Touchless Paper Towel Dispenser INSTALLATION MANUAL Questions/Accessories/Parts (USA/Canada) REGISTER ONLINE AT 1-866-599-7066 www.cleancutdispenser.com 1
IMPORTANT SAFEGUARDS SAVE THESE INSTRUCTIONS When using electrical appliances, basic safety precautions should always be followed, including the following: Read all instructions before using. DANGER: To reduce the risk of electric shock: Always unplug this appliance from the electrical outlet before cleaning. WARNING: To reduce the risk of burns, fire, electric shock, or injury to persons: Make sure the appliance is unplugged before installing or uninstalling. Use this appliance only for its intended use as described in these instructions. Do not use attachments not recommended by the manufacturer. Never operate this appliance if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or dropped into water. Return the appliance to an authorized service facility for examination, repair or adjustment. Or, call the appropriate toll-free number on the cover of this manual. Do not place on or near a hot gas or electric burner. Keep cord away from heated surfaces. To reduce the risk of fire, do not place any heating or cooking appliance beneath the appliance. To reduce the risk of fire, do not mount unit over or near any portion of a heating or cooking appliance. Do not use outdoors. To disconnect, remove plug from outlet. ELECTRICAL CORD A short power-supply cord (or detachable power-supply cord) is to be provided to reduce the risk resulting from becoming entangled in or tripping over a longer cord. NOTE: If the power supply cord is damaged, it should be replaced by qualifi ed personnel. CAUTION: Make sure power cord does not fall into the roll. Use cord management hooks behind the appliance to hang extra cord. TAMPER-RESISTANT STICKERS WARNING: This appliance is equipped with tamper-resistant stickers to prevent removal of the outer cover. To reduce the risk of fi re or electric shock, do not attempt to remove the outer cover. There are no user-serviceable parts inside. Repair should be done only by authorized service personnel. 2 3
1 2 3 9 B 4 10 D 6 5 11 1 8 7 12 UNIT PARTS: 1. Mounting Holes 2. Mounting Bracket 3. LED Sensor Windows 4. Cut Zone 5. Dispense Zone 6. Opening Latch 7. Viewing Window 8. Main Body 9. Dowel Rod 10. Dowel Rod Guide 11. Power Cord Connector 12. Power Adapter (exact model varies by country) 13. Paper Roller MOUNTING PARTS: A. 4 Wood Screws (Sharp Point) 2 ½ 2 1 ¼ B. 12 Standard Screws 4 1 4 1 ½ 4 2 ¼ C. 4 Washers D. 18 Spacers 4 ½ 4 ¼ 4 3/16 4 1/16 2 13/16 E. Mounting Template (in box) A 14. Insertion Slot (space between paper roller and pinch rollers) 15. Pinch Rollers (Inside) C 16. Power Jack 13 14 TOP DOWN Mounting Bracket Opened and Hidden from Illustration 15 16 BACK 17 17. Cord Management Hooks YOU WILL ALSO NEED: Tape Ruler (or you may cut out the ruler provided on the template) Electric drill with a ⅜ or 1/16 drill bit Phillips-head screwdriver 4 5
GETTING STARTED WATCH ONLINE: www.cleancutdispenser.com/installation-and-use 1. Remove all packing material. 2. Remove and save literature. 3. Unpack mounting washers, screws and spacers for mounting and set them aside in a safe place where they will not roll away or get lost. IMPORTANT: Do not attempt to operate appliance until it is properly installed. This appliance will be damaged if operated while sitting on a surface or on its side. 2. Use your ruler or the paper ruler provided [D] to measure the overhang height, placing your ruler vertically against the underside of the cabinet behind the overhang [D]. If this measurement is less than 1¾, you may follow the RECOMMENDED INSTALLATION or THROUGH CABINET INSTALLATION method. If this measurement is greater than 1¾, you must follow the THROUGH CABINET INSTALLATION method. CHOOSE A LOCATION When choosing your location, consider the following: DO make sure to mount within reach of an electrical outlet. DO consider your normal work patterns in the kitchen when choosing location. As this will become your most used kitchen appliance, it is recommended to mount the CLEANCut close to your sink or food prep area. DO NOT mount over any heating or cooking appliance such as your range or oven. DO NOT mount under, in front of or behind any under-cabinet light fixtures. CAUTION: When selecting a location for your CLEANCut, make sure you have adequate room to reach the power jack. Be sure to unlatch the main body to ensure that nothing hits the power jack. CAUTION: There needs to be a minimum of 13¼ of space between the surface that the CLEANCut is mounted to and the counter top. DETERMINE INSTALLATION TYPE WATCH ONLINE: www.cleancutdispenser.com/installation-and-use/determine-installation-type 1. Prior to taping the mounting template and beginning to drill your holes, determine if your cabinet has a flat bottom [B] or an overhanging lip [C]. If your cabinet is flat, you may follow the RECOMMENDED INSTALLATION or THROUGH CABINET INSTALLATION method. [B] [C] RECOMMENDED INSTALLATION WATCH ONLINE: www.cleancutdispenser.com/installation-and-use/under-cabinet-installation IMPORTANT: This method can only be used if the bottom of your cabinet is ⅜ thick or more. If the cabinet bottom is too thin the sharp ends of the screws will protrude through. IMPORTANT: Always wear protective glasses or goggles to prevent injury. 1. Clear counter top under insta mounting easier. 2. Fully open the main body and position the CLEANCut under the cabinet where you want it installed. IMPORTANT: Do not align screw holes with the break between cabinets, as this will prevent you from installing the appliance properly. Pay close attention to where the drill holes will be set so as not to damage your cabinets during mounting. Drilling through the breaks between your cabinet may cause damage to cabinets and prevent proper installation. 3. Using a thin pencil, mark the 4 mounting holes [SEE ILLUSTRATION G & H1]. 4. Pre drill a small 1/16 pilot starter hole ¼ [E] deep in the center of your 4 marks. Be careful not to drill through the cabinet. NOTE: Put some tape on the drill as a guide to prevent drilling through the bottom [E]. IMPORTANT: Always ensure you are drilling straight up through the marks you made on the bottom of the cabinet. Drilling at an angle may prevent proper installation and may damage cabinets if the drill bit goes into the break or partition of the cabinet. 5. Once holes are drilled, wipe dust and debris off under side of cabinet. 6. Hold the unit in place secure the back with the two small screws [SEE ILLUSTRATION G]. 1/4 NOTE: Always tighten screws to ensure the appliance does not move or shake during operation. Be careful not to over-tighten the screws to avoid damaging the mounting bracket. 6 7
7. Insert the plastic spacers then screw the large wood screws into the two front holes [H]. 8. Plug power cord connector into the power jack in the back of the appliance. Plug the power adapter into a standard electrical outlet. Extra cord should be hung over cord management hooks behind unit [F]. [G] [F] CAUTION: Make sure power cord does not fall into the roll. NOTE: If you wish to conceal the power cord, drill a ⅜ hole through the bottom of the cabinet fl oor at the rear and to the side of the cabinet. Now the power cord connector can be run down through the ⅜ hole and connected to the power jack. The power adapter can be plugged into a standard electrical outlet available inside the cabinet. If this outlet is not available then one can be installed by a qualified electrician. 9. Your CLEANCut appliance is now ready for use! For operating instructions, see the HOW TO USE section of this manual. [H1] [H2] 2. Fold mounting template along Overhang Lip Fold Line. Place template under cabinet with fold line flush against inside overhang, and tape securely in place [J]. NOTE: Use center line to align unit with center of cabinet if desired. [J] IMPORTANT: Do not align screw holes on template with the partition between cabinets, as this will prevent you from installing the appliance properly. Pay close attention to where the drill holes will be set so as not to damage your cabinets during mounting. Drilling through your cabinet s partition may cause damage to cabinets and prevent proper installation. 3. Drill from under the cabinet up. Drill holes through the 4 places marked on the template using a ⅜ drill bit. IMPORTANT: Always ensure you are drilling straight up through the marked mounting hole on the template. Drilling at an angle may prevent proper installation and may damage cabinets if the drill bit pierces the partition. 4. Once holes are drilled, remove tape and mounting template and save template with your instructions in case you move or wish to remount at a later time. 5. Wipe dust and debris off inside cabinet surface. Also, make sure under side of cabinet is clean. 6. Place a washer inside the cabinet over each of the 4 holes you drilled. 7. Now, use your ruler or the paper ruler provided to measure the overhang height, plac- [K] ing your ruler vertically against the underside of the cabinet behind the overhang [K]. If this measurement is less than 1¾, you may skip step 9. If it is greater than 1¾, this number determines the number of spacers you need, using the SPACER MOUNTING GUIDE found below. WATCH ONLINE: www.cleancutdispenser.com/installation-and-use/spacer-mounting-installation SPACER MOUNTING GUIDE THROUGH CABINET INSTALLATION WATCH ONLINE: www.cleancutdispenser.com/installation-and-use/through-cabinet-installation IMPORTANT: Always wear protective glasses or goggles to prevent injury when drilling. 1. Clear counter top under installation area to avoid getting dust or debris on other appliances or items. Open cabinets and remove contents to make mounting easier. MEASUREMENT SPACER 1 ¾ or less None 1 13/16 1/16 1 15/16 13/16 MEASUREMENT SPACER 2 ¼ 2 1/16 ¼ + 3/16 1 3/16 ¼ + 3/16 8 9
8. Drop one of your 1 screws through each of the washers covering the holes in the cabinet, from inside the cabinet down. [L] NOTE: For spacer installation, you ll need to use longer screws. 3. Lift dowel rod to remove from device and dispose of empty cardboard tube from previous use (if any). 4. Insert the dowel rod through the center of a new paper towel roll. [M] 9. Place the appropriate number of spacers determined in step 7 on each screw so the appliance will be even with the front overhang [L]. NOTE: For spacer installation, you may require assistance (in mounting) in order to hold spacers in place while securing the appliance at the same time. If assistance is not available, use pieces of tape to hold the spacers in place while you position the appliance. 10. Once spacers are set (if necessary), hold CLEANCut and mounting bracket up and tighten screws into mounting holes to secure. NOTE: Always tighten screws to ensure the appliance does not move or shake during operation. Be careful not to over-tighten the screws to avoid damaging the mounting bracket. NOTE: If you wish to conceal the power cord, drill a ⅜ hole through the bottom of the cabinet fl oor at the rear and to the side of the cabinet. Now the power cord connector can be run down through the ⅜ hole and connected to the power jack. The power adapter can be plugged into a standard electrical outlet available inside the cabinet. If this outlet is not available then one can be installed by a qualified electrician. 11. Plug power cord connector into the power jack in the back of the appliance. Plug into standard electrical outlet. Extra cord should be hung over cord management hooks behind unit [SEE ILLUSTRATION H]. CAUTION: Make sure power cord does not fall into the roll. 12. Your CLEANCut appliance is now ready for use! For operating instructions, see the HOW TO USE section of this manual. 5. Once paper towel roll is loaded onto the dowel rod, place into the dowel cradle. NOTE: It is recommended that you place the roll into the cradle so that the paper comes up from the bottom front of the roll [N]. 6. Load end of paper sheet through paper path [N]. 7. Push unit up until the opening latch clicks to securely close. OPERATING INSTRUCTIONS 1. Place hand between LED sensors in the dispense zone. NOTE: The CLEANCut is designed to dispense the amount of paper towel you desire. For short sheets, briefl y hold your hand in the dispense zone. For longer sheets, hold your hand in the dispense zone for a longer period of time. 2. Once the desired amount of paper has been dispensed, remove hand. CAUTION: To prevent paper jams, do not try to remove the paper towel without cutting. The CLEANCut is designed to give you the perfect size sheet regardless of the roll s perforation. 3. To cut, place hand between LED sensors in the cutting zone. 4. Remove cut paper towel sheet from the bottom of the CLEANCut appliance. [N] HOW TO USE WATCH ONLINE: www.cleancutdispenser.com/installation-and-use/loading-and-operation LOADING INSTRUCTIONS 1. Pull opening latch to release the main body. 2. Push the main body down completely until it stops to ensure it is FULLY opened. CLEANING INSTRUCTIONS This product contains no user-serviceable parts. Repair should be done only by authorized service personnel. 1. Make sure the main body is opened or the power cord is removed before cleaning. 2. Small pieces of paper may remain in the paper path after numerous rolls are cut. 3. Clean with a mild, non-abrasive cleaner being careful not to soak the LED sensor windows. NOTE: Make sure pinch rollers are recessed to completely open the insertion slot [SEE ILLUSTRATION M]. NOTE: The CLEANCut appliance is equipped with a security feature to prevent operation while the unit is opened. 10 11
TROUBLESHOOTING WATCH ONLINE: www.cleancutdispenser.com/installation-and-use/tips-and-tricks PROBLEM POSSIBLE CAUSE SOLUTION CLEANCut does not dispense paper Power adapter is not plugged into the wall Power cord connector is not plugged into the power jack Main body is open Power cord is hitting roll Paper is jammed Make sure the power adapter is plugged into a live outlet Fully press power cord connector into the power jack Close the main body and make sure the opening latch is fully locked Use cord management hooks to keep power cord from hitting the paper roll Unplug the power cord connector then remove any jammed paper. Replug power cord connector PROBLEM POSSIBLE CAUSE SOLUTION Paper does not cut Paper roll does not fit in main body There is no paper in the paper path Paper is jammed Dowel rod is not seated in slots Main body is not fully open Some rolls are cut unevenly and may jam Make sure paper is dispensed so it is hanging out of the bottom of the main body Unplug the power cord connector then remove any jammed paper. Replug power cord connector Make sure dowel rod is fully seated in slots Push the main body completely down until the paper roll fits inside Try another roll Main body is not fully open Push the main body completely down to fully open A new brand of paper towel is not dispensing Roll may be smashed in shipping or storing Squeeze the roll back into a round shape Paper does not load First sheet is either curled or damaged Paper path is clogged Tear off the first sheet to make sure its flat Make sure the main body is fully open and clear any loose paper Moisture may cause the roll to be sticky Allow the roll to dry or use another Cutter is blocking the path Unplug and replug the power cord connector to reset cutter HELPFUL HINTS After the main body is plugged in and closed, placing your hand into the dispense beam side will activate the dispense roller. This can be done with or without paper in the unit. The cut operation however can not be activated unless the unit is loaded and can sense paper in the paper path. Once cut, you can remove the paper by easily pulling the paper out or by dispensing another sheet. Paper can be loaded so it enters the paper path from the top of the roll, but this usually causes the paper to curl to the back of the unit and makes it more difficult to judge the length. 12 13
NEED HELP? For service, repair or any questions regarding your appliance, call the appropriate toll free number on the cover of this book. DO NOT return the product to the place of purchase. Also, please DO NOT mail product back to the manufacturer, nor bring it to a service center. You may also want to consult the web site listed on the cover of this manual. Two-Year Limited Warranty What does it cover? Any defect in material or workmanship; provided; however, Smart Product Innovations liability will not exceed the purchase price of the product For how long? Twelve months after the date of original purchase What will we do to help you? Provide you with a reasonably similar replacement product that is either new or factory refurbished How do you get service? Save your receipt as proof of the date of sale Check our on-line service site at www.cleancutdispenser.com, or call our number, +1 (866) 599-7066, for general warranty service If you need parts or accessories, please call +1 (866) 599-7066 What does your warranty not cover? Damage from commercial use Damage from misuse, abuse or neglect Products that have been modified in any way Products used or serviced outside the country of purchase Glass parts and other accessory items that are packed with the unit Shipping and handling costs associated with the replacement of the unit Consequential or incidental damages (Please note, however, that some states do not allow the exclusion or limitation of consequential or incidental damages, so this limitation may not apply to you) 15
is a trademark of Clean Cut Int l, LLC, Juno Beach, Florida, USA SMART PRODUCT INNOVATIONS, INC. Copyright 2011 Smart Product Innovations, Inc. US Patent No: 6,994,408 2011-0315 E Made in China Printed in China