DPS Factory Training Factory Training Schedule What You ll Get from DPS Factory Training What to Bring to the Factory Training Event Las Vegas and Advanced Training Classes Map to DPS Telecom Headquarters
Factory Training Schedule Please arrive at Training Location Monday at 8:00 AM Most classes are held at DPS Telecom Headquarters, 4955 E. Yale Ave., Fresno, California. However, the first class of 2016 is held in Las Vegas, Nevada. On Monday, please arrive at 8:00 AM for class registration and an opportunity to meet your colleagues. Monday NetGuardian RTUs, Firmware Downloads Class Registration: 8:00 8:30 AM Class Begins: 8:30 AM Class Ends: 5:30 PM Tuesday DPS Factory Tour, Basic Alarm Theory, T/Mon Basics: Monitor Mode, Web Class Begins: 8:00 AM Class Ends: 5:30 PM Wednesday T/Mon Continued, Databasing, T/Windows and T/GFX Class Begins: 8:00 AM Class Ends: 5:30 PM Thursday SNMP Trap Processing, Building Access Class Begins: 8:00 AM Class Ends: 5:30 PM Friday (Optional) ASCII Alarm Processing Class Begins: 8:00 AM Class Ends: Varies with Group; approximately 12:00 PM. Have important technical questions?? This is your opportunity to speak with any DPS staff member. Let your instructors know if you d like to meet with a member of our Engineering, Production, Sales, Tech Support, or any other DPS staff. June 20, 2016 2 D-PS-FTEVT.12001
2016 Factory Training Event Calendar March 7-10 * Advanced Class: Sept 12-14 April 18-21 October 10-13 June 13-16 November 7-10 August 15-18 * This class takes place in Las Vegas Nevada. It is the same content as other Factory Training classes. (see page 6 for details) ** **The 3-day course on September 14-16 is an advanced class session. Our instructors will be covering advanced ASCII and SNMP concepts (see page 7 for details). Fridays are reserved for those who wish to have in-depth ASCII Processor Training. Please notify DPS in advance if you would like to attend the optional Friday session. June 20, 2016 3 D-PS-FTEVT.12001
What You ll Get from DPS Factory Training Real-World Training, Based on Field Experience and Client Feedback The DPS Factory Training Course has been designed from the ground up to help you solve the real-world problems you face in the NOC and in the field. Every segment of the course is based on field-proven methods, and tested through client feedback. The course is continually improved by adding the latest best practices from T/Mon users. Personal Instruction in Small Classes Your DPS Factory Training class will include no more than fifteen people, so your instructor can focus on you. If you want to spend more time on a topic, your instructor or a DPS engineer will be happy to meet with you in a one-on-one breakout session. Since lunch is provided each day of class, you won t have to hunt for a restaurant - and you ll get to talk with members of several DPS departments. Valuable Professional Development At DPS Factory Training you ll master advanced alarm monitoring applications and refine your professional expertise. If you work with network alarm monitoring, or you train or manage those who do, DPS Factory Training is essential professional development. In a nutshell, this is the class that will make your job easier. Training from DPS Telecom Engineers with Real-World Experience You ll learn expert alarm monitoring tips directly from the engineers who designed your DPS equipment and technicians who have worked in the field on real-life alarm monitoring implementations. Your instructors know your equipment and what you want to accomplish with it. Hands-On Training At DPS Factory Training, you learn by doing. You ll study by working hands-on with the equipment and you ll get the unique know-how that only comes through personal experience. Hands-on training on advanced T/Mon techniques, taught by professional engineers. June 20, 2016 4 D-PS-FTEVT.12001
Experiment in a No-Risk Environment Want to try something new with your network alarm monitoring? Do you have an experiment that you ve been wanting to test? In DPS fully equipped training classroom you can try new things in a no-risk environment. Stay Up-to-Date With New Developments at DPS Telecom Here s your chance to get a glimpse of what s coming in the future from DPS Telecom. You ll see our latest developments here first. Tour DPS Telecom s Manufacturing Facilities You ll get a full guided tour of DPS Telecom s complete production facilities and see how DPS can produce prototypes and finished products with a rapid deployment capability that no one else in the industry can match. Tell Us What You Want From Future DPS Telecom Products Do you have a great idea for an alarm monitoring application? Is there a feature or product that you d like to see from DPS Telecom? The DPS Telecom Factory Training Event is your chance to meet with the engineers who are designing the next generation of DPS products. Your feedback and suggestions will help guide them in creating products that are massively valuable to you and the entire industry. Learn Advanced Alarm Monitoring Applications You ll learn both the theory and practice of advanced applications like ASCII alarm processing, SNMP trap processing, configuring and using derived alarms and controls, and configuring automatic pager and email notifications. Plus, you ll get helpful advice from DPS Telecom technicians on how you can put these features to work in your network. What to Bring to the DPS Telecom Factory Training Event A Backup Copy of Your T/Mon Database Bringing a backup copy of your database will allow you to experiment with new features and alternate techniques with your own data. Don t forget to bring a backup copy of your T/Mon database. What to Do Before the DPS Telecom Factory Training Event Complete the Pre-Factory Training Client Questionnaire (See the last page of this PDF) The information you provide will help us tailor the training course to focus on your needs. Fax your completed questionnaire to DPS Telecom at (559) 454-1688 June 20, 2016 5 D-PS-FTEVT.12001
NEW! DPS Factory Training Las Vegas March 7th - 10th, 2016 DPS Factory Training is hitting the road with a regional class in Las Vegas, Nevada! In the new Las Vegas class, we ll bring our team to you in the entertainment capital of the world. All other classes in 2016 are currently planned for DPS headquarters in Fresno, CA. Location Embassy Suites - Las Vegas 4315 Swenson Street Las Vegas, Nevada 89119 Benefits of bringing Factory Training to Las Vegas Reduced travel and layover times - no need for a connecting flight or layovers! Reduced travel expense - Las Vegas is more centrally located than Fresno so tickets generally cost less. It s Las Vegas! World class dining. Amazing shows. Gaming and casinos. Nightlife. We are moving our training class to Las Vegas to make it more accessible to even more of our clients. We really want to improve their understanding of all that their DPS equipment is really capable of doing, said Marshall DenHartog, President of DPS Telecom. Sign up today to be part of the first DPS Factory Training in Las Vegas! There s no commitment if you need to cancel later. June 20, 2016 6 D-PS-FTEVT.12001
Advanced Training Session - September 12-14, 2016 Our Tech Support Engineers have created a special training session designed to teach you advanced alarm monitoring concepts. This 3-day course is packed with live demonstrations to answer your most important questions. If you have attended a Factory Training event in the past, you are eligible to take this course. Here are some concepts we will be covering: Auto-SNMP Advanced ASCII concepts Derived alarms Derived controls Advanced internal alarm point editing External alarm point editing Reserve your seat for this once-a-year course today! How To Register for a DPS Telecom Factory Training Event 1. Visit http://www.dpstele.com/signup 2. Fill out the client questionnaire. 3. Receive confirmation email from your Factory Training host or hostess OR Give Us a Call Today at 1-800-693-0351 June 20, 2016 7 D-PS-FTEVT.12001
DPS Telecom 4955 E. Yale, Fresno, CA 93727 (559) 454-1600 Ramada Fresno Airport Car Rentals: Enterprise: (559) 253-2700 (located at air- Hertz: (559) 251-5055 (located at airport) port) Avis: (559) 454-5029 (located at airport) Recommended Hotels: Ramada Fresno Airport: (559) 252-3611 Corporate Rate $85/Night Piccadilly Inn Airport: (559) 375-7760 Corporate Rate $89/Night Free Breakfast Daily Specials at Steak & Anchor Restaurant Piccadilly Inn Express: (559) 375-7720 Corporate Rate $70/Night High-Speed Internet Refrigerator & Microwave Best Western Airport Hotel: (559) 251-5200 Corporate Rate $99/Night Mention DPS Telecom for Corporate Rates June 20, 2016 8 D-PS-FTEVT.12001