The future of security, secured IP by security professionals, for the professional security industry Installation and Service Engineer Support Telephone: +44 871 977 1133 (Calls are charged at 10p a minute from a BT landline. Calls from mobiles or other providers may be higher) IRIS Sales Enquiries: Touch +41 435080870 Email: sales@chironsc.com Quick Installation www.chironsc.com & Maintenance Guide CHIRON SECURITY COMMUNICATIONS AG BAARERSTRASSE 19 6300 ZUG SWITZERLAND Version 1.1 The information contained is supplied without liability for any errors or omissions. No part may be reproduced or used except as authorized by contract or other written permission. The copyright and foregoing restriction on reproduction and use extend to all media in which the information may be embedded. 2014 Chiron Security Communications AG
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Safety Contents Care 1. should Introduction be taken... when connecting telecommunications equipment to ensure only... like interfaces 4 are connected 2. Product to avoid Features safety... hazards.... 4 SELV: 3. Package SELV Contents (Safety... Extra-Low Voltage) is defined as a secondary circuit which... h is so designed 5 4. Board Configuration and protected... that under normal and single fault conditions the voltag... ge between any 5 5. Before two You accessible Start... parts does not exceed a safe value (42.4V peak or 60V... dc maximum) 6 6. Installing the IRIS Touch... 7 The interfaces 6.1. Mounting on the IRIS... Touch have the following safety classifications:... 7 6.2. Dial capture Power interface:... SELV suitable for connection to the TNV interface of single... line 7 6.3. telecommunications Connections... equipment such as telephones, fax machines, etc.... 7 6.4. GSM SIM card (IRIS Touch 400 & 440)... 8 6.5. Power Dial Interface: capture SELV... for connection to a DC supply... 8 6.6. PIN Inputs... 9 6.7. Inputs: Expansion SELV for connection board... to alarm output pin.... 9 6.8. Switch on and test... 9 Conformance 6.9. Configuration...... 10 European 6.10. Directives Panel configuration... 11 The IRIS 6.11. Touch Testing complies... with the following European Directives:... 11 7. Maintenance 1999/5/EC (Radio... & Telecoms Terminal Equipment Directive)... 11 7.1. 2006/95/EC Confirm (Low current Voltage status Directive)... 12 7.2. 2004/108/EC Check software (Electromagnetic version / Compatibility Reflash... Directive)... 12 7.3. Communication paths checks... 12 EN50131, 7.4. EN50136 Test alarm (VdS panel Certified) alarms and communication to ARC... 12 8. The dialler Specifications is compliant... to the requirements of European Standards:... 13 EN50131-1: 2006 & EN50131-10: 2014 EN50136-1: 2012 & EN50136-2: 2013 Security Grade 4 ATS-SP6 over Ethernet, ATS-SP5 over GPRS, ATS-DP4 (IRIS Touch 440) / Environmental Class II EN54-21 CPR (VdS Certified) EN54-21 CPR fire approved Page 14 of 16 IRIS Touch IRIS Touch Quick Installation Quick Installation & Maintenance & Maintenance Guide Version Guide Vers 1.1 sion 1.1 Page 3 of 16
1. 8. Introduction Specifications The IRIS Touch offers cost effective Alarm over IP (AoIP) for the commercial and residential sectors. 440 Transmission paths 400 420 All IRIS Touch diallers are certified as suitable for all Grade 4 systems with an h Alarm auto-negotiation Transmission System (ATS) configuration Connection up to SP6 for single path, or ATS configuration Rj45 socket for DP4 CAT5 for cab dual bling path (IRIS Touch 440 only). IP addressing Dynamic (DHCP) or fixed Ethernet Standard UTP 10/100 Base T with The IRIS Touch is based on Chiron s successful IRIS Touch range of AoIP diallers with the same Standard Quad band GSM Quad band GSM hardware and software used in all IRIS diallers; with the same level of security and features provided to 850/900/1800/1900 MHz military, governments, banks and commercial industry markets. GPRS (3G/4G/CDMA optional on request) IP The IRIS Touch offers a touch screen antenna as standard connection for configuration, local alerts, and antenna allows connection diagnostic and tests to be performed Connection fault by the detection engineer. Loss Polling of registration and alarm with via Ethernet or GPRS (3G, 4G and CDMA on request) communication paths to the monitoring network centre. network This manual describes a quick guide to the installation of products from the IRIS Touch 53165 (Alarms& Polling), 51292 (Diagnostic& Reflashin Engineer manual, including multi-lingual versions, please visit our website at: http://www.chironsc.com/downloads_security.html TCP ports (outbound) Alarm transmission Interface to monitoring centre 2. Product Features Features IRIS Touch 400 420 Touch Screen Ethernet 2 GPRS Dial capture Fast format (Scancom) Relays 4 4 Inputs (Pins) 4 standard + 12 with add-on daughter board Serial RS485 Serial TTL RS232 (Basic or Full) 1 x Full 100mA or 2 x DC Basic CAN bus Text messaging Multi language menus VoIP & SIP services HVAC and Home Automation interface Option available on request Connection fault detection Loss of Ethernet synchronisation Connection Dial capture interface to alarm panel SMA socket for GSM IRIS Secure Apps or IRIS Management suite Two wire interface via RJ45 socket & terminal block Serial interface to alarm panel RS485, RS232 (TTL), RS232 x 2 PIN Inputs interface to alarm panel Maximum input voltage range 0V to +24V Alarm protocols SIA (level 1 to 3) Tamper detection reporting to monitoring centre Fault reporting to monitoring centre Relay outputs Maximum operating voltage Maximum current rating Power supply Supply voltage Input low (alarm) threshold < 1V Input high (restore) threshold > 2V Internal pull-up impedance 10K to 3.3V supply Contact ID Robofon (Dial capture only) Dial capture interface, Serial interface, Pin inputs Transmission interface/path fault 24V DC 9V to 28V DC Note: For Radio & Telecoms Terminal Equipment Dire no longer than 3 meters in Typical current 151mA @ 12V DC 151mA @ 12V DC Maximum current Recommended external PSU Environmental 1A @ 12V DC 12V DC 1A 12 Watt 3G / 4G / CDMA Operating temperature range -10 C to 55 C Operating humidity range Weights and dimensions Physical dimensions PCB weight Fully packaged weight 95% max., non-condensing 15 cm x 11 cm 300 grams 500 grams 850/900/1800/1900 MHz SMA socket for GSM Loss of registration with. For the full ng), 10001 (Upload / Download) 440 2 4 ective the power cable needs to be n length 153mA @ 12V DC Page 4 of 16 IRIS Touch IRIS Touch Quick Installation Quick Installation & Maintenance & Maintenance Guide Guide Version Versio 1.1 on 1.1 Page 13 of 16
3. Package Contents To further investigate any faults or to perform checks the IRIS Touch dialler gives engineers the option, via the touch screen, to check the current status faults, reflash to latest software and perform communication path Contents checks. dependent on model type: Engineers Dialler will board need to touch the screen to exit the screen saver mode and should now be presented with the welcome screen. Engineers will now see the option indicating status and the option to enter the Ethernet cable (IRIS Touch 420 & 440) installer menu. Engineer will now be able to perform the following checks: GSM antenna (IRIS Touch 400 & 440) 7.1. Confirm current status Stylus The IRIS Touch will indicate Status ok If the current dialler setup is all working correctly, and if the status RJ11 is showing cable Status Trouble the dialler has a trouble reported. To view the reported trouble click on the 18k Status Ohms sense Trouble resistor option then View Trouble Report. 4. Board Configuration IRIS Touch Pin inputs Serial Relays Micro Engineers can now check the current system troubles that are being reported and then look SYS to LED (TTL) USB resolve these issues. For further information please refer to the IRIS Touch Engineer Manual available from http://www.chironsc.com/downloads_security.html. 7.2. Check software version / Reflash Engineer will need to go into the settings menu and then select the Reflash option. On first entry to the reflash RS232 x option 2 which could be during installation or maintenance, the engineer will be required to change the password as required for EN50136-2 compliance. Please record the password on the installation Ethernet 2 documentation. CAN bus Enter the correct reflash password and the unit will try to connect to the Chiron reflash server and check if RS485 a later version is available. If a newer version is available you will have the option to reflash now. Ethernet 1 Dial capture port RJ11 and screw terminals GSM External The reflash will take up to 15 minutes if via GPRS and around 2 minutes with the Ethernet connection. antenna tamper Once completed the dialler will reboot and switch to the new software. All configurations are saved and there DC power is no need to reconfigure the IRIS Touch. 7.3. Communication paths checks Engineers can test the communication paths for both polling and alarm communications using the Test option in the Main installer menu, this Touch will test all SIM configured card communication Expansion board paths. screen Please refer to the IRIS Touch Engineer Manual for more details connector available from http://www.chironsc.com/downloads_security.html. SYS LED LED Colour Indication Yellow flashing Not currently configured or indicating that there are some current faults outstanding. Yellow constant Communicating and no current faults (flickers on every poll). 7.4. Test alarm panel alarms and communication to ARC Depending on the monitoring centre (ARC) engineers will now be required to perform alarm test and possibly other tests to the ARC, if all is working correctly engineers will then get confirmation that they can leave site. Page 12 of 16 IRIS Touch IRIS Touch Quick Installation Quick Installation & Maintenance & Maintenance Guide Version Guide Vers 1.1 sion 1.1 Page 5 of 16
5. Before You Start Once you have the required GPRS signal strength power down the dialler and insert the SIM card into the SIM card holder, then power the dialler back up. Monitoring Go back into Centre the Installers (ARC) Menu and enter in the installer code that you had setup beforehand and then Make select sure the Installation that the monitoring Wizard as centre indicated to which next. the IRIS Touch device will send alarm signals is equipped with IRIS Touch the appropriate 420 or 440 IRIS without Secure GPRS Apps or receiving after network system. scan The completed: following information should be obtained from the monitoring centre. Installation Wizard Select the Dialler Installation account Wizard number and follow the on screen prompts. Monitoring centre IP address Ethernet Connection Details The customer s Ethernet (LAN) network details are required in order to connect the IRIS Touch. The following Once you information have completed should the be Installation obtained from Wizard the and customer. setup any additional panel interface configuration via the settings menu you will need to check / configure the panel for the conneciton method using: Fixed IP address or DHCP 6.10. Panel configuration If using DHCP then the following information will not be Panel configuration for dial capture required as will be assigned by the network. Telephone Number = the IP address 12 digit format of the monitoring centre IP address (e.g. 192.168.0.34 would become 192168000034). Gateway address Acoount Number: 4 6 digit account number allocated by the monitoring centre. Subnet mask address Note: If the Alarm Override mode is selected, the IRIS Touch dialler replaces the phone number and the account number used by the alarm dialler with the IP address of the monitoring centre and account GPRS number SIM entered Card and during Access configuration, Point Name so there is no need to change any settings on the alarm panel. If Alarm the installation panel integration uses GPRS e.g. then Honeywell a SIM card Galaxy will (RS485 be required. connection) The IRIS Texecom Touch will Prem als mier so need range to (RS232 be given TTL a GPRS connection). Access Point Name (APN) and other possible configurations as shown below. These can be obtained from If you the have SIM not card already provider. made the changes to the relevant configurations in the panel for the integration, and require Access further Point details Name on (APN) these configurations then please download the full panel installation manual from http://www.chironsc.com/downloads_security.html. User Name (USR) 6.11. Testing Password (PWD) Once all configurations are SIM complete Pin perform a full commissioning test with the monitoring centre. This will normally involve testing normal alarm transmissions from the alarm panel to the monitoring centre, and verifying that these are successfully received. 7. Maintenance There is no requirement for any onsite maintenance on the IRIS Touch. If engineers want to carry out a maintenance inspection please perform the following: Confirm the status of the IRIS Touch unit. Clear any faults on the dialler. Reflash IRIS Touch software to latest version. Test the configured communication paths (Ethernet / GPRS). Perform full test of alarms from the alarm panel and confirm these are received at the monitoring centre. The IRIS Touch will give a visual indication of the current system status via the SYS LED. If this is yellow constant the current setup of the dialler is all reporting OK, if yellow flashing the dialler has some trouble events being reported? Page 6 of 16 IRIS Touch IRIS Touch Quick Installation Quick Installation & Maintenance & Maintenance Guide Guide Version Versio 1.1 on 1.1 Page 11 of 16
6.9. Configuration 6. Installing the IRIS Touch To configure your dialler, use the following methods: Use the Touch following screen. procedure to install your IRIS Touch dialler: 6.1. Alarm Mounting panel integration e.g. Honeywell Galaxy (RS485 connection) Texecom Premier range (RS232 Choose TTL a suitable connection). location taking into consideration the routing of both power and dialler interface cables within Note: the alarm For connections panel or separate to Honeywell enclosure. Galaxy Secure or the Texecom dialler Premier within the on enclosur the serial re using integration the fitted ensure standoff you or configure the alternative the alarm self-adhesive panel first feet. as this will transmit configuration to the IRIS Touch dialler. Note: For EN50131-10 more details compliance on the alarm you panel must integration use the supplied download standoff the full and panel not the ins stallation self-adhesive manual feet. from http://www.chironsc.com/downloads_security.html. 6.2. Power Connect the board s Micro USB connector to a laptop / PC running the IRIS Toolbox software. The IRIS Touch dialler can be powered from a separate or Aux 9-28V DC power supply specified to deliver up to 1A Download current using the IRIS the ToolBox screw terminals user guide indicated from http://www.chironsc.com/down in Section 4 Board Configurat nloads_security.html. tion Defaulting Note: For Radio & Telecoms Terminal Equipment Directive compliance the power cable must be no If longer at any than point 3 meters you want in to length. completely default the dialler you can use the following procedure: Fit the 1. power Enter cable. the DO Installer NOT APPLY menu POWER on the dialler TO THE touch DIALLER screen UNTIL and INDICATED. enter the installer password. 6.3. 2. Connections Go to the Settings option and scroll down with the scroll bar on right till you see option for Default All. Connect cables to the PCB for your system as shown on in Section 4 Board Configuration. 3. Press the Default All and confirm that the dialler has defaulted. Ethernet enabled systems (IRIS Touch 420 & 440): Ethernet socket ETH1. Configuration via touch screen Connect the Ethernet cable from ETH1 to the local IP router/switch or socket that has been IRIS Touch allocated for can the be LAN/WAN configured network directly using IP connection. the board touch screen using the supplied stylus. GPRS enabled systems Enter (IRIS the Touch default 400 installer & 440): code: Cell Ant. 111111 Fit the and supplied then click T-ba O ar OK. GSM antenna. Note: An external building You will GSM be prompted antenna can to change be fitted the if password, required. please record the new password. Dial capture port (optional Enter and and confirm for more a new information password see and section press below). Save. 4 x Pin Inputs + expansion board for addition PIN inputs and PSTN dial out (optional and for more information see section below). Optional serial connection The Main Menu is displayed. The following 5 connections are optional and depend on the panel connection method to be used. By default the IRIS Touch RS485 connection is for Honeywell Galaxy panels and the Serial TTL header is for Texecom IRIS Touch Premier 400 or panels. 440 with For GPRS alternative connection: selections for other panel manufactures use the touch screen on GPRS the IRIS Network Touch Installers Scan menu settings to select the option required. Select the RS485 Run currently Network available Scan. for Honeywell Galaxy data bus connections (optional). The scan RS232 must (TTL) be carried currently out available without for the Texecom SIM card Com1 fitted. connections (optional). The dialler RS232 listens port for 1 screw every terminal base station (optional in range, for Hayes requests command operator terminal). name and records the signal strength. This will take a few minutes to complete. RS232 port 2 screw terminal (optional for integrated panel connection). CAN bus screw terminals (optional). RS485 connections (Honeywell Galaxy panels) IRIS RS485 Screw terminal To Galaxy Data Bus Terminal 0V (Power) Galaxy (-) For a reliable GPRS connection it is recommended that for the chosen network (SIM card) used there should be at VIN least (Power) two base stations with signal strength (CSQ) of 10 or more. Galaxy (+) If the signal strength A is below or close to minimum then try to reposition the Galaxy antenna (A) or you can use an external building B or high gain antenna (if necessary), and rerun the network Galaxy scan to (B) gain best signal strength. Page 10 of 16 IRIS Touch IRIS Touch Quick Installation Quick Installation & Maintenance & Maintenance Guide Version Guide Vers 1.1 sion 1.1 Page 7 of 16
TTL 6.6. connections PIN Inputs (Texecom Premier Range) Ordered The IRIS Touch from Chiron dialler has 4 pin inputs that can be used to generate alarm messages, if you require more than 4 pin inputs then you can fit the IRIS Touch expansion board (ordered separately). These can be: Description Text messages via = Texecom SMS (GSM). RS232 Lead Part No SIA, Contact ID or = Tex600 Fast Format alarm messages over IP to the monitoring centre. Note: These pin alarm inputs can also be used when the dialler is directly connected to an alarm panel via the dial capture, serial or RS485 connections. Via Open/Close Contact Source Each pin input is designed to be connected in a loop via Reference Pin inputs an open/close contact source from an alarm panel, or ground pins 1 other device, to a reference ground pin available on the RS232 port 2 connections (HHL and ESPA) IRIS dialler, as shown opposite. IRIS Touch Device to HHL Panels Opening the contact (i.e. loop is open circuit) generates an alarm IRIS RS232 signal. Screw Closing terminal the contact generates To the HHL Com Port (X3) equivalent restore TX2 signal. 2 (RX) RX2 3 (TX) Via Sense Resistors 0V Reference 1 (GRD) It is also possible to link the contacts to the IRIS dialler via Pin inputs ground pins 1 4 IRIS sense Touch resistors Device so that to ESPA an open fire Panels or short circuit tamper on the loop can be detected and the monitoring centre IRIS RS232 Screw terminal To DB9 Male connector (Possible Screw Terminals) alerted. In this case, the connections should be made as shown opposite. TX2 Pin 2 (RX) 4K7 Resistor Note: For this feature RX2 to work correctly it is essential that Pin 3 (TX) the resistors are 0V connected at the contact end of the loop Pin 515K (GRD) Resistor and not the dialler end. The monitoring centre must also enable the monitoring of this facility on the dialler within the 6.4. IRIS Secure GSM Apps SIM receiving card (IRIS system. Touch 400 & 440) DO 6.7. NOT FIT Expansion SIM card until board after you have performed the GPRS Network Scan detailed in the Section 6.9 Configuration The IRIS Touch you will has be the prompted option to when add one to insert of 2 expansion the SIM card. boards detailed below, which gives the 6.5. options for Dial additional capture pin inputs or the option for PSTN dial out (PSTN as an outbound transmission path for alarms). Dial capture enabled systems: Connect either the dial port RJ45 or the 2 dial screw terminals with the supplied Pin RJ11 inputs dialler cable to the alarm panel dialler telecoms line connection. If the alarm panel has screw connections, Pin inputs cut the + PSTN connector dial out off the cable and strip the cable using the 2 inner wires. For Note: further Polarity information is not important on the expansion in this instance. board please refer to the IRIS Touch expansion board installation Fit the supplied manual 18K from sense http://www.chironsc.com/downloads_security.html. resistor in parallel with the dialler output of the alarm panel, at the alarm panel end 6.8. of the Switch cable. on and test Note: This resistor enables the dialler to detect cable faults and/or tampers and must be fitted at the alarm To confirm power is applied, look for the indicator SYS LED is flashing yellow on the IRIS Touch dialler panel end of the cable to function correctly. board. 4 Page 8 of 16 IRIS Touch IRIS Touch Quick Installation Quick Installation & Maintenance & Maintenance Guide Version Guide Vers 1.1 sion 1.1 Page 9 of 16