Installation and User Instructions

Installation and User Instructions The Informant is a self-contained alarm and logging device that uses the cellular phone network. Text message alarms are sent up to five cell phones. Events are logged to a cloud server with easy user access. The following monitored and logged: Temperature Refrigerant Leak City Power Amps Humidity City Power On Auto Light Control Door Ajar Power Failure Battery Back-up Panic Button Panic Reset Daily Status Message Accessing Your Stored Web Data Temp: -8F No alarms Alarms: SMS Text Messages Logging to Cloud Server Your Informant unit is factory configured to begin logging data as soon as it is powered up. No special software is required, only a computer with an Internet browser, such as Explorer or Safari. Follow the steps below to see your graphs and logs: 1. Point your browser to: Do not use www. 2. Your user name is: 3. Your password is: 1

Contents Connections 3 User Controls 4 Sensors 4 Wiring Layout - Inputs, Power, Controls 5 Scrolling Menu on Internal Display (Top Menu) 6 Signal Strength Indicator 6 Use of Door Sensor and Panic Buttons 7 Antenna Recommendations 8 Summary of Menu Functions 9 Entering Cell Phone Numbers 10 Setting Contact On/Off Alarms and Delay 10 Setting Contact On/Off Alarms and Delay 11 Using Delays 11 Setting Temperature Alarm Limits and Delay 12 Set Password 13 Set Celsius or Fahrenheit 13 Sending Test Messages 13 Go To SubMenu Functions 13 City Power Alarm 14 Testing the City Power Alarm 14 Battery Low Alarm 14 Contact On/Off Setup 15 UDP (Cloud Server) Logging 15 SMS (Text Messaging) 15 Daily Message 16 Keypad Lock 16 Alarm Buzzer 16 Silent Mode 16 Maintenance Mode 16 Add Wired Sensors Menu 17 Revert to Factory Configuration 17 Accessing Graphs and Logs 18 2

Connections Facing the Connector Block (Connector #1 is lowest in control box) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Relay Outputs Contact 1A Contact 1B Contact 2A Contact 2B Contact 3A Contact 3B 20 19 18 17 16 15 To External Alarm Interior Lights Auxiliary Relay Ammeter Input 0-5vdc Ground Dry Contact Inputs Input One Input Two Input Three Ground Sensor Inputs Sensor 1 Sensor 2 Sensor 3 Sensor 4 Power 4vdc Ground Power 24vac 14 13 12 11 10 9 8 7 6 5 4 3 2 1 Door Position Up to four inputs or any type sensor Panic Button Leak Detector Current Transducer Reset Button Combination Temperature & Humidity Sensor Three wires Temperature Sensor Two wires 24vac Transformer Antenna M Coaxial Cable 3 RDTConnections(12-14-11)

User Controls Wall-Mounted Installation Conduit to Controls Display The backlit display has two modes: Normal: four data panels constantly scroll Command: the display shows responses to menu changes Alarm Horn Keypad Letter keys are used for commands Number keys are used to enter phone numbers and values such as temperature alarm settings Sensors Temperature Sensor: Two wire, observe polarity. Use 22awg, stranded wire. Up to four can be used. Has 24 leads. Up to 200. Combo Temperature and Humidity Sensor: Three wire, observe polarity. Use 22awg, stranded wire. Up to four can be used. Has 24 leads. Door Sensor: Magnetic security-type sensor, two wire. Use 22awg wire. Normally closed or normally open can be used. Leak Detector: Typical sensor shown. Use 22awg wire. Normally closed contact sensor. 4

Wiring Layout - Inputs, Power, Controls 120vac or 208vac mains supply Informant Power 24vac Transformer Leak Detector Power 9vdc Transformer Informant Relay Panic Reset Alarm Horn Connections to Informant Horn Lighting Door Position Sensor Refrigerant Leak Detector Door Switch Panic Switch (inside Cooler) Relay Output - Lighting Relay Output - Ext. Horn Panic Button Refrigerant Leak Detector Relay Output - Aux. Four Temperature Sensors Note: Not all 24vac power is shown on Relay Outputs. Power to all outputs must be furnished through customer supplied 24vac transformer. 5 Side View of Refrigerated Room

Use of Door Sensor and Panic Buttons Typical Wiring: Door Position Sensors,Panic Button and Panic Reset Door Sensor Panic Button Reset Inside Panic Button Interior Lighting Conduit and Junction Boxes Sensors or Switches Side View of Refrigerated Area The door sensor (magnetic switch) automatically controls the internal lighting. Once the door is opened an internal timer in the Informant starts running. If the door is closed promptly the lights are shut off. If the door is opened too long a series of events begins as described in the table below. Additionally, an internal panic button can over-ride the timer. The external Panic Button Resert cancels the Internal Panic Button. Lighting Sequence Table Door Position: Opens: Closes: Open Too Long: Panic Button Pressed: Panic Reset Button Pressed: Actions Lights go on. Door open timer starts running. (0-99 min.) Lights go out. Timer resets Alarm horn sounds. (Delay time exceeded.) Text message alerts sent. Alarm horn sounds. Interior lighting turns on. Text message alarm sounds. Alarm silenced. Text message sent Alarm cleared Lights go out. 6

Scrolling Menu on Internal Display (Top Menu) Curr Temp1: 34F Curr Temp2: 45F 85F Cell Signal: Temperature updated every five seconds Signal needs two bars for good performance No Alarms Up to five cell phone numbers can be entered. Only the first two are shown. High Alarm: 86F Low Alarm: -5F 555-432-5678: 555-786-4356: B C ( ) ( ) Alarm status is displayed. A buzzer can also signal alarm status locally. High and low alarm # Backspace points. The temperature must be above or below the trip point by one degree to alarm. Manual scrolling by pressing the B and C keys ( ) ( ) Signal Strength Indicator Unusable Signal Strength Marginal - but usable This device sends SMS text messages and sends data over the 2G data channel. This requires at least two solid black bars signal strength. If no black bars are present a remote antenna will be required. Excellent signal level 7 See page on remote antenna if signal is low.

Antenna Recommendations External Directional antenna Metal roof Metal walls >5 miles from cell tower Attic Omni-Directional Antenna Composition (wood) Roof <5 miles from cell tower Wooden, sheet rock, walls Since most Informant installations are wall-mounted to refrigeration rooms, an external antenna is required. Depending on the type of building, the antenna can be mounted above the conduit. In all-metal buildings, a roof-mounted antenna will be required. When the Informant will be more than five miles from the cell phone tower a directional antenna will likely be required. Typical directional antenna. (Yagi). Usually mounted outside building. Coaxial cable to antenna Conduit to ceiling (3/4 ) Walk-In Box Typical non-directional tenna (monopole) RDTAntenna(12-24-11).ai 8

Summary of Menu Functions To Access Menus Scrolling Data Mode A Press A Key and Scroll Keys Main Menu Functions: 1) Cell phone numbers. 2) Amp Alarms 3) Contact #1 delay. 4) Contact #2 delay. 5) Temperature Alarms 6) Temperature alarm delay. 7) Set Password 8) degf or degc. 9) Send Test Text Message. 0) More options ( zero key). 0 Press 0 Key To Access Sub-Menu Sub Menu Functions: 1. City Power Alarm. 2. Battery Low Alarm. 3. Contact 1 Alarm. 4. Contact2 Alarm. 5. UDP Logging. 6. SMS (Text) Alarms. 7. Daily Status Message. 8. Keypad lock. 9. Alarm Buzzer. 10. Silent Mode. 11. Maintenance Mode. 12. Wireless Temp Sensors. 13. Discover Wired Temp Sensors. 14. Factory Config Reset. Press D Key twice to return to scrolling menu D ScrollingMenuLong(11-21-11).ai 9

Entering Cell Phone Numbers Change Cell Phone Numbers 512-555-1234 #1 1)New 2)Del Send Test Message Send Test Message Select numbers 1-5 This screen permits five cell phone numbers to be entered, changed or deleted. In the event of an alarm, all the numbers are sent a text message alarm. Be sure to send a test message to every phone number entered. Setting Contact On/Off Alarms and Delay The on/off contact sensing is set up in the sub-menu. See page 5 for more info on setting those. However, the delay time before sending an alarm is set on this page. Set Contacts 1 and 2 Delay Time Contact1 dly 0 Contact2 dly Adjusting Delay Time (minutes) Contact1 dly 0 1) Change The two dry contacts frequently monitor freezer and refrigerator doors and alarm if the door is left open for a certain time. If the value is set to zero, there is no delay. A submenu function enables the contacts operation. The value is minutes until an alarm is activated. These devices frequently monitor refrigerator doors and alarm if the door is left open for a long time. If set to zero, there is no delay. A submenu function enables the contacts operation. 10

Setting Contact On/Off Alarms and Delay The on/off contact sensing is set up in the sub-menu. See page 13 for more info on setting those. However, the delay time before sending an alarm is set on this page. Set Contacts 1 and 2 Delay Time Contact1 dly 0 Contact2 dly Adjusting Delay Time (minutes) Contact1 dly 0 1) Change The two dry contacts frequently monitor freezer and refrigerator doors and alarm if the door is left open for a certain time. If the value is set to zero, there is no delay. A submenu function enables the contacts operation. The value is minutes until an alarm is activated. These devices frequently monitor refrigerator doors and alarm if the door is left open for a long time. If set to zero, there is no delay. A submenu function enables the contacts operation. Using Delays Many delays are used on switch and contact functions. Temperature: delay alarm to ignore defrost cycle. Typically 30-45 minutes. Door Position: delay alarm to allow door to be open for a period. Typically 5 minutes. Refrigeration Leak: delay to assure that genuine leak is present. Typically 15 minutes. Set delays carefully. A short delay causes false alarms, a long delay may mask problems. 11

Setting Temperature Alarm Limits and Delay (Shortcut: Press A and scroll down to 5.) 5)Temp Alarms 6)Temp Alarm Delay This screen sets the trip values of temperature. To automatically cancel the alarm the value must be greater (or less) than the trip value by one degree. Set High/Low Alarm Values 1)Hi Temp1 Alarm 2)Lo Alarm Alarm Setting Negative Temperature Values High temp above 0? 1)Yes 2) No Note that the temperature sensors must be discovered (see page 8) in order for high/low limits to be set. Setting Negative Temperature Values Enter Hi Alarm:1 +120 Press D for Done Set Delay Before Alarm Shortcut: Press A and 6 1) Temp 1 Delay 01 minutes Enter minutes 0 for no delay This function permits 0-99 minutes of delay before sending a text alarm. The primary purpose is to ignore defrost cycles where the temperature can routinely and briefly jump to 20degF higher than normal. Press D for Done 12

Set Password Set Password Enter key code The keypad is disabled if the password is not entered. CAUTION: if you forget your password, you will have to call tech support to have an upload of the firmware done. There is no back-door method. Set Celsius or Fahrenheit 1) >> Fahrenheit 2) Celsius Select the temperature portrayal of F or C. All alarms and logging will be displayed with that portrayal. Sending Test Messages Send Test Message Select numbers 1-5 A test Text Message can be sent to any of the five cell phone numbers. Go To SubMenu Functions Shortcut: Press A and 0 Options 13

City Power Alarm Informant Circuits City Power Loss of city power is a critical failure. The Informant contains two Lithium batteries that automatically keep the Informant running when city power fails. ack-up atteries R123) Auto Cutover Circuit 24vac Transformer When power fails, text message alarms are sent and the event is logged. There is a oneminute delay before alarming to ignore transient power spikes of black outs. Testing the City Power Alarm. Unplug the wall transformer from the power receptacle. The display should go dim as the unit starts to conserve battery power. After two minutes, you should receive a text message alarm. There are two internal batteries that keep the Freezer Alert running when city power is lost. The batteries last for 24 hours or more. When they are exhausted, they must be replaced with CR123A cells which are available at Walmart. Battery Low Alarm Battery Low Alarm Off 1) Enable When the device cannot receive ity ower, it reverts to long-live batteries (CR123 Lithium) If ity ower remains off for longer than 20 hours the unit will send an alarm that it will soon be completely inactive. 14

Contact On/Off Setup Set Contacts 1 and 2 Delay Time Contact1 dly 0 Contact2 dly Adjusting Delay Time (minutes) Contact1 dly 0 1) Change Off 1) Enable The two dry contacts frequently monitor freezer and refrigerator doors and alarm if the door is left open for a certain time. If the value is set to zero, there is no delay. A sub menufunction enables the contacts operation. The value is minutes until an alarm is activated. These devices frequently monitor refrigerator doors and alarm if the door is left open for a long time. If set to zero, there is no delay. A submenu function enables the contacts operation. UDP (Cloud Server) Logging UDP Logging Off 1) Enable Enabling this function starts the device sending hourly logs and alerts to a server database. Call Tech Support to se up your user name and password. SMS (Text Messaging) SMS Alarms Off 1) Enable The is the principal alarm method. This function is normally used when setting up a device and is otherwise left on. 15

Daily Message Daily Message Off 1) Enable This function lets you know that the device is in contact with a cell tower and can receive the system time from it. It will send a daily message at noon to confirm its operational status. Keypad Lock Keypad lock Off 1) Enable Use this mode to block accidental setting of passwords in the Main Menu. The default password to enable the keypad is 1. Alarm Buzzer Silent Mode Alarm Buzzer Off 1) Enable Silent Mode Turns off the alarm buzzer. The device beeps when sending logging data and SMS Alarms.Enabling this function stops the beeping. Maintenance Mode Maintenance Mode Off 1) Enable This mode permits alarms from being transmitted to all five cell phone numbers. In this mode, alarms are only sent to the first cell phone number. An hourly warning message is sent. After 8 hours, Maintenance Mode is automatically discontinued. 16

Add Wired Sensors Menu Up to four temperature sensors can be used. Each sensor has a unique (internal) address and must be discovered by the unit in order to be displayed. Without discovering the sensors, no data will appear. Add Wired Sensors? 1) Yes This menu starts the discovery function. Discovery Finished Found 4 Sensors Added sensors Sensors have been found. Logging begins after return to top menu. Press the D twice to return to the scrolling menu. Set tem limits for alarm functions. Revert to Factory Configuration Factory Config? 1) Yes Selecting this resets all limits and other variables to the factory final assemble test setting. 17

Accessing Graphs and Logs If UDP logging is enabled, the Informant sends hourly the high, low and latest values of all sensors and alarms. The data is sent to a Cloud server automatically. Several fields on the server can be customized. No special software is required. Steps to accessing your Informant s stored data: 1. Open a Internet browser connection using Explorer, Chrome, Firefox. 2. Type http://app..com in the address panel. Do not use www 3. Enter your user name and password. Top Menu - Summary Graphs and Menu Red line: highest value Blue line: lowest value During logging period. This field can be changed. 18

Graph and Report Generator Sub Menu Report formats: Graphs Excel HTML (browser text) Spreadsheet (CSV) Typical Report (HTML format) 19