DIY app Story DIY ers rely on numerous paper lists to keep track of existing jobs to be done around the home. These lists can get lost, be unreadable and do not provide enough information on the specific job. DIY app is an app that can focus the mind of the amateur DIY er to better allocate spare time to an outstanding DIY job. The DIY app can give control to the DIY er to confirm job requirements, job effort, job skill and job tools. It will remove the need for paper lists and give good progress indication. DIY app is a must have tool for all amateur DIYers. (DIY app could be a valuable tool that can easily fit into your tool belt).
Bill Amateur DIYer I ll give it a go Paste a photo 42, married, doing DIY for 20 years. Day job is IT developer. DIY is an continual learning process a bit like IT which keeps evolving. Wife - she approves all DIY jobs as complete and satisfactory. I am responsible for all DIY activity in the house I am responsible for learning correct procedures to follow when doing DIY I need to keep my DIY job list updated I am responsible for my time management Better visibility of open DIY jobs More efficient management of DIY jobs Better allocation of DIY job to time Good progress indicator I need to know my outstanding DIY jobs I need to know tools needed per DIY job and if I have them Current paper lists get lost and are sometimes unreadable No proper control of outstanding DIY jobs with paper lists I need to know effort per DIY job so I can allocate my time efficiently
User Experience Journey - DIY er Current User Experience Journey Duration of the Journey: Various Mindset What is on the Persona s mind while taking the actions of their journey? How do they feel each step of the journey? I have spare time, what DIY job shall I do Do I have correct tools for DIY job If I need tool, how much does it cost Can I borrow tools rather than buy Will I use the tool again If I start job today, can I stop half way through or do I need to finish it today. Job complete, wife approved Satisfaction and pride on DIY job complete Actions What actions and activities does the Persona take while going thru the journey to achieve their goal? Check open DIY list Time allocation Tool check Buy tools Tool out of stock Prepare job requirement Job prerequisites complete Proceed with DIY job Job complete Job failed Wife approval New DIY skill learnt Touch points Garage tools DIY store card Discount voucher Wife confirm OK What touch points does the Persona have? (Tools, channels, devices, conversations, and so on.) DIY tool supplier catalogue DIY tool supplier website DIY store professional DIY store advice 2016 SAP SE or an SAP affiliate company. All rights reserved. Public 1
Point of View USER Bill NEEDS A WAY TO Know outstanding DIY jobs SURPRISINGLY / BECAUSE / BUT / SO THAT because current paper lists keep getting lost Bill, the DIY er needs a way to know outstanding DIY jobs because current paper lists keep getting lost. USER Bill NEEDS A WAY TO Know the effort required per DIY job SURPRISINGLY / BECAUSE / BUT / SO THAT so that the correct DIY job can be done according to the amount of spare time Bill has at that time Bill, the DIY er needs a way to know the effort required per DIY job so that the correct DIY job can be done according to the amount of spare time he has at that time. USER Bill NEEDS A WAY TO Know the tools needed per DIY job SURPRISINGLY / BECAUSE / BUT / SO THAT so that he can decide if he should buy them Bill, the DIY er needs a way to know the tools needed per DIY job so that he can decide if he should buy them.
DIY App Splash Prototype: (editor screen shot) (preview screen shot - desktop) (preview screen shot - mobile) DIY App Splash Prototype URL: https://standard.experiencesplash.com/api/projects/51cf9910c3e44ede0baaf392/ prototype/snapshot/latest/index.html#/%201458064398074_s0 DIY App Splash Study URL: https://standard.experiencesplash.com/home/projects/51cf9910c3e44ede0baaf392/ research/participant/827077d6f50ef1930bda2072
Development Model data (EDMX design view): Model data (EDMX source view): Navigation between master and detail view:
Navigation between icon toolbar and canvas beneath showing either steps, tools or notes: Control footer toolbar buttons can complete or delete a job (mock):
The job data can be edited: (at this time, the STEPS and TOOLS still need to be added to entry form).