MODULE A SWAONE INTRODUCTION
BEGIERS LEVEL MODULE A. SWAONE INTRODUCTION 2
A. MODULE OUTLINE A.1 Introducing SwannOne A.2 How Does it Work? A.3 Feature Overview A.4 The App A.5 Easy Set Up A.6 Sound Alerts A.7 Smart Hub A.8 Soundview Outdoor Camera A.9 Soundview Indoor Camera A.10 Window/Door Sensor / Motion Sensor A.11 Outdoor Siren A.12 Smartplug & Key Fob A.13 Compatible Products A.14 What s Included A.15 Alarm Starter Kit A.16 Video Monitoring Kit A.17 Extra Services A.18 SwannOne at a glance A.19 Tips on Selling SwannOne A.20 Course Exam SW 3
A.1 INTRODUCING SWAONE An integrated smart home & security solution Imagine being able to control all the security devices in your home from the palm of your hand. It s possible with SwannOne. Swann has been a trusted name in home security for more than 27 years. Now SwannOne takes its award-winning technology to the next level with cleverly designed features to make your life easier. ONE SOLUTION. COMPLETE SECURITY. With just a few taps on your Smartphone or tablet, you ll have complete control over: Video monitoring of your home or business Activity triggered sensors, alarms and sirens Energy management and temperature control Sound alerts from in and around your premises Smart lighting and door locking Smartphone Alerts Energy Management Lighting Control Glass Breakage Detection and much, much more. Remotely Control Appliances Entry & Motion Detection SwannOne has been designed to adapt to your lifestyle, with extra features to connect to professional monitoring on-demand, cloud video storage, as well as additional cameras and sensors if you need them. SwannOne also has innovative audio analytics that can notify you of important sounds such as glass breaking, a baby crying, smoke or carbon monoxide alarms, and even gun shots. Temperature Control Alarm Activation Best of all, SwannOne is easy to install by yourself. And instead of messy cables, it uses the latest wireless technology. It s one solution for complete security. Live Video Streaming Keyless Entry Professional Monitoring W SWA 4
A.2 HOW DOES IT WORK? The Smart Hub connects to the Internet via your existing router in 3 easy steps Outdoor Siren Indoor Camera Outdoor Camera Motion Sensor Smart Hub Smart Plug Modem Router 3 Connect your devices & control your master settings using your SwannOne account via your Internet browser Key Fob Window/Door Sensor Wirelessly connect your devices to the Smart Hub 1 2 Download the free app to control your SwannOne home on Smartphone W SWA 5
A.3 FEATURE OVERVIEW SAFE & SECURE FOR PEACE OF MIND Activate 3 simple customizable modes Home, Away & Night Detect movement & the open/closed status of doors & windows Enjoy live streaming of HD video during the day or night Be protected with AES encryption on all communications for 100% privacy KNOW WHAT S HAPPENING AT ALL TIMES Receive alerts on your Smartphone or tablet if movement is detected or if someone else arrives home REMOTE CONTROL YOUR APPLIANCES & ENERGY USAGE Switch on & off plug-in appliances remotely with the ability to check in to see if an appliance has been left on Set rules to automate appliances on a schedule Activate the smart thermostat to automate heating & cooling to suit your needs Monitor your energy use & save on your electricity bills HEAR WHAT S HAPPENING WITH INTELLIGENT SOUND ALERTS Built-in microphones detect sounds & let you know if an incident occurs Detect the sound of a glass window or door breaking with advanced analytics Additional sound alerts are available including smoke detection, carbon monoxide & car alarms, baby crying & gunshot detection REMOTE LOCK & ACCESS CONTROL Remotely control entry in & out of your property with Kwikset locks Schedule temporary access to your home (optional plan) for family members, friends or tradespeople Compatible with GET EMERGENCY RESPONSE IN MINUTES Optional professional monitoring on-demand (Professional UL approved) with rapid response from emergency services (ie police, fire department, ambulance) EASY INSTALLATION & SET-UP No need for drilling holes with easy mounting using 3M Command strips Easily transportable around your home or if you move On-line help & 24/7 technical support available to get you up & running OPTIONAL CLOUD VIDEO STORAGE Retain video & audio evidence with safe storage of incidents in the cloud Have even greater peace of mind knowing the last 7 or 30 days of video footage are recorded (optional subscription plans available) Download from Smartphone Controllable Easy Setup Pay As You Go Option Global Leader in DIY Security* Expandable * Source: Swann Ranks #1 in Market Share according to IHS Research: World Market for Consumers & DIY Video Surveillance Equipment, November 2014 6
A.4 THE APP Control everything using your SwannOne Account & the FREE App The SwannOne app brings your smart home to life, allowing you to monitor and control your system from anywhere. As your needs change and technology advances, your SwannOne system will continually be developed and enhanced and you will receive software updates which will allow you to get even more out of your SwannOne smart home. W SWA 7
A.5 EASY SETUP EXPANDABLE TO YOUR NEEDS To get even more out of your SwannOne system, you can select from a range of flexible plans which are available for purchase on a Pay as You Go (PAYG) basis or monthly subscriptions with no long lock-in contracts. The paid services will provide you with the ability to add additional users to your system, enhanced automation and rules capabilities, access to multiple properties, additional sound alerts, cloud video storage & professional services including centralized security monitoring. Visit www.swannone.com to find out more about how the SwannOne service options can help provide complete peace of mind. PLUG & PLAY OUT OF THE BOX When you register with SwannOne you will have access to the Home Essentials Plan. This entitles you to the following advantages FREE OF CHARGE: Notifications Email alerts & Smartphone push notifications for 2 users Appliance Control Live video Streaming Intelligent Sound Alerts Your SwannOne Account Turn appliances on, off & create schedules Real-time footage of what is going on at your home Includes access to the glass window & door breakage sound alerts A user portal allowing you to control your SwannOne system & customize it to the way you like it - manage your contacts, personal details, change rules & more. 8
A.6 SOUND ALERTS SwannOne listens & learns with state-of-the-art audio analytic technology, with microphones in the Smart Hub, Sensors & Cameras to let you know when key sounds are heard in your home or business. The system can be programmed to send you an alert &/or trigger other responses such as video recording or setting off a siren. It s up to you! 1. Select the sounds that are important to you 2. You decide how SwannOne responds^ GLASS BREAKAGE Know when there is a glass breakage from a door or window, with the ability to differentiate window panes from bottles & glasses. Standard with SwannOne SMOKE & CO ALARMS SwannOne is programmed to recognize all common smoke & carbon monoxide alarm sounds. You can add SwannOne to be the eyes & ears in your smart home & save money by not having to change your current fire & smoke detection infrastructure. Email Alerts or Push Notifications Commence Video Recording Included in the Home Optimizer plan Turn on a Siren & more... BABY CRYING Know when your baby is crying & program SwannOne to send you an alert &/or access your SoundView camera to see what s happening. It's peace of mind 24/7. Included in the Home Optimizer plan GUN SHOTS Be alerted if there is a gun shot with all common gun makes & models included & the ability to differentiate between a real gun shot & a sound from a TV. Available as an add-on to the Home Optimizer plan With a powerful rules engine you decide what happens after sounds are heard. W SWA 9
A.7 SMART HUB Control & secure your whole home from your Smartphone Sound Alert Glass Break Smartphone Controllable Glass Breakage Detection Easy Setup COMPATIBLE WITH DOWNLOAD THE FREE APP Wireless Secure Expandable W SWA 10
A.7 SMART HUB YOUR SMART HOME STARTS HERE Use the Smart Hub as the starting point of your SwannOne system then add devices such as alarm sensors, smart plugs, cameras, sirens & more to create your own secure smart home CUSTOMIZABLE TO YOUR NEEDS Activate 3 simple mode control settings (Home, Away & Night) & customize each to your preferred settings ALWAYS KNOW WHAT S HAPPENING Receive alerts when activity occurs, with instant push notifications & emails on your Smartphone or tablet COECT WIRELESSLY WITH EASE Connect to other devices wirelessly using cuttingedge smart home technologies including Wi-Fi & ZigBee with easy connection to the internet wirelessly or via Ethernet cable (included) LISTEN FOR IMPORTANT SOUNDS With a built-in microphone the Hub listens & can notify you of glass door & window breakage, with other intelligent sounds alerts (including smoke & carbon monoxide alarms, baby crying & gun shots) available via optional plans* PROTECT YOUR PROPERTY & PRIVACY All SwannOne communications including your individual account details are secured with best practice 128 bit AES (Advanced Encryption Standard) encryption for security of data & 100% privacy CONTROLLABLE ON A SINGLE APP Download the free SwannOne app for ios or Android devices to monitor & control the system wherever you are, 24/7 SECURITY YOU CAN RELY ON Set & forget with mains powered operation & builtin battery back-up for up to 4 hours in the event of a power outage DESIGNED FOR TODAY S WORLD The Smart Hub is built for form & function: the top is removable revealing storage for a portable 2.5 hard drive & USB port to conveniently recharge Smartphones, tablets, other USB devices or to backup recorded video EXPANDABLE FOR PEACE OF MIND Expand SwannOne for complete peace of mind with optional pay-as-you-go service plans available including centralized professional monitoring, cloud video storage & more* Product Code: SWO-HUB01K * Additional fees may apply 11
A.8 SOUNDVIEW OUTDOOR CAMERA A picture that speaks. A sound you can see. Stream Video Night Vision Detect Motion Wireless Smartphone Controllable Smartphone Viewing Weather Resistant Easy Setup Optional Cloud Recording COMPATIBLE WITH DOWNLOAD THE FREE APP Expandable W SWA 12
A.8 SOUNDVIEW OUTDOOR CAMERA SEE EVERYTHING IN HD Enjoy crisp video footage of your home or business in 720p High Definition KNOW WHAT S HAPPENING 24/7 Keep an eye on things, day & night with infrared night vision up to 50ft/15m VIEW ON THE MOVE View live & recorded video using the free SwannOne app on your Smartphone or tablet ACTIVITY TRIGGERS ALERTS Receive alerts on your Smartphone or tablet if motion or sounds-of interest are detected, with the ability to activate recording & notify law enforcement WEATHER RESISTANT CASING Robust metal construction, sunshield & mounting system is perfect for the outdoors PROTECT YOUR PROPERTY & PRIVACY All SwannOne communications including your individual account details are secured with best practice 128 bit AES (Advanced Encryption Standard) encryption for security of data & 100% privacy CREATE A SECURE, SMART HOME Combine with the SwannOne Smart Hub & other accessories to create your own secure smart home LISTEN FOR IMPORTANT SOUNDS With a built-in microphone the SoundView Outdoor Camera listens & can notify you of glass door & window breakage, with other intelligent sounds alerts (including smoke, carbon monoxide & car alarms & gun shots) available via optional plans* EXPANDABLE FOR PEACE OF MIND Expand SwannOne for complete peace of mind with optional pay-as-you-go service plans available including centralized professional monitoring, cloud video storage & more* Product Code: SWO-SVC02K * Additional fees may apply 13
A.9 SOUNDVIEW INDOOR CAMERA Indoor Wi-Fi Video Monitoring with Intelligent Sound Alerts Stream Video Night Vision Detect Motion Wireless Smartphone Controllable Smartphone Viewing COMPATIBLE WITH DOWNLOAD THE FREE APP Easy Setup Optional Cloud Recording Expandable W SWA 14
A.9 SOUNDVIEW INDOOR CAMERA SEE EVERYTHING IN HD Enjoy crisp video footage of your home or business in 720p High Definition KNOW WHAT S HAPPENING 24/7 Keep an eye on things, day & night with infrared night vision VIEW ON THE MOVE View live & recorded video using the free SwannOne app on your Smartphone or tablet ACTIVITY TRIGGERS ALERTS Receive alerts on your Smartphone or tablet if motion or sounds-of interest are detected, with the ability to activate recording & notify law enforcement POSITION WHERE YOU NEED IT MOST Position the camera where you most want to view activity: on the wall, ceiling, counter or desk with easy maneuverabilty thanks to a magnetic connection between base & camera EASY TO SET UP, EASY TO USE The SoundView Indoor Camera base mounts to flat surfaces with 3M Command strips to enable easy installation & relocation as required. No drilling, no holes! PROTECT YOUR PROPERTY & PRIVACY All SwannOne communications including your individual account details are secured with best practice 128 bit AES (Advanced Encryption Standard) encryption, for security of data & 100% privacy CREATE A SECURE, SMART HOME Combine with the SwannOne Smart Hub & other accessories to create your own secure smart home LISTEN FOR IMPORTANT SOUNDS With a built-in microphone the SoundView Indoor Camera listens & can notify you of glass door & window breakage, with other intelligent sounds alerts (including smoke & carbon monoxide alarms, baby crying & gun shots) available via optional plans* EXPANDABLE FOR PEACE OF MIND Expand SwannOne for complete peace of mind with optional pay-as-you-go service plans available including centralized professional monitoring, cloud video storage & more* Product Code: SWO-SVC01K * Additional fees may apply 15
A.10 WINDOW/DOOR SENSOR & MOTION SENSOR Detect Entry Detect Motion Detects open status of windows/doors & senses temperature,notifying you when changes occur via the SwannOne System Detects movement & room temperature to trigger actions & notify you via Smartphone Product Code: SWO-WDS1PA Product Code: SWO-MOS1PA Temperature Indication Easy Setup Smartphone Controllable COMPATIBLE WITH DOWNLOAD THE FREE APP Mobile Alerts Requires SwannOne Hub W SWA 16
A.10 WINDOW/DOOR SENSOR & MOTION SENSOR WINDOW DOOR SENSOR DETECT WINDOW & DOOR ENTRY Detect the open & closed status with a magnetic sensor on either side of window & door frames ACTIVITY TRIGGERS ALERTS If the magnetic sensor is disrupted an audible alarm can be triggered^ & an alert is sent to your Smartphone or tablet MONITOR THE TEMPERATURE The Sensor also monitors & reports on room temperature & you can trigger an alert if the temperature goes above or below a level you determine CONTROLLABLE ON A SINGLE APP Download the free SwannOne app for ios or Android devices to monitor & control the Sensor wherever you are, 24/7 EASY TO SET UP, EASY TO USE Each Window/Door Sensor uses 2 x AAA batteries (included) & mounts to flat surfaces with 3M Command strips to enable easy installation & relocation as required. No drilling, no holes! KNOW WHAT S HAPPENING Enjoy peace of mind from mobile alerts & status updates on your Smartphone, tablet or computer when paired with a SwannOne Smart Hub ** MOTION SENSOR DETECT MOTION AT ANY HOUR Detect activity in the most vulnerable areas of your home when you re not there, at any hour & in any light conditions ACTIVITY TRIGGERS ALERTS If the PIR sensor detects movement an audible alarm can be triggered^ & an alert is sent to your Smartphone or tablet MONITOR THE TEMPERATURE The Sensor also monitors & reports on room temperature & you can trigger an alert if the temperature goes above or below a level you determine CONTROLLABLE ON A SINGLE APP Download the free SwannOne app for ios or Android devices to monitor & control the Sensor wherever you are, 24/7 EASY TO SET UP, EASY TO USE Each Motion Sensor uses 2 x AAA batteries (included) & mounts to flat surfaces with 3M Command strips to enable easy installation & relocation as required. No drilling, no holes! KNOW WHAT S HAPPENING Enjoy peace of mind from mobile alerts & status updates on your Smartphone, tablet or computer when paired with a SwannOne Smart Hub ** ** Requires purchase of SwannOne Smart Hub, Outdoor Siren 17
A.11 OUTDOOR SIREN Protect your property & deter intruders with an alarm activated external siren, flashing strobe light & alerts to your Smartphone 98dB Siren Flashing Light Wireless Easy Setup Control & view on Smartphone Expandable COMPATIBLE WITH DOWNLOAD THE FREE APP Requires SwannOne Hub W SWA 18
A.11 OUTDOOR SIREN BAD NEWS FOR INTRUDERS Deter intruders & notify your neighbors with a loud 98dB siren & flashing LED light, once triggered by motion detected from alarm sensors COECT WIRELESSLY WITH EASE Connect wirelessly to other devices such as the SwannOne Smart Hub, Window/Door Sensors, Motion Sensors, SoundView Cameras & more with no messy cables to worry about KNOW WHAT S HAPPENING Enjoy peace of mind from mobile alerts, battery life indication & status updates on your Smartphone, tablet or computer when paired with a SwannOne Smart Hub EASY TO SET UP, EASY TO USE The Outdoor Siren uses commonly available 4 x D batteries (included) with a long lifespan of more than 1 year from typical usage DESIGNED FOR OUTDOOR USE With weather & UV resistance the Siren is designed for outdoors & is best situated under eaves, verandas or other sheltered locations Product Code: SWO-OUS1PA 19
A.12 SMARTPLUG & KEYFOB REMOTE CONTROL Smart Plug Key Features Smartphone Controllable Energy Management Easy Setup Remotely Control Appliances Range Extension Requires SwannOne Hub Remotely control plug-in electrical devices & monitor your energy usage Product Code: SWO-SMP1PA Activate security modes & user-defined actions from your SwannOne system Product Code: SWO-KEF1PA Keyfob Remote Control Key Features Activate Custom Modes Easy Setup Mobile Alerts COMPATIBLE WITH DOWNLOAD THE FREE APP Requires SwannOne Hub W SWA 20
A.12 SMARTPLUG & KEYFOB REMOTE CONTROL SMARTPLUG KEYFOB REMOTE CONTROL REMOTELY CONTROL APPLIANCES Turn any plug-in electrical appliances on or off remotely & schedule regular switch-on & off times from your Smartphone, tablet or internet browser* CONSERVE ENERGY & ELECTRICITY USAGE Measure energy consumption, with the ability to modify your usage & save on electricity costs, for any plug-in devices in your home including TVs, DVD players, clothing irons, floor lamps & more KNOW WHAT S HAPPENING Enjoy peace of mind from status updates on your Smartphone, tablet or computer when paired with a SwannOne Smart Hub & add multiple Smart Plugs to create an even smarter home EASY CONTROL AT YOUR FINGERTIPS Control the Smart Plug remotely via the free SwannOne app or turn on/off manually with push button control & indicator light that illuminates when powered EXTEND YOUR WIRELESS RANGE A SMART REMOTE CONTROL Attach the Key Fob to your house keys & use to activate SwannOne s 3 modes Home, Away & Night KNOW WHAT S HAPPENING Enjoy peace of mind from mobile alerts & status updates on your Smartphone, tablet or computer when paired with a SwannOne Smart Hub EASY BATTERY OPERATION Uses a single long-lasting & commonly available 3V lithium coin battery KNOW WHO S HOME Allocate the Key Fob to a family member & be alerted on your Smartphone or tablet whenever they arrive home* PANIC BUTTON FOR EXTRA SECURITY Notify someone if you or a loved one need urgent help in your home with a panic button feature for personal safety 24/7 Each Smart Plug acts as a range extender for other SwannOne wireless devices such as Window/Door Sensors & Motion Sensors using ZigBee smart home technology Sold separately * Additional fees may apply 21
A.13 COMPATIBLE PRODUCTS SwannOne is compatible with other product ranges that can enhance your smart home. In the coming months we will add more compatible brands & products. You can stay up to date at swannone.com/compatibility. Lighting INTEGRATE WIRELESS LIGHTING INTO YOUR SWAONE SMART HOME Works with Integrate Philips Hue wireless lights with SwannOne & see how lighting can help to keep your premises & loved ones safe USE TIMER LIGHTS FOR YOUR SECURITY Pre-set your lights to come on first thing in the morning, at certain times of the day, night or when you are away for your safety & security CUSTOMIZE LIGHTING ON YOUR SMARTPHONE With the SwannOne app controlling your system, you can set rules for lights to come on when motion is detected & turn on lights remotely before you or your loved ones arrive home, all from your Smartphone, tablet or computer WIRELESS TECHNOLOGY LETS YOU UPDATE YOUR LIGHTS WITH EASE Philips Hue LED lights screw in, are easy to install & you can connect up to 50 lights wirelessly to SwannOne, with the ability to update software & firmware remotely, direct to your light bulbs Remotely Control Lights Wireless Smartphone Controllable Control the lighting in your home with the ability to turn lights on & off at pre-set times or any hour, remotely via Smartphone USE LIGHTING TO SUIT YOUR MOOD & COLORS It s easy to change the tone, brightness, dimness, contrast, white light & spectrum of color to create your ideal lighting mood, all from your Smartphone or tablet Easy Setup W SWA 22
A.13 COMPATIBLE PRODUCTS Locks INTEGRATE WIRELESS ACCESS CONTROL WITH SWAONE Works with Integrate Kwikset wireless locks with your SwannOne smart home & enjoy the peace of mind from knowing the most vulnerable points at your premises, the doorways, are secure EASY TO INSTALL, HARD TO BREAK Kwikset smart locks are built tough, can be installed in minutes with just a screwdriver & without the need for hard wiring. They are also easy to program, use & run off battery power CONVENIENT & SECURE KEYLESS ENTRY Once connected to SwannOne you can create & use your own personal code or PIN to enter your home using your Smartphone or keypad & you can lock it at the push of a button YOU CAN DECIDE WHO ENTERS YOUR HOME & WHEN THEY HAVE ACCESS Take control of who enters your property & when with wireless locks, controllable by SwannOne on your Smartphone It s easy to assign a temporary code or PIN to whoever needs one & delete it when you see fit. There s now no chance of leaving & losing a key with a tradesperson after their work is complete CONTROL YOUR LOCKS ON SMARTPHONE Using the SwannOne app to control the locks at your premises, you can decide when to lock or unlock your doors & even unlock a door remotely if a family member arrives at your home unexpectedly Remotely Control Locks Easy Setup Wireless Smartphone Controllable W SWA 23
A.13 COMPATIBLE PRODUCTS - COMING SOON Garage Door Openers Works with Climate Control Works with REST ASSURED THAT YOUR GARAGE DOOR IS LOCKED WHEN YOU ARM YOUR PROPERTY & CHECK IN AT ANY TIME VIA SWAONETM ON YOUR SMARTPHONE You never need to question if you have left the garage door open again. You can check the status of your Chamberlain garage door at anytime via the SwannOneTM app & be alert if intrusion is detected. SWAONE SEAMLESSLY INTEGRATES WITH NEST ALLOWING YOU TO ACCESS THE NEST THERMOSTAT VIA THE SWAONE APP. Specific rules and schedules can be reated in conjunction with your SwannOne system to ensure your heating is just the way you like it. For example, it can be set to come on just before you get home from work. 24
A.14 WHAT S INCLUDED Convenient kits which you can scale up or down to suit your needs Component Products SoundView Indoor Camera SoundView Outdoor Camera Alarm Starter Kit Video Monitoring Kit Smart Hub 1 1 Key Fob 1 1 Window/Door Sensor 2 2 Motion Sensor 1 1 Wi-Fi Camera 1 1 1 Included Sound Alert - Glass Breakage 25
A.14 WHAT S INCLUDED Convenient kits which you can scale up or down to suit your needs Key Features SoundView Indoor Camera SoundView Outdoor Camera Alarm Starter Kit Video Monitoring Kit 3 custom modes: Home, Away & Night Receive alerts on your Smartphone Glass breakage detection Detect movement Detect open & closed status of windows/doors Live streaming of video Night vision video USB charging port Battery backup Optional - Smoke & CO, baby, gun shot alerts Optional professional monitoring on-demand Optional cloud video storage plans Compatible with ZigBee, Wi-Fi, ios & Android devices Compatible with Kwikset locks, Philips Hue lights etc 26
A.15 SWAONE ALARM STARTER KIT Smart alarm security for your home in one simple solution Alarm Triggers Mobile Alerts Smartphone Controllable Glass Breakage Detection Detect Entry Temperature Indication Easy Setup Customizable Settings Secure COMPATIBLE WITH DOWNLOAD THE FREE APP Expandable W SWA 27
A.15 SWAONE ALARM STARTER KIT KEY FEATURES Control your home security & SwannOne household devices on your Smartphone, tablet or computer from anywhere Activate home, night & away modes & customize the system settings to match your security needs Detect motion in your home or business & receive an alert if anything out of the ordinary is detected for complete peace of mind Be notified if your doors or windows are opened unexpectedly or checkin to make sure your property is secure at any hour Notify someone if you need urgent help in your home with a personal safety panic button feature Monitor specific sounds with built-in microphones to detect & alert you of the sound of glass breaking & more^ KIT INCLUDES Smart Hub Motion Sensor Window/Door Sensors x 2 ^Additional sounds (including smoke & carbon monoxide (CO) alarms, baby crying, gunshot detection & more) are available via optional plans (fees may apply) Key Fob Product Code: SWO-AST01K W SWA 28
A.16 SWAONE VIDEO MONITORING KIT Smart alarm security & video monitoring for your home in one simple solution Alarm Triggers Mobile Alerts Smartphone Controllable Easy Setup Customizable Settings Intelligent Sound Alerts Detect Entry Temperature Indication Secure COMPATIBLE WITH DOWNLOAD THE FREE APP Night Vision High Definition Expandable W SWA 29
A.16 SWAONE VIDEO MONITORING KIT KEY FEATURES Control your home security & SwannOne household devices on your Smartphone, tablet or computer from anywhere Activate home, night & away modes & customize the system settings to match your security needs See what s happening at your property day or night with live video streaming using the free SwannOne app Detect motion in your home or business & receive an alert if anything out of the ordinary is detected for complete peace of mind Be notified if your doors or windows are opened unexpectedly or check-in to make sure your property is secure at any hour Notify someone if you need urgent help in your home with a personal safety panic button feature Monitor specific sounds with built-in microphones to detect & alert you of the sound of glass breaking & more^ KIT INCLUDES Smart Hub SoundView Indoor Camera Motion Sensor Window/Door Sensors x 2 ^ Additional sounds (including smoke & carbon monoxide (CO) alarms, baby crying, gunshot detection & more) are available via optional plans (fees may apply Key Fob Product Code: SWO-VMM01K W SWA 30
A.17 EXTRA SERVICES The SwannOne Smart Hub, devices & app turn your home into a secure, smart home. It s easy to add extra services to your system for complete peace of mind. 1. Select an Optimizing Plan Home Essentials FREE When you register with SwannOne you will automatically have access to the Home Essentials Plan. This entitles you to the following features FREE OF CHARGE: Notifications Email alerts & push notifi cations to Smartphone for 2 users Home Safe 7.49/mth Includes everything in: Home Essentials FREE 30 Day FREE TRIAL Appliance Control Turn appliances (such as a heater or iron) on, off & create schedules all from one system* Live Video Access real-time footage of what s going on at your property*, along with 100MB of incident clips Custom Rules Create rules to connect devices in your home according to your needs. eg: Switch to away mode & have heating, lights and locks turn off automatically Temperature Control Control the temperature of your home via the SwannOne app* Intelligent Sound Alerts Receive alerts if the sound of window & door glass breakage is detected For a low monthly fee*, add the following services to make your SwannOne smart home even smarter! Unlimited Notifications Email alerts & push notifi cations to Smartphone for as many contacts as required Energy Management Access real-time energy consumption information* Remote Lock Control Schedule access or arrange a temporary PIN & receive notifi cation history* Intelligent Sound Alerts In addition to window & door glass breakage also receive alerts if the sounds of smoke, carbon monoxide (CO) or car alarms, & baby crying are detected *Some features only available with the purchase of specifi c devices. 31
A.17 EXTRA SERVICES The SwannOne Smart Hub, devices & app turn your home into a secure, smart home. It s easy to add extra services to your system for complete peace of mind. 2. Choose from Optional Plans Add Cloud Video Storage Unlimited Email alerts & push notifi cations Cloud Video Recording & Storage Incident Clip Recording Sound Alerts Detects glass breakage, smoke & CO alarms & baby crying 7 Day Plan 5.99 In addition to live streaming of video, store your video footage securely using SwannOne s cloud storage Two plans for 7 or 30 days (Rolling) SwannOne s cloud storage is a secure storage facility that is accessible by you via the internet. It s 100% private with industry best practice AES encryption. So, there s no need to run the risk of recording to a hard drive stored on your premises as all your video clips can be securely stored in the SwannOne cloud and available for retrieval if you need them. 30 Day Plan 18.99 All cloud storage plans are subject to the fair use policy. Charges apply for additional usage. Refer to swannone.com for specific inclusions & pricing in your location. COMING SOON Add Professional Monitoring On-Demand Have your home or business professionally monitored Flexible plans from just 7.49* 24/7 Professional Monitoring Service Alarm Monitoring & Alerts Connect to Emergency Services Monitoring of Sound Alerts Flexible Pay-As-you-Go Plans SwannOne s Professional Monitoring On-Demand is fl exible and affordable. Choose a plan that best suits your needs. Whether you would like to have your home professionally monitored just for a weekend getaway or all year round, SwannOne has you covered. 2 DAYS 7.49 LONG WEEKEND (3 days) 14.99 1 WEEK 18.99 1 MONTH 54.99 * Requires a current subscription to the Home Safe Plan. Refer to swannone.com for pricing. 32
A.18 SWAONE AT A GLANCE Software Accessories Kits Personalized Account for Computer Smart Hub Key Fob Motion Sensor Window/Door Sensor Alarm Starter Kit Free App for Smartphone & Tablet SoundView Indoor Camera SoundView Outdoor Camera Smart Plug Outdoor Siren Video Monitoring Kit W SWA 33
A.18 SWAONE AT A GLANCE Compatibility Works With Thermostat Smart Locks Lighting Smartplug Smartplug & more Extra Services COMING SOON PROFESSIONAL MONITORING ON-DEMAND Professional monitoring for when you're away CLOUD VIDEO STORAGE COMING SOON Record & retain video in the SwannOne secure cloud W SWA 34
A.19 TIPS ON ING SWAONE 1. STARTING THE CONVERSATION Are you interested in a flexible home security and control system with no long-term commitments? 1A. Are you looking for a solution that s easy to use and compatible with other smart brands? 2. REMOTE SECURITY AND MONITORING Ask your customer Do you want to be able to check in on your home/family/property at any time? 2A. Let me tell you about SwannOne. It is a complete security and monitoring solution, which offers streaming cameras, door and window sensors, and motion sensors. 3. INSTALLATION You probably don t want to run wires through your house, do you? 3A. SwannOne is very simple to install, and most of the hardware installs without running cables or putting screws in your walls. 3B. All sensors mount with standard 3M Command Strips, which are included 3C. Everything is wireless the sensors are batterypowered and completely wireless, using industrystandard ZigBee wireless 3D. The cameras use your local WiFi network, though they do need main power 35
A.19 TIPS ON ING SWAONE 4. CONTROL Do you want to be able to control the whole system remotely? 4A. SwannOne offers full control of your system through the free SwannOne app 5. SAFETY SwannOne can also offer you increased safety through a really neat feature call Audio Analytics the cameras and the hub all listen for very specific audio triggers, not fooled by recordings. This can save you money. 5A. Free with the SwannOne system is the capability to listen for windows breaking that means you can protect against break-ins without having to buy and install window-breakage sensors on all your accessible windows. This means that one camera or the hub can monitor the entire room. It s not fooled when you drop a drinking glass, either. 5B. For a nominal monthly fee no long-term commitments on this, and one fee includes all of them you can have your system listen for: I. Your existing smoke detectors those smoke and carbon monoxide detectors you already have in your house can be monitored by the SwannOne hub and cameras. Otherwise, if you want to know if your house is on fire when you re NOT home, you d have to spend money on very pricey connected smoke and carbon monoxide detectors. This is a great money saver. II. Gunshots III. Your car alarm so if you ve got another car in the driveway while you re at work or otherwise away from home, it can alert you when it goes off. Great for the SwannOne outdoor cameras. IV. Also, the system can listen for a baby crying. This makes SwannOne s indoor cameras an ideal baby monitor. 6. PROFESSIONAL MONITORING Now, if you re interested in on-demand professional monitoring e.g. if you go on vacation or on a business trip SwannOne lets you get professional monitoring as you need it, paying only for what you want, for as short a duration as 2 days. 6A. You can buy blocks of professional monitoring at any time, then schedule it whenever you need it. 6B. Available in blocks of: 2 days, 3 days, 7 days, a month, a year. 6C. They will monitor your sensors and the audio analytics for any disturbances, then attempt to call any of your listed contacts, then the police. 36
A.20 COURSE EXAM Best of Luck Now log on to answer the short course exam. The format is multiple choice and if you have been paying attention, you will have the necessary knowledge to pass. Good luck! Your exam results will be made known to you within a few minutes of completion. Final Test Test Get Results Now take the Module A Final Test Takes about 5 minutes Your result will be forwarded to you & the examiner within minutes 37