Title: Custodial Training System: Operations Sub-System: Custodial Services Process: Training Issue Date: 12/8/08 Issue Number: 3 Approved by: Mike Casey Document author: Christopher Bullinger Summary of changes: Reflects management job title changes and reorganization 1. Purpose To describe the process for training new hire custodians (and substitute custodians) and establishing cleaning expectations 2. Scope This procedure applies to all District custodians, substitute custodians, and new custodians 3. Definition of Terms Custodial Training Team Select custodians who train new hire custodians (and substitute custodians) in the cleaning expectations of a specific area 4. Responsibilities Operations Supervisor Responsible for assigning and training selected custodians to be members of the Custodial Training Team and for educating new hire custodians (and substitute custodians) Custodial Training Team - Responsible for training new hire and (substitute custodians) regarding the cleaning expectations for specific areas. Upon completion of training in a specific area, sign the Custodial Training Sign-Off sheet for the new hire. Advise the Operations Supervisor on the performance of the new hire New hire custodians (and substitute custodians) Go through training with each member of the Custodial Training Team, learning all areas of the custodial cleaning process 5. References Custodial duties procedure 6. Procedure 6.1 Custodial Training Team Custodial Training Procedure 1 of 8 Created by Christopher Bullinger
6.1.1 Hall Trainer shall provide training of the following: 6.1.1.1 Preparation Prepare cart with two buckets, one for mopping with dispensed floor cleaner, and one for lockers and floors with dispensed neutracide sanitizer. Fill buckets with water Prepare window cleaner; fill 16 oz spray bottle with dispensed window cleaner to use on windows and window sills Delimer and sanitizer/germicidal no preparation; ready to use on drinking fountains 6.1.1.2 Hall Jobs Pro Vac all hallways (including gym, balcony, and track. at the High School). Clean windows, marks on walls, and gum off floor Empty Pro Vac bin and clean filter with shop vac; plug in so battery will recharge Prepare custodial cart with above items Clean marks off lockers and spots off floors Clean stair wells, dust mop landings, sweep steps, wet mop steps and landings every night Clean glass in doors and window sills Clean weight room; vacuum and wet mop floor; empty trash Clean pool balcony, bleachers, and windows, empty trash Clean drinking fountains Empty trash cans in hallways 6.1.2 Restroom Trainer shall provide training of the following: 6.1.2.1 Preparation Prepare cart with two buckets, one for toilets and one for sinks; put dispensed neutracide cleaner in each bucket and fill bucket 5 from top. Have two Custodial Training Procedure 2 of 8 Created by Christopher Bullinger
cleaning swabby s, one clearly marked for toilets, and one for sinks Prepare bucket for floor mopping; fill with dispensed neutracide cleaner Prepare trowel and clean rag; fill with neutracide a 16 oz spray bottle and fill with water for use on stall and urinal dividers Prepare window cleaner; fill 16 oz spray bottle with dispensed window cleaner to use on mirrors, hand dryers, toilet paper holders and tile around fountains Stainless steel polish no preparation; ready to use on drinking fountains and sanitary napkin boxes. 6.1.2.2 Restroom Jobs Sweep floor Empty sanitary napkin boxes Polish drinking fountains and napkin boxes Clean toilets and bottom of base using toilet swabby Clean sinks using sink swabby; rinse well Clean mirrors, hand dryers, tile around fountains and toilet paper holders Wipe down stall and urinal dividers Mop floor Start at far end; Mop behind toilets, running mop over top of baseboard Ensure soap and paper towel dispensers are full 6.1.3 Elementary Classroom Trainer shall provide training of the following: 6.1.3.1 Preparation Prepare bucket for sinks, counters, and dispensers; put dispensed neutracide cleaner in each bucket and fill bucket 5 from top Custodial Training Procedure 3 of 8 Created by Christopher Bullinger
Prepare bucket for floor mopping; put dispensed Floor Cleaner Prepare bucket for toilet cleaning using Safety Bowl cleaner. Place bowl mop in caddy and place on cart 6.1.3.2 Elementary Classroom Jobs Collect all garbage, change all bags Empty pencil sharpeners Check/clean under pencil sharpener for pencil shavings Wipe sinks, counters, paper towel and soap dispenser using germicidal solution Ensure soap and paper towel dispensers are filled Sweep tile and bathroom floors Sanitize toilet using Safety Bowl cleaner Vacuum entire classroom floor (being careful not to vacuum up paperclips, large pieces of paper, etc. Mop tile and bathroom floors using prepared solution Always lock classroom doors as you leave Kindergarten room: wash tables; stack chairs Ensure custodial cart is kept clean, stocked, and 6.1.4 Classroom (Middle School, High School) and Office Trainer shall provide training of the following: 6.1.4.1 Preparation Prepare bucket for sinks, counters, and dispensers; put dispensed neutracide cleaner in each bucket and fill bucket 5 from top Prepare bucket for floor mopping; put dispensed Floor Cleaner in bucket Prepare bucket for toilet cleaning using Safety Bowl cleaner. Place bowl mop in caddy and place on cart 6.1.4.2 Classroom (Middle School, High School) and Office Remove trash Empty pencil sharpeners Pick up any large papers on floor Remove gum with citrus spray and putty knife Custodial Training Procedure 4 of 8 Created by Christopher Bullinger
Wipe off writing on desks Clean door glass Vacuum Tile floors dust mop 6.1.4.3 Office jobs All above that apply Wipe counters Clean bathrooms Ensure soap and paper towel dispensers are filled 6.1.5 Kitchen Trainer shall provide training of the following: 6.1.5.1 Preparation Prepare cart with two buckets one clearly marked for toilets and one for sinks; put dispensed neutracide cleaner in each bucket and fill bucket 5 from top. Have two cleaning swabby s, one for toilets, and one for sinks Prepare bucket for floor mopping; put dispensed neutracide cleaner and fill Prepare trowel and clean rag; putt neutracide cleaner in 16 oz spray bottle to use on stall and urinal dividers Prepare window cleaner; fill 16 oz spray bottle with dispensed window cleaner to use on mirrors, hand dryers, toilet paper holders and tile around fountains. Stainless steel polish no preparation; ready to use on drinking fountains and napkin boxes. 6.1.5.2 Kitchen Jobs Breakdown boxes Sweep floor Empty sanitary napkin boxes Polish drinking fountains and napkin boxes Custodial Training Procedure 5 of 8 Created by Christopher Bullinger
Clean toilets and bottom of base using toilet swabby Clean sinks using sink swabby; rinse well Clean mirrors, hand dryers, tile around fountains and toilet paper holders Ensure soap and paper towel dispensers are filled Wipe down stall and urinal dividers Mop floor Start at far end; Mop behind toilets, running mop over top of baseboard 6.1.6 Locker Room Trainer shall provide training of the following: 6.1.6.1 Preparation Prepare cart with two buckets one for toilets and one for sinks; put dispensed neutracide cleaner in each bucket and fill bucket 5 from top. Have two cleaning swabby s, one for toilets, and one for sinks Prepare bucket for floor mopping; put dispensed neutracide cleaner and fill with hot water Prepare trowel and clean rag; add dispensed neutracide cleaner to 16 oz spray bottle and fill with water to use on stall and urinal dividers Prepare window cleaner; fill 16 oz spray bottle with dispensed window cleaner to use on mirrors, hand dryers, toilet paper holders and tile around fountains. Stainless steel polish no preparation; ready to use on drinking fountains and sanitary napkin boxes. 6.1.6.2 Locker Room Jobs Sweep floor Empty sanitary napkin boxes Polish drinking fountains and napkin boxes Custodial Training Procedure 6 of 8 Created by Christopher Bullinger
Ensure soap and paper towel dispensers are full Clean toilets and bottom of base using toilet swabby Clean sinks using sink swabby; rinse well Clean mirrors, hand dryers, tile around fountains and toilet paper holders Wipe down stall and urinal dividers Mop floor Start at far end; Mop behind toilets, running mop over top of baseboard 6.1.7 Cafeteria Trainer shall provide training of the following: 6.1.7.1 Cafeteria Jobs Clean and clear lunchroom tables Move tables to proper locations Vacuum carpeting Sweep and clean hardwood floor Clean edges of floor where buildup occurs Remove any gum Pick up any trash Take trash to dumpster; replace trash can liners 6.2 Custodial Training Team shall: 6.2.1 Train the new hire custodians (and substitute custodians) in specific areas 6.2.2 Upon completion of training in the specific area, sign the Custodial Training Sign-Off Sheet for the new hire custodians (or substitute custodians) 6.2.3 Provide feedback to the Operations Supervisor on performance of new hire custodians (or substitute custodians) 6.3 New Hire Custodians (and Substitute Custodians) shall: 6.3.1 Fill out the New Hire Custodial Checklist when each item is completed and have it signed by the Operations Supervisor Custodial Training Procedure 7 of 8 Created by Christopher Bullinger
7. Records 6.3.2 Wear protective gloves and safety glasses while mixing chemicals (mandatory) 6.3.3 Work with each member of the custodial training team in their specific area and have each trainer sign the Custodial Training Sign-Off sheet upon completion of the training 6.3.4 Submit the Custodial Training Sign-Off sheet to the Operations Supervisor for signature after it is signed by each of the trainers 6.4 Operations Supervisor shall: 6.4.1 Assign select custodians to be part of the custodial training team 6.4.2 Get feedback from the custodial training team regarding performance of new hire custodians (and substitute custodians) 6.4.3 Upon completion of the training program, by a the new hire custodian (and substitute custodian) sign the Custodial Training Sign-Off Sheet 6.4.4 Upon completion by a new hire custodian (and substitute custodian), sign the New Hire Custodial Checklist Custodial Training Sign-Off Sheet New Hire Custodial Checklist Custodial Training Procedure 8 of 8 Created by Christopher Bullinger