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Bathroom Caulking Did you know that water claims, property damage, and mould growth can result if your shower, sink, or tub are not caulked properly? Typically, caulking will have a lifespan of up to 10 years; however, unventilated washrooms and newer construction can often lead to quicker deterioration, requiring you to inspect it much sooner. Replacing your bathroom caulking is a cost-effective way to prevent damage and unforeseen monetary loss. Tips: Replace any cracked, loose, or peeling caulking Fill exposed gaps between caulking and the tub/tile Replace latex or vinyl with silicone based products Use a ventilation fan or open a window when showering/bathing and for at least 30 minutes afterward Musty, damp smells in the bathroom even after cleaning may indicate water leaking into the sub-floor due to inadequate caulking Soft or spongy flooring my indicate hidden leaks; check for missing or damaged caulking as a potential source Remember that maintenance of caulking is an owner responsibility

Condensation Did you know that cooking, washing, humidity from fish tanks, indoor plants and even breathing cause moisture in the air? That moisture collects as droplets of water when it contacts a cool surface, creating condensation. While bedroom windows misting up in the morning after a cool night is normal, an accumulation of condensation can lead to a mould problem, resulting in significant monetary consequences to a unit owner. Prevention of mould: While cooking, always cover pans and don t leave kettles boiling Older buildings may not have dehumidistats installed, so use exhaust fans or keep windows open in kitchens and bathrooms to remove moist air or steam Do not overfill wardrobes; let air circulate freely inside Wipe window sills and walls that collect condensation If you discover mould: Wipe down windows, frames and other affected areas with a fungicidal wash (or a bleach solution); make sure you follow the manufacturer s instructions precisely Dry-clean mildewed clothes and shampoo mouldy carpets Consider painting with a fungicidal paint Consider purchasing a dehumidifier

Condo Owners Coverage Imagine returning home from the month-long vacation of your dreams to an onslaught of voice-mails and letters. You soon discover that a leak originated in your unit while you were away, and even though you d thought about getting insurance, you never did. Now, you are legally (and personally) responsible for damages and repairs. The Strata Council is seeking payment of the building s insurance deductible and your neighbors are suing for damages. Did you know that Condo Owners Coverage is available to help in situations exactly like this? Don t wait until it s too late! Condo Owners Coverage provides protection for: Deductible Assessment Insurance Loss Assessment Coverage Additional living expenses Upgrades inside the unit Personal contents Personal liability Leak originating in your unit causing damage to: Your unit Neighboring units Common property all unsafe conditions; others may exist. FS Insurance Brokers does not imply, guarantee or warrant the safety of any of the client s properties or operations or that the client or any such properties or operations are in compliance with all federal, provincial, or local laws, codes, statutes, ordinances, standards or recommendations. All decisions in connection with the implementation, if any, of any of FS Insurance Brokers advice or recommendations shall be the sole responsibility of, and made by, the client or other recipient of the information.

Dishwashers Did you know that a slow leak may go undetected for years, leading to huge water damage claims? Many leaks are visible, but a good majority are hidden and you should take appropriate action to properly inspect. Water pooling, mold, mildew, and damage to neighbouring units are common results of leaking dishwashers. Use the following tips to help prevent dishwasher related losses: Visually inspect the rubber gasket around the inside edge of the door and replace if cracked or worn Use steel-braided supply hoses and inspect them often for damage Consider installing a water leak detection system for hard-to-reach areas: pumps, valves, etc. Only use detergents specifically formulated for dishwashers; avoid detergents that create suds Keep the drain basket clean Always maintain insurance to protect yourself and your contents. or operations or that the client or any such properties or operations are in compliance with all federal, provincial, or local laws, codes, statutes, ordinances, standards or recommendations. All decisions in connection with the implementation, if any, of any of FS Insurance Brokers advice

Think Before Dumping it in the Sink Did you know pouring grease down your kitchen sink may lead to clogs in the drainage lines, which may ultimately lead to flooding of units and the building itself? As a unit owner, you may be responsible for the cost of repair and clean-up if the clog is sourced to your unit. Keep the following away from sink drains: (and tub drains, shower drains, and toilets, too!) Grease, fats, oils Coffee grounds Egg shells Produce stickers Flushable cat litter Paper towels Cotton balls or operations or that the client or any such properties or operations are in compliance with all federal, provincial, or local laws, codes, statutes, ordinances, standards or recommendations. All decisions in connection with the implementation, if any, of any of FS Insurance Brokers advice

Drain Stack Cleaning Did you know that the National Plumbing Code does not dictate how and when drain stacks should be cleaned? There is significant hazard in not maintaining clear drain stacks, as clogs and back-ups leading to major damage and insurance claims can result. Best practises for your building include regular inspections of drain stacks. Factors that should be considered when determining the frequency of inspections are: type and size of building, including the plumbing s vertical heights, offsets, angles, and pipe size. Talk to your inspector today to plan the best maintenance schedule for your Strata!

Hot Water Tanks The average lifespan of a hot water tank is 7-10 years, and it can be impacted by factors such as the construction quality of the tank and the amount of usage it incurs. A hot water tank that isn t functioning properly could lead to water leaks and damage, and it could be costing you money! Did you know that if a leak originates in your unit, and causes damage to other units or common property, that you might be legally liable to pay for repairs? Don t wait until it s too late! Signs that your hot water tank needs to be replaced Water bubbling from the top, sides, or bottom of the tank Muddy water or sediment appears in the drain tank Rusty or discolored water coming from the tap Rust is visible around the bottom of the tank Loud cracks or pops during heating cycle Tank is no longer producing hot water Metallic taste to hot water all unsafe conditions; others may exist. FS Insurance Brokers does not imply, guarantee or warrant the safety of any of the client s properties or operations or that the client or any such properties or operations are in compliance with all federal, provincial, or local laws, codes, statutes, ordinances, standards or recommendations. All decisions in connection with the implementation, if any, of any of FS Insurance Brokers advice or recommendations shall be the sole responsibility of, and made by, the client or other recipient of the information.

Sewer Line Clogs Did you know that flushing foreign objects down toilets can cause major backups and losses by preventing the passage of material through the piping system? Don t flush the following down the toilets: disposable cleaning cloths wash cloths diapers kitty litter food hair trash If a foreign object was flushed down your toilet, you can trying snaking it from the drain, but be careful not to push the object further along. If snaking doesn t work, it is advised that you contact a plumber. It is better to spend money to unclog the toilet instead of paying for the repairs of an entire plumbing system that has backed up! Remember, the larger your building, the more extensive the plumbing system and the more extensive potential damages can be. Fast action is necessary!

Sprinkler Heads It is extremely rare for sprinkler heads to spontaneously burst. Human error is the cause of most unintentional sprinkler activation. Did you know that a single sprinkler head can release more than 20 gallons of water per minute, enough to fill a hot tub in ten minutes? In just a short time, this much water can cause major damage to your unit, as well as units beside or below you. Follow these tips when it comes to the sprinkler heads in your unit: Do not hang anything from your sprinkler line or heads. This includes electrical cords, cables, candle holders, clothing, and hangers. Keep an 18-inch clearance between the sprinkler head and items underneath to allow proper disbursement of water. Make sure you have insurance coverage to protect against damages to your personal unit and property.

Toilet Leaks Did you know that almost 30% of water use in an average home comes from the toilet? A silent leak inside or underneath the tank can lead to wasted water, damaged floors, high utility bills, and even damage to neighbouring units! If your toilet is leaking, you may see water on the floor, there may be a soft, spongy feeling on the floor near your toilet, or you may occasionally smell sewer gas. Leaks will typically occur in the tank, at the shutoff valve, in the supply line, or even underneath the toilet. Things to consider: Learn to shut off your toilet valve before a leak occurs Recognize signs of a potential leak: sounds of running water the need to jiggle the handle to complete a flush trickling water on inside of bowl Purchase a leak detection system Perform a leak test using a toilet tablet or food colouring Maintain adequate limits of personal insurance including water damage and sewer back-up If a leak does occur, shut off the water supply and call a plumber ASAP! or operations or that the client or any such properties or operations are in compliance with all federal, provincial, or local laws, codes, statutes, ordinances, standards or recommendations. All decisions in connection with the implementation, if any, of any of FS Insurance Brokers advice

Washing Machines Did you know that malfunctioning supply hoses for your washing machine can result in some of the most common water damage claims filed by homeowners? Water can discharge at a rate of up to 500 gallons per hour, causing devastating losses to your home and any adjacent units. Tips for preventing washing machine related losses: Use steel-braided supply hoses and inspect them often for damage Know the location of your in-suite water shut off Use a water leak detection system Allow three to four inches between the hose connection and the wall Replace hoses every three to five years or sooner based on usage Maintain insurance to protect yourself and your contents

Water Damage Did you know that most units have up to ten or more water connections, including the washing machine, dishwasher, refrigerator/ice maker, bathtub, shower, sprinkler heads, hot water tank, faucets and more? Each of these connections has the potential to leak. If your unit is found to be the source of a leak that causes water damage, you may be held responsible. Fast action is imperative once a leak occurs in order to prevent damage! Prevention Strategies Know the location of your in-suite water shut-offs and turn off the water supply if you discover a leak Use a water monitoring system or contract with a monitoring service Winterize hose bibs as needed Replace rubber appliance supply hoses with steel braided hoses Avoid hanging items from sprinkler heads Seal tile grout

Garburator Use If your garbage disposal is not properly operated and maintained, it can easily break down or block and clog the drains, leading to expensive plumbing and drain problems. Use the tips below to keep your garburator running smoothly, and to keep yourself safe in the process. Do not dispose of these items in the garburator: Egg shells Rice Celery and other stringy vegetables Banana peels Coffee ground Cooking grease or oil Any non-food material (including plant material) Glass, plastic, metal or paper Garburator maintenance and safety tips: Run orange or lemon peel through the garburator to help break down buildup and leave a pleasant aroma Clean and sharpen the blades by running ice cubes through the garburator on a monthly basis Always use cold water when running the garaburator, and allow it to run for 30 seconds after finishing to flush the drain lines Never run hot water if you accidentally pour grease into the drain; only use cold water to help solidify the grease and wash it through If your building has an organics waste program, take advantage of it and give your garburator a break! Never put an unprotected hand into the garbage disposal Unplug the unit before servicing or shut off the appropriate circuit breaker and always wear safety gloves to protect yourself from the blades