Customer Feedback Summary Seattle Of 3,174 customers surveyed, 2,115 responded Likely to Recommend 91% Meet Expectations? 95% Construction Quality 95% Schedule 88% Installation Crew 93% Problem Resolution 90% Recent Reviews & Published Comments Cassi L. Kenmore, WA Apr 19, 2018 Cynthia M. Duvall, WA Apr 14, 2018 Good quality work was done, a good final product. The extended process due to personnel availability, communication of prep expectations at/after walkthrough and handling of some resultant additional costs were not fully to our complete satisfaction. I am so very dissatisfied w the outcome of our $16,000.00 that we spent on our "lawn," as well as the service that we DIDN'T receive. The work was quoted as to have been completed within 1-2 days, yet at the end if a little over two months we were told is "was completed.". There is a very noticeable... ; Littleton, CO; Denver, Jerry H. Tacoma, WA Apr 13, 2018 I was impressed with the final outcome Page 1 of 6 report. Visit more about.
Al T. Snoqualmie, WA Apr 13, 2018 Sue O. North Bend, WA Apr 11, 2018 Christine H. Marysville, WA Apr 07, 2018 Sherri S. Marysville, WA Apr 05, 2018 Leona S. Apr 05, 2018 Very satisfied. We started with a blank slate as we had a side yard that wasn't even sodded. Our consultant, Andy, came out and spent a full morning with us going through a ton of options both from a design standpoint and walking through the materials available. He even created a scaled sketch to help visualize what... They are very good. They are very meticulous and know what they are doing. The paving crew is very qualified and good. I am amazed at the job. It is more than I asked. While the end product is beautiful and we will enjoy it and know that it will add value to our home, untunately, the process was not enjoyable at all. Designs, design changes, timing, communication, errors in orders and comments made could have been more professional and handled much better. System... The crew that worked on my project were wonderful. The driveway and ramp walkway looks beautiful! I've had a continual number of people dropping by my home to look at the work completed by and everyone made positive comments about the beauty of the work and how the project has improved... ; Littleton, CO; Denver, Page 2 of 6 report. Visit more about.
Jean R. Apr 05, 2018 Cheryle F. Renton, WA Apr 03, 2018 Sandy G. Mercer Island, WA Mar 22, 2018 Ralph S. Mar 13, 2018 Marge F. Marysville, WA Mar 13, 2018 The work was started ahead of schedule and completed in less than time scheduled. Jacob made some essential suggestions during the project, which I followed, and these made the final product better. Thank you your input.everything looks beautiful. My project is not yet complete after 2 months. The motor the pergola has gone out twice in one day, with the third motor coming and I have no idea when that will be installed. Also my lights stopped working after using them twice. The pavers are beautiful, but I want everything working like it should... Our walkway and patio project has exceeded expectations with exceptional service and professionalism from project conception through its completion. Quality work and products. I love my yard now! staff were timely, flexible and professional. The resulting retaining wall, benches, fire pit, lighting and patio exceeded our expectations. We would not hesitate to recommend to our friends and relatives and are excited to share what our patio looks like. ; Littleton, CO; Denver, Page 3 of 6 report. Visit more about.
Kitty W. Mar 09, 2018 Mason E. Auburn, WA Mar 07, 2018 George M. Feb 26, 2018 Bondalea S. Feb 18, 2018 Eric J. Lake Stevens, WA Feb 13, 2018 Klaus J. Snohomish, WA Feb 07, 2018 What a product! What a team! After spending several years in Germany and researching the past 4 years paver bricks to replace my aging driveway, I chose. I did this after watch them install pavers in our neighborhood. The prep stage coupled with the exact positioning of detailed... Everyone involved was very responsive, clear and courteous. Not to mention very efficient! We love our backyard and look ward to years of enjoyment. Our designer, Kurt, Project Manager, Jacob, and the entire installation crew did a great job in helping us to redesign the front yard of our house: replacing an old, crumbling service walk and steps with an accessible, gently sloping new paver walkway; renewing and extending our front patio; and walling... Every time I go outside I am so happy that I had this done. Beautiful I love the pavers look. Thank you so much. All parties, from design to project management to construction were involved through project completion. Design / build requests were accommodated as the project wound up. They came by today and corrected what we were unhappy with and we are now 100 percent satisfied. ; Littleton, CO; Denver, Page 4 of 6 report. Visit more about.
Mark L. Jan 22, 2018 Joyce E. Bothell, WA Jan 18, 2018 Michael B. Fife, WA Jan 15, 2018 Karen W. Jan 12, 2018 Lee L. Jan 10, 2018 Arlene H. Tacoma, WA Jan 04, 2018 Gloria P. Jan 03, 2018 They did a fantastic job with our project. The process from beginning to end went very smoothly and provided an excellent product. Project was completed on time without delays and looks wonderful I am very satisfied with the results. It looks very nice. There was a small design flaw, but once I pointed it out to them they were able to coup with it. Other than that everything is perfect. Superb workmanship and attention to detail. Adds value t my property beyond the dollar cost. A great job. Everyone was very accommodating, knowledgeable, and helpful. ; Littleton, CO; Denver, Page 5 of 6 report. Visit more about.
Marjorie D. Dec 27, 2017 Jeffrey R. Bellevue, WA Dec 14, 2017 Rick F. Kirkland, WA Dec 08, 2017 Dee H. Sammamish, WA Dec 08, 2017 From the beginning to completion of the project it was a positive The end result is quite impressive and I would not hesitate to recommend.marjorie Dawson Professional team and great end result They had an excellent design and quality of work. Working with Todd, Tracy and was our first experience using pavers, or putting in any kind of path or walkway. I am NOT a designer, but I did have a very specific idea in mind. That idea was; I wanted a path with curves, it had to include a unique design, and it had to looked like it... ; Littleton, CO; Denver, Page 6 of 6 report. Visit more about.