FIRE DEPARTMENT FIRE CHIEF Deputy Fire Chief Operations Section Battalion Chiefs A-1, A-2, B-1, B-2, C-1, C-2 Risk Management Supervisor Training Group Support Staff Supervisor Assistant Fire Chief Logistics Section Assistant Fire Chief Planning & Budget Section Support Staff Support Staff
FIRE DEPARTMENT SUMMARY MISSION STATEMENT The primary mission of the Cary Fire Department is to protect and enhance the high quality of life for the citizens and visitors of the Town of Cary from the adverse affects of natural and man-made emergencies. Our goal is to provide a model customer oriented Fire Protection program through an innovative, proactive, and cost efficient approach to emergency response, fire code application, and public fire education. OTHER DEPARTMENTS CONTRIBUTING TO FIRE DEPARMENT PROGRAMS Administration Technology Services Human Resources Police Department Engineering Planning Inspections & Permits Parks, Recreation, and Cultural Resources Public Works/Utilities FIRE DEPARTMENT BUDGET BY CATEGORY Operations & Maintenance 7% Capital Outlay 0.2% Personnel Services 93%
FIRE DEPARTMENT Additional information about the Fire Department may be obtained by calling the Fire Chief, Allan Cain, at (919) 469-4058, through e-mail at allan.cain@townofcary.org, or by visiting the Town s website at www.townofcary.org. Focus Area I: Community Planning Goal: Achieve a well-planned community using innovative and proactive planning approaches and techniques. Focus Area II: Infrastructure Goal: Ensure that infrastructure exists for current and future needs identified in the comprehensive plan. Town Focus Areas Focus Area III: Financial Condition Town Goals Goal: Achieve a stable and strong financial position by accurately estimating, prudently allocating, and managing financial resources. Focus Area IV: Municipal Services Goal: Achieve a high level of service to the citizens in a prompt, reliable, responsive, and cost-effective manner. Goal: Continuously ensure the right people and systems are in place to provide high quality, responsive community planning customer services every day. Goal: Develop comprehensive infrastructure plans, execute capital projects, and maintain the built environment in an efficient and effective manner. Goal: Continuously provide high quality financial services ranging from day-to-day management to long-term planning that will preserve Town s strong financial condition. Fire Department Goals and Initiatives (numbers reflect which Fire Department Goal supports each Town Focus Area ) Goal: Continuously deliver value-added citizen services in a friendly manner, that make our customers appreciative and our citizens proud to call Cary home. Specific / Major Town Initiatives Comprehensive Land Use Plan Sustainability Downtown Redevelopment Economic Development Emergency Preparedness Remarkable Community Transportation Funding / Implementation Study Cary Community Arts Center Completion and Opening PRCR Master Plan Water Plant Expansion Western Wake Regional Wastewater Management Facility Fire Station #8 Economic Recovery Existing Debt Management New Debt Management Revenue Forecasts Aquastar Project PHOENIX C-Tran On-Line Services 1 2 3 4 5 7 11 Fire Department Goals and Initiatives (numbers reflect which Fire Department Goal supports each Town Initiative) 11 1 2 4 FIRE DEPARTMENT GOALS AND INITIATIVES Operations 1. Provide prompt emergency response to control fires and mitigate hazardous conditions throughout the Town. 2. Provide prompt and effective emergency medical care to citizens and visitors when needed. 3. Provide technical rescue service for confined space, extrication, high-angle, trench, and water emergencies. 4. Respond to 90% of emergency calls within a travel time of 5-minutes or less. 5. Enforce fire code. 6. Complete building and site plan reviews within due dates.
7. Educate citizens and visitors on fire and life safety issues. 8. Conduct routine fire inspections within the state mandated time frame. 9. Continually work to maintain public education contacts. 10. Coordinate continuing education program to maintain employee certifications. 11. Ensure compliance with related safety regulation and standards. ACCOMPLISHMENTS Completed ISO Grading Inspection. Replaced 3 engines; one sedan. Complete rewriting on the SOC document in accordance with the 5 th edition. Complied with State mandated inspections schedule. Updated Business Plan. Continued regular CERT training. Improved Standard of Coverage from 90% to 91% for 1 st arriving apparatus. KEY PERFORMANCE OBJECTIVES Respond to 90% of emergency calls for service within travel time of five minutes or less for 1 st arriving apparatus. Comply 100% with the State Fire Code Inspection Schedule. Review all building and site plans by due date. Ensure that 100% of certificate of occupancy inspections conducted by fire inspectors comply with approved plan reviews. Strive to provide that 85% of all employees are rated above standard in job knowledge based on annual fire training objectives. Complete and implement criteria in the annual Accreditation Compliance Report. Contact 10% of the Town s population about fire and life safety techniques. Update Business Plan. KEY PERFORMANCE MEASURES Performance Measure Projected % of emergency calls responded within 5 minutes 91.7% 90% 90% % inspection schedule compliance 100% 100% 100% % plans reviewed by due date 100% 100% 100% % CO inspections comply with approved plans 100% 100% 100% % employees rated proficient in job knowledge 94% 96% 96% Complete and implement the criteria established in the annual Accreditation Compliance Report % Town population contacted regarding fire and life safety * Re-accreditation in process Y NA* Y 14% 14% 14%
KEY WORKLOAD INDICATORS Workload Indicator Projected Number of Emergency Calls 6,450 6,708 6,976 Number of Inspections 5,096 5,841 5,958 Public Education Contacts 19,875 20,000 20,500 Annual Fire Loss in Dollars $1,675,000 $1,742,000 $1,811,680 Fire Loss per Capita $12.48 $12.98 $13.50 Number of Training Hours 51,621 52,000 53,000 ACTIVITY HISTORY Fund Number: 10-5300 Activity FY 2008 FY 2009 Budget Personnel Services $14,307,245 $15,120,087 $15,315,335 $16,528,153 $17,000,821 Operations and $1,364,184 $1,350,591 $1,161,606 $1,200,114 $1,339,876 Maintenance Capital Outlay $57,261 $74,144 $17,657 $114,450 $36,500 Total $15,728,690 $16,544,822 $16,494,598 $17,842,717 $18,377,197 Authorized FTEs 209 209 209 209 224 Fund Number: 051-5300 $15,728,690 $16,544,822 $16,494,598 $17,842,717 $18,377,197 Other Fire Department $0 $0 $0 $10,075 $5,000 Seagrave Fire Engine $0 $0 $0 $8,639 $5,000 Grand Total $15,728,690 $16,544,822 $16,494,598 $17,861,431 $18,387,197 SIGNIFICANT BUDGET AND SERVICE LEVEL CHANGES BEYOND CURRENT LEVELS One Administrative Secretary II position will be upgraded to a Fire Data Specialist. This position will be responsible for managing the fire records management system (RMS) and other departmental data needs with the implementation of the new CAD and fire RMS. This will enable the department to better meet its operational needs and objectives. 15 Firefighters will be hired to help fill the staffing needs of Station 8 in the spring of 2012.