Integration of the Public Transport System in Madrid Region

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Integration of the Public Transport System in Madrid Region Alicia Velasco European Projects Coordinator Consorcio Regional de Transportes de Madrid (CRTM) 1

CONTENT 1. Introduction to Madrid region 2. Integration Model of Madrid Public Transport System 2.1 Administrative Integration 2.2 Fare Integration 2.3 Modal Integration 2.4 Technological Integration 3. Conclusions and Future challenges 2

1. Introduction to Madrid Region 3

1. Introduction to Madrid Region MADRID REGION TERRITORY Madrid is one of 17 autonomous regions of Spain, formed up by 179 municipalities, with more than 6.4 million inhabitants in an area of 8,028.5 km 2. Town size Number of municipalities Population 01.01.2016 Up to 100 10 712 101-500 18 4,494 501-1,000 19 13,261 1,001-5,000 52 127,760 5,001-10,000 31 228,433 10,001-50,000 29 684,493 50,001-100,000 10 750,442 100,001-250,000 9 1,491,860 More 250,001 1 3,165,541 Total 179 6,466,996 4

1. Introduction to Madrid Region PUBLIC TRANSPORT MODES AND OPERATORS Metro (underground) system Madrid city urban buses system Suburban railway system Metropolitan and regional buses: Interurban buses Metro Madrid: Public company owned by Madrid Region (100%), plus 2 sections under concession. EMT: Public company owned by Madrid municipality Cercanías Renfe: Public company owned by National Government 30 private companies operating 36 concessions Urban buses in other municipalities Light rail system 35 municipalities: urban bus services under concession (6), 1 public municipal services and 28 integrated in the interurban concessions 3 concessions by private operators Big bus interchanges 5 concessions (construction and operation) by private operators 5

1. Introduction to Madrid Region Transport Modes SUPPLY OF PUBLIC TRANSPORT (2016) PUBLIC TRANSPORT SYSTEMS OF MADRID REGION (2016) Length of Length of lines Stations/Stops Stations/Stops No. Lines network (km) of network of lines (km) No. vehicles Vehicles-km (Millions) Metro 12+Branch 269.5 269.5 241 292 2,320 173.9 Urban Bus Zone A (EMT) Urban Bus other municipalities & suburban 205 1,541.7 3,655.3 4,679 10,763 1,915 88.5 440 8,447.0 20,843.0 8.083 20,951 1,822 173.1 Light rail 4 35.8 35.8 56 57 220 12.6 Other rail concessions (TFM) RENFE suburban train 1 19.0 19.0 6 6 21 3.5 9 391.0 778.3 94 169 1,127 145.3 6

1. Introduction to Madrid Region DEMAND OF PUBLIC TRANSPORT (2016) PUBLIC TRANSPORT SYSTEMS OF MADRID REGION (2016) Transport Modes Single Ticket 10 Trip Tickets Regular Travel Cards Regular Child Travel Cards Others TOTAL Metro 35,407,895 6.1% 118,621,265 20.3% 426,947,728 73.0% 3,842,169 0.7% 26,887 0.00% 584,845,945 Urban Bus Zone A (EMT) Urban Bus other municipalitie s & suburban 23,388,949 5.4% 48,240,163 11.2% 343,612,196 79.9% 3,463,993 0.8% 11,404,430 2.7% 430,109,731 24,922,321 11.1% 19,350,785 8.6% 178,253,171 79.5% 1,598,103 0.7% - - 224,124,380 Light rail 964,633 6.1% 2,135,505 13.5% 11,915,945 75.3% 197,490 1.2% 612,444 3.9% 15,826,017 RENFE Suburban train Other rail concessions (TFM) 21,055,659 11.4% 12,821,070 6.9% 129,001,370 69.9% 1,312,083 0.7% 20,455,049 11.1% 184,645,231 598,853 9.7% 991.270 16.0% 4,551,841 73.6% 41,652 0.7% - - 6,183,616 TOTAL 106,338,310 7.4% 202,160,058 14.0% 1,094,282,251 75.7% 10,455,490 0.7% 32,498,810 2.2% 1,445,734,920 7

1. Introduction to Madrid Region GENERAL MOBILITY BY MODE AND PURPOSE The total number of trips in the Madrid region during a weekday is 12.9 millions. MODAL SPLIT OF TOTAL TRIPS IN MADRID 70% of this trips are made by mechanized modes and 30% by walking TRIPS BY PURPOSE And are classified by purpose as follows: 8

2. Integration Model of Public Transport System 9

2. Integration Model of Public Transport System INTEGRATION MODEL OF MADRID TRANSPORT AUTHORITY: CRTM Administrative Integration: With the creation of the Consorcio Regional de Transportes de Madrid (CRTM), as unique public transport authority, gathering responsibilities of the Madrid Region and the adhered local governments. Fare Integration: With the implementation of the Travel Pass, which is presently used in more than 70% of public transport journeys. Modal Integration: Assuming that different transport modes are complementary, expanding network and services, both railways and buses, being intermodality a key issue. Technological Integration: Integration of data, protocols and processes between operators and customers. 10

2.1 Administrative Integration INSTITUTIONAL FRAMEWORK 11

2.1 Administrative Integration 3. Administrative Integration MAIN OBJECTIVES OF THE CRTM Planning of Public Transport Infrastructures. Establishment of an integrated Fare System for the whole Public Transport Network. Development of a management policy and finance framework of the System Planning of Transport Services and Definition of Co-ordinate Operating Programs for all Transport Modes. Audit the integration of public transport with new urban planning. Creation of an Overall Image of the Public Transport System where CRTM holds the external relation with the users. PTA functions vs OPERATOR functions Strategic level: only Public Transport Authority (CRTM) Tactical level: CRTM very important, Operators less Operational level: only Operators 12

2.2 Fare Integration FARE SYSTEM Single tickets (One trip ticket): Valid for only one trip and bought on board. 1.5 2 12.20 Ten trip ticket: Valid for ten trips and in advanced purchase. In the central zone A, this ticket is useable in Metro and Municipal Bus Company. For suburban buses, there is a common ticket for all the companies. Tourist Tickets: 1, 2, 3, 5 and 7 days. Multimodal and Integrated Travel Card: Valid for unlimited number of trips during a period of one month or year, Regular Travel Card. 13

2.2 Fare Integration TYPES OF MULTIMODAL TRAVEL PASSES Abono Transportes is a multimodal and integrated travel pass of unlimited use for a period of time (30 days or year), in buses, metro and railways of the region, within a validity zone. There are different types of monthly passes: Standard pass: users between 26 and 64 years old: 54.60 99.30 EUR Youth pass: valid from 7 until 25 years old: 20 EUR Senior pass: persons 65 years old or older: 12.30 EUR Child pass: valid from 4 to 6 years old Unemployed pass: to participants of the employed activation plan: 10 EUR FARE ZONE SYSTEM Besides these monthly passes, there are annual passes. 14

2.3 Modal Integration EXAMPLES OF MODAL INTEGRATION Metro Extension Plans Interchange points Bus-HOV and BRT Crossing rail lines 15

2.3 Modal Integration METROPOLITAN BUSES INTERCHANGE PLAN 16

2.3 Modal Integration SUCCESS FACTORS OF INTERCHANGES Location and design Reduce transfer time Quality of waiting areas Information & signalling Operation needs Accessibility Management of the hub 17

2.3 Modal Integration PUBLIC TRANSPORT INTERCHANGES 18

2.3 Modal Integration Bike Parking Network (reb) Bike parkings in the surroundings of Metro, Light Rail, Commuter rail and Interurban bus stations. With an inverted "U" bike parking bar. Currently there are 16 locations with 160 available parking spaces, 14 of them fully operational, with the final objective of 700 parking spaces by the end of 2019. 19

2.4 Technological Integration CITRAM: Centre for Integrated Public Transport Management Source data from different operators Multimodal management tools Human Factor: Centralized supervision and action in real time 24/7 Continuous monitoring of the status of public transport system Protocols for each mode of transport Transport information to users. 20

3. Conclusions and future challenges 21

1974 1975 1976 1977 1978 1979 1980 1981 1982 1983 1984 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 Journeys (Million) 3. Conclusions and future challenges PUBLIC TRANSPORT DEMAND EVOLUTION Economic crisis 1,800.00 1,600.00 1,400.00 1,515 1,627 1,446 1,184 1,200.00 1,100 1,371 1,000.00 951 800.00 600.00 400.00 200.00 0.00 Since the creation of CRTM (1986), the public transport demand has risen 52% while the population has increased 36% 22

3. Conclusions and future challenges FINANCING: ECONOMIC SUSTAINABILITY OF THE SYSTEM Public Subsidies 2016 (MEUR) Percentage Central Administration 126.7 5.70% Madrid Region 980.1 44.11% Madrid City 149.1 6.71% Other cities 14.1 0.63% Total 1,270.0 57.16% Fee revenues 952.0 42.84% Total 2,222.0 100% 23

3. Conclusions and future challenges FUTURE CHALLENGES Increase ticketing options and new technology, implementation of contactless card and future NFC payment devices Modernisation Plan for Interurban & Urban Buses under EU PSO, with quality indicators (bonus malus) To promote the corporate social responsibility (CSR) towards our customer and give them benefits: Club of Friends of Public Transport To enhance sustainable mobility plans in our regional cities and review new land development plans in order to achieve a better integration between public transport and urban planning Development and Coordination of The Strategic Sustainable Mobility Plan of the Madrid Region, Vision 2025, with more than 200 actions in 12 main measures to achieve an efficient, safe and sustainable integrated public transport system in Madrid Region. Intermodality and Shared Mobility (MaaS): to enhance the integration of public transport with other shared mobility services: TP+bici-sharing, TP+car-sharing, 24

3. Conclusions and future challenges MODERNISATION PLAN FOR INTERURBAN & URBAN BUSES The Modernisation Plan focuses mainly on the following aspects: Quality Plan: service offered, accessibility, information to the user, comfort, security, environmental impact, customer support, user rating. Tools have been developed to measure quality indicators objectively. Technological measures: dynamic information system to the user, wireless communications, contactless ticketing systems, updating of dynamic and static information, etc. Improvements in the bus fleet: reduce maximum age from 12 to 10 years, average age under 5 years, improvement in accessibility and homogenisation of the corporate image. Improvements in environmental efficiency. 25

3. Conclusions and future challenges BUS FLEET 1,309 vehicles have been renewed since 2010. Renovation percentage per year 7,00 25% 21% 6,50 20% 6,00 5,50 5,58 15% 5,00 5,36 11% 10% 5,09 4,50 10% 8% 8% 8% 4,00 4,39 4,19 4,31 4,25 4,29 5% 3,50 3,00 0% 2008 2009 2010 2011 2012 2013 2014 2015 2010 2011 2012 2013 2014 2015 Edad media (años) Average age of 4.29 years. 100% of the vehicles are accessible. 26

3. Conclusions and future challenges BUS FLEET Additional measures in the bus fleet: improvements in cleaner and energy - sustainable technologies. 27

3. Conclusions and future challenges 28

Thank you very much for your attention Alicia Velasco alicia.velasco@crtm.es www.crtm.es 29