ANNEX 1: Generic Statement of Work 1. PURPOSE The International Atomic Energy Agency (IAEA) wishes to enter into a maintenance, repair and additional system installation services contract between the IAEA and a contracted security maintenance services company, for providing a defined level and quality of technical support coverage and hardware replacement of installed security systems in the Vienna International Centre (VIC) and the IAEA Laboratories in Seibersdorf. This contract shall cover all security systems security intrusion alarm (CPUs and associated electronic components), access control system and its components, CCTV video surveillance systems, all cabling work (including the fibre optic cable network), network equipment, security management system (SMS) software, aluminium glass doors, emergency exit doors, electro-mechanical security locks, one hand guards, and related door hardware installed and integrated into the security systems. 2. DURATION AND SCOPE OF CONTRACT The duration of the Contract will be five years or until it is cancelled by one of the parties or superseded by another contract. The maintenance contract shall cover all required on-site services for maintenance, preventive maintenance, problem determination, problem solving, repair, etc. during the contractual period. Also, the contract shall cover all additional security systems installations and systems extensions during this period. 3. DESCRIPTION OF SERVICES TO BE RENDERED The following description of services intends to convey a general understanding of the works required. Notwithstanding the descriptions contained herein, the intent of the Contract is to provide for all necessary services to be supplied such that a full breakdown attendance, trouble-shooting and emergency repair service is guaranteed, i.e. for the installed security devices which can develop mechanical, electronic and software-related malfunctions. The Contractor s servicing duties shall include the maintenance and repair servicing activities of 3rd party components, which are part of the security installations, e.g. access control system hardware and software, video cameras, Security Management System software, cabling works; mechanical door works and electro-mechanical locks. For reference, the following list provides more information about installed equipment and components, as well as about their quantities: EQUIPMENT DESCRIPTION 1 QUANTITY 1 Electrical security lock (panic lock) 10 2 Door opener (Türöffnfer Ruhestrom (01045)) 3 Electrical security lock (panic lock) BKS 177 Re 47 4 Electrical security lock (panic lock) BKS 171 Re 1 5 Electrical security lock (panic lock) BKS 171 Li 16 6 Electrical security lock (panic lock) BKS 2177 1 7 Electrical security lock (panic lock) BKS 2171 Li 4 8 Electrical security lock (panic lock) BKS 2171 Li n. innen 1
Electrical security lock (panic lock) BKS 2171 Re n. innen 2 10 Electrical security lock (panic lock) Abloy 70X (DM 55) 346 11 Electrical security lock (panic lock) Abloy 70X (DM 30) 4 12 Electrical security lock (panic lock) Abloy 70X (DM 35/24/2PZ) 2 13 Indoor siren with flashlight (Sirene (IXAS271-D) oder (160455.10) 680 14 Reed Magnet contact (MK Aufputz Kl.C (030260.16)) 787 15 Reed magnet contact (MK Einlaßreedkontakt UP+montage halterung (030240) 16 Bolt contact (RSK (03130.06)) 6 17 Emergency switch with MPA certificate (Nottaster Aussen/ Innen (771443)) 18 One-hand guard (FTW (4010)) 101 1 PIR Microvelle motion detector Viewguard Dual AM BUS-2/BUS 1 Viewguard DUAL BUS2 (033442) 20 PIR Microvelle motion detector Viewguard Dual AM BUS-1 BWM Logikmelder Bus 1 21 Motion detector for safes (Körperschallmelder) 10 22 Outside siren with flashlight with 12 V, 7Ah Backup battery (Aussensirene & Akku) 23 Operator Interface with key + LED (Schlüsselschalter (BG/AP)) 3 24 Alarm Line concentrator (1 lines) (1 MG Anschlußmodul Bus1 (01010.10)) 25 Alarm Line concentrator (2 lines) (2 MG Anschlußmodul Bus1 (010110.10) 26 Alarm Line concentrator (5 lines) (5 Eingangsmodul (013130.10) 1042 27 Emergency push button (Überfallmelder (IXUM1D)) 2 28 Slave CPU extension for Alarm system (MGE Tüp B für MB100 (013320.03)) 2 Operator Interface with keyboard 2x40 LCD (MB256 mit 1" Bedienteil (13228.10)) 30 Slave CPU extension for Alarm system (MB100/HB48 Anschlußkarte (01110.02)) 31 CPU for Alarm system (MB100 Rechnerplatine (013200.10.01)) 32 Operator Interface with keyboard 2x40 LCD (MB100 1" inkl.bedienteil (013208.10)) 33 Power supply for alarm CPU (Netzgerät 130Ah (012170)) 47 34 Power supply for alarm CPU (Netz/Lageteil12 V 17Ah (010686.01)) 3 35 IGIS- Loop-controler (013330.10) 51 36 IGIS- Loop-controler in housing (im ZG2 (013332.10)) 2 37 IP-Interface (incl. AWAG function) DS7700 (057651) 23 76 164 13 5 4 6 7 37 2
Security System Maintenance and Repair Contract 38 Alarm CPU I/O extension modul (E/A Grundmodul für MB256 (013220.05)) 3 Alarm CPU BUS2 extension modul (Bus2 Erweiterung (013220.07)) 2 40 Operator Interface (Bedienteil (12540)) 52 41 Relay (Hutschienenrelais (2661)) 145 42 Relay module for Alarm CPU (Gruppenrelaikarte (070478)) 15 43 Code Keypad (KeyCodetastatur Sun (05SUN)) 5 44 Card reader Legic (KL Legic Oris (W1356)) 841 45 Card reader Legic with keypad for Alarm on/off Kartenleser Voxio mit Pin (PHG10604) 46 Access Control system CPU (DBU4 (8000-542-GF)) 168 47 Access Control system CPU DCU4 (8000-543-GF) 137 48 Access Control system CPU DBU2 & Wiegand 2 (8000-080-GF) 3 4 Access Control system CPU in metal housing (DBU4 im Gehäuse (8000-0811-GF)) 50 Access Control system CPU in metal housing (DCU4 im Gehäuse (8000-0838-GF)) 51 Wiegand module for Access control system (Wiegand 4 (8000-5250- GF)) 52 I/O module for Access control system (I/O Karte (8000-0814-GF)) 656 53 Ethernet module for Access control system (Ethernetkarte (8000-6131- GF)) 54 Alarm signal LED Green (Alarmanzeige Grün (131-32 Grün)) 13 55 Alarm signal LED Red (Alarmanzeige Rot (131-32 Rot)) 56 Fuse module (Sicherungsbaugruppen (382040)) 266 57 Power supply for Access control CPU (NG AE/AS.5 und AE/AS.5) 117 58 RS 232 Interface (RS232 (8000-0812-GF)) 4 5 R232/485 converter (R232/485 Konverter (30217001)) 7 60 Battery (Akku 7Ah (NP7-12)) 13 61 Battery (Akku 24Ah (NP24-12)) 77 62 Battery (Akku 36Ah (NP24-12)) 32 63 Battery (Akku 65 Ah (NP65-12)) 76 64 UPS for security cabinet (USV 650VA (SUA650I)) 4 65 UPS for security cabinet (USV 750VA (SUA750I)) 3 66 UPS for security cabinet (USV 1500VA (SUA1500I)) 26 67 UPS for security cabinet (USV 3000VA (SUA3000I)) 1 68 Ethernet module for UPS (USV Ethernetkarte (UPS Card2 AP630)) 5 6 Video HDD Recorder Dallmeier Leonardo (240.000.1000.24) 34 56 86 6 1 30 108 3
70 SW upgrade RAID 1 for HDD recorder (Softwarefreischaltung RAID 1) 34 71 Power supply for Video cameras (NG Video (V7044)) 36 72 Power supply for Video cameras (NG Video 16Ausgänge (V2128)) 7 73 Colour analog surveillance camera incl. wall mount (eneo Kamera) 7 74 Colour analog surveillance camera incl. wall mount (Kameras (VCC- ZM300P)) 75 Colour Video splitter (Farb-Quad-splitter 1025x625 (V72614)) 2 76 Colour Video signal splitter (Videosignalvert. 1 Eing. (V75101)) 1 77 Video converter (VD-AUTVB) 5 78 HP Network switch (HP 2626 Procurve inkl 2xGBIC) 86 7 HP Core switch Typ: HP 5406 6 80 HP Core switch Einschub 1x24 6 81 Mini Gbic 161 82 Server Type: HP ProLiant D380 G4 83 Domain Controller 6 84 Time server for security system 3 85 Workstation (Arbeitsplatzrechner (PC)) 25 86 Programming station (Laptop) 1 87 Printer (Drucker (Protokoll)) 3 88 Card printer (Kartendrucker (44102)) 1 8 Monitor 24" 25 0 Monitor 22" 1 Monitor 1" 66 2 Setec Software V5 Client 3 3 Setec Client V6.0.2 22 4 Opt.Datenimp.V6 (Data-Connect-V6-S) 2 5 S8600 Enterpr.(ENT/UNR-CA-V6-GF/500) 2 6 Setec Software V5 (8000-4510-GF/500) 15 7 Setec Software V5 (8000-4534-GF/5000) 1 8 Pview 1-fach (200.008) 3 Pview 2-fach (200.010) 1 100 Pview 4-fach (200.011) 1 101 Pview Light (200.00) 0 102 Pguard 2-fach (200.032) 3 103 Pguard 4-fach (200.033) 2 104 Autobackup 2-fach (200.225) 2 105 Autobackup 1-fach (200.216) 1 4 455
Security System Maintenance and Repair Contract 106 Winmag Option Client (013625) 11 107 Winmag-Licens f. nachtr.opti(01360) 3 108 Winmag Option Einbruch (013601) 2 10 Winmag Option Zutritt (013603) 1 110 Winmag Option Video (013604) 2 111 Winmag Option Redundaz (013624) 2 112 Winmag Option Mandant (013652) 2 113 Winmag Basislizen (013631) 2 114 Winmag Option Conection (013606) 0 115 Winmag Option Conection (013607) 1 The Contractor shall also render design, planning, furnishing, installation, testing and commissioning services related to future security systems installations and existing security systems extensions. The Contractor shall carry out the appropriate preventive maintenance of all installed security systems, software and hardware. The maintenance programme shall be appropriately updated to include all newly installed security systems and hardware during the contract period. All malfunctions shall be daily documented using an electronic ticketing and reporting system. This ticketing system report shall present malfunctions and repair actions in a format where they can be filtered and sorted according to: Date, time and location of repair, inspection, testing and/or maintenance service provided; Person(s) carrying out the task; Details of services provided, equipment/system category type; Service actions taken, results of these actions and final status of equipment/system; Replacement parts provided and cost, when applicable; Results of all tests performed, when applicable; Any complaints from IAEA personnel or unusual incidents which may have occurred during the service actions. 4. EQUIPMENT AND SPARE PARTS The Contractor shall supply spare parts, material and equipment as required to complete the services. The Contractor shall maintain an on-site stock of critical spare parts to facilitate quick repairs of critical malfunctions. 5