Confused by standards Standards for social alarms Chris Dodd Strategic Development Director Chair of the BSI Technical Committee for Social Alarms Convenor (Chair) of the CENELEC technical committee for social alarms
What is a standard? In essence, a standard is an agreed way of doing something. It could be about making a product, managing a process, delivering a service or supplying materials standards can cover a huge range of activities undertaken by organisations and used by their customers Consensus based documents Produced by recognised bodies Voluntary use for collective benefit Standards are not mandatory Laws or regulations may refer to standards Conformity may be claimed Contractual requirements
Top selling standards from BSI 1 2 3 4 5 6 7 8 9 10 PAS 55-1:2008 - Asset Management BS 25999-2:2007 - Business continuity management BS 10012:2009 - Data protection BS 8300:2009+A1:2010 - Design of buildings and their approaches to meet the needs of disabled people BS EN 16001:2009 - Energy management systems BS EN ISO 14001:2004 - Environmental management systems BS 9999:2008 - Code of practice for fire safety in the design, management and use of buildings BS ISO/IEC 27001:2005 /BS 7799-2:2005 - Information technology. Security techniques. Information security management systems BS 10008:2008 - Evidential weight and legal admissibility of electronic information BS EN ISO 13485:2003 - Medical devices. Quality management systems
Developing standards CENELEC is a European regional standards organisation that together with its sister organisations CEN, the European Committee for Standardization, and ETSI, the European Telecommunications Standards Institute, compose the European Standards Organisations (ESOs) that are officially recognised by the European Commission. In the European Union, only standards developed by CEN, CENELEC and ETSI are recognised as 'European Standards'. CENELEC closely cooperates with CEN and ETSI creating both standards requested by the market and harmonized standards in support of European legislation. CEN, CENELEC, ETSI are the regional mirror bodies to their international counterparts, i.e. ISO (the International Organization for Standardization), IEC (the International Electrotechnical Commission) and ITU-T (the International Telecommunication Union, telecommunication standardisation sector) respectively 4
Technical commitees A Technical Committee (TC) is a technical decision making body established by the Technical Board (BT) with a precise title and scope, to prepare CENELEC publications The members of a Technical Committee are the CENELEC national members (National Committees) who appoint delegates to participate to TC Technical Committee 79 is focussed on preparing standards for intruder, access control, fire alarm systems, CCTV, social alarm systems as well as their communication systems A Working Group (WG) is established by a Technical Committee to develop standards in specific areas. TC79 has 15 working groups with Working Group 4 (WG4) focussed on social alarms Experts are normally appointed by national committees to serve in a personal capacity. WG 4 has 10 members from across the EU 5
Standard making process DRAFTING - An adopted standardisation project is allocated to a CENELEC Technical Body (experts) for the drafting of the standard at European or international level ENQUIRY - When a suitable draft is available, it is submitted to the NCs for CENELEC public enquiry, a procedure, which lasts 5 months NATIONAL COMMITEES - During this national consultation period, National Committees will liaise with their stakeholders (industry, federations, consumer associations, certification bodies, etc.) to constitute a national viewpoint on the draft. These national viewpoints or comments are forwarded to the technical body working on the draft for further consideration and possible incorporation in the draft. The resulting improved draft can then be submitted to a voting procedure VOTING - The vote usually takes 2 months. At this stage the members have weighted votes corresponding to the size of the country they represent. For instance, the larger countries like France, Germany, Italy and the UK have 29 votes each while the smallest ones have three weighted votes APPROVAL - Adoption by weighted vote: RATIFICATION AND PUBLICATION OF THE EUROPEAN STANDARD (EN) - After ratification by CENELEC, each NC adopts the European Standard as an identical national standard and withdraws any national standard, which conflicts with the new European Standard. Hence, one European Standard becomes the national standard in the 31 member countries of CENELEC
National commitees BSI is recognised as the UK National Standards Body (NSB) by the UK Government BSI status is as the UK member of the international standards organisations, ISO and IEC; the European standards organisations, CEN and CENELEC; and as the National Standards Organisation (NSO) participating on behalf of the UK in ETSI Mirrors the structure of CENELEC with GW/1 covering Alarm systems with a number of technical committees focussing on specific areas. Made up of representatives from industry bodies, research and testing organisations, local and central government, consumers and standards users GW/1/12 is the technical committee responsible for social alarms within the UK. It role includes: Nominating experts and delegates to participate at a European level 7 Produce national comments in response to drafts or enquiries Recommending how the UK should vote Developing British Standards not covered by international standardisation
Social alarm standards BS EN 50134-1 2002 System Requirements This standard specifies the minimum requirements for a social alarm system BS EN 50134-2 2000 Trigger Devices (currently under review) This standard specifies the requirements for manually and automatically activated trigger devices transmitting a triggering signal. This standard specifies the requirements and tests for trigger devices forming part of a social alarm system. BS EN 50134-3 2012 Local Unit and Controller Applies to local units and controllers that receive an alarm triggering signal from manually or automatically activated trigger devices and convert this into an alarm signal for transmission to the alarm receiving centre or an alarm recipient. 8
Social alarm standards BS EN 50134-5 2004 Interconnections and Communication Specifies the minimum requirements for the interconnections and communications within a social alarm system Availability, radio frequency, audio, transmission time, fault reporting BS TS 50134-7 2003 Application Guidelines (currently being revised) This standard provides recommendations to service providers (and their sub-contractors) for effective and efficient management policy and procedures for installing, testing, operating and maintaining a social alarm system, including technical facilities and organising assistance 9
BS EN 50134-3 2012 Local Unit and Controller Standard includes: Functional requirements Tests Power supply Two way speech Alarm processing Fault reporting Operating controls Marking Documentation 10
BS EN 50134-5 2004 Interconnections and Communications Standard includes: General requirements Interconnections Radio spectrum access Communications Tests Alarm transmission times Transmission paths Determining availability 11
BS TS 50134-7 2003 Application Guidelines Standard includes: Contract with user Installation Alarm receiving services Testing and maintenance Response arrangements Visits to the user Operational records Sub-contract delivery services Staffing Risk management 12
Current WG4 work programme IP protocol for Social Alarms New work item for a European standard ensuring reliable IP-based communication suitable for existing and upcoming social alarms As it stands there are already a number of existing IP protocols; at least 5 at the last count. Revision of Part 2 Trigger Devices Process well advanced with enquiring in early 2014 Potential for some significant changes Mobile devices Report return to normal state Revision of Part 7 Application Guidelines Have found it difficult to engage with representatives of providers especially in the UK 13
Other relevant standards BS 8521:2009 - Specification for dual-tone multi-frequency (DTMF) signalling protocol for social alarm systems Specifies requirements for the transfer of information and controls within a social alarm system, by means of dual-tone multi-frequency (DTMF) tone signals via the public switched telephone network EN 50136-1-1 1998 - General requirements for alarm transmission systems Alarm transmission systems and equipment. General requirements for alarm transmission systems BS 5979:2007 - Remote centres receiving signals from fire and security systems. Code of practice Recommendations for the planning, construction and facilities of manned and unmanned remote centres, and for the operation of alarm receiving centres BS EN 50518- parts 1,2 & 3 - Monitoring and alarm receiving centre Location and construction, technical requirements, procedures and requirements for operation 14
Use of standards Voluntary status of standards Manufacturers or suppliers declarations of conformity Third party attestation of conformity Suitability of standards Standards for public sector procurement contracts 15
Getting involved There are currently 1,350 BSI committees with approximately 10,000 members All Committee Members give their time and expertise on a voluntary basis often with the support of their employer or trade association Most committees only meet a few times each year but some members also represent the national view at European and international meetings abroad BSI provides training in standardisation issues, processes and bodies for all Committee Members and Chairs It is a requirement of BSI s bye-laws that all national committees are representative of the interests of users, manufacturers, government departments and other bodies concerned with their work If you are interested in participating in the work of a national or an international committee, please contact cservices@bsigroup.com who can put you in touch with the relevant person to discuss how this can be achieved 16
Thank you chris.dodd@tunstall.com Useful sites bsigroup.co.uk cenelec.eu