Appendix D: Stop Architecture

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Appendix D: Stop Architecture London Bus Rapid Transit Transit Project Assessment Process Environmental Project Report DRAFT April 2018 P R E PA R E D BY

1 DESIGN CRITERIA... 1-1 Key Stop Features... 1-1 Design Vision... 1-1 Typical Rapid Transit Layouts... 1-1 Assumptions... 1-1 Heritage and Public Art... 1-1 Safety and Security... 1-2 Design Approach... 1-3 Illumination... 1-3 Accessibility... 1-3 2 STOP DESIGN... 2-4 Functional Design... 2-4 Amenities... 2-6 Design Concept... 2-6 Materials and Colour... 2-8 3 NEXT STEPS... 3-9 ADDITIONAL DRAWINGS... 10 i

1 DESIGN CRITERIA Assumptions The following assumptions were made when developing the design of the BRT stops: Key Stop Features Rapid Transit stops 1, are an important place where passengers transition to and from Rapid Transit to other transit routes or other modes of transportation. A conceptual stop design was developed with input from City staff, stakeholders and the public, as included in this report. The following sections describe the design criteria. Design Vision Based on the input received during the Stops and Streetscape Workshop, held November 15, 2017, the Public Information Centres, as well as the design principles established in The London Plan and the Rapid Transit Master Plan, the following design vision was developed for the BRT stops: The location of the platforms will continue to be adjusted as the design is developed. Platform typical length is 40 m x 3.5 m wide with a ramp (1:20 slope) to provide access to the centre platforms. Some platforms in the downtown exceed the typical 40 m length to accommodate more buses, such as at the King and Wellington stop location, which is 60 m long. Centre platforms need to have a splash protection but not a safeguard from car collision. The canopy and the platform elements do not need to extend along the full platform length in all locations. Existing and future land uses, ridership numbers, cost and other factors will be considered when determining the extent of the shelter features in each location. Exact stop location of the bus within the length of the platform is at the far opposite end of the ramp access. For the 40 m long platform, one pole has been located on this position and two poles have been placed for the 60 m long Platforms. Design Excellence: all elements to deliver a consistent elevated level of design and function appropriate for high-order transportation; Sustainable: resilient, easy to maintain with high quality materials; Safe: uncluttered, clear sightlines and intuitive to use; Accessible: supportive of all types of active mobility and universal accessibility; and, Placemaking: an uplifting passenger experience that establishes a positive connection to the surrounding urban context. Typical Rapid Transit Layouts Two typical Rapid Transit stop layouts have been developed: a typical centre platform and a typical curbside platform. A design of the latter has been developed for the King and Wellington stop location, so it can be used as a reference design for the accelerated Quick Start programme. The five elements of the design vision have been integrated into the design of each layout. Safety and security principles were also integrated into the concepts, and the design has the flexibility to be modified to accommodate different numbers of passengers and/or multiple access points for the curbside stops. Heritage and Public Art Heritage plays an essential role in protecting the environment and on the ongoing creation of cultural identity of a community. Feedback during Public Information Centres and through meetings with City staff requested that the stop design reflect some of London s heritage, while at the same time feature a contemporary design that will contribute to tomorrow s heritage. The following are four options of acknowledging the shared stories and images of the City of London onto the shelter design: 1. Natural heritage image on back panel; 2. Historic photo/image on back panel; 3. Story/Event text imprinted on the paving; and, 4. QR code to access video and audio. 1 A Transit Station is typically understood by Authorities Having Jurisdiction as a building and the shelters within the platform area would not qualify as such as per OBC. Thus for clarity, we will refer to these as Stops. 1-1

Options to integrate heritage or public art onto the stops. Studies of canopy design on residential contexts. The folds on the canopy edge echo the gabled roofs of London architecture. Public art should be included in the detail design process to allow some or all stops to be customized. Public art could be integrated into the glazing and/or the platform floor area of the Rapid Transit stops, as noted in the conceptual design. There is also the potential for the low entrance concrete wall with the name of the stop to be developed with input from a local artist. The earlier an artist or group of artists is engaged, the more likely customized features will be able to be integrated into the architectural design. It may be beneficial to consolidate the public art and heritage onto the same piece. The architectural design of the shelter also acknowledges some of London s heritage. During public consultation events, photos and samples of the valued roof typology of London s houses with gabled roofs were received. Inspired by the peaks and valleys, the shelter canopy design folds up and down announcing the entrance and folds again at the opposite edge to indicate the other end. This architectural gesture will become a welcoming contemporary element on the streetscape, while amplifying the importance of the Rapid Transit stop as a higher order of transit. Safety and Security The stop design fosters a safe and secure environment by embedding principles from the Crime Prevention Through Environmental Design (CPTED) design approach. This involves implementing a series of strategies to deter criminal activity at the outset of the project so it does not become a financial or maintenance burden. The following lists the CPTED principles incorporated in the conceptual design: Natural surveillance: maximize visibility with transparent glazing, so passengers can see and be seen. No dark corners nor hiding places. Adequate illumination at night and a surveillance system visible to potential offenders. Natural access control: discourage access to dangerous or private areas by having the entrance and exit areas, as well as boarding areas clearly designated. Although there is one main entrance/exit for all platforms, there are differences for the centre and curbside stops. For the centre platform, to discourage jay-walking, a continuous 1-2

guardrail is placed on the street side. There is also an end gate so the passenger does not have the option to leave the platform through the road area, only through the one exit that connects her/him safely to the street. For the curbside platform, there are several openings on the backpanel to encourage free movement between sidewalk and platform area so the passenger is not trapped unnecessarily. Curbside platform showing access points from the ends and the sides. Illumination In order for the platform to maintain clear sightlines and a clutter-free design, the lighting fixtures should be integrated onto the shelter canopy. This placement will keep shelter elements organized and the lighting out of reach for vandal-resistance. For the platforms that do not have a continuous canopy, an additional lighting pole could be added, but ideally lighting should be integrated onto the edges of the nearest canopy or guardrail. The Illuminating Engineering Society of North America (IESNA) minimum light levels should be satisfied in the detail design process. The lighting design will have uniform lighting, while emphasizing the location of the vending and passenger assistance equipment and the platform edge. The platform area should act as a beacon at night, but not create a glare on passengers, drivers or bus drivers. Lighting should be contained within the boundaries of the platform to avoid light spills. No up-lighting will be included to avoid wasting light and energy, and adding light pollution to the City. Accessibility Design Approach Legible design approach: The hierarchy of the elements as well as the clear organization of the elements in a logical sequence is key for the passenger to be able to navigate without difficulty their transition from the platform to another mode of transportation. Refer to stop layout for how these elements have been organized in plan. The following platform and shelter design elements have been considered to assist in spatial orientation, as well as to follow AODA accessibility guidelines, London Accessibility Guidelines, and typical universal design strategies for transit design: Stops access and circulation path: the pedestrian route to reach the platform area is clear and simple by having it at right angles with the crosswalks. The main access will be clearly signalized and as close as possible to the intersection. Welcoming design: wide access and waiting areas with clear connection with the street and surrounding areas. Sense of ownership: Shelter design for the BRT network is to be unique so it provides a sense of identity and pride to Londoners. Stops will incorporate heritage material so the history of London is reflected in the shelters and it becomes part of their current history. Similarly, the inclusion of public art is a great way to enhance the waiting experience and get the community involved. Maintenance: Consistent with the vision of sustainability, materials should be robust and easy to maintain and wash. This includes concealed fasteners and conduits to discourage vandalism. The platform will be free of obstacles with a curb so it is easy to sweep and remove snow. A maintenance program should be implemented during detail design. 1-3

Typical access to stops on a centre platform Floor finishes: Non-slip concrete finish following AODA requirements. Contrasting tactile strip will act as the required guidance strip and to warn passengers of the ramp edge. The ramp should have a dark grey coloured concrete on its entirety to ensure passengers with visual impairment can anticipate the slope change. Additionally, wherever there is a Passenger Assistance Intercom on a backpanel, there shall be a textured and contrasting floor pad (1.0 m x 0.6 m approximately) so its location stands out to the visually impaired, as recommended by accessibility guidelines. Protruding objects: Objects are integrated onto the back wall to eliminate tripping hazards. Side panels and benches do not exceed the minimum height of 0.685 m for cane detectability. Benches: The benches should include high armrests for those who need assistance sitting down. The height of the seat shall be between 0.45 m and 0.48 m with a minimum 0.45 m depth. The backrest will be provided by the back panel or glazing. Platform access and circulation path: the platform area complies with the AODA minimum 1.5 m of unobstructed exterior corridors, 1.1 m for the enclosed area and the 1.7 m turning radius areas. There is also a minimum 3.0 m headroom below signage at all times. In addition, there are designated seating areas beside benches, so those with wheelchairs or travelling with a stroller or mobility device can stop beside a companion seated on a bench. All platform ramps will have a maximum slope of 1:20 to meet accessibility requirements. Typical accessible features of the stops Guardrail: A continuous guardrail is provided on both sides of the ramp. Detail design shall define the most appropriate shape and colour for this item as per guidelines. 2 STOP DESIGN Functional Design The priorities for the functional design of the stops are to provide a safe, efficient, intuitive, and accessible experience. Right-hand-flow principles have been implemented as the organizing principle so the standing and resting areas are on the right, with a progression of activity to the left or edge of the platform. This principle is consistent with standard good practices of passenger flow models for transit, where passengers tend to stop to the right to either pause on their journey or access service areas (ticketing, maps, etc.), while other passengers can continue circulating on the left. The stops have been organized to follow a logical sequence for the passengers arriving and departing for efficient navigation. The elements have been organized into three main areas: 1. Entrance Area 2. Waiting Area 3. Boarding Area 2-4

Typical functional plan layout of the platform Typical functional elevation layout of the platform The entrance area is the first section after accessing the stop from the ramp or sidewalk. The passenger will be able to access amenities from the solid panel and lean-in. This area may be used for boarding in case two buses access the stop at one time. The area also features a low signage wall with the name of the stop. Due to low passenger volumes, an enclosed waiting area might not be required at all stops. This area can be replaced by an open area with no canopy, but with a guardrail, bench/leaning bar. The entrance and boarding areas for standing and waiting/boarding the bus remain the same. Platform configuration option - low passenger volumes The waiting area has a transparent glazed enclosure with door openings so passengers can wait fully protected from wind and rain, and warm up with radiating heat from the floor or ceiling. It also has a bench and a designated accessible seating area. The layout has allowed for enough corridor space in front to ensure passengers can go directly to the next area or board/exit a bus if needed. The boarding area includes benches, waste receptacles and leaning bars. This is the space of the platform that will be most frequented. The area will feature a low signage wall, similar to the wall at the entrance area, which can serve as a communications and systems closet, if required. The functional layout has been designed to adapt to the needs determined in the next design phase. Wall amenities were consolidated onto two solid panels centrally located on the entrance and boarding areas. This design will maximize glazing and visibility along the platform and keep services clearly organized for the passenger. The columns have been spaced every 3.6 m within a 1.2 m module so glazing and solid panels remain the same size. This design layout makes them more cost efficient and easy to store and replace. 2-5

Amenities During the public Stops and Streetscapes Worksop and PIC sessions the following elements were noted as important to have in the BRT shelter. The elements, listed below in order of popularity, are included in the platform and shelter functional design. 1. Rapid Transit bus arrival information 2. Connecting bus arrival information 3. Fully enclosed shelter 4. Benches 5. Partially enclosed shelter 6. Area map with landmarks 7. Heating 8. Leaning bards 9. Wifi 10. Charging station for mobile phone Payphone, Staff presence and Designated Waiting Areas were not considered important to be included in the design of the shelters. The design of the shelter shows all wall amenities consolidated onto two main solid backpanels, the next bus arrival information hanging from canopy ceiling for best view, and seating to be supported by the back curb. There is enough head clearance (3.5 m) from the underside of the soffit to be able to hang other elements such as signage and/or additional information panels. Conduits shall be concealed by embedding them along the back curb of the centre platforms acting as a spine and for curbside platforms they shall also be embedded on this curb and the floor where interrupted for passenger access. These conduits can then go up/down the solid panels and columns to the canopy structure with the lighting and signage. Design Concept The design of the shelter seeks to provide an iconic stop with a strong functional layout easy to maintain. The platform floor will be flat, smooth finished and free of obstacles, to maximize passenger flow. The backpanel provides the main structural support, while accommodating all amenities, resulting in a stop that is easy to read and intuitive to use. With this organized layout at grade, it is the canopy that provides an opportunity for variation by angling up and down echoing the residential gabled roofs of London. A full set of design concept drawings are provided in the Additional Drawings section at the back of this report. The following diagram shows a summary of the amenities and design considerations that were identified by City staff and the public, as determined through the public engagement events and discussions with staff. 2-6

Concept study for canopy design Rationalizing the geometric design of the canopy to entrance and boarding areas only During the design process several variations were explored until a more rationalized solution to highlight the three main areas of the platform: entrance, waiting and boarding areas. This design feature on the canopy will be the same for all shelters along the line, so passengers will be able to identify the stops throughout the City. This concept establishes a unique identity for London s new transit of a higher order consistent with the vision of design excellence. It will create a consistency along the line, while guiding the passenger through the platform. The canopy folds at the entrance with a large fold at the edge signaling and celebrating the transition from the street. This section of the canopy will be the most iconic and recognizable part of the shelter. The canopy continues flat along the enclosed area (no canopy with the open option). The canopy folds again, though with fewer creases, indicating and closing off the extent of canopy within the boarding area. 2-7

Concept render for stops with Enclosed Area Concept render for stops with pedestrian crossing Concept render for stops with Open Area Materials and Colour The materials palette will be developed during the next design phase in conjunction with the definition of BRT branding and naming. The following conceptual recommendations are provided based on good practice and universal standards for BRT. The platform floor will be concrete, which is a durable floor material and easy to maintain and repair. The concrete should be light coloured to enhance light during the day, and reduce light energy usage at night. A platform floor design for curbside platforms has been developed in particular for the Downtown stops. This concept will be refined during detail design and may be considered for centre platforms. For the passenger on the bus, the gabled areas of the canopy at the entrance and end of canopy, will be able to announce and anticipate the arrival to the stop. Overall it will be an uplifting passenger experience where amenities are clearly organized at grade, with maximized transparency to the street and a canopy giving new meanings to the urban environment as well as adding to the civic brand of London. Maximizing glazing panels on the back wall is recommended. Back wall panels that are solid are recommended to be a neutral colour to enhance light and to allow the platform amenities to stand out. The canopy colour can be customized, either at the soffit, the nose edge or some combination. Furniture selection, glazing specifications, canopy design and support columns are all considerations during detail design that have associated cost implications. 2-8

3 NEXT STEPS Curbside platform rendered in context - Richmond Street looking north from Oxford Street East Integration with development is highly encouraged so the passenger can have an easier and more efficient transition between street, building and transportation. The earlier in the design this is established the larger the cost savings. Establish two to three shelter prototypes based on the different types of platforms along the BRT line. This would facilitate design, construction and prefabrication, which results in budget and construction efficiencies. Integrate on the next design stage the following specialists: lighting designer, electrical, systems/communications and structural engineering. Establish a materials palette as well as colour with City staff and Maintenance team. Define the involvement of an artist and/or Heritage specialist so their scope and expectations are established as early as possible, bringing more design integration, cost efficiencies and better results. Continue to design development establishing different modules that can be prefabricated. It would be ideal to design along with the chosen manufacturer so the detail design can be coordinated according to the contractor s strengths. 3-9