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EN Operating instructions TopGas classic (12,18,24) Hoval United Kingdom Hoval LTD Northgate Newark Nottinghamshire NG24 1JN Phone: +44 1636 67 27 11 Fax: +44 1636 67 35 32 Hoval Export Hovalwerk AG Austrasse 70 9490 Vaduz Principality of Liechtenstein Phone: +423 399 24 00 Fax: +423 399 26 18 4 205 534 / 00-10/07 Subject to modifications

Table of contents 4 205 534 / 00 1. For optimum use of the heating system, read the operating instructions!...3 1.1 Important addresses and telephone numbers... 3 1.2 Key to symbols used... 3 1.3 System data... 4 1.4 Calculation basis... 4 2. Safety information...5 2.1 Safety precautions... 5 2.2 Intended purpose... 5 3. Customer service...6 4. Functional principle of the heating system...7-8 5. System start-up...8 5.1 Checks prior to start-up... 8 5.2 Switching on the system... 8 6. Heating system control...9 6.1 Operating elements of the boiler control panel / basic control N4.3... 9-10 6.2 Operating elements of the heating control RS-OT... 11-12 6.3 Operating elements of the heating control TopTronic T/N... 12-13 7. Check list in case of faults...14 8. Checking the water level...15 9. How you can save energy...16 10. Hoval Service / Sales program...17

4 205 534 / 00 1. For optimum use of the heating system, read the operating instructions! 1. For optimum use of the heating system, read the operating instructions! These instructions will provide you with all the information you need for an optimal use of your heating system. An optimally adjusted heating system can not only save you a lot of grief, but also a lot of money. 1.1 Important addresses and telephone numbers Heating installer:...... Plumbing installer:...... Electrical installer:...... Chimney inspector:...... Fuel supplier:...... 1.2 Key to symbols used i Instruction: Result: Note: Safety information: Warning information: Prompts you to carry out an action Shows the expected reaction to your action Provides important information Indicates an immediate hazard to persons Indicates danger to machines and installations ENERGY Energy saving tip: Provides energy saving information 3

1. For optimum use of the heating system, read the operating instructions! 4 205 534 / 00 1.3 System data To be completed by the installation engineer!! Order no.:... Boiler type:... Heating pump type:... Heating regulator type:... Mixer component type:... Water heater type:... Hot water sensor: Yes No Thermostat: Yes No Gas type: natural gas H natural gas L liquefied gas Neutralization equipment: Yes No Condensate pump: Yes No Outside temperature sensor: Yes No Room temperature sensor: Yes No Room air dependent: Yes No Room air independent: Yes No Number of heating circuits: 1 2 3 4 Heating circuit HC =... Heating circuit MC1 =... Heating circuit MC2 =... Heating curve value HC =... Heating curve value MC1 =... Heating curve value MC2 =... 1.4 Calculation basis Lowest outdoor temperature:... C Heat demand:... kw Max. flow temperature:... C 4

4 205 534 / 00 2. Safety information 2. Safety information In the event of danger! Interrupt the flow of fuel (gas) and cut off the power supply If you smell gas! Do not smoke No open fire Avoid sparks Do not switch on lights or other electric appliances Open windows and doors Close the gas shut off valve Contact the heater company/licensed installer Observe the safety guidelines on the gas counter Observe the safety guidelines of the heater company If you smell exhaust gas! Switch the system off Open all windows and doors Notify a specialist heating firm Fresh air supply Fresh and exhaust air openings must not be closed. Closure of fresh air supply openings may lead to incomplete combustion and in turn to the production of poisonous gases. This does not apply if your system is operated independent of boiler room air. Commissioning of a newly installed system may only be carried out by a qualified installer.the installation control must be completed prior to commissioning -see chapter 5. 2.1 Safety precautions Checking the water level - see page 15 Always keep the room in which the boiler is ocated clean and turn off the burner before starting the cleaning to avoid any faults due to dusty combustion air. Corrosion prevention: Don t use sprays, solvents, purifying agents, colours, glues etc. close to the boiler. These substances may cause corroision in the boiler and the flue gas pipe. 2.2 Intended use i Intended use: The TopGas boiler may only be operated with the fuels indicated in the Information/ Installation instructions. The heat produced must be carried away by the heating water. All boiler openings must be closed during operation. 5

3. Customer service 4 205 534 / 00 3. Customer service i You should read these instructions thoroughly before the system is commissioned! Dear Customer, With the Hoval TopGas you have acquired a product manufactured according to the stateof-the-art and highest quality standards. Please ensure that the delivery is consistent with your order and check it is complete. Also check for possible damage in transit and inform the nearest Customer Service centre if there is any. For insurance reasons it will not be possible to accept any subsequent claims. For the correct installation and operation of your Hoval TopGas, all applicable laws, regulations and standards must be complied with; in particular the regulations of the respective energy supply company. In case of queries, please contact your specialist installer or the nearest Hoval Customer Service centre. Assembly or installation of the heating boiler may only be carried out by trained personnel of an approved installation company. Before starting the boiler for the first time, an installation inspection and approval of the overall installation by the installer are required. To guarantee safe and trouble-free operation, operate your Hoval boiler only according to these operating instructions. The boiler may only be used for its intended purpose and fuels for which it is suitable on the basis of its design and for which it has been approved by Hoval. Do not carry out any changes to the system, otherwise all claims under the guarantee will be invalidated. Conversion kits are to be installed and the installation approved by authorised installers or by the Hoval Customer Service. The reliable and safe functioning of a gas boiler, as well as the achievement of an optimal effectiveness and clean combustion are only possible and guaranteed if the system is maintained and cleaned at least once every year. In the event of a fault or in case of damage, please contact the Hoval Customer Service to inquire about the necessary repairs. In the meantime, shut down the unit to avoid any damage. With the acquisition of a Hoval unit you also obtain a comprehensive guarantee protection, as indicated in the guarantee conditions of the guarantee pass for your unit. This guarantee is, however, dependent on the observance of the operating and installation instructions and on compliance with the applicable legal regulations. Non-compliance with the above will invalidate all liability and warranty claims against Hoval. Provided it is used correctly, your Hoval boiler will ensure you enjoy a well heated home for many years. The Hoval Customer Service If you have any doubts in regard to the operation of your Hoval boiler, or minor faults affect its correct functioning, please contact the nearest Hoval Customer Service centre. A telephone call is often enough when it comes to solving small problems. Our trained Customer Service staff will do everything in their hands to help you. If a fault can not be solved in this way, a service technician will visit you in order to solve the problem. We hope you understand that, except in urgent cases, this is not always immediately possible. Take advantage of the offer of the Hoval Customer Services for extending the service life of your Hoval boiler, and ask for a service agreement. Your Customer Services advisor will be pleased to give you information. You will find the addresses on the last page.. 6

4 205 534 / 00 4. Functional principle of the heating system 4. Functional principle of the heating system Component Gas heating boiler Water heater Function Burns natural gas safely without harming the environment. Removes heat from the exhaust gas generated by combustion and transfers it to the heating water. It holds a reserve of domestic hot water for consumption (e.g. for showering). Boiler control Controls and monitors operation of the heating boiler. Ensures that, whatever the temperature outside, the room temperature is as required in an optimum and fuelefficient manner. Radiators, underfloor heating Delivers the heat from the heating water to the room. Heating pump Pumps the heating water from the boiler to the radiators and back to the boiler, where it is heated up again. Mixer valve Manometer Changes the heater flow temperature by mixing in colder heater return water (water that flows to the radiator), so that the desired room temperature is achieved regardless of the outside temperature. Indicates the water pressure in the heating system. Vent Ensures that only heating water and no air is in the system or heaters. Safety valve Prevents pressure in the system becoming excessive. Membrane expansion vessel Keeps the pressure in the system constant. 7

4. Functional principle of the heating system / 5. System start-up 4 205 534 / 00 Chimney, flue system Radiator(s) or underfloor heating where fitted Water heater Heating boiler 5. System start-up i Commissioning of a newly installed system may only be carried out by a qualified installer. A full installation check must be completed prior to start-up. - Press On/Off to switch the appliance off (LED dark), water pressure is displayed! - Open the shut-off valve of the heater flow and return. - Open the shut-off valve of the gas line that leads to the boiler - Turn on the main switch outside the boiler room (if available). Frequently the heating system has an additional safety switch that only disable the gas burner. - Before commissioning the TopGas the stench trap (siphon) in the condensate drain pipe must be filled with water. 5.1 Checks prior to start-up Check the water level in the heating system. i The heating system must be filled with water and all the air removed. Observe the regulations regarding antifreeze and water treatment. Open the shut-off valves in the flow and return lines. Check the fresh air supply to the heating system. Check the settings for the operating modes. 5.2 Switching on the system Open the gas valve. Turn on the main switch. Set the boiler control unit to the desired operating mode and temperature. 8

4 205 534 / 00 6. Heating system control 6. Heating system control 6.1 Operating elements of the boiler control panel / basic control N4.3 Normally the user does not need to change the basic control settings. All necessary settings have been adjusted by the installer or at the factory. On/Off button (Appliance Off displays water pressure) in the edition "classic" without function Service display + / - (change values) Reset button Operating mode / target value setting / actual value display During normal operation the operating mode is displayed by the LEDs (DHW / HT) The following can be adjusted by pressing the temperature selection button: - Max. Temperature for heating operation (adjustable by using the -/+ button, the value selected here also limits the target value transmitted via the OT bus) - Target value for warm water (adjustable by using the -/+ button, an overlay with the values from the OT bus is possible) Service button (if this button is pressed during normal operation, the actual value of the current operating mode of the boiler is displayed in the two-digit display) Operating Status Display in the Service Display - Operating Status Off, water pressure display The appliance receives voltage, the heating operation and the DHW mode are switched off, but the freeze protection is active. The actual water pressure, which does not cause a reaction in any of the operating modes, is displayed for information only. Off, no heating requirement The appliance is ready for operation and will be turned on immediately when there is a heating or DHW requirement 0 1 After-Run Time Pump in Heating or Hot Water Operation After operating the boiler in the heating or DHW mode, the pump continues to run. Target Temperature Reached Should the desired target temperature including the potentially added offset be exceeded, the burner turns off. 9

6. Heating system control 4 205 534 / 00 2 3 4 Self-Test The burner regularly checks the connected sensors. During this self-test, the burner does not execute any other tasks. Ventilation, Exhaust Ventilation During the ventilation and the exhaust phase, the number 3 is shown in the display. Ignition During the ignition process the number 4 is shown in the display. If there is an aborted start, then a new start will be attempted according to the diagram in item 1.h. A total of 4 start attempts are permitted before the unit registers a malfunction. 5 6 7 Operating Mode Heat During the heating operation the target temperature is shown in the two-digit display. If the service button is pressed during the heating operation, the actual temperature is displayed. Operating Mode Hot Water During the DHW operation the display shows the target temperature. If the service button is pressed during the heating operation, the actual temperature is displayed. Warm Water Heating Operation in Comfort Mode (only TopGas combi) or Freeze Protection If freeze protection is active or if the heat exchanger is heated to a set temperature for the comfort mode, then 7 is shown in the display. 10

4 205 534 / 00 6. Heating system control 6.2 Operating elements of the heating control RS-OT 9 8 7 6 2 3 4 5 Key Designation Function 2 Daytime room temperature Set the daytime room temperature. 3 Reduced room temperature Set the night time room temperature or reduced heating. 4 5 6 7 8 DHW temperature Rotary pushbutton Information key Heating curve set-up Operating mode selection key Holiday Absence Party Automatic Summer Constant heating Set the domestic hot water temperature. Manual DHW reloading. Change the values by turning. Confirm the values by pressing. Function selection by pressing and turning. Show the operating data on the display. Return to the basic display without saving the values. Set the heating characteristics Select the operating modes Turn off the heating system during the holidays (frost protection) Temporarily switch off heating Extended heating Automatic heating according to the preset heating times = normal heating only DHW; heating off Constant heating mode Reduced heating Constant reduced heating mode Standby System switched off - frost protection activated 11

6. Heating system control 4 205 534 / 00 Key Designation Function 9 Display The basic display shows the day of the week, date and time of the day, as well as the room temperature. 1 2 3 4 5 6 7 Possible readouts: 1 Active heating time 24h 2 Weekday display 3 Display of the active operating mode and the clock programme 4 Time of the day 5 Selected operating mode 6 Date / Day / Month / Year 7 Boiler temperature and room temperature 6.3 Operating elements of the heating control TopTronic T/N 9 (in the wall enclosure) 10 8 7 6 5 11 4 3 2 Key Designation Function 2 Daytime room temperature Set the daytime room temperature. 3 Reduced room temperature Set the night time room temperature (reduced heating). 4 5 6 7 DHW temperature Rotary pushbutton Information key Heating curve set-up Set the domestic hot water temperature. Manual DHW reloading. Change the values by turning. Confirm the values by pressing. Function selection by pressing and turning. Show the operating data on the display. Return to the basic display without saving the values. Set the heating characteristics 12

4 205 534 / 00 6. Heating system control Key Designation Function 8 Operating mode selection key Select the operating modes Holiday Absence Party Automatic Turn off the heating system during the holidays (frost protection) Temporarily switch off heating Extended heating Automatic heating according to the preset heating times = normal heating Summer Constant heating 9 Manual mode / emission measurement only DHW; heating off Constant heating mode Reduced heating Constant reduced heating mode Standby System switched off - frost protection activated For heating technician only. 10 Display The basic display shows the day of the week, date and time of the day, as well as the current boiler temperature and room temperature (room station) 1 2 3 4 5 Possible readouts: 1 Active heating time 24h 2 Weekday display 3 Display of the active operating mode and the clock programme 4 Time of the day 5 Selected operating mode 6 Date / Day / Month / Year 7 Boiler temperature and room temperature 6 7 11 Brief operating instructions on the hinged cover Special brief operating instructions are provided with the heating control. 13

7. Check list in case of faults 4 205 534 / 00 7. Check list in case of faults Fault Inspect / Cause Fix See page Gas boiler - Is power available - Check fuses. does not start - Check the power plug - Press On/Off button (LED lights up) - Is the gas valve open - Open it - Is the service display blinking - Press the reset button - Contact customer service - Is there too little gas - Open gas valve (service display shows - Contact gas provider blinking 4 or 5) Radiators - Are the valves of the heater flow - Open the flow and return valves do not and return open get warm - Is the On/Off button in the Off - Switch unit on 9 position (LEDs are dark) - Press On/Off button (LED lights up) - Is the timer clock of the TopTronic T - Check according to the set correctly operating manual for the heater control - Check water level and water pressure - Top off the heat. system and bleed off air 15 - Are the radiator valve open - Open the valves - The heater circ. pump is not running - Open the latch screw - Turn the shaft end hard with a screwdriver until the resistance goes away - Mixing valve does not open automatically - Open valve man.; Contact customer service No warm - The load pump is not running - Unscrew the latch screw water - Turn the shaft end hard with a screwdriver until the resistance goes away - Is air in the load pipe - Bleed air manually - Manually activate the automatic bleeder Please note! i In case of faults in operation, please carry out checks in accordance with the above checklist. If you are unable to correct the fault, please call either the installation engineer or the Hoval Customer Services. 14

4 205 534 / 00 8. Checking the water level 8. Checking the water level If the water pressure in the system is too low readable on the manometer (installed externally) or in the two-digit display when the boiler is Off (LED is dark) - contact your installation professional or top off water. Topping off the heating system To fill up or top off your heating system you can use regular drinking water. In some exceptional cases the water quality may not be suitable for use in a heating system (highly corrosive or calcium rich water). If that is the case, please contact a reputable specialist. Instructions Press the On/Off button to turn the appliance off (LED is dark); the water pressure is displayed. The heater flow and return valves must be open. The boiler fill and drain faucet is accessible on the underside of the boiler. Connection between the fill faucet and the water faucet is made by using a hose: - Fill the hose with water before connecting it to the boiler to prevent air from getting into the heating system. - Remove the hose after filling the system to ensure a safe disconnect. Fill the water in slowly while checking the water level at the hydrometer or at the display. After topping off the water, briefly open the bleeder valves until all the air has escaped from the system. 15

9. This is how you can save energy! 4 205 534 / 00 ENERGY 9. This is how you can save energy! Room temperatures and operating times of the heating system have a decisive influence on the fuel consumption. 1 C reduction in the room temperature setting leads to an economy in fuel consumption of up to 6%. Therefore, please take note of the following tips: Avoid setting room temperatures above 20 C and adjust your heating system accordingly. It is worth turning off the radiators in unused rooms, provided there is no risk of frost and no damage caused by moisture either to the building fabric or its furnishings is to be expected. In the main living rooms, there is frequently heat gain due to body warmth, televisions, fireplaces and also sunshine. These cannot be compensated by a weatherdependent regulatory system. It may be worth installing a remote control (RS 30) or a room sensor or fitting thermostats to the radiators in these rooms. When it is draughty in the house, it is not merely unpleasant; it indicates at the same time that heating energy is being wasted. You therefore save fuel if you... keep windows and doors closed in winter.. close chimney dampers when the fire is out. only operate kitchen and bathroom fans when it is necessary to remove moisture and odours. only ventilate briefly, but frequently. seal doors and windows, to prevent continuous leakage loss. Insulation helps to keep in valuable warmth. Take advantage of all these possibilities and... close window and door shutters at night. make sure that heating pipes and hot water pipes in unheated rooms are properly insulated. As low a radiator temperature as possible will prevent unnecessary heat losses. For this reason, the radiator must always be enabled to give its heat up to the room without hindrance. You should therefore avoid: radiator coverings. window-sills which obstruct heat flow because the outlets are covered. Heating the hot water too offers opportunities for saving. The hot water temperature should be set as low as possible. Experiment to find out the lowest temperature at which there is still enough hot water available. If your system includes a hot water circulating pump, it is worth shutting this down at night by means of a time-switch. 16

4 205 534 / 00 10. Hoval Service / sales program 10. Hoval Service / sales program There are many advantages in favour of having a service agreement Your heating system will always be optimally adjusted this saves heating costs and helps preserve the environment. A high level of operational reliability, as in the course of servicing early warning of possible faults may be recognised and corrected. Optimum settings of your system and the regular maintenance will together guarantee a longer service life for your system. The advantageous all-in price.. The Hoval specialists are wellequipped and will give you good and reliable service. When you give us an order, please call the regional Service Controller, who works in close co-operation with the service engineers in the area. The service call can then be made without delay. You will find we have product ranges which offer you possibilities in all sizes of new builds and renovated buildings. Modern Hoval system engineering with a guaranteed future includes: Heat generation systems Compact heating centres for oil firing, heating boilers for oil- and wood-firing, burners, solar energy production systems (collectors) and heat-pumps for making use of geothermal heat or heat generated by wind and water. Heat recovery and industrial ventilation systems Heat distribution systems and buildings services Water heaters (boilers), radiators, heating walls, convectors, low-temperature radiators, heating and ventilation regulators, circulation pumps and heating oil tanks of both plastic and concrete. 17

United Kingdom Hoval LTD Northgate Newark Nottinghamshire NG24 1JN Phone: +44 1636 67 27 11 Fax: +44 1636 67 35 32 www.hoval.co.uk Switzerland Hoval Herzog AG General-Wille-Strasse 201 CH-8706 Feldmeilen Telefon +41 44 925 61 11 Telefax +41 44 923 11 39 www.hoval.ch Germany Hoval (Deutschland) GmbH Karl-Hammerschmidt Strasse 45 D-85609 Aschheim-Dornach Telefon +49 89 92 20 97-0 Telefax +49 89 92 20 97-77 www.hoval.de Austria Hoval Gesellschaft mbh Hovalstrasse 11 A-4614 Marchtrenk Telefon +43 7243 550-0 Telefax +43 7243 550-15 www.hoval.at Italy Hoval Italia S.r.l. Via per Azzano San Paolo, 26/28 I-24050 Grassobbio (BG) Telefono +39 035 52 50 69 Telefax +39 035 52 58 58 www.hoval.it France Hoval France SAS 335 Avenue de Colmar F-67100 Strasbourg Téléphone +33 3 88 60 39 52 Téléfax +33 3 88 60 53 24 www.hoval.fr Responsibility for energy and the environment