At Wolseley, our success lies in the trusting relationships that our people have developed with customers throughout Canada. We ve made it a priority to recruit the best people, and we invest in ongoing training and development so that our experienced teams can help thousands of customers with their day-to-day requirements, special jobs and longer-term projects. With a vast inventory of products from top manufacturers we are able to satisfy the needs of customers through a coast-to-coast network of over 220 branches supported by a streamlined supply chain.
Our on-the-ground supply capability and broad national reach means we deliver anywhere in the country often the same day OUR GOAL IS TO SERVICE your product needs knowledgeably, accurately and on time DISTRIBUTION NETWORK Our association with all of the major manufacturers in the plumbing and HVAC/R industry means that we can offer the industry s most popular brands. Wolseley Canada is the leading wholesale distributor to plumbing, HVAC/R, waterworks and industrial markets in the country. Our branches stock thousands of SKUs with immediate availability in large, small, and remote locations, while our hubs stock tens of thousands of products for next-day delivery. This, backed up by more than 1.5 million square feet of warehouse and distribution space, allows us to carry the breadth and depth of inventory needed to keep our customers jobs moving, around the corner and coast-to-coast. the best local distributor 2 3
We provide products when and where you need them to improve your productivity We ve got what you need, when and where you need it WATERWORKS PLUMBING SERVICE CONVENIENCE We are a national leader in providing waterworks products and services to the municipal, heavy construction water, and waste water sectors. We are proud of the fact that our people are known for their technical knowledge, expertise and efficient customer service. We know that time is money and our goal is to provide the service and solutions that will help our customers deliver their projects on time and on budget. With 24/7 after-hour services, you can count on our staff of professionals to go the extra mile to provide solutions and to source products for your complex projects. INDUSTRIAL Wolseley Industrial leverages the strength of the two founding Wolseley Canada divisions: Meridian TM, which specializes in valves, valve actuation, pipe, fittings and flanges; and the Engineered Pipe Group, which offers total solutions for all HDPE projects. Wolseley Industrial provides integrated product sourcing and services via an established major-project management team that has successfully completed both international and domestic projects. With a growing network of more than 120 branches across Canada, we are able to service our customers with a product offering of over 150,000 SKUs, ranging from basic pipe to elegant bath and kitchen fixtures carried in our luxury showrooms. Our alliances and buying power with all of the industry s major manufacturers gives our customers the winning advantage of endless product selection. HVAC/R Our HVAC/R professionals have superior technical support, training and consistently high levels of customer service. We offer a vast array of HVAC/R products and parts including heating and cooling equipment, air quality, energy management, gas fireplaces, and water heaters and parts from all leading manufacturers. We provide products, when and where you need them, to improve your productivity and avoid costly downtime. We employ experienced, knowledgeable and dedicated individuals who take pride in their customer service relationships. They re always willing to go the extra mile when tracking down the supplies you need among the industry s largest selection of products, including difficult to source items. FAST, FRIENDLY SERVICE Come in and tell us about your project and we ll provide you with knowledgeable advice and product recommendations so that you can get everything you need to get the job done. Helpful support our inside sales and counter staff can provide product recommendations, install techniques and helpful troubleshooting solutions. SERVICE, CONVENIENCE + PRODUCT SELECTION CONVENIENT DELIVERY OR PICKUP OPTIONS We will deliver to your shop or job site, or you can pickup your order at the branch. And if you are tight on time, place your orders online so that we can pull your order in advance and have your materials waiting for pickup. ONLINE ORDERING WITH WOLSELEY EXPRESS Place your order online, anytime day or night, and we will pull everything together for delivery to your location or shop, or you can pick up the order at any area branch. PRODUCTS Come visit one of our branches where you will find the latest products from today s best manufacturers. We have what you need, from finished products and PVF to repair parts and tools. Plus, - take part in our vendor training and product demos held throughout the year to help keep you up to date on all the latest how-to s and product offerings. 4 5
Online access Easy. Fast. Secure. wolseleyexpress.com WOLSELEY CANADA has luxury showrooms across Canada operating under Kitchen & Bath Classics, Vague & Vogue, TAPS, and our new flagship location Wolseley Studio in Calgary OUR CONSULTANTS We know our people make the difference in providing a quality shopping experience. Our consultants offer superior product expertise, an in-depth understanding of the design build process, and a passion for helping our clients find just the right solution to their projects. Our never-ending commitment to quality and excellent customer service has earned the trust and loyalty of our customers. Our showroom consultants work to your build and design product specifications while providing insight on product quality and design ideas. Our people will add value to any home project and to your home building process. WHO WE SERVE Working in partnership with home builders, contractors, designers and homeowners, Wolseley showrooms continue to be among the top destinations for plumbing fixtures in Canada. We showcase top trusted brands, and have recently adding lighting and appliances to select locations. Our proven reputation for knowledge, expertise and commitment to training our team of sales and customer service specialists, has helped us attract and retain customers that are among Canada s best companies. Wolseley s goal is to continuously evolve so that we stay ahead of the market trends and meet the ever-changing needs and demands of our customers. Your online solution for plumbing and HVAC/R products Get 24/7 access to your account online where you can view and order products, track order history, build custom lists, view invoices and statements and make payments through Wolseley Invoice Gateway. As a registered Wolseley Express customer with Account Access, you will automatically have access to Wolseley Invoice Gateway. Contact your local credit representative at customercare@wolseleyinc.ca or call us at 1-888-419-9969 and speak to a credit rep who will activate your account. Use the Wolseley Express App to place orders directly from your iphone! The Wolseley Express App lets you search our catalogue, find a branch, build your My Lists, add products to the shopping cart, and place orders virtually anywhere you have an Internet connection. Download the Wolseley Express App today at https://www. wolseleyexpress.com/mobile.aspx. Did you know that Wolseley now offers Bar code scanner solutions? Wolseley offers bar code scanner solutions, including the ability to scan product bar codes from the Wolseley Express App! With the click of the mouse you can convert your My Lists into print-ready bar-code templates, making it easy to create product booklets or labels. Use the Wolseley Express App on your smartphone, or a traditional wired or wireless bar code scanner to scan products right into the shopping cart. Express 6 7
Special Olympics Wolseley offers 72 Online Learning Modules through Wolseley Express Wolseley Canada supports the communities in which we all live and work, and is a proud sponsor of Special Olympics Canada, an organization dedicated to enriching the lives of Canadians with an intellectual disability, through sport. Wolseley employees across the country volunteer countless hours to a wide variety of events that help make Special Olympics Canada a huge success. Please visit the Special Olympics Canada website at www.specialolympics.ca for more information. We ve worked closely with some of the industry s top vendors to produce over 72 online learning modules targeted at plumbing, HVAC/R, waterworks and showroom markets. Training, for yourself or your employees, can be easily accessed on the Wolseley Express site. ABOUT US wolseleyinc.ca SHOP ONLINE wolseleyexpress.com