PG&E Gas Control Training and Qualification Program

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PG&E Gas Control Training and Qualification Program 1

About Me Alfred Robert Musgrove, Manager of CRM Processes and Training 20+ Years in Gas System Operations Implemented Gas Clearance Process Training for field, engineering and control room personnel Management of CRM SCADA Alarm Database Team consists of Gas Engineers, Operations Specialists and Compliance Analysts Team members are Certified Technical Trainers (CTT+), Technical Document Writers and have Lean Six training

PG&E Background Serves approximately 15 million people throughout a 70,000-squaremile service area Operates approximately 6,800 miles of gas transmission pipeline~ 42,000 miles of gas distribution pipeline 4.3 million natural gas customer accounts. Deliver 970 BCF/year Approximately 105 BCF of gas storage Approximately 203,000 HP of compression Gas System Operations Safe and Reliable Operations of Transmission and Distribution 24X7

Gas Storage System Malin Wild Goose Storage 1200 MMcf/d withdrawal 650 MMcf/d injection Lodi Storage 850 MMcf/d withdrawal 800 MMcf/d injection Pleasant Creek Wild Goose Central Valley GS PG&E Storage Mission Path McDonald Island, Los Medanos & Pleasant Creek Fields 2010 MMcf/d withdrawal 450 MMcf/d injection Gill Ranch 650 MMcf/d withdrawal 650 MMcf/d injection Los Medanos Lodi McDonald Island Central Valley NGS 300 MMcf/d withdrawal 300 MMcf/d injection Gill Ranch Topock

Introduction

The Three Pillars of our Gas Control Strategy Co-Located Control Center Transmission Distribution Dispatch Control Philosophy from + Monitor and + = Respond to Predictive and Proactive Real Time Risk Mitigation Process Visibility Control Front Line for Public/ Employee Safety and System Reliability

PG&E Gas Control Roles and Control Room Structure 7

Control Room Structure Sr. Manager GTCC Manager GTCC Supervisor GDCC Supervisor GDCC Supervisor Senior Gas System Coordinators Gas System Operators Senior Distribution Gas System Operators Distribution Gas System Operators Gas System Coordinators

Gas Control Room Roles Transmission Senior Gas System Coordinator Gas System Coordinator Gas System Operator Distribution Senior Distribution Gas System Operator Distribution Gas System Operator

Control Room Structure The structure of our control room is designed with efficiency in mind Transmission and Distribution operators are located on the North and South sides of the control center Gas leadership and Clearance Coordinators are situated in the back of the operation Communications Specialists and Planning Engineers are centrally located between transmission and distribution to provide support

PG&E Gas Control Evolution of Philosophy and Culture 11

New Control Room Training Philosophy

New Control Room Training Philosophy Golden Rules: Operate the Pipeline Safely (Know your MAOPs) Meet Minimum Pressures Make Scheduled Rates (Volumes) Operate System Efficiently

New Control Room Training Philosophy We need a training program for the operators, by the operators

New Control Room Training Philosophy Regimented Learning Objectives Gas Basics and Fundamentals Built with Operator Qualified Control Room Personnel, Engineering and Maintenance Experts Geographic-based Gas Operations System training Operational Controls Philosophy Alarm Philosophy and Management Console specific role and responsibility focused Gas system oriented training for normal, abnormal, and emergency operating conditions Certified Technical Trainers (CTT+) deliver instructor led training

New Control Room Training Philosophy Task Analysis Learning Objectives Knowledge & Skill Assessments Content

New Control Room Training Philosophy Leak Scenario Training Lessons Learned, Simulation and Hypothetical Drills Situational Awareness

A Change in Culture No Regrets! Operator Involvement Active Communication

A Change in Culture Stop the Work! Speak up culture! Field Training Boot Camp Corrective Action Program (CAP)

PG&E Gas Control Training Programs 20

Gas Control Room - Transmission Training Transmission Gas System Operator (Union) 12 Modules 18 Month Apprenticeship Gas System Coordinator (GSC) 12 Modules Gas System Coordinator Training Advanced GSC Training Senior GSC 12 Modules SGSC Training Advanced SGSC Training ILT 1.1 SCADA Basics ILT 1.2 Process Control ILT 1.3 Alarm Management ILT 2 Gas System Overview ILT 3 Topock to Kettleman ILT 4 L400 and L401 ILT 5 Kettleman to Milpitas ILT 6 Sacramento Loop ILT 7 Hollister and Central Coast ILT 8 Stockton, Fresno and Bakersfield ILT 9 Milpitas to SF Peninsula ILT 10 North Bay North Coast ILT 11 Brentwood Antioch SP3 San Pablo ILT 12 Brentwood to Irvington

Gas Control Room Distribution Training Distribution Gas System Operator - DGSO (Union) 10 Modules 18 Month Apprenticeship Senior DGSO (Union) Must have completed Apprenticeship SDGSO Training Program 6 Months DGSO-0101 Gas Basics DGSO-0102 Control Room Management DGSO-0103 Gas Systems & Operations DGSO-0104 Gas Distribution Clearances DGSO-0108 Emergency Response Basics DGSO-0105 Monitoring DGSO-0106 Gas Planning DGSO-0107 Damage Prevention DGSO-0109 System Control DGSO-0110 Remote Control

Advanced Gas Coordinator Programs Major Activities Integrated program for Gas Coordinators to become practiced in work context (post- ILT) for: Decision making Prioritizing/Critical thinking Giving direction Resolving conflict/building trust Collaborating Notification/Communication Develop Leadership and Analysis Abilities Build Working Relationships Scenario Based Learning

Scenario: L-300A Dig In incident November 13, 2015 15:32 T=0 Dig In, line rupture, MP 271 Bakersfield Tap Pressure 15:43 T=11 Remote close Bakersfield Tap MP 284. 16:10 T=38 L-300A Pressure < 50 psig. 15:42 T=10 Phone call from Bakersfield Division reporting line hit. 15:32 T=0 Dig In, line rupture, MP 271 Kern River flow PGE to SOCAL Kern River Pressure PLS-4A D/S Pressure 15:33 T=1 Kern River Station Backflow Alarm MP 281. 15:37 T=5 Kern River Station Remote Shut in Division busy closing manual valves closer to leak. 15:44 T=12 Remote close PLS-4. Kern River flow SOCAL to PGE 0.8 Hi Hi 0.1 Hi 15:33 T=1 Kern River Station Backflow Alarms Initial pressure drop rates, psi/min: MP 284 Bakersfield Tap = 12 MP 281 Kern = 50 MP 271 Rupture MP 256 PLS-4A = 9

Leak Scenario: Severe line rupture near Monroe Station 2c. College Ave flow alarm not configured. 1. Multiple SCADA Lo Lo alarms could occur: Adobe = 250 psig (one alarm) Cotati = 230 psig (one alarm) Monroe = 200 psig (4 alarms) Madrone = 230 psig (6 alarms) Santa Rosa Compressor = 195 psig (2 alarms) 2b. Nearest U/S flow meters are at Adobe: M-1 on16 L-21D Hi Hi = 2.7 MMSCFH. M-3 on l2 L-21C Hi Hi = 2.7 MMSCFH. Leak and Alarm Scenario #1 Severe line rupture near Monroe, not sure which side. 2a. The flow meter at SR compressor should indicate whether the leak is U/S or D/S of the compressor station. 3. Multiple RCV alarms occur: V-16, V-51.41, V-8 alarm at 160 psig and/or -10 psi/min. Six RCV alarms at Madrone might also be received. Alarm Alarm Alarm

Gas Control Room T & D Training Control Room Management (49 CFR 192.631) Gas Clearance Training Gas Emergency Response Training Fatigue Mitigation/Management Training

CRM Architecture TD-4436S TD-4436P-01 TD-4436P-02 TD-4436P-03 TD-4436P-04 TD-4436P-05 TD-4436P-06 GSO Control Room Management Information Management Personnel Fatigue Mitigation Alarm Management Management of Pipeline Changes Evaluating Operational Experiences Gas T&D Training Programs

Gas Control Operator Qualification August 2017 28

Gas Control Room Operator Qualification Code OQ Title Task Guidance Work that CAN be performed OQ-1202 Start / Operate / Stop Remote Compressors The remote starting and stopping of a compressor. Requires knowledge of motor startup/shutdown, valving configuration procedures. Start, Operate, Stop compressor remotely Gas Control OQ-1505 Gas Control Monitor System Conditions Active monitoring of both the gas transmission and distribution systems during normal, abnormal and emergency operating conditions. GTCC and GDCC monitor and react to gas system conditions OQ-1702 Remote Valve Operations The remote operation of valves on the gas transmission system. GTCC remote valve operation. Open/Close

Gas Control Strategy & Support Technology and Tools August 2017 30

Video Wall Provides situational awareness to anyone who walks in Control Room Shows where focus should be concentrated in event of an emergency Complete overview/snapshot of our system

Telvent SCADA System Gas Control upgraded SCADA system from Citect to Telvent based on the CFR 192.631 CRM to incorporate API 1165 Recommended Practice for Pipeline SCADA Displays. Using grayscale background, clear images for common objects and actions, and color only when necessary, the displays provide high level of situational awareness. Benefits of upgrading the SCADA systems provides a higher level of safety by providing better situational awareness and improving operational efficiency 32

Alarms Alarm Philosophy Alarm Definition and Rationalization Intelligent & compound alarming Rate of change alarms

EM Tool

Smart Board

TAMI

Questions? August 2017 37

Muchas Gracias! August 2017 38