is now set. 2. Move blind to the desired Opened/ Closed positon, stop the blind and continue to hold stop until the blind jogs. The Limit is now set. Front of Remote Channel Back of Remote Battery Cover Refer to our Motivia Motorization Guide for Durawood Blinds online for additional details. 3. If limits need to be adjusted after setting, go back to Limit Setting Mode and follow Setting-Limits. SETTING 3RD LIMIT, FAVORITES POSITION 1. Move blind to the desired Favorites Position. 2. Press P2 on the remote. (blind will jog) 3. Press stop on the remote. (blind will jog) 4. Press stop on the remote. (blind will jog) To activate 3rd limit, press the stop button for approximately 2 seconds. Blind will move to the set position. The Favorites stop is set. P2 BATTERY 2 1 1 - QUICK, SHORT DOWN MOVEMENT 2 - QUICK, SHORT UP MOVEMENT WHAT DOES "JOG" MEAN? The blind "jogs" by making a short but quick down and up movement. This signifies that the blind has received the programming that you have just set up. Jogging takes place in programming mode only. If your blind is jogging when you are not programming, you will need to do some troubleshooting or call a representative, also refer to our Motivia Motorization Guide for Durawood Blinds online. 11 smithandnoble.com 800.248.8888 12
Troubleshooting Care & Cleaning and Safety PROBLEM My blind doesn t lift. My blind will raise and lower but will not tilt. My blind raises unevenly. My slats are hanging out of alignment. My inside mounted blind slides back and forth between the brackets when operated. The cords are hanging out of the bottom rail. One side of the blind does not raise. The motor does not work SOLUTION Check to make sure cord is not caught in headrail. If hold down clips were used, make sure they have been released. Your brackets may be mounted too close to the top of the window casement, causing the tilt mechanism to bind. If your blind has decorative cloth tapes, use the shims provided to lower the blind. Or Check inside the headrail for obstructions. Make sure all of the slats are laying properly on the ladders. Raise blind to the up position, open the tassel, untie the knots on the cords, even out the cords, then re-tie the knots and reassemble the tassel. Lower the blind completely. While firmly holding the bottom rail, gently tug on the lift cords until the slats are even. Using a screwdriver, bend out the adjustable end tabs on the sides of the headrail. The bottom rail buttons may be broken or missing. If broken, you can remove the broken pieces with needle nose pliers; call customer service for replacement buttons. Make sure the lift cords are still fastened to the bottom rail. If they are not please call customer service for assistance. Or Look inside the headrail to make sure that cords are not caught on or under something. 1. Check that the power source and motor are connected properly. 2. If using a battery pack - confirm that the batteries are fresh Care & Cleaning Occasional light vacuuming with a soft bristle attachment or gentle feather dusting is all that is required to keep your blinds looking fresh and neat. For maximum results, lower blinds to full length, then tilt slats until almost fully closed to dust. Repeat for reverse side of slats. Safety First. Style Second To None. Great style should never come at the cost of safety. Every Smith & Noble window treatment conforms strictly to today s safety standards, including permanent tie-down devices and built-in cord stops. Mount the cord cleat at a safe height, taking into account furniture or other objects upon which a child may climb. Then, after each use of the shade, simply wrap the excess cord around the cleat. It's fast, easy and safe. To obtain a free cord cleat call us at 800.248.8888 or visit smithandnoble.com/childsafety. To protect young children and pets, there s no better way to eliminate risk than to use one of our cordless products. The indicator light on the remote does not shine or the remote controlling range becomes shorter. Replace the battery in the remote (CR2450 Lithium) The motor stops working or works intermittently Replace the batteries in the wand with 8 fresh AA lithium batteries. If these suggestions don t work, then please give us a call or refer to our Motorization Guide online. 13 smithandnoble.com 800.248.8888 14
Warranty Service The enjoyment of your window covering should be everlasting, which is why our products come with a limited lifetime warranty. The warranty applies to the original owner, requires a proof of purchase (hang on to your receipt!) and covers defects in material or craftsmanship. Hardware must have been properly installed. We reserve the right to determine if your hardware warrants a repair or a replacement. Visit smithandnoble.com/guarantee to see full details. In need of warranty service? Call us at 800.248.8888 and we ll arrange for a repair or replacement ASAP. 2017 Smith & Noble Home, Inc. All Rights Reserved SN122017