Synergis Master Controller 2.2 Integration Guide for Assa Abloy IP Locks This guide supplements the Synergis Master Controller Configuration Guide and explains how to configure Assa Abloy IP locks (PoE and WiFi) connected to Synergis Master Controller (SMC). It is assumed that you have read the Synergis Master Controller Configuration Guide and are familiar with the terminology and concepts used in SMC Portal and Security Center. For specific information regarding Assa Abloy IP locks, refer to the manufacturer s web site. Click here for the most recent version of this document. This section includes the following topics: "Supported Assa Abloy IP locks" on page 2 "Supported Assa Abloy IP Lock features" on page 3 "Supported SMC features" on page 5 "Supported Security Center features" on page 6 "Configuration overview" on page 8 "Enrolling IP locks connected to SMC" on page 9 "Monitoring the battery status of WiFi locks" on page 12 IMPORTANT Topics appearing in this guide that reference information found on third-party websites were accurate at the time of publication, however, this information is subject to change without prior notice to Genetec. gtap.genetec.com Synergis Master Controller 2.2 Integration Guide for Assa Abloy IP Locks 1
Supported Assa Abloy IP locks Supported Assa Abloy IP locks SMC 2.2 supports the following Assa Abloy IP locks. Brand Name Type Supported firmware Corbin Russwin Access 700 PIP1 PoE Supported by design Corbin Russwin Access 800 IP1 PoE Supported by design SARGENT Passport 1000 P1 PoE 3_0n08_px_pfm SARGENT Profile Series v.s1 PoE 3_0n08_px_pfm Corbin Russwin Access 700 PWI1 WiFi 3_0n08_px_pfm Corbin Russwin Access 800 WI1 WiFi Supported by design Corbin Russwin IN120 WiFi Supported by design SARGENT Passport 1000 P2 WiFi 3_0n08_px_pfm SARGENT Profile Series v.s2 WiFi Supported by design SARGENT IN120 WiFi Supported by design An interface module is a third party security device that communicates with SMC over IP, USB, or RS-485, and provides input, output, and reader connections to the controller module. In the context of Assa Abloy IP lock integration, each IP lock is viewed as an interface module. gtap.genetec.com Synergis Master Controller 2.2 Integration Guide for Assa Abloy IP Locks 2
Supported Assa Abloy IP Lock features Supported Assa Abloy IP Lock features SMC 2.2 supports the following Assa Abloy IP Lock features. Legend: () t applicable. Features PoE lock WiFi lock Category of interface module Lock Lock Communication protocol IP IP Encrypted communication a Online operation Dependent mode b Supervised mode c Offline operation Degraded mode e Autonomous mode f Wireless operation Contact SMC on event Scheduled radio contact Battery checks Power fail lock settings (Fail Safe/Fail Secure) d See note g See note h See note i See note j Maximum number of credentials (for autonomous decision making) 2400 2400 Maximum credential length (in bits) 140 140 Maximum number of interface modules per RS-485 channel Recommended maximum number of interface modules per SMC unit 128 128 a. Communication can be encrypted between the WiFi lock and the router. b. SMC makes all the access control decisions. c. The interface module makes all the access control decisions and reports them in real time to SMC. SMC overrides all decisions to deny access that contradict the access control logic currently in effect in SMC. d. Might take up to 15 seconds to unlock. e. The interface module grants access to all credentials matching a specified facility code. f. The interface module makes unsupervised decisions and defers the event reporting until the connection to SMC is reestablished. g. The WiFi lock contacts SMC on the following events: Unknown credential, Door forced open, and Door open too long. h. The default WiFi radio wake up schedule is every day at 0:00 UTC time. For the configuration of this feature in SMC 2.2, ask your Genetec representative. i. The default Battery check schedule is every day at 23:00 UTC time. For the configuration of this feature in SMC 2.2, ask your Genetec representative. See also "Monitoring the battery status of WiFi locks" on page 12. gtap.genetec.com Synergis Master Controller 2.2 Integration Guide for Assa Abloy IP Locks 3
Supported Assa Abloy IP Lock features j. The default Power fail lock setting is Fail Secure, meaning the door is locked when power is off. For the configuration of this feature in SMC 2.2, ask your Genetec representative. gtap.genetec.com Synergis Master Controller 2.2 Integration Guide for Assa Abloy IP Locks 4
Supported SMC features Supported SMC features The following table lists the SMC features that are supported by the Assa Abloy IP Lock integration. For a description of these features, see Synergis Master Controller Configuration Guide. Legend: () t applicable. SMC features (SMC Portal) PoE lock WiFi lock Hardware configuration Manual enrollment (Add hardware dialog box) Automatic enrollment (Scan button) Property configuration Configuration cloning (Clone button) Lock pairing a Lock pairing a I/O diagnostics (Live monitoring of inputs, relays, and readers) Interface module firmware display Interface module firmware upgrade Primitive key store Dual-swipe lock toggle Access control behavior Beep on door held open Beep on door forced open Beep on access denied Interlock setting (Single door unlock or Single door open) Reader setting (Card or PIN or Card only) Maximum PIN length in digits Degraded mode settings Lock relay (After door opens or When door closes) Logging options Reader activity Input activity Output activity Access granted reasons Access denied reasons I/O linking Security clearance 5 b 5 b Same events logged as for PoE locks, except that the data are only available after the next radio contact. a. You need to pair the IP lock with SMC. See "Enrolling IP locks connected to SMC" on page 9. b. Works, but the Lock relay delay is not taken into account. gtap.genetec.com Synergis Master Controller 2.2 Integration Guide for Assa Abloy IP Locks 5
Supported Security Center features Supported Security Center features SMC 2.2 Assa Abloy IP Lock integration supports the following Security Center features. For a description of these features, see Security Center Administrator Guide. Legend: () t applicable. Security Center features PoE lock WiFi lock Live event monitoring in Security Desk Module running state (Online, Offline) AC fail Battery fail (Low battery) Deadbolt (Secured, Released) Key override Door open/closed Door forced open Door held open too long Door properties (pushed from Security Center) Standard grant time Extended grant time Entry sensor d Standard access time Extended access time Maintenance mode (ignore all access events) Time to ignore REX after access is granted (in sec.) Unlock on REX (On/Off) Ignore REX events while door is open (On/Off) Time to ignore REX after door closes (in sec.) c See note a b c Enforce minimum security clearance level on areas Automatic credential enrollement using custom card format Unlock schedules Unlock schedule override Maintenance mode e e f g Activate/deactivate reader in Security Desk (reader shunting) Antipassback Interlock Zone management (hardware zone) a. live event in Security Desk. The events are only available after the next radio contact. gtap.genetec.com Synergis Master Controller 2.2 Integration Guide for Assa Abloy IP Locks 6
Supported Security Center features b. WiFi locks are considered offline only after the periodic radio contact + 5 min. is missed. c. The timeout value set in Config Tool for triggering Door open too long events cannot exceed 4 minutes 15 seconds (or 255 seconds). Any value set higher than 255 seconds will be set to 255 seconds in SMC. d. The entry sensor is required to accurately detect entry into an area. In the absence of the entry sensor, the door sensor is used, and the entry is assumed when the door sensor is triggered. e. IP locks accept up to a limit of 32 time intervals. If the Security Center schedules exceed this limit, only the first 32 time intervals are applied. f. Applied on next radio contact g. Applied on next radio contact gtap.genetec.com Synergis Master Controller 2.2 Integration Guide for Assa Abloy IP Locks 7
Configuration overview Configuration overview The following table summarizes the IP lock configuration process. Phase Description See 1 Make sure your IP lock firmware is up to date and supported by SMC. 2 Configure the IP lock using the Network Configuration Tool (NCT). Configure the Host address of the IP lock to be the same as the IP address of the SMC unit. Configure the communication port of the IP lock that SMC will use as a listening port when discovering the locks (Default=2571). 3 Establish communication between the SMC and its attached IP locks in Controller Portal. NCT/LCT Quick Start guide that came with your lock. "Supported Assa Abloy IP locks" on page 2 Network & Lock Configuration Tool User Manual that came with your lock. "Enrolling IP locks connected to SMC" on page 9 gtap.genetec.com Synergis Master Controller 2.2 Integration Guide for Assa Abloy IP Locks 8
Enrolling IP locks connected to SMC Enrolling IP locks connected to SMC For SMC to communicate with the IP locks connected to it, you must pair them together in SMC Portal using the lock pairing mode. What you should know While the lock pairing mode is active, all the IP locks that connect to the SMC using the specified communication ports are discovered. Once the pairing mode is complete, SMC is reconnected to the Access Manager in Security Center, and the paired IP locks are added. Before you begin Configure the IP locks using the Network Configuration Tool (NCT). To enroll the IP locks connected to SMC: 1 Log on to SMC (see the Synergis Master Controller Configuration Guide). 2 From the Home page, click Lock pairing mode. 3 In the Timeout field, select how long to activate the lock pairing mode for. New IP lock connections are only paired for the amount of time you specify. 4 In the Ports section, click. 5 In the Add ports dialog box, type the port numbers of the communication ports you configured on the IP locks, and click Add. gtap.genetec.com Synergis Master Controller 2.2 Integration Guide for Assa Abloy IP Locks 9
Enrolling IP locks connected to SMC 6 If you want the IP locks to be added as they are discovered, do the following: a Select the Add locks upon discovery option. IMPORTANT When this option is selected, SMC reconnects to the Access Manager after each group of IP locks is added. This option is only recommended if you must start configuring the IP locks before the pairing mode is complete. b From the Delay before adding locks option, select how many seconds must pass without another lock being discovered before the previously discovered locks are added. 7 Click Start. IMPORTANT For WiFi locks, press the COM/Reset button 1 inside the back panel of the lock to trigger a connection to the SMC. The IP locks are detected and added to the Discovered locks table. In the Pairing mode state section, the progress is shown. NOTE If you have problem pairing the lock to SMC, see "Testing the connection between your IP lock and SMC" on page 11. 8 Do one of the following: To stop the lock pairing mode and add the discovered locks, click Stop and save. To cancel the lock pairing mode, click Cancel. NOTE If the Add locks upon discovery option is selected, some locks might have already been added. Wait until the lock pairing mode times out. SMC reconnects to the Access Manager, and the discovered locks are added. 9 Click the Home tab, and then click the Hardware tab. The IP locks that were added appear in the hardware tree. In the Properties tab, the unit type, serial number, and IP address of the selected IP lock are displayed. 10 If no information appears in the Properties tab, click Refresh ( ). For WiFi locks, it can take up to two minutes before the information is displayed in the Properties tab. WiFi locks appear in red in the hardware tree because they are not in constant communication with the SMC, unless the WiFi radio scheduler is set to Always. 1. To access the COM/Reset button, you need to remove the cover protecting the back panel of the lock. It is a tiny button that you need to poke with a sharp object. It is typically located on the left hand side of the back panel (Access 700 and Sargent Passport models) or on the front of the panel (Access 800 and Sargent Profile series). gtap.genetec.com Synergis Master Controller 2.2 Integration Guide for Assa Abloy IP Locks 10
Enrolling IP locks connected to SMC Testing the connection between your IP lock and SMC If you have trouble pairing the SMC to your IP lock, you can test the connection between the lock and the SMC using the Lock Configuration Tool (LCT). To test the connection between your IP lock and SMC: 1 For PoE locks, refer to the Ping Test command in the LCT. 2 For WiFi locks, refer to the Verify Connection to Host command in the LCT. gtap.genetec.com Synergis Master Controller 2.2 Integration Guide for Assa Abloy IP Locks 11
Monitoring the battery status of WiFi locks Monitoring the battery status of WiFi locks To check the status of the battery on your Assa Abloy IP WiFi locks, you can monitor the Battery fail event on the SMC unit that they are connected to. What you should know For each WiFi lock, Security Center creates a virtual input named Input BatteryFail that shows as Active when the battery is low in the Peripherals tab of the SMC unit in Config Tool. NOTE Input BatteryFailed is a software input created to indicate the battery status of WiFi locks. You cannot connect any physical device to this input. To monitor the battery status of WiFi locks: 1 Open the System status task in Config Tool and select Access control units in the Monitor drop down list. 2 te the SMC unit with a health warning (displayed in yellow) that has a check mark in the Battery fail column. 3 Open the Access control task and select the Roles and units view. 4 In the entity tree, select the SMC unit with a health warning and click the Peripherals tab. The WiFi locks that have a battery problem are the ones that show an Active state for the Input BatteryFailed input. 5 Schedule a battery replacement for those WiFi locks. gtap.genetec.com Synergis Master Controller 2.2 Integration Guide for Assa Abloy IP Locks 12