Mission To protect the lives and property of citizens, by providing professional fire and life safety services to people in need. Fire Department Priorities Emergency Response Training Fire Prevention and Inspections Public Education Emergency Response The Fire Department is staffed and equipped to respond to: One single serious fire/ems event. Three simultaneous emergency calls. A major event utilizing all fire department and city resources. Auto/mutual aid is necessary and normally available for major events. Organization The Fire Department is responsible for providing emergency services, administering prevention and inspection programs, overseeing disaster management, and handling the City s radio system. Three shifts comprised of a Shift Commander, two Lieutenants, and six Firefighter/Engineers provide fire/medical/rescue, and other services. The Fire Marshal is responsible for inspections, plans review, public education, and code enforcement and is assisted by the Shift Commanders when available. The Training/Safety Lieutenant is responsible for coordinating training activities, serves as the safety officer during major emergencies, maintains medical quality control, and coordinates the safety program. State certified Auxiliary Firefighters are available on a limited basis to supplement staffing and assist combat personnel. Authorized Positions FY2014 FY2015 FY2016 Fire Chief 1 1 1 Fire Captain 3 3 3 Fire Marshal 1 1 1 Fire Lieutenant 7 7 7 Firefighter/Engineer 18 18 18 Administrative Assistant 1 1 1 TOTAL 31 31 31 1
Primary Services Mitigating fires, medical emergencies response, vehicle accidents, technical rescue, and other 911 emergencies. Fire prevention and safety through plans review, code enforcement, public education programs, and fire safety inspections. Emergency disaster management and hurricane preparedness. Managing the City s 800 MHz radio system. The Fire Department normally operates two engines, a quint, and a mobile command vehicle daily. Supplemental staffing may be available from the Auxiliary Firefighter Program. The fire department provides basic and advanced life-support with medical transport provided by the City of Jacksonville as part of an inter-local agreement. Automatic/mutual aid is available from Jacksonville Fire & Rescue, St. Johns County Fire & Rescue, and Mayport Naval Station Fire department. The City operates its own 800 MHz radio system and radio tower located at the O&M facility. The radio system is an analogue/digital P-25 capable system having encryption for the police department and communication abilities with Jacksonville and surrounding counties. The First Coast Radio system and the State s mutual aid frequencies are used as a back-up system. Satellite phones are available for communication during a disaster when other means of communication are unavailable. CY2014 Accomplishments Zero fire deaths in 2014, and an average response time of 4 minutes. The majority of structure fires responded to were confined to the area involved upon arrival. 100% of the 222 customer surveys returned indicated excellent or good service. Conducted 810 fire safety surveys, 271 high hazard inspections and updated 1,081 preplans. Conducted 418 new construction/remodel inspections, reviewed 269 sets of plans, and 148 consultations. Conducted 119 fire drills in public and private schools and inspected 912 fire hydrants. Installed 129 smoke detectors in homes and checked or installed batteries in 560 smoke detectors. Provided education to over 3,633 adults/children in fire safety, prevention, and/or hurricane preparedness. 2
CY2014 Accomplishments (continued) Members conducted over 9,192 hours of in-service training. Installed and educated 181 families on the proper installation of child safety seats. Conducted city wide training and exercises in hurricane preparedness and terrorism, with this year s focus on an outbreak of Ebola in the area. Upgraded Sq-13 to an advanced life support (ALS) unit. The department received two Zoll defibrillators for Sq-13 and Q-11 through a Firehouse Sub grant. Updated the City s Municipal Comprehensive Emergency Management plan. Conducted a Point of Dispensing (POD) exercise simulating an Ebola outbreak. The department received and upgraded all MSA SCBA (Air-pacs) units with new Firehawks. All front-line units received smart-tablets with Streetwise software for receiving critical CAD information, live mapping, and building pre-plan information while enroute to an emergency. Goals for FY2015/2016 1. Prevent fire related deaths in Jacksonville Beach by a quick response, commitment to inspections and code enforcement, and an aggressive smoke detector program. 2. Confine 90 percent of all building fires to the area involved upon arrival by a quick response, effective fire ground tactics, and trained personnel. 3. Maintain excellent fire/ems/technical rescue capabilities and safety by expanded monthly in-house training, challenging scenarios, and technical rescue training. 4. Continue supporting the Firefighter Auxiliary program. 5. Maintain the city s preparedness capabilities by updating and exercising the City s emergency operational and communication plans. 6. Continue the strong commitment to customer service by receiving 100 % customer survey reports of excellent or good service. 3
* FY14 10-01- Performance Measures 14 through Target for CY2013 CY2014 3-1-15 CY2015 Prevent all fire deaths in Jacksonville Beach Yes Yes Yes No fire deaths Confine 90% of all building fires in Jax Beach to area involved upon arrival. (35) Provide Basic or Advanced Life Support service to all calls for Emergency Medical Services (of the 3,045 total calls in 2014, 70% were rescue). 100% 100% 100% 90% 2,121 2,132 872 2,000 Respond to emergencies within 6 minutes (m) for 90%, and within 4 minutes (m) for 70% of all 911 emergency calls. 4m/71% 6m/91% 4m 69% 6m 91% 4m 67% 6m 93% 4m/70% 6m/90% Complete fire safety surveys and update pre-plans of commercial buildings once every 2 years (718 per year). Conduct high hazard inspections and update preplans of daycares, Medical Centers, Private Schools, Group Counseling Centers, Nursing Homes and Assisted Living Facilities. 882 810 350 718 325 271 123 189 Conduct 80 fire evacuation drills in schools. 104 119 61 80 Educate 3,500 citizens/children in fire safety and/or hurricane preparedness each year. Install or replace 80 smoke detectors in unprotected homes of elderly, disabled, or fixed income citizens. 3,633 4,477 2,460 3,500 149 129 73 80 Check, test or replace batteries in 375 existing smoke detectors. 549 560 216 375 Inspect all city and private fire hydrants annually. 870 912 874 860 Complete 7,000 in-service training hours. 9,274 9,192 3,702 7,000 Receive a 100% excellent or good evaluation by 100% 100% 100% 100% citizens 1 Install/inspect/educate families on child safety seats. 207 181 71 NA 1 Survey responses (# returned): 2013 (243), 2014 (222), FYTD 2015(106) The Fire Department measures its effectiveness by tracking alarms, inspections, survey cards returned, and training records on a monthly and calendar year (CY). * The first 5 months of FY2015 (Oct-Feb) is indicated in column three (bold) on the chart. 4
Annual Calls for Service The fire department responded to 3,045 responses in CY2014. 2% Structural Fires 70% Medical 27% Hazardous Conditions Calls for Service for the Jacksonville Beach Fire Dept. 3,300 3,200 3,100 3,000 2,900 2,800 2,700 2006 2007 2008 2009 2010 2011 2012 2013 2014 In 2014, the Fire Department experienced a slight decrease in call volume over 2013: 3,045 calls for service in 2014 and 3,060 in 2013. Funding Sources Fire Department funding is primarily through the General Fund. Radio services are funded by the Radio Communications Special Revenue Fund, Capital Improvement Fund, and each individual department using the City s 800 MHz radio system. Firefighter Auxiliary Program The Fire Department has a Firefighter Auxiliary program to supplement staffing needs. We utilize a maximum of 8 Auxiliary personnel who are State of Florida certified firefighters and EMTs or Paramedics. Due to the economic up-swing we are losing our auxiliary members as they move to paid fire departments or seek alternate professions. $5,000 is included in the fire department budget for insurance, uniforms, physical, and other associated costs. 2015 Grants The fire department continues to apply for grant funding as opportunities become available. Assistance to Firefighters Grant (AFG): A diesel emission removal system for Station 1 was approved in 2014 to remove the potential toxic by-products of diesel exhaust at the station. This should be completed in the fall of 2015. 5
Financial Summary Original Proposed Resource Actual Budget Budget Increase % Allocation 2014 2015 2016 -Decrease Change Personal Services $3,016,998 $3,074,203 $3,285,322 $211,119 6.9% Operating $420,648 $487,816 $486,148 -$1,668-0.3% Capital Outlay $38,392 $0 $39,250 $39,250 - TOTAL $3,476,038 $3,562,019 $3,810,720 $248,701 7.0% Payroll increased for additional overtime, pension contributions, and leave payouts for two senior members of the department who will retire in 2016. Budget Issues Radio System Maintenance/Repairs: In an effort to expedite emergency repairs to the City s 800 MHz radio system not covered by the maintenance contract, $10,000 in the Radio Fund will be targeted for emergency repairs. The 911 dispatch center consoles, police and fire radios, as well as the repeaters and controller will need to be replaced beginning in 2018. $200,000 for the next three years will be needed from the General Fund to continue to build an initial reserve for these replacements. Replacement Vehicle: The Training Lieutenant/Safety Officer s vehicle (2001 Ford Utility truck) is scheduled to be replaced. This vehicle responds to all structure fires and other emergencies. The $35,000 cost is included in the 2016 budget. Fire Apparatus Replacement Program In order to maintain an efficient fleet of fire apparatus, a planned capital improvement program is required. This replacement program has been funded annually by the City Council. Because of the cost of new apparatus and the economic conditions, the goal of this program and the life of apparatus has had to be extended. The goal of the program is to keep apparatus in front-line service for approximately 12-14 years and then place them in reserve for approximately 4-5 years. While we have two older reserve units, we have replaced the pumps on both units (E-25 and E-14), extending their life. This schedule can be attained by committing $75,000 per year. The replacement schedule is included in the 2016 Capital Improvement plan (CIP). E-25 or Sq-13 was scheduled to be replaced in 2016, however the replacement engine was pushed back to 2017. 6
Fire Apparatus Replacement Program Engine Description Model Year Q-11 Ferrara Ladder (Quint) 2010 5 Age E-14 Pierce Pumper (reserve) 1996 19 SQ-13 Freightliner Pumper 2001 14 E-22 E-1 Rescue/Pumper 2006 9 E-25 Pierce Pumper (reserve) 1993 22 Replacement Schedule Replace CIP Year Apparatus Cost Budget FY2013 $75,000 FY2014 $75,000 FY2015 $75,000 FY2016 $75,000 FY2017 E-25 or Sq-13 $375.000 $75,000 Emergency Preparedness A pro-active approach is taken to emergency preparedness activities that potentially could impact the city. Key preparedness activities include: Annual hurricane training with employees. Annually updating the municipal comprehensive emergency management plan (MCEMP). Conducting annual city exercises on hurricane preparedness/planning and terrorism. Ensuring all National Incident Management System training requirements and criteria are met. In the event of a major storm or other similar emergency, the City Manager may authorize the use of the General Fund s unanticipated budget to fund purchases such as: Rental equipment: Trucks/trailers, portable shelters, generators, and port-a-lets. Supplies: Fuel, food, water, and medical supplies. Staffing and communications equipment. 7
Comparison Survey The Jacksonville Beach Fire Department does a comparison survey annually with similar sized cities and fire departments to determine how efficient our department is in comparison to the other departments. Statistics assessed include the assessed valuation of property, fire department budget, number of calls responded to, number of firefighters, and the population. This comparison survey is based on the 2014 calendar year statistics. This data does not reflect the actual minimum staffing per shift nor the method that each department may use to determine calls. The following graphs illustrate the findings from the data and indicate that the Jacksonville Beach Fire Departments operates efficiently. Calls for Service CY 2014 Calls for Service per Firefighter Average number of calls for service per firefighter: = 143 The Jacksonville Beach Fire Department responded to 3,045 calls for service in CY2014. Titusville Ormond Beach Jacksonville Beach Port Orange St. Augustine 168 162 109 149 127 0 100 200 Cost per Call CY 2014 Cost per Call of Service Average cost per call for service: = $916 Titusville Ormond Beach $726 $772 Jacksonville Beach Port Orange St. Augustine $881 $1,165 $1,038 $0 $500 $1,000 $1,500 8
Continued: Comparison Survey Cost per 1 million of Protected Property Cost per $1 million of Protected Property CY 2014 Average cost per $1 million of protected property = $1,996 Titusville Ormond Beach Jacksonville Beach Port Orange St. Augustine $2,817 $1,665 $1,098 $2,438 $1,961 $0 $1,000 $2,000 $3,000 Firefighters per 1,000 Population CY 2014 Average number of firefighters per 1,000 population: = 1.3 Firefighters per 1,000 Population Titusville 1.2 Ormond Beach 1.1 Jacksonville Beach 1.2 Port Orange 0.9 St. Augustine 2.2 0.0 1.0 2.0 3.0 9